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During today's product release, a technical issue caused requests that involve point deductions to fail momentarily. This has been resolved. If your account was impacted, your account team will be in touch directly with further details.

A recent database update caused a temporary increase in response times, along with some occurrences of 499 and 5xx errors. This issue has now been resolved. Our team is actively investigating ways to prevent these errors going forward. If you would like more information, please contact your dedicated Customer Success team.

The incident is now resolved. If you would like more information, please contact your dedicated Customer Success team.

Instability in our cloud network has led to notifications being sent irregularly or not at all. We are working closely with our providers to restore stability and resend the missing notifications.

A solution has been reached and tested successfully in the development environment. Affected parties may experience a short silence period, but will be contacted prior to ensure the appropriate window of silence is selected. No data loss has been confirmed as well.

Incident identified and resolved