Simpletexting driftsforstyrrelser

1. 9. september 2026 kl. 14.42 UTCinvestigating

   Vi undersøger i øjeblikket rapporter om kunder, der ikke modtager tekstbeskeder til deres AT & T-enheder som en del af Two- Factor Authentication, når de forsøger at logge ind på SimpleTexting. På dette tidspunkt, kontrol via e-mail fungerer som forventet, og vi tror ikke andre luftfartsselskaber at blive påvirket. Vi vil give opdateringer, så snart mere information er tilgængelig. Vi takker Dem for Deres tålmodighed i denne tid.

2. 9. september 2026 kl. 14.42 UTCinvestigating

   Vi fortsætter med at undersøge dette spørgsmål.

3. 9. september 2026 kl. 16.16 UTCinvestigating

   Vores team fortsætter med at arbejde med transportører partnere til at løse dette problem, og vi vil sende opdateringer, når vi modtager dem. Email godkendelse virker som forventet på dette tidspunkt.

4. 9. september 2026 kl. 18.32 UTCidentified

   Spørgsmålet er blevet identificeret med vores transportpartnere, og vores team arbejder aktivt på en løsning. Hvis du har brug for adgang til din konto, men stadig ikke kan modtage 2FA-beskeder, bedes du kontakte support @ simpletexting.com

5. 9. september 2026 kl. 19.52 UTCmonitoring

   Holdet har skubbet et fix ud, og vi overvåger for stabilitet. Hvis du stadig har problemer modtager 2FA koder, bedes du række ud for at støtte!

6. 9. september 2026 kl. 20.16 UTCresolved

   Vi er glade for at kunne meddele, at 2FA-koder leveres som forventet, og at dette spørgsmål er blevet løst fuldt ud. Hvis du har andre spørgsmål eller problemer, bedes du kontakte vores support team!

Automatisk oversat fra den officielle hændelsesopdatering.

1. 3. august 2026 kl. 14.31 UTCinvestigating

   Vi undersøger et problem med Intercom, som forhindrer os i at modtage kundesupport chats og e-mails. Vi vil fortsætte med at overvåge og opdatere denne side, som vi modtager mere information fra Intercom. I mellemtiden, hvis du har brug for hjælp, bedes du kontakte vores kundesupport team på (866) 259- 1887.

2. 3. august 2026 kl. 16.30 UTCmonitoring

   Intercom har meddelt os, at de har gennemført et fix og overvåger resultaterne. Kunder har rapporteret, at de nu er i stand til at indlede live chats med SimpleTexting teams. Vi fortsætter overvågningen og afslutter denne hændelse, når vi er sikre på at live chats virker som forventet. Vi undskylder ulejligheden og takker dig for din tålmodighed.

3. 3. august 2026 kl. 17.29 UTCresolved

   Intercom har bekræftet, at alle tjenester er genoprettet til normale. Live chats og e-mails fungerer nu som forventet. Tøv ikke med at ringe til vores kundesupport team på (866) 259- 1887, hvis du ser yderligere problemer. Tak for din tålmodighed og forståelse i eftermiddag!

Automatisk oversat fra den officielle hændelsesopdatering.

1. 24. juni 2026 kl. 14.20 UTCinvestigating

   Brugere har rapporteret problemer med at oprette nye SimpleTexting-konti og få adgang til deres tidligere oprettede gratis-forsøg. Vi undersøger i øjeblikket årsagen til og omfanget af dette spørgsmål. Vi håber, at systemet bliver fuldt funktionsdygtigt så hurtigt som muligt.

2. 24. juni 2026 kl. 15.23 UTCidentified

   Det spørgsmål, der påvirker oprettelse af konti og spørgsmål til eksisterende free-trial konti, er blevet identificeret. Et fix er i øjeblikket ved at blive implementeret af vores ingeniørhold.

3. 24. juni 2026 kl. 16.52 UTCmonitoring

   Spørgsmål, der forhindrer registrering af nye SimpleTexting free-trial konti er blevet løst. Vi investerer stadig et problem, der påvirker indgående og udgående meddelelser på eksisterende fritidskonti. Vi vil opdatere, efterhånden som der gøres fremskridt med at løse dette problem. Tak for din tålmodighed!

