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    Scout driftsforstyrrelser

    50 Scout incidents · november 2017 — official updates, affected components, duration and resolution details.

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    Ingest Delays

    Startede 16. marts 2026 kl. 22.02 UTC · 13m

    IssuesMindre hændelse
    Berørte komponenter
    Application Monitoring
    1. 16. marts 2026 kl. 22.02 UTCinvestigating

      We are experiencing delays in our ingest pipeline

    2. 16. marts 2026 kl. 22.15 UTCresolved

      This incident has been resolved.

    Ingest Delays

    Startede 24. august 2025 kl. 14.44 UTC · 39m

    Pending
    Berørte komponenter
    Application Monitoring
    1. 24. august 2025 kl. 14.44 UTCinvestigating

      A subset of customers are experiencing ingest delays. Investigating.

    2. 24. august 2025 kl. 15.23 UTCresolved

      This incident has been resolved.

    Ingest delays, emergency maintenance

    Startede 6. august 2025 kl. 09.22 UTC · 47m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 6. august 2025 kl. 09.22 UTCidentified

      Certain customers are unable to view the UI and metrics are delayed.

    2. 6. august 2025 kl. 10.06 UTCmonitoring

      Metrics are recovering.

    3. 6. august 2025 kl. 10.09 UTCresolved

      This incident has been resolved.

    Ingest delays, UI latency

    Startede 5. august 2025 kl. 16.34 UTC · 3h 41m

    IssuesMindre hændelse
    Berørte komponenter
    Application Monitoring
    1. 5. august 2025 kl. 16.34 UTCidentified

      We are seeing problematic database behavior and working to mitigate it.

    2. 5. august 2025 kl. 16.52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5. august 2025 kl. 20.14 UTCresolved

      This incident has been resolved.

    Ingest delays and UI latency

    Startede 31. juli 2025 kl. 18.05 UTC · 4h 44m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 31. juli 2025 kl. 18.05 UTCidentified

      We are working to address high load on database instances. We are still receiving data as normal.

    2. 31. juli 2025 kl. 19.55 UTCidentified

      A portion of customers are seeing UI unavailability and slow metric ingest times. We are still working towards a sustainable solution.

    3. 31. juli 2025 kl. 21.05 UTCmonitoring

      We have made some changes to mitigate the situation. Metrics for affected customers are recovering.

    4. 31. juli 2025 kl. 22.49 UTCresolved

      This incident has been resolved.

    Database performance issues

    Startede 1. juli 2025 kl. 17.22 UTC · 1h 7m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 1. juli 2025 kl. 17.22 UTCidentified

      We are having some database issues affecting a portion of accounts. Applying a fix. Metrics are still being ingested.

    2. 1. juli 2025 kl. 17.39 UTCmonitoring

      Ingested metrics are catching up.

    3. 1. juli 2025 kl. 21.01 UTCresolved

      This incident has been resolved.

    Database maintenance

    Startede 26. juni 2025 kl. 02.28 UTC · 1h 0m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 26. juni 2025 kl. 02.28 UTCinvestigating

      We are performing emergency maintenance on our database. Some customers are unfortunately being impacted.

    2. 26. juni 2025 kl. 03.07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26. juni 2025 kl. 03.28 UTCresolved

      Some metrics are still delayed, but backfill is proceeding.

    Ingest delays

    Startede 25. juni 2025 kl. 19.29 UTC · 1h 59m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 25. juni 2025 kl. 19.29 UTCinvestigating

      We are currently investigating this issue.

    2. 25. juni 2025 kl. 19.49 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25. juni 2025 kl. 20.18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25. juni 2025 kl. 20.36 UTCidentified

      Most customers are recovered but a portion are still impacted.

    5. 25. juni 2025 kl. 20.45 UTCmonitoring

      Remaining customers are now recovering.

    6. 25. juni 2025 kl. 21.28 UTCresolved

      This incident has been resolved.

    Ingest delays

    Startede 17. juni 2025 kl. 10.46 UTC · 4h 8m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 17. juni 2025 kl. 10.46 UTCinvestigating

      We are seeing delays in processing metric information. We are investigating.

    2. 17. juni 2025 kl. 12.47 UTCidentified

      We are suffering some cascading effects that are impacting web portal availability as well.

    3. 17. juni 2025 kl. 13.11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17. juni 2025 kl. 14.53 UTCresolved

      This incident has been resolved.

    Partial Outage - Delay in Metrics

    Startede 4. juni 2025 kl. 01.30 UTC · 1h 0m

    Pending
    1. 4. juni 2025 kl. 02.36 UTCresolved

      A subset of customers experienced a delay in metrics. All metrics have caught up at this point.

