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    Quickbooks driftsforstyrrelser

    58 Quickbooks incidents · december 2023 — official updates, affected components, duration and resolution details.

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    Duplikering af transaktioner, der påvirker nogle Payroll og Payments kunder

    Startede 16. september 2026 kl. 17.30 UTC · 5h 32m

    Pending
    Berørte komponenter
    United StatesUnited States
    1. 16. september 2026 kl. 17.30 UTCmonitoring

      Vi er klar over, at nogle kunder oplever dobbelttransaktioner i Payroll og Betalinger. Vores hold arbejder aktivt på at løse dette problem og korrigere eventuelle duplikerede transaktioner. Hvis du har spørgsmål eller har brug for øjeblikkelig hjælp, kan du besøge intuit.com / support. Vi beklager forstyrrelsen og værdsætter din tålmodighed, mens vi retter op på det.

    2. 16. september 2026 kl. 17.31 UTCmonitoring

      Vi fortsætter med at overvåge for yderligere spørgsmål.

    3. 16. september 2026 kl. 23.02 UTCresolved

      Dette spørgsmål er løst. Payroll og Payments kunder er blevet kontaktet. Tilbagebetalinger af dobbelttransaktioner behandles. Vi beklager forstyrrelsen og værdsætter din tålmodighed.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Nogle brugere kan støde på problemer, når de forsøger at login til QuickBooks Online

    Startede 1. september 2026 kl. 20.56 UTC · 7h 24m

    OutageStørre hændelse
    Berørte komponenter
    EMEAAPACUnited StatesCanada
    1. 1. september 2026 kl. 20.56 UTCinvestigating

      Vi undersøger i øjeblikket et problem, der påvirker QBO logins. Nogle brugere kan også se fejl, mens du bruger de forskellige funktioner inde i programmet. Vores ingeniørteam arbejder aktivt på at løse dette, og vi vil dele opdateringer, efterhånden som de bliver tilgængelige. Vi undskylder ulejligheden.

    2. 1. september 2026 kl. 22.20 UTCinvestigating

      Vi fortsætter med at undersøge dette spørgsmål.

    3. 2. september 2026 kl. 04.16 UTCidentified

      Vores ingeniørhold har fundet årsagen til problemet, og en rettelse er i implementering, vi er allerede ser opsving på tværs af vores systemer og snart tjenesten vil blive fuldt restaureret. Vi deler opdateringer, når de bliver tilgængelige. Vi undskylder ulejligheden og takker for Deres tålmodighed.

    4. 2. september 2026 kl. 04.19 UTCresolved

      Spørgsmålet er blevet løst, og vi bekræfter systemets genopretning i alle regioner. Vi undskylder for besværet og takker for jeres tålmodighed.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Nogle QuickBooks-brugere modtager fejl og kan ikke se transaktioner, når de søger.

    Startede 31. august 2026 kl. 18.26 UTC · 2h 4m

    IssuesMindre hændelse
    Berørte komponenter
    United States
    1. 31. august 2026 kl. 18.26 UTCinvestigating

      Vi undersøger i øjeblikket årsagen til fejlene, når vi søger eller ser transaktioner.

    2. 31. august 2026 kl. 18.27 UTCinvestigating

      Vi undersøger et problem, der påvirker søgningen. Nogle brugere kan se fejl eller være ude af stand til at finde nyligt tilføjede data. Vores ingeniørteam arbejder aktivt på at løse dette, og vi vil dele opdateringer, efterhånden som de bliver tilgængelige. Vi undskylder ulejligheden.

    3. 31. august 2026 kl. 20.30 UTCresolved

      Søgespørgsmålene vedrørende QuickBooks er løst. Vi fortsætter med at overvåge for fuld bedring. Tak for din tålmodighed

    Automatisk oversat fra den officielle hændelsesopdatering.

    Quickbooks Online Latency Emne

    Startede 19. august 2026 kl. 14.30 UTC · 2h 23m

    OutageStørre hændelse
    Berørte komponenter
    EMEAUnited StatesCanada
    1. 19. august 2026 kl. 14.30 UTCinvestigating

      Vi er klar over, at nogle kunder oplever latency, når du bruger QuickBooks Online. Vores ingeniørhold undersøger aktivt problemet for at identificere årsagen og genoprette normal ydeevne så hurtigt som muligt. Vi sætter pris på din tålmodighed og vil give yderligere opdateringer som mere information bliver tilgængelig.

