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    Sezzle driftsforstyrrelser

    51 Sezzle incidents · september 2019 — official updates, affected components, duration and resolution details.

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    Forhøjede API fejl

    Startede 19. oktober 2026 kl. 00.13 UTC · 33m

    OutageStørre hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle Core API
    1. 19. oktober 2026 kl. 00.13 UTCinvestigating

      Vi oplever forhøjede fejlrater på vores Gateway og centrale API 'er.

    2. 19. oktober 2026 kl. 00.19 UTCinvestigating

      Vi fortsætter med at undersøge dette spørgsmål.

    3. 19. oktober 2026 kl. 00.19 UTCidentified

      Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

    4. 19. oktober 2026 kl. 00.19 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    5. 19. oktober 2026 kl. 00.45 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Service degradation

    Startede 5. juli 2026 kl. 17.52 UTC · 1h 40m

    OutageKritisk hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 5. juli 2026 kl. 17.52 UTCinvestigating

      We are currently investigating this issue.

    2. 5. juli 2026 kl. 18.03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5. juli 2026 kl. 18.31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5. juli 2026 kl. 18.53 UTCmonitoring

      We have made updates and have seen operational improvements for Sezzle Gateway and Sezzle Dashboards. Minor degraded performance remains on Sezzle Core API

    5. 5. juli 2026 kl. 19.32 UTCresolved

      This incident has been resolved.

    Service degradation

    Startede 3. maj 2026 kl. 19.00 UTC · 0m

    IssuesMindre hændelse
    1. 3. maj 2026 kl. 19.50 UTCresolved

      A service degradation between 2:05 PM CT and 2:35 PM CT caused elevated error rates with checkouts. The issue has been identified and resolved.

    Delayed SMS Delivery for AT&T Subscribers

    Startede 18. april 2026 kl. 03.34 UTC · 2h 10m

    IssuesMindre hændelse
    Berørte komponenter
    Sezzle WebsiteSezzle Dashboards
    1. 18. april 2026 kl. 03.34 UTCmonitoring

      We have learned of an incident between Twilio and AT&T that is impacting SMS deliverability for One Time Passwords: https://status.twilio.com/

    2. 18. april 2026 kl. 05.44 UTCresolved

      We are seeing One Time Passwords from AT&T delivery successfully now. This incident has been resolved.

    Service Outage

    Startede 9. februar 2026 kl. 19.03 UTC · 49m

    OutageStørre hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle Core API
    1. 9. februar 2026 kl. 19.12 UTCinvestigating

      We are currently investigating this issue.

    2. 9. februar 2026 kl. 19.30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9. februar 2026 kl. 19.36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9. februar 2026 kl. 19.36 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 9. februar 2026 kl. 19.52 UTCresolved

      This incident has been resolved.

    Service Outage

    Startede 29. januar 2026 kl. 22.55 UTC · 37m

    Pending
    Berørte komponenter
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 29. januar 2026 kl. 23.14 UTCinvestigating

      We are currently investigating this issue.

    2. 29. januar 2026 kl. 23.15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29. januar 2026 kl. 23.15 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 29. januar 2026 kl. 23.15 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 29. januar 2026 kl. 23.17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 29. januar 2026 kl. 23.21 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 29. januar 2026 kl. 23.32 UTCresolved

      This incident has been resolved.

    Checkout Service Interruption

    Startede 2. januar 2026 kl. 17.27 UTC · 5m

    OutageStørre hændelse
    Berørte komponenter
    Sezzle Gateway API
    1. 2. januar 2026 kl. 17.27 UTCinvestigating

      We have identified the issue and a rollback is underway

    2. 2. januar 2026 kl. 17.28 UTCidentified

      The issue has been identified and a solution is being merged

    3. 2. januar 2026 kl. 17.28 UTCinvestigating

      We are currently investigating this issue.

    4. 2. januar 2026 kl. 17.31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2. januar 2026 kl. 17.32 UTCresolved

      This incident has been resolved.

    Service Outage

    Startede 23. juli 2025 kl. 16.55 UTC · 15m

    OutageStørre hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 23. juli 2025 kl. 16.55 UTCinvestigating

      Our team has identified an issue that is causing some of our services to be unavailable.

    2. 23. juli 2025 kl. 16.59 UTCidentified

      A faulty query was recently merged and has been reverted.

    3. 23. juli 2025 kl. 17.05 UTCmonitoring

      We have merged a fix for the issue, and we're seeing successful requests

    4. 23. juli 2025 kl. 17.11 UTCresolved

      All services are fully operational again

    System outage

    Startede 18. februar 2025 kl. 08.22 UTC · 3h 54m

    OutageKritisk hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle Core API
    1. 18. februar 2025 kl. 08.22 UTCinvestigating

      We are currently investigating this issue.

    2. 18. februar 2025 kl. 08.34 UTCinvestigating

      Mitigation efforts put in place and partial recovery

    3. 18. februar 2025 kl. 09.55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 18. februar 2025 kl. 10.35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 18. februar 2025 kl. 12.11 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 18. februar 2025 kl. 12.16 UTCresolved

      This incident has been resolved.

    System Outage

    Startede 28. oktober 2024 kl. 17.35 UTC · 1h 5m

    OutageKritisk hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 28. oktober 2024 kl. 17.35 UTCinvestigating

      We are experiencing a system outage. We are actively identifying the issue and trying to deploy a fix.

