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    Stream driftsforstyrrelser

    53 Stream incidents · oktober 2017 — official updates, affected components, duration and resolution details.

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    Service afbrydelse i US- Øst

    Startede 27. august 2026 kl. 05.25 UTC · 58m

    OutageKritisk hændelse
    Berørte komponenter
    us-eastus-eastUS EastEdge networkBroadcastingJoining CallsRecordingsTranscriptions
    1. 27. august 2026 kl. 05.25 UTCidentified

      Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

    2. 27. august 2026 kl. 05.52 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    3. 27. august 2026 kl. 06.22 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Data retrieval issue in US-East

    Startede 5. august 2026 kl. 17.05 UTC · 4h 9m

    IssuesMindre hændelse
    Berørte komponenter
    us-east
    1. 5. august 2026 kl. 17.05 UTCinvestigating

      We are aware of an issue affecting data retrieval for a subset of Chat customers located in the US-East region. Affected customers may see errors or empty results when retrieving messages from channels. Our engineering team is investigating.

    2. 5. august 2026 kl. 21.08 UTCidentified

      The issue has been identified, and our engineering team is working to restore the data to its original state.

    3. 5. august 2026 kl. 21.14 UTCresolved

      The incident has been resolved.

    Forhøjede API fejl i Singapore region

    Startede 3. juli 2026 kl. 06.28 UTC · 1h 31m

    IssuesMindre hændelse
    Berørte komponenter
    singaporeJoining CallsRecordings
    1. 3. juli 2026 kl. 06.28 UTCidentified

      Vi oplever et forhøjet niveau af API-fejl og er i øjeblikket at undersøge problemet.

    2. 3. juli 2026 kl. 07.59 UTCresolved

      Hændelsen er løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Elevated API Errors in US-East

    Startede 12. marts 2026 kl. 13.33 UTC · 43m

    IssuesMindre hændelse
    Berørte komponenter
    us-eastus-eastJoining Calls
    1. 12. marts 2026 kl. 13.33 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 12. marts 2026 kl. 14.17 UTCresolved

      This incident has been resolved.

    Elevated API Errors in US-East

    Startede 12. marts 2026 kl. 08.31 UTC · 54m

    IssuesMindre hændelse
    Berørte komponenter
    us-eastus-eastJoining Calls
    1. 12. marts 2026 kl. 08.31 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 12. marts 2026 kl. 08.46 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12. marts 2026 kl. 09.26 UTCresolved

      This incident has been resolved.

    High error rate on Chat API service in dublin

    Startede 11. februar 2026 kl. 08.09 UTC · 1h 21m

    IssuesMindre hændelse
    Berørte komponenter
    dublin
    1. 11. februar 2026 kl. 08.09 UTCidentified

      We're experiencing an elevated level of API errors and our team is currently working on a mitigation.

    2. 11. februar 2026 kl. 09.10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11. februar 2026 kl. 19.16 UTCresolved

      This incident has been resolved.

    Elevated API Errors on Feed v3 and Chat in Ohio region

    Startede 2. december 2025 kl. 19.01 UTC · 1h 18m

    IssuesMindre hændelse
    Berørte komponenter
    ohioJoining Calls
    1. 2. december 2025 kl. 19.01 UTCidentified

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 2. december 2025 kl. 19.19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2. december 2025 kl. 20.19 UTCresolved

      This incident has been resolved.

    Send message failures

    Startede 11. november 2025 kl. 17.18 UTC · 0m

    Pending
    Berørte komponenter
    us-east
    1. 11. november 2025 kl. 17.18 UTCresolved

      We identified an issue with sending messages. The issue is resolved. We're looking into the root cause

    Intermittent availability of the dashboard

    Startede 20. oktober 2025 kl. 16.56 UTC · 13h 21m

    IssuesMindre hændelse
    Berørte komponenter
    Dashboard
    1. 20. oktober 2025 kl. 16.56 UTCinvestigating

      We're currently investigating an issue with Stream's dashboard. The issue is caused by an outage of AWS.

    2. 21. oktober 2025 kl. 06.17 UTCresolved

      This incident has been resolved.

    High error rate on Chat and Video API service in ohio region

    Startede 23. september 2025 kl. 19.38 UTC · 9m

    IssuesMindre hændelse
    Berørte komponenter
    ohioJoining CallsRecordingsTranscriptions
    1. 23. september 2025 kl. 19.38 UTCidentified

      One of our shards in the ohio region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.

    2. 23. september 2025 kl. 19.44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23. september 2025 kl. 19.47 UTCresolved

      This incident has been resolved.