    2. 19. august 2026 kl. 16.13 UTCmonitoring

      Spørgsmålet om latency med QuickBooks er løst. Engineering Team har implementeret en rettelse og fortsætter med at overvåge for fuld inddrivelse

    3. 19. august 2026 kl. 16.54 UTCresolved

      Tidligere i dag, nogle brugere oplevede problemer med QuickBooks Online (QBO) funktioner. Vores hold har identificeret og løst det underliggende problem. Alle tjenester er nu genoprettet og fungerer normalt. Vi sætter pris på din forståelse og tålmodighed.

    Automatisk oversat fra den officielle hændelsesopdatering.

    HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online

    Startede 5. august 2026 kl. 13.20 UTC · 4h 26m

    IssuesMindre hændelse
    Berørte komponenter
    EMEA
    1. 5. august 2026 kl. 13.20 UTCinvestigating

      We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.

    2. 5. august 2026 kl. 17.43 UTCmonitoring

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    3. 5. august 2026 kl. 17.43 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5. august 2026 kl. 17.46 UTCresolved

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    QuickBooks Online Login Emne

    Startede 8. juli 2026 kl. 13.08 UTC · 3h 17m

    OutageStørre hændelse
    Berørte komponenter
    EMEAAPACUnited StatesCanadaLATAM
    1. 8. juli 2026 kl. 13.08 UTCinvestigating

      Vi er klar over, at nogle kunder oplever login problemer med QuickBooks Online. Vores ingeniørhold undersøger aktivt for at identificere og løse årsagen

    2. 8. juli 2026 kl. 13.09 UTCinvestigating

      Vi fortsætter med at undersøge dette spørgsmål.

    3. 8. juli 2026 kl. 15.07 UTCmonitoring

      Login problem med QuickBooks er blevet løst. Engineering Team har implementeret en rettelse og fortsætter med at overvåge for fuld inddrivelse

    4. 8. juli 2026 kl. 15.07 UTCmonitoring

      Vi fortsætter med at overvåge for yderligere spørgsmål.

    5. 8. juli 2026 kl. 16.25 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Resolved - Unable to Save Transactions

    Startede 18. juni 2026 kl. 18.09 UTC · 0m

    Pending
    Berørte komponenter
    Canada
    1. 18. juni 2026 kl. 18.09 UTCresolved

      We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.

    QuickBooks Desktop Payroll updates returning Internet connection error

    Startede 15. juni 2026 kl. 14.54 UTC · 3h 24m

    IssuesMindre hændelse
    Berørte komponenter
    United States
    1. 15. juni 2026 kl. 14.54 UTCinvestigating

      Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

    2. 15. juni 2026 kl. 16.45 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

    3. 15. juni 2026 kl. 16.47 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 15. juni 2026 kl. 18.18 UTCresolved

      Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Online Payroll - Intermittent Issue

    Startede 12. maj 2026 kl. 19.49 UTC · 1h 11m

    IssuesMindre hændelse
    Berørte komponenter
    United StatesCanada
    1. 12. maj 2026 kl. 19.49 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

    2. 12. maj 2026 kl. 20.14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12. maj 2026 kl. 20.54 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 12. maj 2026 kl. 21.00 UTCresolved

      Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

    Unable to access Expense Transactions menu

    Startede 27. april 2026 kl. 14.50 UTC · 1h 30m

    Pending
    Berørte komponenter
    EMEAUnited StatesCanada
    1. 27. april 2026 kl. 14.50 UTCinvestigating

      Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 27. april 2026 kl. 16.21 UTCresolved

      This incident has been resolved.

    Investigating: Issues with Tax Calculation

    Startede 2. marts 2026 kl. 18.05 UTC · 1h 15m

    Pending
    Berørte komponenter
    EMEAAPACUnited StatesCanadaLATAM
    1. 2. marts 2026 kl. 18.05 UTCinvestigating

      We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.

    2. 2. marts 2026 kl. 19.20 UTCresolved

      This incident has been resolved.

