Shipcloud driftsforstyrrelser

1. 21. oktober 2026 kl. 15.06 UTCmonitoring

   * * Sikkerhedsmeddelelse - Global PHP Security Treat * * Vi er opmærksomme på en ny global sikkerhedstrussel, der påvirker PHP- baserede applikationer, og vi overvåger nøje situationen. Vores kerneprogrammer, * * shipcloud.com * * og * * shipcloud.com * *, forbliver fuldt operationelle og er ikke påvirket af denne trussel. Vi overvåger situationen aktivt og vil om nødvendigt opdatere den. Tak for din forståelse.

2. 28. oktober 2026 kl. 10.38 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 20. oktober 2026 kl. 06.51 UTCresolved

   For fortsat at give dig en sikker og pålidelig service, DPD vil udføre planlagt vedligeholdelse af systemet onsdag den 21. oktober 2026, fra kl. 15 til kl. 16 (CEST). I løbet af denne tid, DPD DE Web Service API system vil forblive tilgængelig, men der kan være korte service afbrydelser. Vær venlig at tage dette i betragtning, når du planlægger dit arbejde. Denne vedligeholdelse har til formål at forbedre DPD 's sikkerhedsforanstaltninger og beskytte dine data. DPD gør alt for at holde afbrydelsen så kort som muligt, og vi takker for din forståelse.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 2. juni 2026 kl. 11.37 UTCidentified

   We are currently observing limited availability of DHL Returns functionality and are actively investigating.

2. 2. juni 2026 kl. 12.26 UTCresolved

   This incident has been resolved.

1. 13. maj 2026 kl. 07.19 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 13. maj 2026 kl. 08.02 UTCresolved

   This incident has been resolved.

1. 12. maj 2026 kl. 07.50 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation. --------- >Sehr geehrte Kundin, sehr geehrter Kunde, >wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. >Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. >Freundliche Grüße >Ihr DPD Team >Dear customer, >Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment. >We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored. >We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. >If you have any questions please contact us. >With best regards >Your DPD Team

2. 12. maj 2026 kl. 09.08 UTCresolved

   This incident has been resolved.

1. 7. maj 2026 kl. 06.34 UTCinvestigating

   We are currently investigating this issue.

2. 7. maj 2026 kl. 06.55 UTCresolved

   This incident has been resolved.

1. 28. april 2026 kl. 06.22 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 28. april 2026 kl. 06.33 UTCresolved

   This incident has been resolved.

1. 27. april 2026 kl. 07.41 UTCinvestigating

   We are currently investigating this issue.

2. 27. april 2026 kl. 07.45 UTCresolved

   This incident has been resolved.

1. 10. april 2026 kl. 08.18 UTCidentified

   The DHL CIG (Customer Integration Gateway) is responding with errors, DHL is already investigating and trying to resolve the issue. https://post-paket-deutschland.status.api.dhl.com/incidents/230797?lang=de

2. 10. april 2026 kl. 08.43 UTCresolved

   This incident has been resolved.

1. 22. december 2025 kl. 07.59 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 22. december 2025 kl. 08.56 UTCresolved

   This incident has been resolved.

1. 13. november 2025 kl. 15.47 UTCidentified

   Due to problems with our cloud provider some carriers and services are currently unavailable. This also affects the usage of all shipcloud owned contracts. We are working hard on mitigating the problems and fixing the issue.

2. 13. november 2025 kl. 17.05 UTCresolved

   This incident has been resolved.

1. 10. juli 2025 kl. 08.24 UTCinvestigating

   The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD. We have identified the cause of the problem and are working on a fix.

2. 10. juli 2025 kl. 09.24 UTCresolved

   This incident has been resolved.

1. 9. juli 2025 kl. 10.02 UTCinvestigating

   We are investigating reports of degraded performance.

2. 9. juli 2025 kl. 10.20 UTCinvestigating

   We are continuing to investigate the issue. Shipments with the carrier UPS are currently running into errors

3. 9. juli 2025 kl. 10.35 UTCresolved

   This incident has been resolved.

1. 1. juli 2025 kl. 11.21 UTCinvestigating

   We are investigating reports of degraded performance.

2. 1. juli 2025 kl. 11.31 UTCinvestigating

   We are continuing to investigate this issue.

3. 1. juli 2025 kl. 11.48 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 1. juli 2025 kl. 12.26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 1. juli 2025 kl. 13.51 UTCresolved

   This incident has been resolved.

1. 23. juni 2025 kl. 07.22 UTCmonitoring

   The GLS services are currently slow and/or running into timeouts.

2. 23. juni 2025 kl. 09.12 UTCresolved

   This incident has been resolved.

1. 30. april 2025 kl. 14.15 UTCidentified

   The DHL Returns API is currently not available.

2. 30. april 2025 kl. 14.47 UTCresolved

   This incident has been resolved.

1. 9. april 2025 kl. 06.46 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 9. april 2025 kl. 08.38 UTCresolved

   This incident has been resolved.

1. 21. februar 2025 kl. 07.54 UTCmonitoring

   There are currently problems with the UPS authentication service. This leads to errors when creating shipments. We will keep you updated.

2. 21. februar 2025 kl. 10.28 UTCresolved

   This incident has been resolved.

1. 22. januar 2025 kl. 07.27 UTCmonitoring

   We received the following information from DPD: >Sehr geehrte Partnerinnen, sehr geehrter Partner, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team _ _ _ _ _ _ _ Dear partner, Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than usual at the moment. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 23. januar 2025 kl. 08.38 UTCresolved

   This incident has been resolved.

1. 25. november 2024 kl. 08.16 UTCmonitoring

   We received the following information from DPD > Sehr geehrte Kundin, sehr geehrter Kunde, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team -------- Dear customer, Because of a malfunction our Web Services are temporarily only available to a limited extent. There may be delays in response times. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 26. november 2024 kl. 07.59 UTCresolved

   This incident has been resolved.