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Signeasy driftsforstyrrelser

50 Signeasy incidents · august 2020 — official updates, affected components, duration and resolution details.

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Issues sending signature requests

Startede 8. juli 2026 kl. 02.15 UTC 6h 10m

IssuesMindre hændelse

Berørte komponenter

API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application

8. juli 2026 kl. 02.15 UTCinvestigating
We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.
8. juli 2026 kl. 08.25 UTCresolved
This incident has been resolved.

Intermittent service disruption

Startede 31. december 2025 kl. 04.30 UTC 0m

Pending

2. januar 2026 kl. 16.23 UTCresolved
We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

Degraded performance - Investigation ongoing

Startede 30. juni 2025 kl. 10.14 UTC 11m

IssuesMindre hændelse

Berørte komponenter

Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot

30. juni 2025 kl. 10.14 UTCinvestigating
We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.
30. juni 2025 kl. 10.25 UTCresolved
This incident has been resolved.

Document Listing & Upload Issue

Startede 14. marts 2025 kl. 14.17 UTC 32m

OutageStørre hændelse

Berørte komponenter

API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads

14. marts 2025 kl. 14.17 UTCinvestigating
We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.
14. marts 2025 kl. 14.49 UTCresolved
This incident has been resolved.

Request Signature and Document Signing Issue

Startede 3. oktober 2024 kl. 18.07 UTC 14m

IssuesMindre hændelse

Berørte komponenter

Web ApplicationAPI - v3Android ApplicationiOS Application

3. oktober 2024 kl. 18.07 UTCinvestigating
We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.
3. oktober 2024 kl. 18.21 UTCresolved
This incident has been resolved.

Email Delivery Delay

Startede 3. oktober 2024 kl. 13.08 UTC 4h 55m

IssuesMindre hændelse

Berørte komponenter

Email Delivery

3. oktober 2024 kl. 13.08 UTCinvestigating
We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.
3. oktober 2024 kl. 18.03 UTCresolved
This incident has been resolved.

Slowness in listing of documents and "All documents" section not loading on the web application

Startede 7. juni 2024 kl. 17.05 UTC 1h 23m

IssuesMindre hændelse

Berørte komponenter

Web Application

7. juni 2024 kl. 17.05 UTCinvestigating
We are currently investigating this issue.
7. juni 2024 kl. 17.05 UTCinvestigating
We are continuing to investigate this issue.
7. juni 2024 kl. 18.28 UTCresolved
This incident has been resolved.

We're currently experiencing delays in email delivery

Startede 12. april 2024 kl. 14.00 UTC 37m

IssuesMindre hændelse

Berørte komponenter

Email Delivery

12. april 2024 kl. 14.00 UTCinvestigating
We are currently investigating this issue.
12. april 2024 kl. 14.37 UTCresolved
This incident has been resolved.

Scheduled Maintenance in progress. (1:30 AM - 2:30 AM UTC)

Startede 17. februar 2024 kl. 01.35 UTC 48m

MaintenanceVedligeholdelse

Berørte komponenter

Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot

17. februar 2024 kl. 01.35 UTCinvestigating
Our scheduled maintenance window for database migration has begun. We are currently migrating our database services. Services are unavailable during this process. The estimated completion time is 2:30 AM UTC. Stay tuned for updates!
17. februar 2024 kl. 02.22 UTCinvestigating
We are continuing to investigate this issue.
17. februar 2024 kl. 02.23 UTCresolved
This incident has been resolved.

We are currently experiencing issues accessing all transactions and settings update on our platform.

Startede 30. november 2023 kl. 06.04 UTC 18m

OutageKritisk hændelse

Berørte komponenter

Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot

30. november 2023 kl. 06.04 UTCinvestigating
We are currently investigating this issue.
30. november 2023 kl. 06.08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
30. november 2023 kl. 06.22 UTCresolved
The incident has been resolved and all services are back in operation.

We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

Startede 20. september 2023 kl. 10.10 UTC 41m

IssuesMindre hændelse

Berørte komponenter

Web ApplicationAndroid ApplicationiOS Application

20. september 2023 kl. 10.10 UTCinvestigating
We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.
20. september 2023 kl. 10.50 UTCresolved
This incident has been resolved.

We're experiencing issue with uploading of documents

Startede 16. august 2023 kl. 15.39 UTC 1h 14m

IssuesMindre hændelse

Berørte komponenter

Web Application

16. august 2023 kl. 15.39 UTCinvestigating
We are currently investigating this issue.
16. august 2023 kl. 16.53 UTCresolved
This incident has been resolved.

We are experiencing issues with document operation

Startede 28. juni 2023 kl. 05.51 UTC 8m

IssuesMindre hændelse

Berørte komponenter

Document conversion

28. juni 2023 kl. 05.51 UTCinvestigating
We are currently investigating this issue.
28. juni 2023 kl. 05.58 UTCinvestigating
We are continuing to investigate this issue.
28. juni 2023 kl. 05.58 UTCresolved
This incident has been resolved.

We are experiencing issues with accessing the documents

Startede 23. juni 2023 kl. 06.01 UTC 6m

OutageStørre hændelse

Berørte komponenter

Web ApplicationAndroid ApplicationiOS Application

23. juni 2023 kl. 06.01 UTCinvestigating
We are currently investigating this issue.
23. juni 2023 kl. 06.06 UTCresolved
This incident has been resolved.

We are experiencing issue with accessing the document listing in webapp

Startede 13. juni 2023 kl. 19.49 UTC 52m

IssuesMindre hændelse

Berørte komponenter

Web Application

13. juni 2023 kl. 19.49 UTCinvestigating
We are currently investigating this issue.
13. juni 2023 kl. 20.42 UTCresolved
This incident has been resolved.

We are experiencing issues with accessing the web application

Startede 17. maj 2023 kl. 02.10 UTC 10m

OutageKritisk hændelse

Berørte komponenter

Web Application

17. maj 2023 kl. 02.10 UTCinvestigating
We are currently investigating this issue.
17. maj 2023 kl. 02.20 UTCresolved
This incident has been resolved.

We are experiencing issue with delivery of the emails

Startede 29. april 2023 kl. 16.29 UTC 1h 29m

OutageKritisk hændelse

Berørte komponenter

Email Delivery

29. april 2023 kl. 16.29 UTCinvestigating
We are currently investigating this issue.
29. april 2023 kl. 17.58 UTCresolved
This incident has been resolved.

We're experiencing issue with importing of documents in mobile application

Startede 2. marts 2023 kl. 14.26 UTC 15m

IssuesMindre hændelse

Berørte komponenter

Android ApplicationiOS Application

2. marts 2023 kl. 14.26 UTCinvestigating
We are currently investigating this issue.
2. marts 2023 kl. 14.41 UTCresolved
This incident has been resolved.

We are experiencing issues with login and import on iOS

Startede 24. februar 2023 kl. 02.11 UTC 39m

IssuesMindre hændelse

Berørte komponenter

iOS Application

24. februar 2023 kl. 02.11 UTCinvestigating
We are currently investigating this issue.
24. februar 2023 kl. 02.50 UTCresolved
This incident has been resolved.

We are experiencing issues with accessing the web application and the website

Startede 23. februar 2023 kl. 10.41 UTC 39m

OutageStørre hændelse

Berørte komponenter

Web ApplicationAndroid ApplicationiOS Application

23. februar 2023 kl. 10.41 UTCinvestigating
Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly
23. februar 2023 kl. 11.20 UTCresolved
This incident has been resolved.

Signeasy driftsforstyrrelser | Uptimus