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    Thunkable driftsforstyrrelser

    32 Thunkable incidents · december 2020 — official updates, affected components, duration and resolution details.

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    Thunkable Platform Service Disruption

    Startede 18. november 2025 kl. 12.10 UTC · 3h 0m

    OutageKritisk hændelse
    Berørte komponenter
    Mobile Web App HostingThunkable DesignerThunakble Website
    1. 18. november 2025 kl. 12.10 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Cloudflare Global Network. You can follow the official Cloudflare Global Network status here: https://www.cloudflarestatus.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    2. 18. november 2025 kl. 15.10 UTCresolved

      Cloudflare has resolved the issue. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Platform and Live App Outage

    Startede 7. august 2025 kl. 23.40 UTC · 12h 31m

    Pending
    Berørte komponenter
    iOS Live AppAndroid Live AppThunkable Designer
    1. 7. august 2025 kl. 23.40 UTCinvestigating

      We are currently experiencing an outage affecting both the Thunkable platform and published live apps. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information is available. Thank you for your patience and understanding.

    2. 7. august 2025 kl. 23.41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8. august 2025 kl. 04.52 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8. august 2025 kl. 12.11 UTCresolved

      This incident has been resolved.

    Thunkable Platform Service Disruption

    Startede 12. juni 2025 kl. 18.51 UTC · 1h 57m

    Pending
    Berørte komponenter
    iOS Build ServersAndroid Build ServersDatabaseServer InfrastructureiOS Live AppAndroid Live AppThunkable Designer
    1. 12. juni 2025 kl. 18.51 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Google Cloud Platform. We're actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

    2. 12. juni 2025 kl. 20.26 UTCmonitoring

      Our platform is recovering from an earlier issue related to an ongoing incident with Google Cloud Platform. Some services may still experience degraded performance as systems stabilize. You can follow the official GCP status here: https://status.cloud.google.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    3. 12. juni 2025 kl. 20.44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12. juni 2025 kl. 20.48 UTCresolved

      This incident has been resolved.

    Technical Support System Experiencing High Latency

    Startede 29. maj 2024 kl. 15.13 UTC · 2h 4m

    IssuesMindre hændelse
    1. 29. maj 2024 kl. 15.13 UTCinvestigating

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 29. maj 2024 kl. 15.20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29. maj 2024 kl. 17.17 UTCresolved

      This incident has been resolved.

    Android Publishing Issue

    Startede 22. februar 2024 kl. 22.05 UTC · 2h 15m

    IssuesMindre hændelse
    Berørte komponenter
    Android Build Servers
    1. 22. februar 2024 kl. 22.05 UTCidentified

      We have identified an issue preventing users from publishing to the Google Play Store (Android). We are working on a fix and will share an update as soon as it is tested and deployed.

    2. 23. februar 2024 kl. 00.20 UTCresolved

      The Google Play Store (Android) publishing issue has been resolved, and you can now resume publishing your app as normal.

    iOS Publishing - Apple Rejecting Builds made with latest XCode

    Startede 3. november 2023 kl. 15.51 UTC · 1h 10m

    Pending
    Berørte komponenter
    iOS Build Servers
    1. 3. november 2023 kl. 15.51 UTCidentified

      Thunkable iOS apps are built with the latest version of XCode, XCode 15.0.1. As of November 2, 2023, Apple has been showing the following message to Apple developers building apps with XCode 15.0.1: "New apps and app updates must be built with the public (GM) versions of Xcode 11 or later" There is an ongoing thread in the Apple forums about this issue: https://developer.apple.com/forums/thread/740853 See the Thunkable Community's discussion at: https://community.thunkable.com/t/apple-publishing-issue/2679204/4

    2. 3. november 2023 kl. 17.01 UTCresolved

      This incident has been resolved. Update in the Apple Community thread: https://developer.apple.com/forums/thread/740853?page=12 Update in the Thunkable Community thread: https://community.thunkable.com/t/apple-publishing-issue/2679204/8

    Downloading Android Projects Temporarily Unavailable

    Startede 30. oktober 2023 kl. 15.44 UTC · 1h 12m

    OutageKritisk hændelse
    Berørte komponenter
    Android Build Servers
    1. 30. oktober 2023 kl. 15.44 UTCmonitoring

      A third party service (Maven Central - https://status.maven.org/) is experiencing an outage, which is causing Android project downloads to be temporarily unavailable on Thunkable. We apologize for the inconvenience, and will share updates as we monitor this third party service outage and learn more.

    2. 30. oktober 2023 kl. 16.54 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 30. oktober 2023 kl. 16.55 UTCresolved

      Our third party provider is back up, and Thunkable users can resume downloading Android projects.

    Technical Support System Experiencing High Latency

    Startede 12. oktober 2023 kl. 14.55 UTC · 1h 1m

    Pending
    1. 12. oktober 2023 kl. 14.55 UTCidentified

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 12. oktober 2023 kl. 15.57 UTCresolved

      Our 3rd party technical support solution provider, Intercom, has resolved the issue that was causing high latency, and Thunkable users on Pro, Business, and Teams plans can now contact our Support team as normal. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Project Settings Issue in Snap-to-Place Projects

    Startede 13. juni 2023 kl. 14.13 UTC · 26m

    IssuesMindre hændelse
    Berørte komponenter
    Thunkable Designer
    1. 13. juni 2023 kl. 14.13 UTCidentified

      We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

    2. 13. juni 2023 kl. 14.39 UTCresolved

      We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.

    iOS Build Servers are under maintenance

    Startede 23. marts 2023 kl. 15.33 UTC · 1h 45m

    IssuesMindre hændelse
    Berørte komponenter
    iOS Build Servers
    1. 23. marts 2023 kl. 15.33 UTCinvestigating

      An issue impacts the connections to Apple servers for iOS publishing.