4. 25. juni 2026 kl. 19.25 UTCresolved

   Vi er glade for at rapportere, at vores ingeniørhold har løst alle problemer, der påvirker fritidskonti. Nogle brugere, der er registreret i går (6 / 24 / 26), kan have brug for hjælp fra vores support team til at oprette en ny prøvekonto til at fortsætte med at prøve SimpleTexting. Hvis din konto er påvirket, vil du modtage en e-mail i eftermiddag. Vi undskylder ulejligheden.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 18. maj 2026 kl. 14.08 UTCinvestigating

   We're aware of persistent errors with opening links created with SimpleTexting's link shortener. Our engineering team is investigating the issue now, and plain-URLs will still be able to be opened at this time. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 18. maj 2026 kl. 14.11 UTCinvestigating

   Our developers have confirmed that links affected by this outage should be resolvable once the issue has been resolved. We appreciate your patience as we continue working towards a full resolution.

3. 18. maj 2026 kl. 14.51 UTCmonitoring

   A fix has been implemented and links are now resolving properly, we are continuing to monitor the situation to confirm stability. Any link sent using our link shortener during this outage should now work as expected.

4. 18. maj 2026 kl. 15.18 UTCresolved

   This incident has been resolved, and we have seen a full recovery from this issue. Please reach out to our support team if you continue to have any issues with links sent from your account.

1. 25. april 2026 kl. 14.14 UTCinvestigating

   We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 25. april 2026 kl. 16.07 UTCidentified

   The issue has been identified and a fix is being implemented by our engineering team. We will post updates once that fix has been implemented while we monitor. Outgoing messaging is not impacted at this time.

3. 25. april 2026 kl. 16.42 UTCmonitoring

   The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.

4. 25. april 2026 kl. 16.48 UTCmonitoring

   The issue was identified and the fix implemented appears to be working across the platform. Thanks for your patience as we investigate further and monitor to confirm the issue is resolved.

5. 25. april 2026 kl. 17.22 UTCresolved

   We are happy to report this incident has been resolved. You should now be able to access your account as expected.

1. 22. januar 2026 kl. 18.24 UTCinvestigating

   Due to a technical issue, messages held for review before sending are experiencing delays. Our Support Team is working swiftly to review and release these messages. We will continue working to identify and implement a fix, and we apologize for any inconvenience this may cause.

2. 22. januar 2026 kl. 20.19 UTCidentified

   The issue has been identified and a fix is being implemented. While our team continues to release any pending messages as swiftly as possible, delays may still be occurring. Thank you for your patience while we work to get this issue resolved.

3. 22. januar 2026 kl. 21.43 UTCresolved

   This incident has been resolved. We can confirm that messages needing further review are routing into our tool properly, and are now being reviewed as we receive them. No messages should have been lost during this time. Thank you for your understanding this afternoon!

1. 9. januar 2026 kl. 20.03 UTCinvestigating

   We’re investigating an issue with Intercom, which is preventing us from receiving customer support chats and emails. We’ll continue to monitor and update this page as we receive more information from Intercom. In the meantime, if you need assistance, please reach out to our customer support team at (866) 259-1887.

2. 9. januar 2026 kl. 21.00 UTCmonitoring

   Intercom has informed us they have implemented a fix and are monitoring the results. Customers have reported they are now able to initiate live chats with SimpleTexting teams. We'll continue monitoring and close this incident once we're confident live chats are working as expected. We apologize for the inconvenience!

3. 9. januar 2026 kl. 22.11 UTCresolved

   Intercom has confirmed that all services are restored to normal. Live chats and emails are now working as expected. Please don’t hesitate to call our customer support team at (866) 259-1887 if you are seeing any further issues. Thanks for your patience and understanding this afternoon!

1. 12. november 2025 kl. 00.49 UTCinvestigating

   We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 12. november 2025 kl. 01.21 UTCidentified

   The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.

3. 12. november 2025 kl. 01.54 UTCmonitoring

   We're continuing to monitor stability on the platform. We've confirmed that outbound messages sent between 7PM EST - 8PM EST were held by the system, and will need to be resent from your account. Additionally, inbound messages sent to your account during this time would not have been received by the system. We apologize for any inconvenience this may have caused.

