Savvas Studio links virker ikke
- identified
Links til Savvas Studio indefra Realize virker ikke korrekt. Vores team undersøger problemet og arbejder på en løsning til at genoprette adgangen.
Automatisk oversat fra den officielle hændelsesopdatering.
56 Savvas incidents · november 2023 — official updates, affected components, duration and resolution details.
Links til Savvas Studio indefra Realize virker ikke korrekt. Vores team undersøger problemet og arbejder på en løsning til at genoprette adgangen.
Automatisk oversat fra den officielle hændelsesopdatering.
Vores Lærertjeneste er i øjeblikket ikke tilgængelig. Vores team genopretter tjenesten så hurtigt som muligt.
Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Vores team undersøger et problem, der kan forhindre brugerne i at få adgang til opgaver. Vi undersøger dette og vil levere opdateringer som tilgængelig. Hvis brugere støder på nogen problemer, anbefaler vi at udføre en cache klar til at løse problemet. Dette kan gøres ved at klikke på Ctrl + Shift + R (Windows / Linux) eller Cmd + Shift + R (Mac) på den berørte side.
Vores hold har rettet op på problemet.
Automatisk oversat fra den officielle hændelsesopdatering.
Det spørgsmål, der blev rapporteret tidligere med My Library ikke indlæsning er blevet løst, men vi er stadig ved at undersøge en bekymring med fanen "Del med mig". Der er en workout at komme til det indhold, der er blevet delt, indtil problemet kan løses. Hvis du modtager fejlen: "Undskyld, noget gik galt. Kom tilbage senere". Derefter indsætte denne specifikke Savvas Realize url i browseradresselinjen: https: / / www.savvasrealize.com / dashboard / myLibrary / sharedWithMe? locale = en Dette vil give brugeren mulighed for at genoptage al aktivitet under deres session.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Nogle brugere kan se intermitterende problemer med indhold indlæsning i My Library og potentielt andre steder i Savvas Realize. Hvis brugere støder på nogen problemer, anbefaler vi at udføre en cache klar til at løse problemet. Dette kan gøres ved at klikke på Ctrl + Shift + R (Windows / Linux) eller Cmd + Shift + R (Mac) på den berørte side. Vores team arbejder på at løse dette, så der ikke kræves en cache.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi oplevede kort et problem, hvor brugerne oplevede langsommelighed og ikke kunne indlæse klasser. Holdene identificerede straks årsagen, og problemet er nu løst. Vi undskylder for eventuelle ulemper. -Savvas Platform Management Team
Automatisk oversat fra den officielle hændelsesopdatering.
Lærere og studerende, der anvender matematik digital praksis opgaver kan periodisk se en advarsel, når de åbner visse emner. Brug kan lukke alarmen og komme videre. Vi arbejder på at rette op på dette så hurtigt som muligt.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
We are aware and actively working to resolve issues with the Realize log in, Assessment Mastery Report, and Realize Admin Reports.
The issue is resolved.
Reports are now running as expected.
This incident has been resolved.
Users may be experiencing intermittent issues in Realize. Our teams are actively investigating the issue.
This issue has been resolved.
Our team is reviewing a content issue which is preventing lesson plan pages from loading. Our team is investigating the issue and will work to resolve as soon as possible.
We are continuing to investigate this issue.
The issue was identified and the team has verified the fix in our testing environment. We will be deploying a fix to the customer facing environment soon.
This issue has been resolved.
Students receive a network error modal when trying to submit quizzes and assignments, even when network connection is stable. We have identified a fix.
A fix has been deployed for Exams. Quizzes are still unavailable.
A fix has been implemented and we are monitoring the results. Students can now take Quizzes and Exams in the Outlier LMS.
This incident has been resolved.
Some customers may have noticed issues loading specific interactive features in Savvas Realize content items. The issue was triggered due to a problem with AWS, impacting many web sites across the Internet including Savvas Realize. The issue is resolved now and our engineers are closely monitoring system performance.
Some users are reporting issues with logging into Realize. Our team is investigating the issue and will provide an update as soon as possible.
This incident has been resolved.
Some customers may be experiencing issues while logging in to Savvas Realize. To fix this issue, please clear your browser cookies and retry login.
This incident has been resolved.
Savvas Realize, SuccessMaker, Realize Reader and Realize Admin Reports are experiencing performance issues which may impact users' ability to log in. Our team is reviewing the issue now and working to restore service.
We are continuing to investigate this issue.
This incident has been resolved. Our web host AWS experienced an issue which impacted Realize along with a number of other web sites. We appreciate your patience with this issue.
Due to a partner outage, students are experiencing an elevated error rate when working through assignments. There are some instances when a student may not be able to get to the course.
This incident has been resolved.
Customers who access Realize via Easybridge, for example any customer using Single Sign On, will experience an issue logging in right now. Our team is aware of this and working to resolve as soon as possible. If you do receive an error message, you can go to the following URL once the error message displays: https://www.savvasrealize.com/dashboard/viewer
We've temporarily routed all EasyBridge users directly to Realize. We're still working on restoring full EasyBridge capability to admins and to teachers and students who use EasyBridge to get to other tools like iLit.
Due to an issue with our cloud services provider, users may see slow performing pages and other issues. We are monitoring the situation and in active dialog with our provider to resolve this as soon as possible.
A number of Savvas products may still be experiencing issues due to an ongoing AWS incident. We are working on recovering as soon as possible. You can follow the status of AWS' issues at https://health.aws.amazon.com/health/status
The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.
This incident has been resolved.
We're currently experiencing an unexpected issue that is preventing course assignments from appearing as expected. Our team is actively investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience. We'll keep you updated through this channel and will work to resolve this as quickly as possible. -Outlier by Savvas Platform Management Team
This incident has been resolved.
Savvas Realize users are experiencing slowness when logging in and system instability. Our team is working to resolve this as soon as possible.
A fix for the issue has been implemented and users are able to login to Realize. Our team continues to monitor the application closely.
This incident has been resolved.