    Ingest delays

    Startede 25. maj 2025 kl. 20.27 UTC · 1h 46m

    IssuesMindre hændelse
    Berørte komponenter
    Application Monitoring
    1. 25. maj 2025 kl. 20.27 UTCinvestigating

      We are seeing a spike in metrics, causing delays

    2. 25. maj 2025 kl. 22.13 UTCresolved

      This incident has been resolved.

    Ingest delays

    Startede 21. maj 2025 kl. 13.55 UTC · 1d 12h

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 21. maj 2025 kl. 13.55 UTCinvestigating

      We are currently investigating this issue.

    2. 21. maj 2025 kl. 14.33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21. maj 2025 kl. 15.08 UTCidentified

      The initial fix was unsuccessful, certain accounts are now substantially delayed.

    4. 21. maj 2025 kl. 16.13 UTCmonitoring

      An alternate approach has been applied, we are watching.

    5. 22. maj 2025 kl. 02.13 UTCidentified

      It has been a long day with kafka. We continue to experience instability, causing lag and dropped payloads.

    6. 22. maj 2025 kl. 05.42 UTCidentified

      Throughput has improved although behavior of individual partitions remains a problem and is still causing delays in some cases.

    7. 22. maj 2025 kl. 17.43 UTCidentified

      We are not to full resolution yet.

    8. 22. maj 2025 kl. 21.05 UTCmonitoring

      Zookeeper corruption has been rooted out. Things appear healthier and catching up in all cases.

    9. 23. maj 2025 kl. 02.27 UTCresolved

      This incident has been resolved.

    Ingest delays

    Startede 24. april 2025 kl. 15.43 UTC · 1h 32m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 24. april 2025 kl. 15.43 UTCidentified

      Metric ingestion is being delayed for a set of users. We are working towards resolution.

    2. 24. april 2025 kl. 17.01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24. april 2025 kl. 17.15 UTCresolved

      This incident has been resolved.

    Ingest delays and performance degradation

    Startede 15. april 2025 kl. 12.37 UTC · 13h 29m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 15. april 2025 kl. 12.37 UTCinvestigating

      Ingested records are taking longer than usual to process. In some cases, this is affecting alerting.

    2. 15. april 2025 kl. 12.38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15. april 2025 kl. 13.18 UTCidentified

      We have identified the issue and are working on fixes.

    4. 15. april 2025 kl. 14.10 UTCidentified

      Ingest is recovering. Some accounts will require additional backfill of data, which we are working on.

    5. 16. april 2025 kl. 02.06 UTCresolved

      This incident has been resolved.

    Ingest Delays

    Startede 1. april 2025 kl. 16.16 UTC · 47m

    IssuesMindre hændelse
    Berørte komponenter
    Application Monitoring
    1. 1. april 2025 kl. 16.16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 1. april 2025 kl. 17.03 UTCresolved

      This incident has been resolved.

    Ingest Delays

    Startede 13. marts 2025 kl. 15.47 UTC · 1h 35m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 13. marts 2025 kl. 15.47 UTCinvestigating

      Ingested data is suffering delays in processing. Our team is working on a fix.

    2. 13. marts 2025 kl. 15.56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13. marts 2025 kl. 16.13 UTCmonitoring

      Delays are recovering, we are monitoring.

    4. 13. marts 2025 kl. 17.23 UTCresolved

      This incident has been resolved.

    Ingest delays and dashboard degredation

    Startede 19. august 2024 kl. 14.50 UTC · 3h 19m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 19. august 2024 kl. 14.50 UTCinvestigating

      We are currently investigating this issue.

    2. 19. august 2024 kl. 14.50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19. august 2024 kl. 15.31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19. august 2024 kl. 18.09 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 19. august 2024 kl. 18.09 UTCresolved

      This incident has been resolved.

    Data Ingest Issues

    Startede 22. februar 2024 kl. 18.44 UTC · 3h 53m

    OutageStørre hændelse
    Berørte komponenter
    Application Monitoring
    1. 22. februar 2024 kl. 18.44 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22. februar 2024 kl. 19.02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22. februar 2024 kl. 22.37 UTCresolved

      This incident has been resolved.

    Ingest delays

    Startede 16. februar 2024 kl. 00.54 UTC · 16m

    IssuesMindre hændelse
    Berørte komponenter
    Application Monitoring
    1. 16. februar 2024 kl. 00.54 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 16. februar 2024 kl. 01.10 UTCresolved

      This incident has been resolved.

    Ingest delays

    Startede 8. august 2023 kl. 22.48 UTC · 2h 46m

    IssuesMindre hændelse
    Berørte komponenter
    Application Monitoring
    1. 8. august 2023 kl. 22.48 UTCinvestigating

      We are currently investigating this issue.

    2. 9. august 2023 kl. 00.08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9. august 2023 kl. 00.14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9. august 2023 kl. 13.34 UTCresolved

      This incident has been resolved.