4. 12. november 2025 kl. 02.34 UTCresolved

   We are happy to report this incident has been resolved. You should now be able to access your account as expected.

1. 23. september 2025 kl. 15.38 UTCinvestigating

   Users with 10DLC local area code numbers are experiencing delivery issues for both inbound and outbound messages. At this time, users are also experiencing issues receiving two-factor authentication codes when logging into their accounts. Currently, both inbound and outbound messages on Toll-free numbers remain operational. We are investigating this issue as quickly as possible and will post updates as we work to get this resolved. We apologize for any inconvenience.

2. 23. september 2025 kl. 16.13 UTCmonitoring

   The issue was identified and a fix has been implemented. Both inbound and outbound messages sent during this time should now be delivering. Additionally, codes for Two-Factor Authentication should be received as expected. We will continue monitoring the results. Thanks for your patience as we work to confirm this is resolved.

3. 23. september 2025 kl. 16.59 UTCresolved

   This incident has been resolved. We can confirm messaging for 10DLC numbers and delivery of Two-Factor Authentication codes are working as expected. No messages should have been lost during this time.

1. 28. april 2025 kl. 16.04 UTCinvestigating

   We're aware of intermittent errors with logging in and loading some features. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 28. april 2025 kl. 16.36 UTCmonitoring

   A fix has been implemented and we are monitoring the status. Thank you again for your patience!

3. 28. april 2025 kl. 17.38 UTCresolved

   This issue has been resolved. Users should now be able to access their SimpleTexting accounts. We apologize for any inconvenience caused during this time.

1. 4. februar 2025 kl. 20.44 UTCinvestigating

   We are currently investigating reports of customers not receiving text messages as part of Two-Factor Authentication when attempting to log into SimpleTexting. At this time, verification via email is working as expected. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 4. februar 2025 kl. 21.08 UTCmonitoring

   A fix has been implemented and SMS messages containing verification codes for Two-Factor Authentication are now sending as expected. We will continue to update as we monitor the results of this fix.

3. 4. februar 2025 kl. 22.01 UTCresolved

   We are happy to report that this issue has been fully resolved.

1. 28. januar 2025 kl. 20.56 UTCinvestigating

   We're aware of intermittent errors with logging in and loading some features. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 28. januar 2025 kl. 21.30 UTCinvestigating

   We are continuing to investigate this issue.

3. 28. januar 2025 kl. 22.02 UTCmonitoring

   A fix has been implemented and we are monitoring the status. Thank you again for your patience!

4. 28. januar 2025 kl. 22.33 UTCresolved

   This issue has been resolved. Users should now be able to access their SimpleTexting accounts. Thanks for your patience!

1. 29. maj 2024 kl. 16.24 UTCinvestigating

   We’re investigating an issue with Intercom, which is preventing us from receiving customer support chats and emails. We’ll continue to monitor and update this page as we receive more information from Intercom. In the meantime, if you need assistance, please reach out to our customer support team at (866) 259-1887.

2. 29. maj 2024 kl. 17.12 UTCidentified

   The issue has been identified by Intercom and a fix is being worked on. We apologize for any inconvenience when trying to reach us by live chat.

3. 29. maj 2024 kl. 18.29 UTCresolved

   A fix has been implemented to Intercom and live chats are now working as expected. Thank you for your patience when trying to contact us today via chats.

1. 22. februar 2024 kl. 14.41 UTCinvestigating

   We’re investigating an AT&T outage that is causing delivery issues to contacts using their wireless service. We’ll continue to monitor and update this page as we receive more information from AT&T.

2. 22. februar 2024 kl. 16.14 UTCinvestigating

   We are continuing to investigate an AT&T outage. We’ll continue to monitor and provide an update once we receive more information from AT&T.

3. 22. februar 2024 kl. 18.16 UTCmonitoring

   We've received word from AT&T that a fix has been implemented. Subscribers have reported receiving messages and messages are delivering as expected. We'll provide an update once AT&T has confirmed this issue is fully resolved.

4. 22. februar 2024 kl. 20.52 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 22. februar 2024 kl. 20.55 UTCresolved

   We've received confirmation from AT&T that this issue has been resolved. Any messages affected during this time have been delivered.

