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    Proton Mail driftsforstyrrelser

    14 Proton Mail incidents · marts 2026 — official updates, affected components, duration and resolution details.

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    Partial outage on Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic

    Startede 25. juni 2026 kl. 07.30 UTC · 2h 46m

    Pending
    1. 25. juni 2026 kl. 07.30 UTCinvestigating

      Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 25. juni 2026 kl. 10.16 UTCresolved

      This incident has been resolved.

    Partial outage affecting Proton VPN CH servers only

    Startede 24. juni 2026 kl. 21.41 UTC · 2h 4m

    OutageStørre hændelse
    1. 24. juni 2026 kl. 21.41 UTCidentified

      One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.

    2. 24. juni 2026 kl. 22.58 UTCidentified

      A power cut in an upstream datacenter affected some of our Swiss servers. It has been resolved and we are proceeding with restoring the most critical servers.

    3. 24. juni 2026 kl. 23.41 UTCmonitoring

      All servers are now booting,

    4. 24. juni 2026 kl. 23.45 UTCresolved

      All servers have been restored.

    Investigating sporadic connection reports from a small number of users

    Startede 16. juni 2026 kl. 12.27 UTC · 51m

    OutageStørre hændelse
    1. 16. juni 2026 kl. 12.27 UTCinvestigating

      The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

    2. 16. juni 2026 kl. 12.27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16. juni 2026 kl. 12.38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16. juni 2026 kl. 13.18 UTCresolved

      We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

    Service Maintenance, June 18th

    Startede 15. juni 2026 kl. 13.16 UTC · 2d 17h

    MaintenanceVedligeholdelse
    1. 15. juni 2026 kl. 13.16 UTCscheduled

      On Thursday, June 18th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 18. juni 2026 kl. 05.00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 18. juni 2026 kl. 06.00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 18. juni 2026 kl. 07.00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, June 4th

    Startede 3. juni 2026 kl. 10.12 UTC · 20h 48m

    MaintenanceVedligeholdelse
    1. 3. juni 2026 kl. 10.12 UTCscheduled

      On Thursday, June 4th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Mail users may experience availability issues (e.g., mailboxes will appear read-only). The maintenance will last up to 2 minutes.

    2. 4. juni 2026 kl. 05.00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 4. juni 2026 kl. 06.00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 4. juni 2026 kl. 07.00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, May 29th

    Startede 27. maj 2026 kl. 14.19 UTC · 1d 16h

    MaintenanceVedligeholdelse
    1. 27. maj 2026 kl. 14.19 UTCscheduled

      On Friday, May 29th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During this time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 29. maj 2026 kl. 05.00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 29. maj 2026 kl. 06.00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 29. maj 2026 kl. 07.00 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on Proton VPN servers in Andorra

    Startede 20. maj 2026 kl. 11.25 UTC · 2h 37m

    Pending
    1. 20. maj 2026 kl. 11.25 UTCinvestigating

      Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 20. maj 2026 kl. 14.01 UTCresolved

      This incident has been resolved.

    Proton VPN issue affecting Windows 7 users

    Startede 15. maj 2026 kl. 20.47 UTC · 1d 0h

    IssuesMindre hændelse
    1. 15. maj 2026 kl. 20.47 UTCinvestigating

      We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

    2. 16. maj 2026 kl. 10.45 UTCmonitoring

      The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.

    3. 17. maj 2026 kl. 01.36 UTCresolved

      The issue is completely resolved. There are no further problems on Windows 7.

    Server outage on Proton VPN servers in the District Of Columbia

    Startede 7. maj 2026 kl. 14.23 UTC · 5d 17h

    Pending
    1. 7. maj 2026 kl. 14.23 UTCinvestigating

      Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 13. maj 2026 kl. 08.08 UTCresolved

      This incident has been resolved.

    Proton VPN port-forwarding functionality degraded in Canada

    Startede 1. maj 2026 kl. 07.54 UTC · 1h 59m

    IssuesMindre hændelse
    1. 1. maj 2026 kl. 07.54 UTCinvestigating

      We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

    2. 1. maj 2026 kl. 08.21 UTCidentified

      The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

    3. 1. maj 2026 kl. 09.52 UTCresolved

      The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

    Server outage in Cambodia and Vietnam

    Startede 29. april 2026 kl. 08.18 UTC · 56d 23h

    MaintenanceVedligeholdelse
    1. 29. april 2026 kl. 08.18 UTCscheduled

      Proton VPN servers in Cambodia and Vietnam are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 29. april 2026 kl. 08.19 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    3. 29. april 2026 kl. 08.53 UTCin_progress

      Scheduled maintenance is still in progress. We will provide updates as necessary.

    4. 29. april 2026 kl. 13.12 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 23rd

    Startede 22. april 2026 kl. 08.47 UTC · 63d 12h

    MaintenanceVedligeholdelse
    1. 22. april 2026 kl. 08.47 UTCscheduled

      On Thursday, April 23rd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 30 seconds during this time, Proton Meet will be unavailable; additionally, some Mail and Drive users may experience availability issues (e.g., inbox or drive appearing read-only, or may experience temporary login issues for Proton services). Thank you for your understanding!

    2. 23. april 2026 kl. 05.00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 23. april 2026 kl. 06.00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 23. april 2026 kl. 07.00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 9th

    Startede 7. april 2026 kl. 16.51 UTC · 69d 19h

    MaintenanceVedligeholdelse
    1. 7. april 2026 kl. 16.51 UTCscheduled

      on Thursday, April 9th, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 60 seconds during this time, Mail users may experience availability issues (their mailbox will appear read-only). Thank you for your understanding!

    2. 9. april 2026 kl. 05.00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 9. april 2026 kl. 06.00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 9. april 2026 kl. 07.32 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on ProtonVPN server in Bangladesh

    Startede 24. marts 2026 kl. 14.00 UTC · 16d 1h

    Pending
    1. 24. marts 2026 kl. 14.00 UTCinvestigating

      Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 9. april 2026 kl. 15.07 UTCresolved

      This incident has been resolved.