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    Proxyrack driftsforstyrrelser

    50 Proxyrack incidents · august 2019 — official updates, affected components, duration and resolution details.

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    USA Datacenter Proxies service issue

    Startede 26. maj 2026 kl. 05.47 UTC · 2h 10m

    IssuesMindre hændelse
    Berørte komponenter
    USA Rotating
    1. 26. maj 2026 kl. 05.47 UTCinvestigating

      We are currently investigating the issue

    2. 26. maj 2026 kl. 06.52 UTCmonitoring

      Performance is looking more stable

    3. 26. maj 2026 kl. 07.57 UTCresolved

      This incident has been resolved.

    MegaProxy Rotating service issue

    Startede 26. maj 2026 kl. 05.47 UTC · 2h 9m

    Pending
    Berørte komponenter
    Unmetered Residential
    1. 26. maj 2026 kl. 05.47 UTCinvestigating

      We are currently investigating the issue

    2. 26. maj 2026 kl. 06.54 UTCmonitoring

      Performance is looking more stable

    3. 26. maj 2026 kl. 07.56 UTCresolved

      This incident has been resolved.

    Mixed Datacenter Proxies service issue

    Startede 26. maj 2026 kl. 05.47 UTC · 2h 9m

    IssuesMindre hændelse
    Berørte komponenter
    Global Rotating
    1. 26. maj 2026 kl. 05.47 UTCinvestigating

      We are currently investigating the issue

    2. 26. maj 2026 kl. 06.52 UTCmonitoring

      Performance is looking more stable

    3. 26. maj 2026 kl. 07.56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Startede 26. maj 2026 kl. 05.46 UTC · 2h 10m

    Pending
    Berørte komponenter
    Premium Residential
    1. 26. maj 2026 kl. 06.05 UTCinvestigating

      We are currently investigating the issue

    2. 26. maj 2026 kl. 06.58 UTCmonitoring

      Performance is looking more stable

    3. 26. maj 2026 kl. 07.56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Startede 22. maj 2026 kl. 08.54 UTC · 3h 36m

    IssuesMindre hændelse
    Berørte komponenter
    Premium Residential
    1. 22. maj 2026 kl. 08.54 UTCinvestigating

      We are currently investigating the issue

    2. 22. maj 2026 kl. 10.00 UTCmonitoring

      Performance is looking more stable

    3. 22. maj 2026 kl. 12.30 UTCresolved

      This incident has been resolved. Was a once off hiccup with the DNS.

    MegaProxy Rotating service issue

    Startede 14. maj 2026 kl. 14.52 UTC · 9h 41m

    OutageStørre hændelse
    Berørte komponenter
    Unmetered Residential
    1. 14. maj 2026 kl. 14.52 UTCinvestigating

      We are currently investigating the issue

    2. 14. maj 2026 kl. 15.53 UTCmonitoring

      Performance is looking more stable

    3. 15. maj 2026 kl. 00.33 UTCresolved

      Datacenter has reported that the issues are resolved and they will continue monitoring.

    4. 15. maj 2026 kl. 01.55 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Premium Residential Proxies service issue

    Startede 14. maj 2026 kl. 07.20 UTC · 28m

    OutageKritisk hændelse
    Berørte komponenter
    Premium Residential
    1. 14. maj 2026 kl. 07.20 UTCinvestigating

      We are currently investigating the issue

    2. 14. maj 2026 kl. 07.48 UTCresolved

      Resolving duplicate incident for this component.

    3. 15. maj 2026 kl. 01.56 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Network issue with datacenter

    Startede 14. maj 2026 kl. 03.23 UTC · 1h 54m

    OutageStørre hændelse
    Berørte komponenter
    Premium ResidentialUnmetered ResidentialUSA RotatingPrivate ResidentialGlobal RotatingStatic USA Proxies
    1. 14. maj 2026 kl. 03.23 UTCinvestigating

      There appears to be an ongoing power / network issue with the datacenter we use - http://rackdog.com/ They are aware of this and are trying to fix it asap. We do apologise for this irregular downtime.

    2. 14. maj 2026 kl. 04.20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14. maj 2026 kl. 05.17 UTCresolved

      Working as expected now.

    4. 15. maj 2026 kl. 01.57 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Test incident

    Startede 14. maj 2026 kl. 01.10 UTC · 1h 28m

    Pending
    Berørte komponenter
    Website
    1. 14. maj 2026 kl. 01.10 UTCinvestigating

      We are currently investigating this issue.

