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    Teamleader driftsforstyrrelser

    52 Teamleader incidents · maj 2021 — official updates, affected components, duration and resolution details.

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    Teamleader Fokus er midlertidigt offline, og det er vores valg

    Startede 21. oktober 2026 kl. 11.47 UTC · 1d 0h

    OutageKritisk hændelse
    Berørte komponenter
    CompaniesSupport CentreAPI endpointsExchange Web ServicesTimesheetsProjectcloudMarketplace websiteLead Capture BoosterPeppol SMPTeamleader Focus Web AppPeppol APDropbox integrationInvoicecloudWebhooksCloudsignInvoicesUpstream providersFocus AIBookkeeping integrationsGlobal SearchTeamleader Focus Mobile AppProductsDealsCalendarContactsSettingsDashboardProjectsGoogle ServicesWork ordersTicketcloudShared inboxInsights
    1. 21. oktober 2026 kl. 11.47 UTCmonitoring

      To kritiske sikkerhedssårbarheder i PHP, et programmeringssprog, der anvendes af en stor del af web-applikationer verden over, herunder Teamleader Focus, blev offentliggjort den 20. oktober. Vores ingeniør team straks rullet ud en midlertidig afbødning på tværs af vores platform og overvåger det nøje, og vi vil anvende PHP officielle patch, så snart det er udgivet senere i dag. Vi har i øjeblikket ingen indikation af, at kundekonti eller data er blevet påvirket, og du behøver ikke at gøre noget.

    2. 21. oktober 2026 kl. 11.57 UTCidentified

      To kritiske sikkerhedssårbarheder i PHP blev offentliggjort den 20. oktober. PHP er et programmeringssprog, der anvendes af en stor del af web-applikationer verden over, herunder Teamleader Focus. Som en ekstra forholdsregel, har vi midlertidigt taget Teamleader Focus offline, mens vi anvender PHP officielle sikkerhedspat, og vi vil bringe det tilbage online, så snart det er gjort. Vi har i øjeblikket ingen tegn på, at kundekonti eller data er blevet påvirket, og vi vil holde denne side opdateret.

    3. 21. oktober 2026 kl. 12.00 UTCidentified

      Teamleader Focus er ikke tilgængelig i øjeblikket. Vi tog det offline med vilje. To kritiske sårbarheder blev offentliggjort i PHP, programmeringssproget bag mange hjemmesider og webapps på verdensplan, herunder Teamleader Focus. For at undgå enhver risiko slukkede vi for Teamleader Focus som en forebyggende foranstaltning. Vi er ikke klar over sikkerhedsproblemer eller misbrug, og vores team undersøger for at være helt sikker. Hvornår kommer vi tilbage? Indtil videre vil vi gøre Teamleader Focus tilgængelig igen kl. 19: 00 CEST. Vi kan endnu ikke bekræfte, om det vil være muligt noget tidligere, fordi vi først nødt til at tage de nødvendige skridt til at bringe det tilbage online sikkert. Vi holder dig opdateret på denne side. Tak for din tålmodighed, og undskyld for besværet.

    4. 21. oktober 2026 kl. 15.52 UTCidentified

      En hurtig opdatering: den officielle PHP sikkerhed patch er blevet frigivet, og vores team anvender det lige nu. Når det er på plads og testet, vil vi bringe Teamleader Focus tilbage online. Tak fordi du tog med os, vi vil lade dig vide her så snart Teamleader Focus er tilgængelig igen.

    5. 21. oktober 2026 kl. 18.42 UTCmonitoring

      Earlier today we took Teamleader Focus offline as a precaution. The PHP foundation had announced two critical security vulnerabilities in PHP, a technology our platform runs on, and we didn't want to wait for the official fix while exposed. The official fix was released today and we have now installed it across our platform. All services are available again. Our investigation has found no evidence that these vulnerabilities were used against Teamleader. That investigation is still ongoing, and we will update this page if anything changes. Thank you for your patience. If you notice anything unusual, please contact our support team.

    6. 22. oktober 2026 kl. 11.47 UTCresolved

      This incident has been resolved.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Nogle deal detalje sider undlader at indlæse.

    Startede 20. juli 2026 kl. 15.54 UTC · 16h 11m

    OutageStørre hændelse
    Berørte komponenter
    Deals
    1. 20. juli 2026 kl. 15.54 UTCinvestigating

      Vi er klar over, at nogle kunder oplever en uventet fejl, når de åbner visse deal sider. Spørgsmålet opstår periodisk og ikke på alle handler. Vores udviklingshold undersøger sagen. Vi vil give en opdatering, så snart vi har flere oplysninger.

