Privy driftsforstyrrelser

1. 27. oktober 2026 kl. 17.18 UTCinvestigating

   Vi har identificeret et problem, der får det private instrumentbræt til ikke at reagere. Vores ingeniører undersøger sagen. Private Popups & Displays er ikke lydhøre og tilmeldinger virker ikke i øjeblikket. Vi vil snart opdatere med flere oplysninger. Tak for din tålmodighed.

2. 27. oktober 2026 kl. 17.51 UTCmonitoring

   Vi har implementeret et fix og overvåger situationen. The Privy dashboard og Privy Popups & Displays er funktionelle.

3. 27. oktober 2026 kl. 17.52 UTCmonitoring

   Vi fortsætter med at overvåge for yderligere spørgsmål.

4. 27. oktober 2026 kl. 22.08 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 19. oktober 2026 kl. 13.15 UTCinvestigating

   Vi modtager rapporter om, at Popups og indlejrede Forms ikke viser for nogle Shopify butikker. Vores ingeniørhold undersøger sagen. Hvis du har spørgsmål, kan du kontakte vores support team på support @ privat.com.

2. 19. oktober 2026 kl. 19.56 UTCmonitoring

   Private popups og indlejrede formularer fungerer for Shopify butikker. Vores team arbejder med Shopify om dette spørgsmål, og vi fortsætter med at overvåge situationen.

3. 19. oktober 2026 kl. 20.28 UTCresolved

   Private popups og indlejrede former fungerer korrekt.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 18. oktober 2026 kl. 00.34 UTCmonitoring

   Vi undersøger et problem, der har taget det private instrumentbræt offline. Vores ingeniør team arbejder aktivt på det, og vi vil sende opdateringer her som vi lærer mere. E-mail og SMS-afsendelse er ikke påvirket. Vi beklager forstyrrelsen og værdsætter din tålmodighed. Hvis du har spørgsmål eller har brug for hjælp i mellemtiden, så kontakt vores support team på support @ privat.com.

2. 18. oktober 2026 kl. 03.27 UTCresolved

   Vi konsoliderer denne hændelse med https: / / status.privy.com / hændelser / sj8sw3b7yz8l - yderligere opdateringer vil blive foretaget i denne hændelse

Automatisk oversat fra den officielle hændelsesopdatering.

1. 17. oktober 2026 kl. 22.34 UTCidentified

   Vores team er bevidst om og aktivt undersøge et problem i Privy Displays. Private displays omfatter popups, indlejrede formularer, og Landing Sider. På dette tidspunkt er alle tre offline og ikke-operationelle. Mens Displays er offline, vil Popups ikke vises på din hjemmeside og Landing Sider og indlejrede Forms er ikke-operationelle. Hvis du har spørgsmål, så kontakt vores team på support @ privat.com

2. 18. oktober 2026 kl. 00.30 UTCidentified

   Private 's Dashboard og private displays, herunder popups, indlejrede formularer, og Landing Siges er offline. Vores hold fortsætter med at undersøge sagen.

3. 18. oktober 2026 kl. 02.20 UTCmonitoring

   Privates Dashboard og applikation er online. Private displays, herunder popups, indlejrede formularer, og Landing Siges er nu operationelle.

4. 18. oktober 2026 kl. 03.24 UTCidentified

   Displays, herunder popups, indlejrede formularer, og Landing Siges er offline. Vores ingeniørhold arbejder videre med sagen.

5. 18. oktober 2026 kl. 17.18 UTCidentified

   Vores team har identificeret og løst et problem, der påvirker e-mail levering Analytics og målinger. Vi ser e-mail levering Analytics har genvundet for e-mail sendt tidligere i dag. Viser, herunder popups, indlejrede formularer, og Landing Siges er stadig offline og vores team har identificeret en rettelse og arbejder på at gennemføre fix.

6. 18. oktober 2026 kl. 21.00 UTCidentified

   Vores team arbejder stadig på en løsning på dette problem.

7. 18. oktober 2026 kl. 23.01 UTCmonitoring

   Vi har indsat en rettelse, der har løst problemerne for næsten alle displays, herunder popups, indlejrede formularer, og Landing Siges. Vi fortsætter med at arbejde på at løse de resterende spørgsmål stadig påvirker et lille antal Displays og vil opdatere igen, når vi har løst disse spørgsmål.

8. 19. oktober 2026 kl. 03.30 UTCresolved

   Denne hændelse er blevet løst. Alle private skærme er online.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 30. september 2026 kl. 19.32 UTCinvestigating

   Vi undersøger rapporter af brugere, der modtager timeout fejl, når adgang til privat ansøgning.