    2. 23. marts 2023 kl. 16.11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23. marts 2023 kl. 17.08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23. marts 2023 kl. 17.18 UTCresolved

      This incident has been resolved.

    Issues When Rendering Project Screen

    Startede 10. januar 2023 kl. 20.10 UTC · 3h 10m

    Pending
    Berørte komponenter
    Thunkable Designer
    1. 10. januar 2023 kl. 20.10 UTCinvestigating

      We see project screen rendering issues.

    2. 10. januar 2023 kl. 20.17 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10. januar 2023 kl. 22.32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10. januar 2023 kl. 22.52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 10. januar 2023 kl. 23.12 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 10. januar 2023 kl. 23.20 UTCresolved

      This incident has been resolved.

    Issues When Opening The Project Page

    Startede 17. november 2022 kl. 23.18 UTC · 46m

    Pending
    Berørte komponenter
    Thunkable Designer
    1. 17. november 2022 kl. 23.18 UTCidentified

      Users are experiencing issues when opening the project page.

    2. 17. november 2022 kl. 23.46 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18. november 2022 kl. 00.01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18. november 2022 kl. 00.04 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Publish Servers

    Startede 8. november 2022 kl. 14.22 UTC · 2h 10m

    Pending
    Berørte komponenter
    Android Build Servers
    1. 8. november 2022 kl. 14.22 UTCinvestigating

      We are currently investigating this issue.

    2. 8. november 2022 kl. 16.08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8. november 2022 kl. 16.32 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8. november 2022 kl. 16.32 UTCresolved

      This incident has been resolved.

    Build Server upstream incident

    Startede 4. november 2022 kl. 22.08 UTC · 4h 19m

    IssuesMindre hændelse
    Berørte komponenter
    iOS Build ServersAndroid Build Servers
    1. 4. november 2022 kl. 22.08 UTCidentified

      An incident caused by the Expo service we use for builds is generating issues with our build servers. More information can be found at https://status.expo.dev/

    2. 4. november 2022 kl. 22.08 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 5. november 2022 kl. 02.22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5. november 2022 kl. 02.24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 5. november 2022 kl. 02.27 UTCresolved

      This incident has been resolved.

    Android Build Servers are under maintenance

    Startede 1. november 2022 kl. 18.33 UTC · 23m

    Pending
    Berørte komponenter
    Android Build Servers
    1. 1. november 2022 kl. 18.33 UTCmonitoring

      Android Build Servers are under maintenance. We will finish it by 1 pm PST or sooner.

    2. 1. november 2022 kl. 18.56 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Build Servers

    Startede 31. oktober 2022 kl. 03.33 UTC · 1d 0h

    Pending
    Berørte komponenter
    iOS Build Servers
    1. 31. oktober 2022 kl. 03.33 UTCinvestigating

      We're experiencing an elevated level of Android Build Server errors and are currently looking into the issue.

    2. 31. oktober 2022 kl. 12.08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31. oktober 2022 kl. 12.45 UTCidentified

      One of our Android Build Server dependencies is down. We are working on a fix. You can follow the Gradle status here: https://status.gradle.com

    4. 31. oktober 2022 kl. 19.11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 31. oktober 2022 kl. 19.49 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 1. november 2022 kl. 03.43 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Startede 29. september 2022 kl. 21.37 UTC · 26m

    IssuesMindre hændelse
    Berørte komponenter
    iOS Build ServersAndroid Build Servers
    1. 29. september 2022 kl. 21.37 UTCmonitoring

      We will be back online around 3 pm PST.

    2. 29. september 2022 kl. 22.03 UTCresolved

      This incident has been resolved.

    iOS Build Servers are under maintenance

    Startede 13. september 2022 kl. 17.36 UTC · 11m

    Pending
    Berørte komponenter
    iOS Build Servers
    1. 13. september 2022 kl. 17.36 UTCmonitoring

      We are deploying a new release to fix the default build number issue. All the build servers should be back online around 11 am PST.

    2. 13. september 2022 kl. 17.46 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Startede 23. august 2022 kl. 20.38 UTC · 3h 6m

    IssuesMindre hændelse
    Berørte komponenter
    iOS Build ServersAndroid Build Servers
    1. 23. august 2022 kl. 20.38 UTCmonitoring

      Android & iOS Build Servers are under maintenance. We expect to be fully operational by 4 PM pst today.

    2. 23. august 2022 kl. 23.44 UTCresolved

      This incident has been resolved.

    Android Build Servers - Partial Outage

    Startede 17. januar 2022 kl. 15.30 UTC · 6h 21m

    OutageStørre hændelse
    Berørte komponenter
    Android Build Servers
    1. 17. januar 2022 kl. 15.30 UTCidentified

      There is a partial outage in one of our build dependencies: Bintray (https://status.bintray.com/). Thunkable’s Android build servers will be on maintenance mode until the above issues are resolved.

    2. 17. januar 2022 kl. 21.51 UTCresolved

      The dependencies are back online and the servers are running.