    2. 20. juli 2026 kl. 16.00 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    3. 21. juli 2026 kl. 08.05 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Delay in creating tasks on projects

    Startede 16. juni 2026 kl. 14.22 UTC · 16h 40m

    Pending
    Berørte komponenter
    Teamleader Focus Web App
    1. 16. juni 2026 kl. 14.22 UTCinvestigating

      We are currently experiencing delays in creating tasks on projects. We're investigating the cause and will provide an update as soon as possible.

    2. 16. juni 2026 kl. 14.41 UTCmonitoring

      We have implemented a fix and are monitoring the results.

    3. 17. juni 2026 kl. 07.02 UTCresolved

      This incident has been resolved.

    Teamleader Focus slow

    Startede 1. december 2025 kl. 15.56 UTC · 2d 18h

    IssuesMindre hændelse
    Berørte komponenter
    Teamleader Focus Web App
    1. 1. december 2025 kl. 15.56 UTCinvestigating

      Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

    2. 3. december 2025 kl. 12.40 UTCinvestigating

      While we detect improvement, we are still investigating the root cause of the slowness.

    3. 4. december 2025 kl. 10.26 UTCresolved

      This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!

    Current delay in the insights module and legacy shared inbox stats

    Startede 30. oktober 2025 kl. 09.27 UTC · 22h 32m

    Pending
    Berørte komponenter
    Shared inboxInsights
    1. 30. oktober 2025 kl. 09.27 UTCidentified

      The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

    2. 30. oktober 2025 kl. 12.18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 31. oktober 2025 kl. 07.59 UTCresolved

      This incident has been resolved. We thank you again for your understanding!

    Teamleader Focus is currently unavailable

    Startede 14. oktober 2025 kl. 12.41 UTC · 2h 26m

    OutageKritisk hændelse
    Berørte komponenter
    Teamleader Focus Web App
    1. 14. oktober 2025 kl. 12.41 UTCinvestigating

      Teamleader Focus is currently unavailable We are trying to resolve this as soon as possible.

    2. 14. oktober 2025 kl. 12.42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14. oktober 2025 kl. 13.19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14. oktober 2025 kl. 13.55 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 14. oktober 2025 kl. 15.08 UTCresolved

      Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.

    Slowness in Teamleader Focus

    Startede 29. september 2025 kl. 08.17 UTC · 2d 0h

    Pending
    Berørte komponenter
    Teamleader Focus Web App
    1. 29. september 2025 kl. 08.17 UTCinvestigating

      We are currently investigating this issue and will update you as soon as we have more information.

    2. 30. september 2025 kl. 09.14 UTCinvestigating

      The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.

    3. 30. september 2025 kl. 14.41 UTCmonitoring

      We have identified the issue, implemented a fix and are currently monitoring the results.

    4. 1. oktober 2025 kl. 08.58 UTCresolved

      The slowness issue has been tackled and resolved. Thank you for your patience and understanding.

    General issue when sending invoices via the Peppol network

    Startede 18. september 2025 kl. 08.23 UTC · 2h 49m

    OutageKritisk hændelse
    Berørte komponenter
    Peppol AP
    1. 18. september 2025 kl. 08.23 UTCinvestigating

      We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.

    2. 18. september 2025 kl. 08.45 UTCmonitoring

      A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced. We will be monitoring the functionality.

    3. 18. september 2025 kl. 11.12 UTCresolved

      This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

    Email Delivery Issues to some email providers

    Startede 10. juli 2025 kl. 15.01 UTC · 4d 17h

    Pending
    Berørte komponenter
    Teamleader Focus Web App
    1. 10. juli 2025 kl. 15.01 UTCinvestigating

      We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

    2. 11. juli 2025 kl. 07.45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14. juli 2025 kl. 08.10 UTCmonitoring

      All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

    4. 15. juli 2025 kl. 08.44 UTCresolved

      This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!

    Issue with tickets in Teamleader Focus' Shared Inbox

    Startede 20. juni 2025 kl. 06.58 UTC · 3d 2h

    Pending
    Berørte komponenter
    Teamleader Focus Web AppTicketcloudShared inbox
    1. 20. juni 2025 kl. 06.58 UTCinvestigating

      We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue. Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus. However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being. We will update the status page as soon as more information is available.

    2. 20. juni 2025 kl. 14.44 UTCmonitoring

      A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.

    3. 23. juni 2025 kl. 09.43 UTCresolved

      The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.

    Segments not visible in Teamleader Focus

    Startede 12. december 2024 kl. 13.32 UTC · 2h 40m

    OutageStørre hændelse
    Berørte komponenter
    Teamleader Focus Web App
    1. 12. december 2024 kl. 13.32 UTCinvestigating

      We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

    2. 12. december 2024 kl. 13.32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12. december 2024 kl. 14.31 UTCmonitoring

      A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

    4. 12. december 2024 kl. 16.11 UTCresolved

      The issue has been resolved and segments are visible for all Teamleader Focus users.