1. 19. april 2023 kl. 21.43 UTCinvestigating

   Some of our users are experiencing delivery issues when sending to recipients in Canada from 10DLC numbers. We are investigating this issue and will post updates as we work to get this resolved. We apologize for any inconvenience.

2. 19. april 2023 kl. 22.37 UTCmonitoring

   The issue was identified by our downstream provider. They've implemented a fix and are monitoring the results. Canadian subscribers have reported receiving messages. Thanks for your patience as we work to confirm this is resolved.

3. 20. april 2023 kl. 01.04 UTCresolved

   This incident has been resolved and we can confirm messages are delivering as expected. No messages should have been lost during this time.

1. 3. oktober 2022 kl. 20.15 UTCinvestigating

   Some of our users on Toll-free numbers are experiencing delays with inbound messages. We are investigating this issue and will continue to post updates as we get this resolved.

2. 3. oktober 2022 kl. 21.43 UTCmonitoring

   A fix has been implemented and we’re monitoring the results. Your incoming messages have not been lost. They will be received shortly according to their current position in the queue. Thanks for your patience.

3. 3. oktober 2022 kl. 22.40 UTCresolved

   This incident has been resolved. Any incoming messages affected during this time have been delivered. We apologize for any inconvenience this may have caused.

1. 26. august 2022 kl. 13.24 UTCinvestigating

   Users have reported issues accessing their accounts using Safari on some iOS and macOS devices. We are currently investigating this issue. Our service is still operational and can be accessed by using an alternative browser such as Chrome or Firefox.

2. 26. august 2022 kl. 14.11 UTCmonitoring

   The cause of this issue has been identified and a fix has been implemented. We will continue to monitor this issue for users accessing the site or mobile app from iOS or macOS devices. We apologize for any inconvenience this may have caused.

3. 26. august 2022 kl. 15.09 UTCresolved

   This issue has been resolved. Users should now be able to access SimpleTexting from their iOS and macOS devices. Thanks for your patience!

1. 24. august 2022 kl. 14.54 UTCinvestigating

   We're aware that users may be experiencing slow or unresponsive pages, which may include error messages or the inability to log in. Additionally, we're aware this issue may be causing delays for both inbound and outbound messages on all number types. Our engineers are investigating and we will continue to post updates as we get this resolved. We sincerely apologize for any inconvenience.

2. 24. august 2022 kl. 15.31 UTCmonitoring

   A fix has been implemented and we’re monitoring the results. During this time, you may still experience pages loading slowly and delays with outgoing and incoming messages. We can confirm no messages have been lost. Any pending messages will start sending shortly according to their position in our queues. Thanks for your patience!

3. 24. august 2022 kl. 17.16 UTCresolved

   We are happy to report all issues related to this incident have been resolved. Pages should be loading at normal speeds and any messages experiencing delays should now be received or delivered. Thanks again for your patience!

1. 31. marts 2022 kl. 18.07 UTCinvestigating

   Our engineers are currently investigating an issue with MMS campaigns sending slowly. We apologize for the inconvenience and will keep you updated as we learn more.

2. 31. marts 2022 kl. 18.24 UTCinvestigating

   Our engineers are looking into slow sending speeds for both SMS and MMS campaigns. We are investigating and will post updates as we work to get this resolved. We apologize for the inconvenience and appreciate your patience.

3. 31. marts 2022 kl. 19.43 UTCmonitoring

   A fix has been implemented and campaigns are starting to send normally now. We're monitoring the situation. Thank you for your patience while we worked on this.

4. 1. april 2022 kl. 02.25 UTCresolved

   This incident has been resolved. Thank you for your patience while we worked through it.

1. 25. marts 2022 kl. 21.22 UTCinvestigating

   Some of our users are experiencing delayed inbound messages as well as delayed outgoing Campaigns. We are investigating this issue and will post updates as we get this resolved. We apologize for any inconvenience.

2. 25. marts 2022 kl. 22.05 UTCidentified

   Incoming messages are now being delivered, but outgoing Campaigns are still experiencing delays. We will continue to monitor the situation and post updates as we work to resolve it.

3. 26. marts 2022 kl. 02.18 UTCidentified

   We are continuing to work on a fix for this issue.

4. 26. marts 2022 kl. 15.24 UTCresolved

   Campaigns are sending normally now. Thank you for your patience while we resolved this!