    2. 14. maj 2026 kl. 02.38 UTCresolved

      Test completed

    Connection issues with Premium Residential proxies

    Startede 19. november 2024 kl. 13.55 UTC · 1h 16m

    OutageStørre hændelse
    Berørte komponenter
    Premium Residential
    1. 19. november 2024 kl. 13.55 UTCinvestigating

      We are currently investigating this issue.

    2. 19. november 2024 kl. 14.30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19. november 2024 kl. 15.11 UTCresolved

      This incident has been resolved.

    Static USA Datacenter Downtime

    Startede 28. august 2024 kl. 16.49 UTC · 0m

    Pending
    Berørte komponenter
    Static USA Proxies
    1. 28. august 2024 kl. 16.49 UTCresolved

      There were a few hours of downtime with Static USA Datacenter proxies today. This issue has already been resolved and our team is monitoring the service to make sure that the proxies continue to work as normal.

    Private & Premium performance issues

    Startede 27. april 2022 kl. 10.04 UTC · 12h 8m

    Pending
    Berørte komponenter
    Premium ResidentialPrivate Residential
    1. 27. april 2022 kl. 10.04 UTCmonitoring

      There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

    2. 27. april 2022 kl. 22.12 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Performance Issues

    Startede 17. marts 2022 kl. 02.22 UTC · 3h 8m

    IssuesMindre hændelse
    Berørte komponenter
    Unmetered Residential
    1. 17. marts 2022 kl. 02.22 UTCinvestigating

      We are currently investigating this issue.

    2. 17. marts 2022 kl. 05.30 UTCresolved

      This issue has been resolved.

    Unmetered Residential - Connection Issues

    Startede 4. marts 2022 kl. 06.12 UTC · 6h 2m

    OutageKritisk hændelse
    Berørte komponenter
    Unmetered Residential
    1. 4. marts 2022 kl. 06.12 UTCinvestigating

      We are currently investigating this issue. You may experience intermediate connection issues or not be able to connect to Unmetered Residential proxies.

    2. 4. marts 2022 kl. 06.15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4. marts 2022 kl. 07.50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4. marts 2022 kl. 12.14 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Connection Errors

    Startede 17. december 2021 kl. 05.05 UTC · 2h 36m

    OutageStørre hændelse
    Berørte komponenter
    Unmetered Residential
    1. 17. december 2021 kl. 05.05 UTCinvestigating

      We are currently investigating this issue.

    2. 17. december 2021 kl. 07.41 UTCresolved

      This incident has been resolved.

    Premium Residential - Issue processing requests

    Startede 14. maj 2021 kl. 07.31 UTC · 2h 2m

    OutageKritisk hændelse
    Berørte komponenter
    Premium Residential
    1. 14. maj 2021 kl. 07.31 UTCinvestigating

      We are currently investigating this issue.

    2. 14. maj 2021 kl. 07.43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14. maj 2021 kl. 07.46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14. maj 2021 kl. 09.33 UTCresolved

      This incident has been resolved.

    Megaproxy increased response time

    Startede 22. december 2020 kl. 19.27 UTC · 2h 6m

    IssuesMindre hændelse
    Berørte komponenter
    Unmetered Residential
    1. 22. december 2020 kl. 19.27 UTCinvestigating

      We are currently investigating this issue.

    2. 22. december 2020 kl. 21.33 UTCresolved

      This incident has been resolved.

    USA Datacenter Proxies service issue

    Startede 27. september 2020 kl. 03.06 UTC · 37m

    OutageKritisk hændelse
    Berørte komponenter
    USA Rotating
    1. 27. september 2020 kl. 03.06 UTCinvestigating

      We are currently investigating the issue

    2. 27. september 2020 kl. 03.13 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 27. september 2020 kl. 03.43 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Startede 11. juli 2020 kl. 04.52 UTC · 2h 23m

    OutageKritisk hændelse
    Berørte komponenter
    Premium Residential
    1. 11. juli 2020 kl. 04.52 UTCinvestigating

      We are currently investigating the issue

    2. 11. juli 2020 kl. 07.15 UTCresolved

      This incident has been resolved.

    Private Residential Proxies service issue

    Startede 8. juli 2020 kl. 09.50 UTC · 1h 19m

    OutageKritisk hændelse
    Berørte komponenter
    Private Residential
    1. 8. juli 2020 kl. 09.50 UTCinvestigating

      We are currently investigating the issue

    2. 8. juli 2020 kl. 11.09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. juli 2020 kl. 11.09 UTCresolved

      This incident has been resolved.