Quantify Technologies driftsforstyrrelser

App in Jira does not respond

Startede 14. november 2023 kl. 15.55 UTC 4h 41m

OutageStørre hændelse

Berørte komponenter

Quantify Frontend

14. november 2023 kl. 15.55 UTCinvestigating
The app in Jira doesn't load. Backend services operate in normal mode. No data loss is expected.
14. november 2023 kl. 17.19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
14. november 2023 kl. 20.36 UTCresolved
This incident has been resolved.

Incorrect subscription status

Startede 19. september 2023 kl. 21.26 UTC 18h 56m

IssuesMindre hændelse

Berørte komponenter

Quantify Frontend

19. september 2023 kl. 21.26 UTCinvestigating
We are currently investigating this issue.
19. september 2023 kl. 21.59 UTCidentified
The issue has been identified and a fix is being implemented.
20. september 2023 kl. 05.04 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20. september 2023 kl. 16.22 UTCresolved
This incident has been resolved.

App pages don't respond

Startede 4. april 2023 kl. 23.54 UTC 2h 3m

OutageStørre hændelse

Berørte komponenter

Quantify Backend

4. april 2023 kl. 23.54 UTCinvestigating
We are currently investigating this issue.
5. april 2023 kl. 01.57 UTCresolved
This incident has been resolved.

Outage

Startede 14. september 2022 kl. 09.00 UTC 11h 0m

OutageStørre hændelse

Berørte komponenter

Quantify Frontend

14. september 2022 kl. 17.53 UTCinvestigating
We are currently investigating this issue.
14. september 2022 kl. 18.31 UTCmonitoring
A fix has been implemented and we are monitoring the results.
14. september 2022 kl. 18.31 UTCmonitoring
We are continuing to monitor for any further issues.
14. september 2022 kl. 20.00 UTCresolved
This incident has been resolved.

Database outage

Startede 16. august 2021 kl. 21.12 UTC 9d 5h

OutageStørre hændelse

Berørte komponenter

Quantify BackendQuantify Frontend

16. august 2021 kl. 21.12 UTCidentified
The issue has been identified and a fix is being implemented.
17. august 2021 kl. 01.59 UTCidentified
We are continuing to work on a fix for this issue.
17. august 2021 kl. 03.22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18. august 2021 kl. 02.26 UTCmonitoring
We are continuing to monitor for any further issues.
19. august 2021 kl. 17.23 UTCmonitoring
Mitigation activities are still in progress.
23. august 2021 kl. 16.39 UTCmonitoring
We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.
26. august 2021 kl. 02.18 UTCresolved
This incident has been resolved.

Service Temporarily Unavailable

Startede 24. maj 2021 kl. 22.29 UTC 5h 40m

OutageKritisk hændelse

Berørte komponenter

Quantify Frontend

24. maj 2021 kl. 22.29 UTCinvestigating
We are currently investigating this issue.
24. maj 2021 kl. 22.54 UTCidentified
The issue has been identified and a fix is being implemented.
25. maj 2021 kl. 03.49 UTCmonitoring
A fix has been implemented and we are monitoring the results.
25. maj 2021 kl. 04.09 UTCresolved
This incident has been resolved.

App is unresponsive

Startede 2. marts 2021 kl. 22.44 UTC 1h 57m

OutageStørre hændelse

Berørte komponenter

Quantify BackendQuantify Frontend

2. marts 2021 kl. 22.44 UTCinvestigating
We are currently investigating this issue.
3. marts 2021 kl. 00.05 UTCidentified
The issue has been identified and a fix is being implemented.
3. marts 2021 kl. 00.38 UTCidentified
We are continuing to work on a fix for this issue.
3. marts 2021 kl. 00.41 UTCresolved
The issue was caused by the cloud firewall that started blocking traffic. Firewall rules were updated with further investigation of the root cause.

Static assets don't load in some environments

Startede 4. januar 2021 kl. 21.18 UTC 19h 51m

IssuesMindre hændelse

Berørte komponenter

Quantify Frontend

4. januar 2021 kl. 21.18 UTCinvestigating
We are currently investigating this issue.
5. januar 2021 kl. 02.16 UTCidentified
The issue has been identified and a fix is being implemented.
5. januar 2021 kl. 02.43 UTCmonitoring
A fix has been implemented and we are monitoring the results.
5. januar 2021 kl. 17.09 UTCresolved
This incident has been resolved.

Delayed data processing

Startede 10. november 2020 kl. 04.12 UTC 12h 30m

IssuesMindre hændelse

Berørte komponenter

Quantify Backend

10. november 2020 kl. 04.12 UTCmonitoring
A fix has been implemented and we are monitoring the results.
10. november 2020 kl. 16.42 UTCresolved
This incident has been resolved.

High number of errors

Startede 3. august 2020 kl. 18.39 UTC 18h 9m

IssuesMindre hændelse

Berørte komponenter

Quantify Backend

3. august 2020 kl. 18.39 UTCinvestigating
We are currently investigating this issue.
4. august 2020 kl. 00.46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
4. august 2020 kl. 12.48 UTCresolved
This incident has been resolved.

Delayed data processing due to data migration

Startede 9. juni 2020 kl. 19.22 UTC 2d 23h

Pending

Berørte komponenter

Quantify Backend

9. juni 2020 kl. 19.22 UTCmonitoring
This is a planned operation. Apologies for the inconvenience.
12. juni 2020 kl. 18.55 UTCresolved
This incident has been resolved.

Backend data processing is delayed

Startede 7. april 2020 kl. 23.46 UTC 6h 29m

IssuesMindre hændelse

Berørte komponenter

Quantify Backend

7. april 2020 kl. 23.46 UTCinvestigating
We are currently investigating this issue.
8. april 2020 kl. 04.00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8. april 2020 kl. 19.30 UTCresolved
This incident has been resolved.

Issues with DNS

Startede 16. marts 2020 kl. 05.26 UTC 19m

OutageStørre hændelse

Berørte komponenter

Quantify BackendQuantify Frontend

16. marts 2020 kl. 05.26 UTCmonitoring
A fix has been implemented and we are monitoring the results.
16. marts 2020 kl. 19.36 UTCresolved
This incident has been resolved.