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    Sf Fire Credit Union driftsforstyrrelser

    51 Sf Fire Credit Union incidents · april 2023 — official updates, affected components, duration and resolution details.

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    Online Banking Outage

    Startede 18. juli 2026 kl. 00.31 UTC · 1h 20m

    OutageStørre hændelse
    Berørte komponenter
    Card Management (Card Activation, Travel Notifications, PIN changes)Bill PayMoney MovementOnline & Mobile Banking
    1. 18. juli 2026 kl. 00.31 UTCinvestigating

      Online og Mobile Banking tjenester er i øjeblikket ikke tilgængelige. Vi arbejder aktivt på at løse problemet og vil dele opdateringer så hurtigt som muligt. Vi undskylder for ulejligheden.

    2. 18. juli 2026 kl. 00.42 UTCidentified

      Online og Mobile Banking er nu tilgængelige. Men Zelle ®, Bill Pay og Card Management er stadig ikke tilgængelige. Vores team arbejder aktivt på at løse problemet så hurtigt som muligt. Vi undskylder for ulejligheden og vil give opdateringer som mere information bliver tilgængelig.

    3. 18. juli 2026 kl. 01.51 UTCresolved

      De spørgsmål, der påvirker Online og Mobile Banking tjenester er blevet løst. Services, herunder Zelle ®, Bill Pay og Card Management, er nu tilgængelige. Vi undskylder oprigtigt for ulejligheden og værdsætter din tålmodighed, mens vi arbejdede for at løse problemet. Tak for din forståelse.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Main Branch Temporarily Closed

    Startede 29. juni 2026 kl. 22.47 UTC · 2h 27m

    OutageKritisk hændelse
    Berørte komponenter
    California Branch LobbyCalifornia CoinStarCalifornia ATM
    1. 29. juni 2026 kl. 22.47 UTCidentified

      Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.

    2. 30. juni 2026 kl. 01.14 UTCresolved

      The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience.

    Online Banking Outage

    Startede 6. maj 2026 kl. 00.18 UTC · 1h 12m

    OutageStørre hændelse
    Berørte komponenter
    Money MovementOnline & Mobile Banking
    1. 6. maj 2026 kl. 00.18 UTCinvestigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 6. maj 2026 kl. 01.30 UTCresolved

      We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us. Thank you for your patience and understanding.

    Online Banking Outage

    Startede 5. maj 2026 kl. 14.29 UTC · 3h 32m

    OutageKritisk hændelse
    Berørte komponenter
    Money MovementOnline & Mobile Banking
    1. 5. maj 2026 kl. 14.29 UTCinvestigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 5. maj 2026 kl. 17.13 UTCidentified

      We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

    3. 5. maj 2026 kl. 18.01 UTCresolved

      We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience.

    Online Banking Outage

    Startede 23. januar 2026 kl. 16.04 UTC · 10m

    OutageKritisk hændelse
    Berørte komponenter
    Money MovementOnline & Mobile Banking
    1. 23. januar 2026 kl. 16.04 UTCinvestigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 23. januar 2026 kl. 16.14 UTCresolved

      This incident has been resolved. We appreciate your patience.

    Mobile Deposit & Zelle Outage

    Startede 22. oktober 2025 kl. 21.08 UTC · 3h 23m

    OutageStørre hændelse
    Berørte komponenter
    Mobile Deposit
    1. 22. oktober 2025 kl. 21.08 UTCinvestigating

      We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.

    2. 23. oktober 2025 kl. 00.31 UTCresolved

      The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience.

    AWS Service Disruption

    Startede 20. oktober 2025 kl. 17.48 UTC · 5h 51m

    OutageStørre hændelse
    Berørte komponenter
    Money MovementOnline & Mobile Banking
    1. 20. oktober 2025 kl. 17.48 UTCidentified

      We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.

    2. 20. oktober 2025 kl. 23.39 UTCresolved

      This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience.

    Online Banking Outage

    Startede 8. oktober 2025 kl. 19.27 UTC · 3h 19m

    Pending
    Berørte komponenter
    Money MovementOnline & Mobile Banking
    1. 8. oktober 2025 kl. 19.27 UTCinvestigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 8. oktober 2025 kl. 20.26 UTCinvestigating

      We are continuing to investigate this issue. Thank you for your patience.

    3. 8. oktober 2025 kl. 21.23 UTCmonitoring

      A fix has been implemented for this issue, and we are continuing to monitor to ensure it is fully resolved. Thank you for your patience.

    4. 8. oktober 2025 kl. 22.46 UTCresolved

      This incident has been resolved. Thank you for your patience.

    Online Banking Outage

    Startede 8. oktober 2025 kl. 17.13 UTC · 30m

    Pending
    Berørte komponenter
    Money MovementOnline & Mobile Banking
    1. 8. oktober 2025 kl. 17.13 UTCinvestigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 8. oktober 2025 kl. 17.43 UTCresolved

      This incident has been resolved.

