Sequoia driftsforstyrrelser

1. 23. juli 2026 kl. 16.37 UTCidentified

   Som vi identificerede og overvågede en af vores leverandør / partner-tjenester, der har problemer med tilgængelighed, ville nogle af vores kunder stå over for problemer med at logge på vores platform. Vi arbejder aktivt på oprydning muligheder og nøje at følge op på de afhængige leverandør / partner tjenester for at få vores platform til fuldt fungerende stat. Vi vil holde en aktiv meddelelse om dette spørgsmål.

2. 23. juli 2026 kl. 17.43 UTCmonitoring

   Som depdendent sælger / partner tjenester komme sig, ser vi reduktion i login fejl. Men stadig nogle sporadiske spørgsmål er observeret. Vi vil fortsætte rapportering fremskridt på staten indtil vi opnår fuld genopretning

3. 23. juli 2026 kl. 18.59 UTCresolved

   Efter at have valideret stabiliteten af de sælger- / partnertjenester, som vores tjenester er afhængige af, kunne vi korrelere reduktionen af login-fejl i vores platform. Den nedadgående tendens i tilbagevendende fejl bekræftes efter detaljeret observation. Dette fastslog, at vores tjenester er tilbage til normal

Automatisk oversat fra den officielle hændelsesopdatering.

1. 16. juli 2026 kl. 08.53 UTCinvestigating

   På grund af en af vores partner leverandører går gennem uforudsete udfald i deres produkt, vores Sequoia OS plaform støder login spørgsmål i øjeblikket. Vores tech team er klar over hændelsen og aktivt arbejder på at bringe vores platform online. Vi vil holde en aktiv opdatering på prognoserne

2. 16. juli 2026 kl. 08.55 UTCidentified

   Den grundlæggende årsag til problemet er blevet identificeret, og vi er aktivt engageret med vores partner for at få os tilbage online snart

3. 16. juli 2026 kl. 09.27 UTCresolved

   Denne hændelse er blevet løst gennem vores interne løsning. Alt er normalt igen. Vi følger op med vores ven-partner for at komme til normal tilstand snart. Men alle vores tjenester er tilbage til normal

Automatisk oversat fra den officielle hændelsesopdatering.

1. 20. november 2025 kl. 22.20 UTCinvestigating

   Sequoia Technical Team is aware of the service disruption and is actively investigating the incident. We will keep the users updated as we resolve the incident.

2. 20. november 2025 kl. 22.56 UTCinvestigating

   We are continuing to investigate this issue.

3. 20. november 2025 kl. 22.58 UTCresolved

   Issues with service disruption have been resolved and all services are now operational.

1. 29. oktober 2025 kl. 16.18 UTCinvestigating

   We have observed a login access issue in our platform and our users are bound to get impacted. Investigation is ongoing. We are working towards restoring the access as soon as possible.

2. 29. oktober 2025 kl. 16.32 UTCidentified

   We are aware that Microsoft Azure is experiencing a global outage which is causing users not to be able to login to Sequoia OS. We are monitoring the situation closely and will keep you posted on updates. To monitor Sequoia OS updates, you can subscribe to this page In addition, you can monitor Azure's status updates here: https://azure.status.microsoft/en-us/status

3. 29. oktober 2025 kl. 22.27 UTCresolved

   As the Microsoft Azure services recovered, subsequently our Sequoia OS platform login access has been restored. We will keep regular monitoring of the platform for any immediate follow-ups that may be required.

1. 30. juli 2024 kl. 12.37 UTCinvestigating

   We are currently investigating the issue. preliminary analysis point to one of our vendor IDP. We will update the progress promptly

2. 30. juli 2024 kl. 13.34 UTCidentified

   We found the root cause of the issue which is due to the global outage of our identity provider service ( IDP ). We are exploring workarounds and at the same time closely monitoring the situation on the IDP side outage.

3. 30. juli 2024 kl. 13.46 UTCmonitoring

   We applied a workaround to solve the issue for majority of our clients. Meanwhile the global outage with our IDP persists. We will keep updating the status as we get further progress

4. 30. juli 2024 kl. 16.06 UTCresolved

   The issue is resolved and all systems back to normal after extended period of validation. Apologies to our clients for the inconvenience caused

1. 6. juni 2024 kl. 11.28 UTCinvestigating

   Due to technical issues in our platform improvement activity, currently our HRX and PX portals are down. We are actively and urgently investigating the cause and working on a fix. We will keep prompt update on the progress.

2. 6. juni 2024 kl. 11.41 UTCresolved

   The issue is found the issue and the fix is applied. The Websites are back to normal state.

1. 19. september 2023 kl. 04.07 UTCresolved

   Due to AWS Operation issues, namely "Network services" breakdown since 11.45 PST Sep 19 2023, we were facing outage in our Payroll and Payroll Calendar features for our PX and HRX portals The root cause communicated from AWS is that their network service performance encountered high latencies due to high load issues in underlining systems. There were some partial impact to other services randomly if any new connections set up , as per the nature of the incident from AWS. Around 15:43 PST, AWS notified that there is a workaround being applied step-wise and sooner it would cover more broader systems that impacted our services. Around 19:15 PST, the fix from AWS restored the underlying services which resolved the related issues. All our systems tested fine and services restored.

1. 14. juni 2023 kl. 22.22 UTCinvestigating

   TPI Insights is currently unavailable.

2. 14. juni 2023 kl. 23.50 UTCidentified

   The issue has been identified.

3. 14. juni 2023 kl. 23.51 UTCidentified

   We are continuing to work on a fix for this issue.

4. 15. juni 2023 kl. 13.22 UTCresolved

   Access to TPI Isights has been restored and related services are now operational.

1. 6. april 2023 kl. 16.55 UTCinvestigating

   Sequoia Technical Team is aware of the service disruption and is actively investigating the incident. We will keep the users updated as we resolve the incident. Components affected: S-Comp, TRS, Org Chart

2. 6. april 2023 kl. 16.56 UTCinvestigating

   We are continuing to investigate this issue.

3. 6. april 2023 kl. 17.43 UTCmonitoring

   A fix has been implemented and all the components are functioning normally

4. 6. april 2023 kl. 17.49 UTCresolved

   This incident has been resolved.

1. 16. december 2022 kl. 04.34 UTCresolved

   Issues with service disruption have been resolved and all services are now operational.

1. 16. december 2022 kl. 01.13 UTCresolved

   Sequoia Technical team has successfully completed the scheduled maintenance. All services are now operating normally.

1. 16. december 2022 kl. 04.45 UTCresolved

   Issues with service disruption have been resolved and all services are now operational.

1. 16. december 2022 kl. 04.37 UTCresolved

   Issues with service disruption have been resolved and all services are now operational.

1. 16. december 2022 kl. 01.06 UTCresolved

   Sequoia Technical team has successfully completed the scheduled maintenance. All services are now operating normally.

1. 16. december 2022 kl. 04.48 UTCresolved

   Issues with PX dashboard loading have been resolved and all services are now operational.