    Teamleader Focus - Degraded performance

    Startede 9. december 2024 kl. 08.11 UTC · 3h 24m

    IssuesMindre hændelse
    Berørte komponenter
    Teamleader Focus Web App
    1. 9. december 2024 kl. 08.11 UTCinvestigating

      Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

    2. 9. december 2024 kl. 09.42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9. december 2024 kl. 11.35 UTCresolved

      This incident has been resolved.

    Issues with EWS / Outlook upstream provider

    Startede 25. november 2024 kl. 08.42 UTC · 2d 23h

    OutageStørre hændelse
    Berørte komponenter
    Exchange Web ServicesLead Capture BoosterUpstream providers
    1. 25. november 2024 kl. 08.42 UTCinvestigating

      There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations. We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.

    2. 25. november 2024 kl. 11.05 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25. november 2024 kl. 15.11 UTCidentified

      The issue has been identified and confirmed by our 3rd party provider Microsoft. Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.

    4. 26. november 2024 kl. 07.55 UTCmonitoring

      The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.

    5. 28. november 2024 kl. 08.13 UTCresolved

      The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.

    Login via Microsoft SSO not working

    Startede 30. september 2024 kl. 07.01 UTC · 23m

    OutageStørre hændelse
    Berørte komponenter
    Upstream providers
    1. 30. september 2024 kl. 07.01 UTCinvestigating

      Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.

    2. 30. september 2024 kl. 07.24 UTCresolved

      This incident has been resolved.

    Teamleader Focus slow/unavailable

    Startede 7. september 2024 kl. 13.45 UTC · 21h 0m

    OutageStørre hændelse
    Berørte komponenter
    API endpointsTeamleader Focus Web AppWebhooksTeamleader Focus Mobile App
    1. 7. september 2024 kl. 13.45 UTCinvestigating

      We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

    2. 7. september 2024 kl. 14.25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7. september 2024 kl. 14.26 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8. september 2024 kl. 10.45 UTCresolved

      This incident has been resolved.

    Teamleader Focus Mobile App: Service Disruption

    Startede 26. juni 2024 kl. 06.19 UTC · 14h 53m

    OutageKritisk hændelse
    Berørte komponenter
    Teamleader Focus Mobile App
    1. 26. juni 2024 kl. 06.19 UTCinvestigating

      We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

    2. 26. juni 2024 kl. 09.55 UTCmonitoring

      A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.

    3. 26. juni 2024 kl. 21.12 UTCresolved

      This incident has been resolved.

    Issue with processing of paper postal invoices

    Startede 17. maj 2024 kl. 07.10 UTC · 6h 5m

    Pending
    Berørte komponenter
    Teamleader Focus Web App
    1. 17. maj 2024 kl. 07.10 UTCinvestigating

      Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.

    2. 17. maj 2024 kl. 10.17 UTCmonitoring

      The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.

    3. 17. maj 2024 kl. 13.15 UTCresolved

      This incident has been resolved.

    Issues with file upload in Teamleader Focus

    Startede 8. maj 2024 kl. 14.45 UTC · 1h 4m

    IssuesMindre hændelse
    Berørte komponenter
    Teamleader Focus Web AppTeamleader Focus Mobile App
    1. 8. maj 2024 kl. 14.45 UTCinvestigating

      There is currently an issue when uploading files in our web and mobile application. We're working on a fix and will provide an update as soon as possible.

    2. 8. maj 2024 kl. 15.49 UTCresolved

      This incident has been resolved.

    InvoiceCloud and CloudSign unavailable

    Startede 18. marts 2024 kl. 15.46 UTC · 1h 45m

    OutageStørre hændelse
    Berørte komponenter
    ProjectcloudInvoicecloudCloudsignTicketcloud
    1. 18. marts 2024 kl. 15.46 UTCinvestigating

      InvoiceCloud and CloudSign are not loading at the moment. We're investigating the cause and will provide an update as soon as possible.

    2. 18. marts 2024 kl. 15.53 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 19. marts 2024 kl. 06.52 UTCresolved

      This incident has been resolved.

    Contact forms unavailable due to expired certificate

    Startede 18. januar 2024 kl. 12.09 UTC · 2h 34m

    OutageStørre hændelse
    Berørte komponenter
    Lead Capture Booster
    1. 18. januar 2024 kl. 12.09 UTCinvestigating

      https://meeting.teamleader.eu/ is unavailable due to an expired certificate, we are investigating the cause and will get back to you asap

    2. 18. januar 2024 kl. 12.38 UTCmonitoring

      We were able to update the certificate and are monitoring the results

    3. 18. januar 2024 kl. 14.43 UTCresolved

      This incident has been resolved.