2. 30. september 2026 kl. 20.06 UTCmonitoring

   Trafikniveauerne og -systemerne er stabiliseret. Vi overvåger trafikken for at sikre, at stedet forbliver stabilt

3. 30. september 2026 kl. 21.32 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 24. september 2026 kl. 15.25 UTCinvestigating

   Vi er i øjeblikket fejlfinding af et problem med landing sider returnere en SSL certifikat fejl

2. 24. september 2026 kl. 15.36 UTCmonitoring

   Vi har gennemført en oprydning til vores landingssider for at løse SSL certifikat udstedelse.

3. 26. september 2026 kl. 03.18 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 23. februar 2026 kl. 15.02 UTCinvestigating

   We are experiencing issues with Privy users accessing the Dashboard. Website Visitors in the UK may have issues loading Privy Displays. Our engineers are investigating the issue and will provide a status update once we have more information.

2. 23. februar 2026 kl. 17.35 UTCinvestigating

   We are currently testing a potential solution to resolve this issue and will provide further updates as soon as we have more information.

3. 23. februar 2026 kl. 20.01 UTCidentified

   We have implemented an initial routing fix which is showing positive results for UK traffic. Further improvements are currently in progress.

4. 23. februar 2026 kl. 21.26 UTCmonitoring

   The fix has been rolled out globally. We are currently monitoring performance and conducting further testing to confirm full resolution.

5. 24. februar 2026 kl. 16.35 UTCresolved

   Privy services are back up and running. If you continue to experience trouble accessing Privy's Dashboard please reach out to [email protected]. Thank you for your patience as we resolved these issues.

1. 18. november 2025 kl. 12.59 UTCidentified

   Access to Privy’s dashboard is experiencing intermittent unavailability. We’ve identified the issue and are working with a vendor to resolve it. We do not believe this is impacting scheduled or sent emails or sms.

2. 18. november 2025 kl. 13.28 UTCidentified

   A fix is in place and we are continuing to monitor service performance.

3. 18. november 2025 kl. 13.55 UTCidentified

   Access to the Privy dashboard has stabilized. We are monitoring intermittent performance for landing pages and embedded forms.

4. 18. november 2025 kl. 14.23 UTCidentified

   The ongoing issues with Privy Landing Pages and Embedded Forms have been traced to an issue with one of our vendors, Cloudflare. We’re monitoring the issue, but you can also view their incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

5. 18. november 2025 kl. 15.23 UTCresolved

   This incident has been resolved.

1. 27. august 2025 kl. 15.05 UTCidentified

   We’re experiencing an interruption in SMS delivery currently due to an issue with our provider. We are working to resolve the issue as quickly as possible. SMS delivery is currently offline.

2. 28. august 2025 kl. 00.28 UTCidentified

   SMS sending is still impacted for some customers. Our engineering team is making progress on resolution of this issue. We'll have another update in the morning.

3. 28. august 2025 kl. 20.19 UTCidentified

   This issue has been resolved for many customers and we're monitoring and continuing to work to resolve remaining issues. If you're experiencing this issue still, please reach out directly to Privy support in the app or to your customer success manager.

4. 28. august 2025 kl. 22.18 UTCmonitoring

   We've implemented a fix and are continuing to monitor to ensure that all brands are successfully sending SMS. If you're still experiencing issues, please reach out directly to Privy support in the app or to your customer success manager.

5. 3. september 2025 kl. 20.12 UTCresolved

   This incident is resolved.

1. 29. maj 2025 kl. 18.39 UTCinvestigating

   We're receiving reports that link redirection is resulting in "not found" errors. Our engineering team is investing this issue.

2. 29. maj 2025 kl. 20.24 UTCinvestigating

   Our engineers have identified the problem with link redirection and are working on a solution

3. 30. maj 2025 kl. 00.15 UTCmonitoring

   We're actively working on a fix. Email redirect links will be restored gradually.

4. 30. maj 2025 kl. 00.25 UTCresolved

   Issue resolved. Email redirect links are now working normally.

1. 15. maj 2025 kl. 15.46 UTCidentified

   The issue causing slow dashboard renders has been identified. We are actively working on a fix.

2. 15. maj 2025 kl. 15.50 UTCmonitoring

   We have implemented a solution for the slow dashboard renders and are now monitoring performance closely.

3. 15. maj 2025 kl. 16.07 UTCresolved

   This incident has been resolved.

1. 18. marts 2025 kl. 20.41 UTCidentified

   Our engineering team has identified an issue causing a delay in email delivery and email event processing. We're working on a fix and will update this page once we have more information.

2. 18. marts 2025 kl. 21.06 UTCmonitoring

   A fix has been deployed. Emails are going out and events are being processed. Our engineering team is continuing to monitor the situation.

3. 18. marts 2025 kl. 22.28 UTCresolved

   This incident has been resolved.