    Online & Mobile Banking Outage

    Startede 12. september 2025 kl. 02.14 UTC · 22m

    OutageKritisk hændelse
    Berørte komponenter
    Money MovementOnline & Mobile Banking
    1. 12. september 2025 kl. 02.14 UTCinvestigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 12. september 2025 kl. 02.18 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12. september 2025 kl. 02.36 UTCresolved

      This issue has been resolved. Thank you for your patience.

    Statements & Check Image Outage

    Startede 10. september 2025 kl. 19.47 UTC · 1h 55m

    Pending
    Berørte komponenter
    Documents & Check Images
    1. 10. september 2025 kl. 19.47 UTCinvestigating

      Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

    2. 10. september 2025 kl. 21.41 UTCresolved

      This incident has been resolved.

    Online & Mobile Banking 2FA, One-Time Passwords issue

    Startede 28. august 2025 kl. 17.48 UTC · 3h 36m

    OutageStørre hændelse
    Berørte komponenter
    Online & Mobile Banking
    1. 28. august 2025 kl. 17.48 UTCinvestigating

      We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.

    2. 28. august 2025 kl. 21.17 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28. august 2025 kl. 21.25 UTCresolved

      This incident has been resolved.

    Stonestown Branch temporarily closed

    Startede 13. juni 2025 kl. 22.42 UTC · 6d 20h

    OutageStørre hændelse
    Berørte komponenter
    Stonestown Branch Lobby
    1. 13. juni 2025 kl. 22.42 UTCinvestigating

      Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.

    2. 13. juni 2025 kl. 22.46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13. juni 2025 kl. 22.46 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13. juni 2025 kl. 23.05 UTCmonitoring

      The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause.

    5. 16. juni 2025 kl. 15.35 UTCmonitoring

      The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day.

    6. 16. juni 2025 kl. 23.51 UTCmonitoring

      The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information.

    7. 20. juni 2025 kl. 18.52 UTCresolved

      We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure.

    Mobile Deposit Service Alert

    Startede 12. juni 2025 kl. 19.42 UTC · 39m

    OutageKritisk hændelse
    Berørte komponenter
    Mobile Deposit
    1. 12. juni 2025 kl. 19.42 UTCinvestigating

      We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.

    2. 12. juni 2025 kl. 20.21 UTCresolved

      The Mobile Deposit issue has been resolved. We appreciate your patience.

    New Account Opening Outgage

    Startede 10. marts 2025 kl. 20.51 UTC · 3h 44m

    OutageKritisk hændelse
    Berørte komponenter
    Online Account Opening
    1. 10. marts 2025 kl. 20.51 UTCinvestigating

      We are currently experiencing issues with opening new accounts in online and mobile banking. We apologize for the inconvenience and appreciate your patience.

    2. 11. marts 2025 kl. 00.35 UTCresolved

      This incident has been resolved.

    Card Management Widget Outgage Detected

    Startede 10. marts 2025 kl. 20.39 UTC · 3h 56m

    Pending
    Berørte komponenter
    Card Management (Card Activation, Travel Notifications, PIN changes)
    1. 10. marts 2025 kl. 20.39 UTCinvestigating

      The Card Management services in online and mobile banking are temporarily unavailable. We apologize for the inconvenience and appreciate your patience.

    2. 10. marts 2025 kl. 20.52 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11. marts 2025 kl. 00.35 UTCresolved

      This incident has been resolved.

    Online Banking Outage

    Startede 21. februar 2025 kl. 18.27 UTC · 1h 18m

    Pending
    Berørte komponenter
    Money MovementOnline & Mobile Banking
    1. 21. februar 2025 kl. 18.27 UTCinvestigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 21. februar 2025 kl. 19.46 UTCresolved

      This incident has been resolved.

    Card Management Widget Unavailable

    Startede 22. november 2024 kl. 18.27 UTC · 6h 21m

    OutageKritisk hændelse
    Berørte komponenter
    Card Management (Card Activation, Travel Notifications, PIN changes)
    1. 22. november 2024 kl. 18.27 UTCinvestigating

      The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.

    2. 23. november 2024 kl. 00.47 UTCinvestigating

      We are continuing to investigate this issue.

    3. 23. november 2024 kl. 00.48 UTCresolved

      This incident has been resolved.

    Online & Mobile Banking Unavailable

    Startede 13. september 2024 kl. 02.58 UTC · 2h 28m

    Pending
    Berørte komponenter
    Online & Mobile Banking
    1. 13. september 2024 kl. 02.58 UTCinvestigating

      Online & Mobile Banking is temporarily unavailable. We apologize for any inconvenience this may cause.

    2. 13. september 2024 kl. 05.26 UTCresolved

      Online & Mobile Banking is now available. We apologize for any inconvenience and thank you for your patience.

    Card Management Issue

    Startede 30. maj 2024 kl. 18.26 UTC · 4h 47m

    Pending
    Berørte komponenter
    Card Management (Card Activation, Travel Notifications, PIN changes)
    1. 30. maj 2024 kl. 18.26 UTCinvestigating

      We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

    2. 30. maj 2024 kl. 23.14 UTCresolved

      This incident has been resolved.