    High error rate on Chat and Feed API service

    Startede 3. september 2025 kl. 15.48 UTC · 10m

    IssuesMindre hændelse
    Berørte komponenter
    us-eastus-east
    1. 3. september 2025 kl. 15.48 UTCmonitoring

      We experienced a brief service degradation in some shards in the US-East region. The issue lasted for 1 minute and has since been resolved. Our team is currently monitoring the situation.

    2. 3. september 2025 kl. 15.58 UTCresolved

      This incident has been resolved.

    Sudden spikes in requests are destabilizing the shard in Singapore. Our team is actively working to mitigate the issue.

    Startede 30. juli 2025 kl. 04.47 UTC · 3h 34m

    Pending
    Berørte komponenter
    singapore
    1. 30. juli 2025 kl. 04.47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 30. juli 2025 kl. 08.21 UTCresolved

      This incident has been resolved.

    Outage in Us-East Edge

    Startede 16. maj 2025 kl. 09.27 UTC · 0m

    OutageStørre hændelse
    1. 16. maj 2025 kl. 09.52 UTCresolved

      There was a significant spike in requests that hit one of our Edge shards in the US-East region, leading to an exhaustion of resources. The incident lasted 4 minutes.

    High error rate on Chat API service in us-east

    Startede 16. april 2025 kl. 19.25 UTC · 1h 52m

    IssuesMindre hændelse
    Berørte komponenter
    us-east
    1. 16. april 2025 kl. 19.25 UTCidentified

      One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.

    2. 16. april 2025 kl. 21.02 UTCmonitoring

      The issue is being resolved, and our team is closely monitoring the database.

    3. 16. april 2025 kl. 21.17 UTCresolved

      This incident has been resolved.

    Video - high error rate on Join call API (Mumbai)

    Startede 31. marts 2025 kl. 13.39 UTC · 4h 9m

    Pending
    Berørte komponenter
    Joining Calls
    1. 31. marts 2025 kl. 13.39 UTCmonitoring

      Between 12:35 and 12:51 UTC, our API layer experienced a downtime in the Mumbai region due to increased system load. We are currently investigating the incident and implementing a patch. During this time API requests to join calls returned a 5xx response.

    2. 31. marts 2025 kl. 17.48 UTCresolved

      Our team deployed a patch to the affected system and the incident has been resolved

    Service degradation in the US-East region

    Startede 1. marts 2025 kl. 19.03 UTC · 15m

    IssuesMindre hændelse
    Berørte komponenter
    us-east
    1. 1. marts 2025 kl. 19.03 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 1. marts 2025 kl. 19.05 UTCidentified

      One of our shards in the US-East region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

    3. 1. marts 2025 kl. 19.18 UTCresolved

      This incident has been resolved.

    Degraded performance in Dublin

    Startede 24. februar 2025 kl. 12.02 UTC · 2h 26m

    IssuesMindre hændelse
    Berørte komponenter
    dublin
    1. 24. februar 2025 kl. 12.02 UTCidentified

      One of our shards in the Dublin region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

    2. 24. februar 2025 kl. 14.27 UTCresolved

      The incident has been resolved.

    API reachability problems in United Arab Emirates (UAE)

    Startede 20. januar 2025 kl. 09.32 UTC · 4d 2h

    Pending
    1. 20. januar 2025 kl. 09.32 UTCidentified

      APIs are partially unreachable for users within the UAE on the DU Telecom and Virgin Telecom ISPs. Our team is currently working to remediate the problem by talking to the ISP and local authorities, a temporary remediation is also in progress.

    2. 24. januar 2025 kl. 12.26 UTCresolved

      This incident has been resolved.

    High error rate on Chat API service in ohio

    Startede 29. maj 2024 kl. 01.06 UTC · 0m

    Pending
    Berørte komponenter
    ohio
    1. 29. maj 2024 kl. 01.06 UTCinvestigating

      Our monitoring system has detected an incident affecting one of our shard in Ohio. Customers located on that shard have experienced a high error rate.

    2. 29. maj 2024 kl. 01.07 UTCresolved

      The incident has been resolved, and traffic is now served without any issue.

    High error rate on one of our Feed shards in the us-east region

    Startede 9. maj 2024 kl. 13.51 UTC · 47m

    OutageStørre hændelse
    Berørte komponenter
    us-east
    1. 9. maj 2024 kl. 13.51 UTCinvestigating

      We are currently experiencing a high error rate on one of our Feed shards in the us-east region. Our team is actively working to resolve the situation.

    2. 9. maj 2024 kl. 13.52 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9. maj 2024 kl. 14.38 UTCresolved

      The shard has been recovered and the incident has been resolved. Our team is currently conducting an internal investigation to determine the root cause of the issue.