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    Practice Fusion driftsforstyrrelser

    52 Practice Fusion incidents · april 2025 — official updates, affected components, duration and resolution details.

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    EHR er online, men nogle brugere kan opleve problemer med Practice Fusion Billing Software

    Startede 19. august 2026 kl. 14.34 UTC · 6h 50m

    IssuesMindre hændelse
    Berørte komponenter
    Practice Fusion Billing Software
    1. 19. august 2026 kl. 14.34 UTCinvestigating

      Vi er klar over et problem påvirker Practice Fusion Billing Software. Vi arbejder på at løse problemet så hurtigt som muligt.

    2. 19. august 2026 kl. 14.38 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    3. 19. august 2026 kl. 21.24 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    The Practice Fusion Help Page er utilgængelig

    Startede 22. juli 2026 kl. 13.35 UTC · 22m

    Pending
    1. 22. juli 2026 kl. 13.35 UTCinvestigating

      Vi er i øjeblikket ved at undersøge det spørgsmål, der påvirker chat og web-sager. Kontakt os via telefon på (415) 346- 7700, eller bompenge gratis på (844) 903- 7567, mandag - fredag, 9 AM - 7: 45 PM EST.

    2. 22. juli 2026 kl. 13.40 UTCidentified

      Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

    3. 22. juli 2026 kl. 13.54 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    4. 22. juli 2026 kl. 13.57 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    EHR is online but some users may experience issues with viewing documents

    Startede 11. juni 2026 kl. 13.34 UTC · 1h 57m

    OutageKritisk hændelse
    Berørte komponenter
    Documents
    1. 11. juni 2026 kl. 13.34 UTCinvestigating

      We are currently investigating this issue.

    2. 11. juni 2026 kl. 15.12 UTCidentified

      The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

    3. 11. juni 2026 kl. 15.27 UTCmonitoring

      A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

    4. 11. juni 2026 kl. 15.31 UTCresolved

      This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

    Issues with Integrated Scanning

    Startede 10. juni 2026 kl. 14.15 UTC · 6h 23m

    OutageStørre hændelse
    Berørte komponenter
    Documents
    1. 10. juni 2026 kl. 14.15 UTCinvestigating

      We are currently investigating this issue.

    2. 10. juni 2026 kl. 14.51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10. juni 2026 kl. 20.02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10. juni 2026 kl. 20.37 UTCresolved

      This incident has been resolved.

    Practice Fusion Billing Software log in issues

    Startede 2. juni 2026 kl. 20.43 UTC · 21m

    IssuesMindre hændelse
    Berørte komponenter
    Practice Fusion Billing Software
    1. 2. juni 2026 kl. 20.43 UTCinvestigating

      We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

    2. 2. juni 2026 kl. 21.02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2. juni 2026 kl. 21.05 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    Startede 18. maj 2026 kl. 17.45 UTC · 15m

    OutageStørre hændelse
    Berørte komponenter
    Login
    1. 18. maj 2026 kl. 17.45 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 18. maj 2026 kl. 17.50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18. maj 2026 kl. 18.00 UTCresolved

      This incident has been resolved.

    Issues with Integrated Scanning

    Startede 13. maj 2026 kl. 17.09 UTC · 5d 21h

    Pending
    1. 13. maj 2026 kl. 17.09 UTCmonitoring

      We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

    2. 19. maj 2026 kl. 14.26 UTCresolved

      This incident has been resolved.

    Practice Fusion Login - 2FA code won't send via SMS/text

    Startede 7. maj 2026 kl. 18.52 UTC · 10m

    IssuesMindre hændelse
    Berørte komponenter
    Login
    1. 7. maj 2026 kl. 18.52 UTCinvestigating

      We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

    2. 7. maj 2026 kl. 18.55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7. maj 2026 kl. 19.03 UTCresolved

      This incident has been resolved.

    The EHR is offline

    Startede 13. april 2026 kl. 15.44 UTC · 23m

    OutageStørre hændelse
    Berørte komponenter
    Laboratory & RadiologyChartingeRxDocumentsLogin
    1. 13. april 2026 kl. 15.44 UTCinvestigating

      We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

    2. 13. april 2026 kl. 15.45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13. april 2026 kl. 15.53 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 13. april 2026 kl. 16.00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13. april 2026 kl. 16.01 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 13. april 2026 kl. 16.07 UTCresolved

      This incident has been resolved.

