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Timeclock Plus driftsforstyrrelser

50 Timeclock Plus incidents · juni 2023 — official updates, affected components, duration and resolution details.

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TimeClock Plus Application Performance Degradation

Startede 22. juni 2026 kl. 14.24 UTC 1d 0h

Pending

Berørte komponenter

Prod07.tcplusondemand.comProd62.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comProd66.tcplusondemand.comPHR4.tcplusondemand.comProd65.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comProd64.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comWhenToWorkGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd63.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comHumanity TimeProd35.tcplusondemand.comProd02.tcplusondemand.comProd67.tcplusondemand.com

22. juni 2026 kl. 14.24 UTCinvestigating
We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.
22. juni 2026 kl. 14.29 UTCidentified
The issue has been identified and a fix is being implemented.
22. juni 2026 kl. 17.00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
23. juni 2026 kl. 15.07 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Startede 26. maj 2026 kl. 18.48 UTC 31m

OutageStørre hændelse

Berørte komponenter

Prod61.tcplusondemand.com

26. maj 2026 kl. 18.48 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
26. maj 2026 kl. 19.18 UTCmonitoring
A fix has been implemented and we are monitoring the results.
26. maj 2026 kl. 19.18 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Startede 18. maj 2026 kl. 13.05 UTC 4h 53m

IssuesMindre hændelse

Berørte komponenter

Prod63.tcplusondemand.com

18. maj 2026 kl. 13.05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
18. maj 2026 kl. 14.17 UTCinvestigating
We are continuing to investigate this issue.
18. maj 2026 kl. 14.55 UTCinvestigating
We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.
18. maj 2026 kl. 15.35 UTCinvestigating
Maintenance has been completed. We are verifying application performance.
18. maj 2026 kl. 15.41 UTCidentified
The issue has been identified and a fix is being implemented.
18. maj 2026 kl. 15.58 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18. maj 2026 kl. 17.58 UTCresolved
This incident has been resolved.

Application Performance Degradation/Outage

Startede 8. maj 2026 kl. 00.47 UTC 3d 12h

OutageStørre hændelse

Berørte komponenter

Prod25.tcplusondemand.com

8. maj 2026 kl. 00.47 UTCinvestigating
We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.
8. maj 2026 kl. 01.52 UTCinvestigating
We are continuing to investigate this issue.
8. maj 2026 kl. 13.55 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.
8. maj 2026 kl. 17.08 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
8. maj 2026 kl. 19.01 UTCidentified
Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or Support@TCPSoftware.com for assistance.
8. maj 2026 kl. 20.54 UTCidentified
Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or Support@TCPSoftware.com for assistance.
8. maj 2026 kl. 22.58 UTCmonitoring
All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.
9. maj 2026 kl. 21.18 UTCmonitoring
We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.
11. maj 2026 kl. 13.33 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Startede 23. februar 2026 kl. 23.05 UTC 15h 43m

IssuesMindre hændelse

Berørte komponenter

Prod61.tcplusondemand.com

23. februar 2026 kl. 23.05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
24. februar 2026 kl. 03.10 UTCidentified
The issue has been identified and a fix is being implemented.
24. februar 2026 kl. 03.46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24. februar 2026 kl. 14.48 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Startede 17. februar 2026 kl. 12.39 UTC 4d 6h

OutageKritisk hændelse

Berørte komponenter

Prod64.tcplusondemand.com

17. februar 2026 kl. 12.39 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
17. februar 2026 kl. 13.58 UTCinvestigating
We are continuing to investigate this issue.
17. februar 2026 kl. 14.41 UTCinvestigating
The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.
17. februar 2026 kl. 23.08 UTCinvestigating
The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.
18. februar 2026 kl. 14.32 UTCidentified
The issue has been identified and a fix is being implemented.
19. februar 2026 kl. 14.19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21. februar 2026 kl. 19.14 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Startede 3. februar 2026 kl. 15.42 UTC 3h 23m

OutageStørre hændelse

Berørte komponenter

Prod63.tcplusondemand.com

3. februar 2026 kl. 15.42 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
3. februar 2026 kl. 15.42 UTCidentified
The issue has been identified and a fix is being implemented.
3. februar 2026 kl. 16.01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
3. februar 2026 kl. 16.41 UTCmonitoring
We are continuing to monitor for any further issues.
3. februar 2026 kl. 19.05 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Startede 21. december 2025 kl. 19.19 UTC 1h 37m

OutageStørre hændelse

Berørte komponenter

Aladtec Scheduling

21. december 2025 kl. 19.19 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
21. december 2025 kl. 19.43 UTCidentified
The issue has been identified and a fix is being implemented.
21. december 2025 kl. 20.39 UTCidentified
We are continuing to work on a fix for this issue.
21. december 2025 kl. 20.48 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21. december 2025 kl. 20.56 UTCresolved
This incident has been resolved.

TimeClock Plus PrismHR2 Application Disruption

Startede 8. oktober 2025 kl. 16.32 UTC 41m

OutageStørre hændelse

Berørte komponenter

PHR2.tcplusondemand.com

8. oktober 2025 kl. 16.32 UTCidentified
The issue has been identified and a fix is being implemented.
8. oktober 2025 kl. 17.08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8. oktober 2025 kl. 17.13 UTCresolved
This incident has been resolved.

