Rev driftsforstyrrelser

Insights API Outage

Startede 8. februar 2023 kl. 16.21 UTC 34m

Pending

Berørte komponenter

Sentiment Analysis APITopic Extraction API

8. februar 2023 kl. 16.21 UTCidentified
The issue has been identified and a fix is being implemented.
8. februar 2023 kl. 16.45 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8. februar 2023 kl. 16.55 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 2. februar 2021 kl. 16.34 UTC 12h 38m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

2. februar 2021 kl. 16.34 UTCmonitoring
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
2. februar 2021 kl. 23.09 UTCmonitoring
We are continuing to monitor for any further issues.
3. februar 2021 kl. 05.12 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 1. december 2020 kl. 17.13 UTC 2h 49m

Pending

Berørte komponenter

Rev Live Captions for Zoom Meetings

1. december 2020 kl. 17.13 UTCmonitoring
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
1. december 2020 kl. 20.01 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 25. november 2020 kl. 20.13 UTC 1d 0h

Pending

Berørte komponenter

Rev Live Captions for Zoom Meetings

25. november 2020 kl. 20.13 UTCmonitoring
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
26. november 2020 kl. 20.41 UTCresolved
This incident has been resolved.

Issue affecting live captions joining Zoom Webinars

Startede 4. november 2020 kl. 22.46 UTC 2h 0m

OutageStørre hændelse

Berørte komponenter

Rev Live Captions for Zoom Webinars

4. november 2020 kl. 22.46 UTCidentified
We have identified an issue preventing live captions from joining some Zoom Webinars. This is not affecting Zoom Meetings.
5. november 2020 kl. 00.46 UTCresolved
We have fixed an issue with the Zoom Webinar Live Streaming URL Creator causing issues with live captions joining some Zoom Webinars. To ensure live captions will join your next Webinar, please update your Webinar's Stream URL And Key using the Streaming URL Creator.

Issue with Rev Live Captions joining Zoom Meetings

Startede 28. oktober 2020 kl. 16.00 UTC 0m

Pending

28. oktober 2020 kl. 19.48 UTCresolved
We investigated and resolved a Zoom issue causing issues with Rev Live Captions joining Meetings. Webinars were not affected. The issue centered around the information that Zoom sends Rev when a Meeting starts. We are adding additional protections in place to prevent similar issues in the future.

Delay with Rev Live Captions joining Zoom Meetings

Startede 7. oktober 2020 kl. 20.33 UTC 2h 14m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

7. oktober 2020 kl. 20.33 UTCmonitoring
We have identified a Zoom issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
7. oktober 2020 kl. 22.47 UTCresolved
This incident has been resolved.

Issue with displaying live captions

Startede 1. oktober 2020 kl. 19.56 UTC 1h 57m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom MeetingsRev Live Captions for Zoom Webinars

1. oktober 2020 kl. 19.56 UTCinvestigating
We are investigating an issue with Zoom preventing Rev Live Captions from displaying properly in Zoom Meetings and Webinars. Live captions may be delayed, malformed, or missing altogether.
1. oktober 2020 kl. 21.53 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 30. september 2020 kl. 16.00 UTC 4h 40m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

30. september 2020 kl. 16.00 UTCmonitoring
Zoom has identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users: https://status.zoom.us/incidents/xk1bz73zgbtj. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
30. september 2020 kl. 20.40 UTCresolved
This incident has been resolved.

Rev Live Captions Automatic Joining and Management Pages Down

Startede 25. september 2020 kl. 00.00 UTC 48m

OutageStørre hændelse

Berørte komponenter

Rev Live Captions for Zoom MeetingsRev Live Captions for Zoom Webinars

25. september 2020 kl. 00.00 UTCidentified
We are continuing to work on a fix for this issue. (Apologies that previous status updates were removed in error.) This incident is preventing Rev Live Captions from automatically joining Zoom Meetings and users from accessing the Rev Live Captions management pages: https://www.rev.com/account/zoom-live-captions For Zoom Meetings, please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. For Zoom Webinars, previously created Stream Key and URLs will continue to serve live captions as expected. New Zoom Webinars cannot be created as
25. september 2020 kl. 00.48 UTCresolved
This incident has been resolved and service has returned to normal. Rev Live Captions are automatically joining Zoom Meetings, and access to the management pages have returned: https://www.rev.com/account/zoom-live-captions.

Delay with Rev Live Captions joining Zoom Meetings

Startede 23. september 2020 kl. 16.15 UTC 1h 1m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

23. september 2020 kl. 16.15 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
23. september 2020 kl. 17.17 UTCmonitoring
We are continuing to monitor for any further issues.
23. september 2020 kl. 17.17 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 22. september 2020 kl. 16.11 UTC 1h 31m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

22. september 2020 kl. 16.11 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
22. september 2020 kl. 17.42 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 17. september 2020 kl. 16.13 UTC 3h 17m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

17. september 2020 kl. 16.13 UTCmonitoring
We have identified an issue with Zoom preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
17. september 2020 kl. 19.30 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 15. september 2020 kl. 16.16 UTC 3h 8m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

15. september 2020 kl. 16.16 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
15. september 2020 kl. 19.24 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 14. september 2020 kl. 16.11 UTC 1h 9m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

14. september 2020 kl. 16.11 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
14. september 2020 kl. 17.21 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 10. september 2020 kl. 16.15 UTC 6h 8m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

10. september 2020 kl. 16.15 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
10. september 2020 kl. 22.23 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 9. september 2020 kl. 16.14 UTC 4h 17m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

9. september 2020 kl. 16.14 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
9. september 2020 kl. 20.31 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 8. september 2020 kl. 15.27 UTC 5h 19m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

8. september 2020 kl. 15.27 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
8. september 2020 kl. 20.47 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 3. september 2020 kl. 15.44 UTC 3h 26m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

3. september 2020 kl. 15.44 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
3. september 2020 kl. 19.10 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Startede 2. september 2020 kl. 17.12 UTC 2h 37m

IssuesMindre hændelse

Berørte komponenter

Rev Live Captions for Zoom Meetings

2. september 2020 kl. 17.12 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
2. september 2020 kl. 19.49 UTCresolved
This incident has been resolved.