1. 30. januar 2025 kl. 16.01 UTCinvestigating

   We are aware of reports that the Email Editor is not saving properly. We're actively working on a fix.

2. 30. januar 2025 kl. 16.57 UTCmonitoring

   We've identified the issue as an outage with one of our vendors. A fix is in progress. We believe that the email editor should be working correctly for most users. If you're still experiencing issues with the email editor, please reach out to support.

3. 30. januar 2025 kl. 20.39 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30. januar 2025 kl. 20.40 UTCresolved

   This incident has been resolved.

1. 19. april 2024 kl. 20.52 UTCmonitoring

   Our partner Klaviyo has identified an issue with their API that's impacting our Klaviyo integration. We're monitoring the situation and will provide updates as we have them.

2. 19. april 2024 kl. 21.30 UTCresolved

   This incident has been resolved.

1. 22. marts 2024 kl. 16.08 UTCinvestigating

   We are currently investigating this issue.

2. 22. marts 2024 kl. 17.02 UTCidentified

   Our engineering team has identified some issues and is working toward a fix.

3. 22. marts 2024 kl. 17.41 UTCmonitoring

   We've implemented a fix and systems are operating again. We're monitoring the impact of the fix.

4. 22. marts 2024 kl. 20.38 UTCresolved

   This incident has been resovled

1. 10. januar 2024 kl. 21.09 UTCinvestigating

   Our engineering team has noted an issue with the Privy <> Klaviyo integration which are occurring for some Privy users. We're investigating this issue and will provide more information as we are able.

2. 10. januar 2024 kl. 23.00 UTCinvestigating

   Our engineering team is continuing to investigate this issue.

3. 10. januar 2024 kl. 23.00 UTCinvestigating

   We are continuing to investigate this issue.

4. 11. januar 2024 kl. 15.38 UTCmonitoring

   This issue has been mitigated and we're monitoring the system to ensure it's resovled.

5. 11. januar 2024 kl. 22.54 UTCresolved

   We have not seen any recurrence of this issue in 24 hours. If you have any issues with your Klaviyo integration, please reach out to our support team.

1. 11. december 2023 kl. 18.17 UTCinvestigating

   Our engineering team has identified an issue causing a small number of email campaigns to be delayed in sending. We're investigating this issue.

2. 11. december 2023 kl. 21.58 UTCidentified

   Our engineering team has identified the cause of the issue and a fix is being implemented.

3. 11. december 2023 kl. 22.57 UTCmonitoring

   A fix has been implemented and we are monitoring. All email should be sending normally now.

4. 12. december 2023 kl. 01.42 UTCresolved

   All systems are operating normally.

1. 14. april 2023 kl. 14.56 UTCmonitoring

   We’re performing routine database maintenance. The app may intermittently be unavailable for brief periods. All messages will still be queued and sent and we don’t expect any significant delays in delivery.

2. 14. april 2023 kl. 18.33 UTCmonitoring

   Database maintenance is proceeding and all systems are still operational. We're continuing to monitor for anything unexpected.

3. 14. april 2023 kl. 21.17 UTCresolved

   We've finished this maintenance.

1. 24. februar 2023 kl. 22.31 UTCidentified

   Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.

2. 24. februar 2023 kl. 23.31 UTCmonitoring

   We have confirmed that the 3rd party service is recovering from the incident. SMS sending performance is back to normal.

3. 24. februar 2023 kl. 23.52 UTCresolved

   This incident has been resolved.

1. 18. januar 2023 kl. 01.49 UTCinvestigating

   Our engineers have discovered an issue which is causing email sends to be delayed. Our team is investigating this issue and we will provide updates as we have them.

2. 18. januar 2023 kl. 03.18 UTCinvestigating

   Our engineers are continuing to investigate this issue. We'll provide updates as we have them.

3. 18. januar 2023 kl. 05.08 UTCidentified

   Our engineers have identified the problem and we're working on determining a solution.

4. 18. januar 2023 kl. 07.41 UTCidentified

   Our engineers have identified a solution and a fix is in progress. Email sends continue to be delayed, but will be delivered once the outage is resolved.

5. 18. januar 2023 kl. 15.26 UTCidentified

   Our engineers are continuing to work on this issue. The fix we deployed last night did not fully resolve the situation and we are exploring additional options. Thank you for your patience.

6. 18. januar 2023 kl. 20.13 UTCidentified

   We are continuing to explore additional solutions. Email sends continues to be delayed at this time. We will provide another update around 5pm ET. Thank you for your continued patience.

7. 18. januar 2023 kl. 21.46 UTCmonitoring

   Our engineering team has deployed a solution and our team is monitoring the fix. Emails are being sent. You may continue to see delays while the system catches up on the backlog.

8. 19. januar 2023 kl. 00.07 UTCresolved

   Our engineers have resolved this incident. Email send performance is back to normal.