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    52 Proposify incidents · oktober 2016 — official updates, affected components, duration and resolution details.

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    Dokument der sender spørgsmål

    Startede 26. august 2026 kl. 23.43 UTC · I gang

    OutageKritisk hændelse
    Berørte komponenter
    Email System
    1. 26. august 2026 kl. 23.43 UTCidentified

      Vi oplever i øjeblikket problemer med dokumentet sende funktionalitet. Spørgsmålet er blevet identificeret, og der er sket fremskridt.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Ny Proposify dokumenter liste tjeneste nedbrydning

    Startede 15. august 2026 kl. 11.53 UTC · 2h 33m

    OutageKritisk hændelse
    Berørte komponenter
    Proposal Editing
    1. 15. august 2026 kl. 11.53 UTCinvestigating

      Vi undersøger i øjeblikket et problem med det nye. Propositionér dokumentliste. Dokumenter tager meget lang tid at indlæse eller slet ikke indlæse.

    2. 15. august 2026 kl. 13.45 UTCidentified

      Vi har identificeret problemet og arbejder på et fix

    3. 15. august 2026 kl. 13.57 UTCmonitoring

      Spørgsmålet er løst, og vi overvåger

    4. 15. august 2026 kl. 14.26 UTCresolved

      Hændelsen er blevet løst

    Automatisk oversat fra den officielle hændelsesopdatering.

    Login spørgsmål

    Startede 24. juli 2026 kl. 17.47 UTC · 2h 27m

    IssuesMindre hændelse
    1. 24. juli 2026 kl. 17.47 UTCinvestigating

      Vi er i øjeblikket at overvåge login spørgsmål med programmet.

    2. 24. juli 2026 kl. 17.58 UTCmonitoring

      Et fix er blevet identificeret, og vi arbejder på det

    3. 24. juli 2026 kl. 20.13 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Ansøgningsafbrydelse

    Startede 20. juli 2026 kl. 22.55 UTC · 9m

    OutageKritisk hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20. juli 2026 kl. 22.55 UTCinvestigating

      Vi undersøger i øjeblikket en platform, der er langt ude.

    2. 20. juli 2026 kl. 23.02 UTCmonitoring

      Spørgsmålet er blevet identificeret og et fix har været indsat. Vi følger situationen nøje.

    3. 20. juli 2026 kl. 23.04 UTCresolved

      Hændelsen er løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Custom Domains Issues

    Startede 8. maj 2026 kl. 19.52 UTC · 1h 15m

    OutageStørre hændelse
    Berørte komponenter
    Proposal Previews
    1. 8. maj 2026 kl. 19.52 UTCinvestigating

      We're currently having infrastructure issues which may impact proposal previews under custom domains. We are working with our service provider for a prompt resolution.

    2. 8. maj 2026 kl. 21.07 UTCresolved

      This incident has been resolved.

    Service degradation

    Startede 10. februar 2026 kl. 21.19 UTC · 1h 34m

    IssuesMindre hændelse
    Berørte komponenter
    Proposal EditingProposal Previews
    1. 10. februar 2026 kl. 21.19 UTCidentified

      We're currently having infrastructure issues which may impact some site functionality. We are working with our service provider for a prompt resolution.

    2. 10. februar 2026 kl. 22.06 UTCmonitoring

      We can confirm significant recovery from our provider although some customers could still experience delays or errors. We continue to monitor the situation toward full recovery

    3. 10. februar 2026 kl. 22.53 UTCresolved

      We have confirmation from our provider that the incident has been resolved.

    Document sending errors

    Startede 21. januar 2026 kl. 12.17 UTC · 3h 51m

    OutageKritisk hændelse
    Berørte komponenter
    Email System
    1. 21. januar 2026 kl. 12.17 UTCinvestigating

      We are currently investigating an issue with sending documents.

    2. 21. januar 2026 kl. 13.07 UTCidentified

      The issue has been identified and a fix is under way

    3. 21. januar 2026 kl. 13.08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21. januar 2026 kl. 16.08 UTCresolved

      This incident has been resolved.

    Performance degradation affecting document editor and preview

    Startede 9. december 2025 kl. 15.40 UTC · 56m

    Pending
    Berørte komponenter
    Proposal EditingProposal Previews
    1. 9. december 2025 kl. 15.40 UTCinvestigating

      We are currently experiencing slowed performance that is affecting the document editor and the preview experience. You may notice delays or errors when loading or editing documents. Our team is actively investigating the cause and working to restore normal performance as quickly as possible

    2. 9. december 2025 kl. 16.36 UTCinvestigating

      The issue has been resolved and the services are back to normal.

    3. 9. december 2025 kl. 16.36 UTCresolved

      This incident has been resolved.

    New Signup Users Redirected Back to Signup Page After Template Selection

    Startede 26. november 2025 kl. 16.14 UTC · 1h 30m

    Pending
    Berørte komponenter
    Proposal Editing
    1. 26. november 2025 kl. 16.14 UTCinvestigating

      We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.