    Unable to use multiple features in QuickBooksOnline

    Startede 24. februar 2026 kl. 03.35 UTC · 5h 1m

    OutageStørre hændelse
    Berørte komponenter
    EMEAAPACUnited StatesCanadaLATAM
    1. 24. februar 2026 kl. 03.35 UTCinvestigating

      We are currently investigating the issue.

    2. 24. februar 2026 kl. 05.32 UTCinvestigating

      Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.

    3. 24. februar 2026 kl. 06.04 UTCinvestigating

      We are continuing to investigate this issue.

    4. 24. februar 2026 kl. 07.24 UTCmonitoring

      A fix has been implemented and we're monitoring the results.

    5. 24. februar 2026 kl. 08.36 UTCresolved

      We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.

    QuickBooks Online Accountant issue accessing clients and being redirected to the login page

    Startede 20. januar 2026 kl. 19.59 UTC · 3h 42m

    Pending
    Berørte komponenter
    United StatesCanada
    1. 20. januar 2026 kl. 19.59 UTCinvestigating

      Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 20. januar 2026 kl. 22.04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20. januar 2026 kl. 23.42 UTCresolved

      This incident has been resolved.

    Some users may encounter issues when trying to Login to QuickBooks Online.

    Startede 5. januar 2026 kl. 16.33 UTC · 52m

    Pending
    Berørte komponenter
    EMEAAPACUnited StatesCanadaLATAM
    1. 5. januar 2026 kl. 16.33 UTCidentified

      We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.

    2. 5. januar 2026 kl. 17.02 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    3. 5. januar 2026 kl. 17.25 UTCresolved

      Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user mode

    Startede 22. december 2025 kl. 21.48 UTC · 1d 1h

    IssuesMindre hændelse
    Berørte komponenter
    United States
    1. 22. december 2025 kl. 21.48 UTCidentified

      We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.

    2. 23. december 2025 kl. 05.40 UTCmonitoring

      Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy

    3. 23. december 2025 kl. 23.07 UTCresolved

      After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.

    Some customers are unable to login in to QuickBooks Online

    Startede 18. december 2025 kl. 10.52 UTC · 4h 36m

    Pending
    Berørte komponenter
    EMEAAPACUnited StatesCanada
    1. 18. december 2025 kl. 10.52 UTCinvestigating

      Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 18. december 2025 kl. 14.24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18. december 2025 kl. 14.44 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    4. 18. december 2025 kl. 15.28 UTCresolved

      This incident has been resolved.

    Some customers are unable to view or create Sales Forms in to QuickBooks Online

    Startede 3. december 2025 kl. 15.09 UTC · 1h 23m

    OutageStørre hændelse
    Berørte komponenter
    United States
    1. 3. december 2025 kl. 15.09 UTCinvestigating

      Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 3. december 2025 kl. 15.39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3. december 2025 kl. 15.47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3. december 2025 kl. 16.32 UTCresolved

      This incident has been resolved.

    A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online

    Startede 12. november 2025 kl. 20.19 UTC · 41m

    Pending
    Berørte komponenter
    United States
    1. 12. november 2025 kl. 20.19 UTCinvestigating

      What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.

    2. 12. november 2025 kl. 20.21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12. november 2025 kl. 20.28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12. november 2025 kl. 20.29 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 12. november 2025 kl. 20.39 UTCmonitoring

      We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

    6. 12. november 2025 kl. 20.59 UTCresolved

      This incident has been resolved.

    Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.

    Startede 10. oktober 2025 kl. 03.46 UTC · 2h 18m

    IssuesMindre hændelse
    1. 10. oktober 2025 kl. 03.46 UTCmonitoring

      Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.

    2. 10. oktober 2025 kl. 06.04 UTCresolved

      This incident has been resolved.

    Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Online

    Startede 8. oktober 2025 kl. 17.16 UTC · 2h 7m

    Pending
    Berørte komponenter
    EMEAAPACUnited StatesCanada
    1. 8. oktober 2025 kl. 17.16 UTCinvestigating

      We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    2. 8. oktober 2025 kl. 17.50 UTCidentified

      We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    3. 8. oktober 2025 kl. 18.34 UTCmonitoring

      A fix has been implemented and we are actively monitoring the results.

    4. 8. oktober 2025 kl. 19.23 UTCresolved

      This incident has been resolved.