Degraded Application Performance

Startede 2. oktober 2025 kl. 14.42 UTC 1h 57m

IssuesMindre hændelse

Berørte komponenter

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

2. oktober 2025 kl. 14.42 UTCinvestigating
We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.
2. oktober 2025 kl. 15.02 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2. oktober 2025 kl. 16.39 UTCresolved
This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

Aladtec Outage

Startede 27. september 2025 kl. 09.32 UTC 1h 45m

MaintenanceVedligeholdelse

Berørte komponenter

Aladtec Scheduling

27. september 2025 kl. 09.32 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
27. september 2025 kl. 11.05 UTCidentified
The issue has been identified and a fix is being implemented.
27. september 2025 kl. 11.14 UTCmonitoring
A fix has been implemented and we are monitoring the results.
27. september 2025 kl. 11.17 UTCresolved
This incident has been resolved.

Aladtec Outage

Startede 2. september 2025 kl. 00.08 UTC 24m

Pending

Berørte komponenter

Aladtec Scheduling

2. september 2025 kl. 00.08 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2. september 2025 kl. 00.32 UTCresolved
This incident has been resolved.

TimeClock Plus Group10-2 Application Disruption

Startede 22. august 2025 kl. 05.04 UTC 18m

OutageStørre hændelse

Berørte komponenter

Group10-2.tcplusondemand.com

22. august 2025 kl. 05.04 UTCinvestigating
We are currently investigating this issue.
22. august 2025 kl. 05.10 UTCidentified
The issue has been identified and a fix is being implemented.
22. august 2025 kl. 05.16 UTCmonitoring
A fix has been implemented and we are monitoring the results.
22. august 2025 kl. 05.21 UTCresolved
This incident has been resolved.

Service Provider Degradation

Startede 21. august 2025 kl. 18.07 UTC 2h 2m

IssuesMindre hændelse

Berørte komponenter

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

21. august 2025 kl. 18.07 UTCinvestigating
We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.
21. august 2025 kl. 18.35 UTCidentified
Our Web Application Firewall provider has identified the issue and is working to implement a fix.
21. august 2025 kl. 19.46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21. august 2025 kl. 20.09 UTCresolved
This incident has been resolved.

TimeClock Plus Automation Service Disruption

Startede 11. august 2025 kl. 22.07 UTC 1h 24m

IssuesMindre hændelse

Berørte komponenter

Prod07.tcplusondemand.comProd34.tcplusondemand.comProd25.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comProd28.tcplusondemand.com

11. august 2025 kl. 22.07 UTCinvestigating
We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.
11. august 2025 kl. 22.28 UTCidentified
The issue has been identified and a fix is being implemented.
11. august 2025 kl. 23.26 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11. august 2025 kl. 23.31 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Startede 1. august 2025 kl. 15.37 UTC 3h 23m

OutageStørre hændelse

Berørte komponenter

Aladtec Scheduling

1. august 2025 kl. 15.37 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
1. august 2025 kl. 17.02 UTCidentified
The issue has been identified and a fix is being implemented.
1. august 2025 kl. 17.09 UTCmonitoring
A fix has been implemented and we are monitoring the results.
1. august 2025 kl. 19.00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Startede 29. juli 2025 kl. 17.31 UTC 56m

OutageKritisk hændelse

Berørte komponenter

Prod60.tcplusondemand.com

29. juli 2025 kl. 17.31 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
29. juli 2025 kl. 17.44 UTCidentified
The issue has been identified and a fix is being implemented.
29. juli 2025 kl. 17.54 UTCmonitoring
A fix has been implemented and we are monitoring the results.
29. juli 2025 kl. 18.27 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Startede 24. juni 2025 kl. 11.38 UTC 1h 21m

Pending

Berørte komponenter

Aladtec Scheduling

24. juni 2025 kl. 11.38 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com
24. juni 2025 kl. 12.10 UTCidentified
The issue has been identified and a fix is being implemented.
24. juni 2025 kl. 12.12 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24. juni 2025 kl. 13.00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Startede 18. juni 2025 kl. 16.40 UTC 3h 44m

OutageKritisk hændelse

Berørte komponenter

Group1.tcplusondemand.com

18. juni 2025 kl. 16.40 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
18. juni 2025 kl. 16.55 UTCidentified
The issue has been identified and a fix is being implemented.
18. juni 2025 kl. 17.39 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18. juni 2025 kl. 20.24 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Startede 13. juni 2025 kl. 14.01 UTC 31m

OutageStørre hændelse

Berørte komponenter

Aladtec Scheduling

13. juni 2025 kl. 14.01 UTCinvestigating
We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
13. juni 2025 kl. 14.10 UTCidentified
The issue has been identified and a fix is being implemented.
13. juni 2025 kl. 14.22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
13. juni 2025 kl. 14.24 UTCmonitoring
We are continuing to monitor for any further issues.
13. juni 2025 kl. 14.32 UTCresolved
This incident has been resolved.

Timeclock Plus driftsforstyrrelser | Uptimus