    2. 28. oktober 2024 kl. 17.45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28. oktober 2024 kl. 18.40 UTCresolved

      We have identified and resolve the issue. Overall impact was between 12:03 and 12:38 CT.

    Sezzle Checkout and App are experiencing outages

    Startede 17. oktober 2024 kl. 14.52 UTC · 55m

    IssuesMindre hændelse
    Berørte komponenter
    Sezzle Core API
    1. 17. oktober 2024 kl. 14.52 UTCinvestigating

      We are currently investigating this issue.

    2. 17. oktober 2024 kl. 14.58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17. oktober 2024 kl. 14.59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17. oktober 2024 kl. 15.47 UTCresolved

      This incident has been resolved.

    Sezzle Checkout and App are experiencing outages

    Startede 12. september 2024 kl. 21.53 UTC · 22m

    OutageStørre hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 12. september 2024 kl. 21.53 UTCinvestigating

      We are currently investigating this issue.

    2. 12. september 2024 kl. 22.04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12. september 2024 kl. 22.15 UTCresolved

      This incident has been resolved.

    System outage

    Startede 29. august 2024 kl. 09.37 UTC · 54m

    OutageKritisk hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 29. august 2024 kl. 09.37 UTCinvestigating

      We are currently investigating an issue.

    2. 29. august 2024 kl. 09.56 UTCinvestigating

      We have identified the issue as due to an incident impacting our hosting provider, AWS. They report signs of recovery, and will provide updates within 30 minutes.

    3. 29. august 2024 kl. 10.30 UTCinvestigating

      The issue has been resolved.

    4. 29. august 2024 kl. 10.31 UTCresolved

      This incident has been resolved.

    Sezzle App is experiencing login issues

    Startede 28. august 2024 kl. 22.00 UTC · 39m

    OutageStørre hændelse
    Berørte komponenter
    Sezzle Dashboards
    1. 28. august 2024 kl. 22.00 UTCinvestigating

      We are currently investigating this issue.

    2. 28. august 2024 kl. 22.06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28. august 2024 kl. 22.06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28. august 2024 kl. 22.39 UTCresolved

      This incident has been resolved.

    internal server issues on core APIs

    Startede 31. juli 2024 kl. 21.46 UTC · 49m

    OutageStørre hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 31. juli 2024 kl. 21.46 UTCinvestigating

      We are currently investigating this issue.

    2. 31. juli 2024 kl. 21.46 UTCidentified

      We have identified the issue and applying the fix now.

    3. 31. juli 2024 kl. 21.50 UTCmonitoring

      A fix has been applied and we are monitoring the results

    4. 31. juli 2024 kl. 22.34 UTCresolved

      This incident has been resolved.

    Timeouts on a subset of Sezzle virtual card authorizations

    Startede 30. juli 2024 kl. 16.19 UTC · 35m

    IssuesMindre hændelse
    Berørte komponenter
    Sezzle Core API
    1. 30. juli 2024 kl. 16.19 UTCinvestigating

      We are currently investigating this issue.

    2. 30. juli 2024 kl. 16.22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30. juli 2024 kl. 16.23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30. juli 2024 kl. 16.54 UTCresolved

      This incident has been resolved. A small subset of Virtual Card authorizations experienced timeouts during the incident period.

    Elevated errors with gift card purchases

    Startede 19. juli 2024 kl. 13.38 UTC · 5h 12m

    Pending
    1. 19. juli 2024 kl. 13.38 UTCidentified

      The issue has been identified as related to the global Microsoft cloud outage, we are monitoring the situation.

    2. 19. juli 2024 kl. 18.49 UTCidentified

      The issue has been resolved, and we're continuing to monitor

    3. 19. juli 2024 kl. 18.50 UTCresolved

      This incident has been resolved.

    3rd Party Font Provider Incident

    Startede 25. april 2024 kl. 20.23 UTC · 1h 50m

    Pending
    Berørte komponenter
    Sezzle WebsiteSezzle Dashboards
    1. 25. april 2024 kl. 20.23 UTCinvestigating

      An incident is occurring with a 3rd party provider. We will have minor UI inconsistencies until they have resolved their incident.

    2. 25. april 2024 kl. 21.42 UTCmonitoring

      Third party provider indicated the issue is resolved. Will be monitoring for the next 30 minutes

    3. 25. april 2024 kl. 22.13 UTCresolved

      This incident has been resolved.

    System performance issue

    Startede 15. februar 2024 kl. 15.38 UTC · 1h 22m

    OutageKritisk hændelse
    Berørte komponenter
    Sezzle Core API
    1. 15. februar 2024 kl. 15.38 UTCinvestigating

      We are currently investigating this issue.

    2. 15. februar 2024 kl. 15.55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15. februar 2024 kl. 16.03 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 15. februar 2024 kl. 16.11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 15. februar 2024 kl. 17.01 UTCresolved

      This incident has been resolved.

    Service interruption

    Startede 31. januar 2024 kl. 16.51 UTC · 50m

    OutageStørre hændelse
    Berørte komponenter
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 31. januar 2024 kl. 17.05 UTCinvestigating

      We are currently investigating this issue.

    2. 31. januar 2024 kl. 17.05 UTCidentified

      Identified the issue and have made updates to fix the underlying issue.

    3. 31. januar 2024 kl. 17.07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31. januar 2024 kl. 17.41 UTCresolved

      This incident has been resolved.