    2. 26. november 2025 kl. 17.44 UTCresolved

      This incident has been resolved.

    Service degradation

    Startede 20. oktober 2025 kl. 16.19 UTC · 21h 4m

    IssuesMindre hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20. oktober 2025 kl. 16.19 UTCinvestigating

      We are experiencing service degradation caused by our hosting provider. Users can encounter application latency. We are monitoring the situation and will keep regular updates.

    2. 21. oktober 2025 kl. 13.23 UTCresolved

      This incident has been resolved.

    Service Interruption

    Startede 20. oktober 2025 kl. 09.28 UTC · 1h 25m

    IssuesMindre hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20. oktober 2025 kl. 09.28 UTCmonitoring

      We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.

    2. 20. oktober 2025 kl. 09.31 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 20. oktober 2025 kl. 09.35 UTCmonitoring

      We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.

    4. 20. oktober 2025 kl. 10.13 UTCmonitoring

      Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.

    5. 20. oktober 2025 kl. 10.53 UTCresolved

      Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.

    V3 Content Library instability

    Startede 17. oktober 2025 kl. 13.58 UTC · 2h 44m

    Pending
    Berørte komponenter
    Proposal Editing
    1. 17. oktober 2025 kl. 13.58 UTCinvestigating

      The content library is not saving properly at the moment. We're working on a fix.

    2. 17. oktober 2025 kl. 16.42 UTCresolved

      This incident should now be resolved. The Content Library functions have returned to normal operation.

    3. 17. oktober 2025 kl. 16.45 UTCpostmortem

      [https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15\+-\+Content\+Library\+Failure](https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15+-+Content+Library+Failure)

    We are investigating reports of major outage

    Startede 10. maj 2024 kl. 18.13 UTC · 8m

    OutageKritisk hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 10. maj 2024 kl. 18.13 UTCinvestigating

      We are currently investigating this issue.

    2. 10. maj 2024 kl. 18.17 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10. maj 2024 kl. 18.17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10. maj 2024 kl. 18.20 UTCresolved

      This incident has been resolved.

    We are investigating reports of major outage

    Startede 12. april 2024 kl. 18.46 UTC · 17m

    OutageKritisk hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 12. april 2024 kl. 18.46 UTCinvestigating

      We are currently investigating this issue.

    2. 12. april 2024 kl. 18.47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12. april 2024 kl. 18.53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12. april 2024 kl. 19.02 UTCresolved

      This incident has been resolved.

    Elevated error rate on previews

    Startede 8. marts 2024 kl. 15.50 UTC · 55m

    OutageStørre hændelse
    Berørte komponenter
    Proposal Previews
    1. 8. marts 2024 kl. 15.50 UTCinvestigating

      We are seeing a elevated numbers of errors on the document preview pages. Our engineers are investigating the issue.

    2. 8. marts 2024 kl. 15.59 UTCidentified

      The issue has been identified. We are working on a fix.

    3. 8. marts 2024 kl. 16.15 UTCmonitoring

      A fix has been implemented, we are monitoring.

    4. 8. marts 2024 kl. 16.45 UTCresolved

      This incident has been resolved.

    We are investigating reports of degraded performance

    Startede 1. februar 2024 kl. 20.19 UTC · 22m

    IssuesMindre hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 1. februar 2024 kl. 20.19 UTCinvestigating

      We are currently investigating this issue.

    2. 1. februar 2024 kl. 20.40 UTCresolved

      This incident has been resolved.

    We are investigating reports of major outage

    Startede 1. februar 2024 kl. 16.15 UTC · 2h 40m

    OutageKritisk hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 1. februar 2024 kl. 16.15 UTCinvestigating

      We are currently investigating this issue.

    2. 1. februar 2024 kl. 16.33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1. februar 2024 kl. 17.13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 1. februar 2024 kl. 18.56 UTCresolved

      This incident has been resolved.

    Application down due to 500 errors

    Startede 29. januar 2024 kl. 17.59 UTC · 2m

    OutageKritisk hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 29. januar 2024 kl. 17.59 UTCinvestigating

      We are currently investigating this issue.

    2. 29. januar 2024 kl. 18.00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29. januar 2024 kl. 18.00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29. januar 2024 kl. 18.01 UTCresolved

      This incident has been resolved.

    High level of errors with our API service

    Startede 17. januar 2024 kl. 14.45 UTC · 47m

    IssuesMindre hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 17. januar 2024 kl. 14.45 UTCinvestigating

      We are currently investigating this issue.

    2. 17. januar 2024 kl. 14.57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17. januar 2024 kl. 15.32 UTCresolved

      This incident has been resolved.

    Application down

    Startede 9. januar 2024 kl. 18.29 UTC · 9m

    OutageKritisk hændelse
    Berørte komponenter
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 9. januar 2024 kl. 18.29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 9. januar 2024 kl. 18.29 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 9. januar 2024 kl. 18.34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9. januar 2024 kl. 18.38 UTCresolved

      This incident has been resolved.