    Some users may experience issues with the Veradigm Billing software.

    Startede 9. april 2026 kl. 15.01 UTC · 0m

    Pending
    Berørte komponenter
    Practice Fusion Billing Software
    1. 9. april 2026 kl. 15.01 UTCresolved

      This incident has been resolved.

    EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me

    Startede 3. april 2026 kl. 19.59 UTC · 2d 17h

    IssuesMindre hændelse
    Berørte komponenter
    eRx
    1. 3. april 2026 kl. 19.59 UTCinvestigating

      We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

    2. 6. april 2026 kl. 13.54 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Real-Time Prescription Benefits

    Startede 31. marts 2026 kl. 20.11 UTC · 1d 18h

    IssuesMindre hændelse
    Berørte komponenter
    eRx
    1. 31. marts 2026 kl. 20.11 UTCidentified

      Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

    2. 31. marts 2026 kl. 20.38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2. april 2026 kl. 14.57 UTCresolved

      This incident has been resolved.

    Patient Fusion log in issues

    Startede 26. marts 2026 kl. 01.06 UTC · 18m

    IssuesMindre hændelse
    Berørte komponenter
    Patient Fusion PHR
    1. 26. marts 2026 kl. 01.06 UTCinvestigating

      We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

    2. 26. marts 2026 kl. 01.24 UTCresolved

      This incident has been resolved.

    The EHR is temporarily offline for emergency maintenance

    Startede 17. marts 2026 kl. 22.11 UTC · 24m

    OutageStørre hændelse
    Berørte komponenter
    Login
    1. 17. marts 2026 kl. 22.11 UTCinvestigating

      The EHR is temporarily offline to address a critical issue. We will post updates here.

    2. 17. marts 2026 kl. 22.25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17. marts 2026 kl. 22.36 UTCresolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    Startede 9. marts 2026 kl. 18.56 UTC · 2h 45m

    IssuesMindre hændelse
    Berørte komponenter
    Practice Fusion Billing Software
    1. 9. marts 2026 kl. 18.56 UTCinvestigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 9. marts 2026 kl. 19.26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9. marts 2026 kl. 21.42 UTCresolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    Startede 24. februar 2026 kl. 23.30 UTC · 1h 0m

    IssuesMindre hændelse
    Berørte komponenter
    Laboratory & RadiologyChartingPractice Fusion Billing SoftwareTasksReportsScheduleeRxPartner ServicesDocumentsLoginMessaging
    1. 24. februar 2026 kl. 23.30 UTCinvestigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 25. februar 2026 kl. 00.30 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Scheduling

    Startede 20. februar 2026 kl. 16.46 UTC · 4h 34m

    IssuesMindre hændelse
    Berørte komponenter
    Schedule
    1. 20. februar 2026 kl. 16.46 UTCinvestigating

      We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

    2. 20. februar 2026 kl. 17.09 UTCmonitoring

      We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

    3. 20. februar 2026 kl. 21.20 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    Startede 17. februar 2026 kl. 16.27 UTC · 30m

    OutageKritisk hændelse
    Berørte komponenter
    Login
    1. 17. februar 2026 kl. 16.27 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 17. februar 2026 kl. 16.36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17. februar 2026 kl. 16.57 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    Startede 12. februar 2026 kl. 16.33 UTC · 59m

    OutageKritisk hændelse
    Berørte komponenter
    Login
    1. 12. februar 2026 kl. 16.33 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 12. februar 2026 kl. 16.44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12. februar 2026 kl. 16.44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12. februar 2026 kl. 17.32 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Charting

    Startede 3. februar 2026 kl. 23.45 UTC · 1h 29m

    IssuesMindre hændelse
    Berørte komponenter
    Charting
    1. 3. februar 2026 kl. 23.45 UTCinvestigating

      We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

    2. 4. februar 2026 kl. 00.58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4. februar 2026 kl. 01.14 UTCresolved

      This incident has been resolved.