Trustpilot driftsforstyrrelser

1. 30. september 2026 kl. 18.04 UTCinvestigating

   Nogle brugere har problemer med at få adgang til vores business app i øjeblikket. Trustpilot er klar over problemet og arbejder på at løse det hurtigst muligt. Vi undskylder for ulejligheden.

2. 30. september 2026 kl. 20.29 UTCidentified

   Vi har identificeret et problem med https: / / business. trustpilot.com /. For nu, kan brugerne få adgang til specifikke underområder såsom: http: / / ie.forretning.trustpilot.com http: / / jp.business. trustpilot.com http: / / pt.business. trustpilot.com http: / / no.business. trustpilot.com http: / / ca.business. trustpilot.com http: / / nl- be.business. trustpilot.com http: / / uk.business. trustpilot.com http: / / fr.business. trustpilot.com http: / / dk.forretning.trustpilot.com http: / / es.business. trustpilot.com http: / / se.forretning.trustpilot.com http: / / nl.business. trustpilot.com http: / / au.business. trustpilot.com http: / / fr- be.business. trustpilot.com http: / / br.business. trustpilot.com http: / / fi.business. trustpilot.com http: / / de.business. trustpilot.com http: / / it.business. trustpilot.com http: / / nz.business. trustpilot.com http: / / pl.business. trustpilot.com http: / / at.business. trustpilot.com http: / / ch.business. trustpilot.com

3. 30. september 2026 kl. 21.23 UTCresolved

   Denne hændelse er nu løst, og alt fungerer som forventet

Automatisk oversat fra den officielle hændelsesopdatering.

1. 16. september 2026 kl. 12.46 UTCinvestigating

   Kunder, der bruger Produkt Review widgets med gennemgang deling kan ikke vise anmeldelser som forventet.

2. 16. september 2026 kl. 13.01 UTCidentified

   En opgradering til en vores databaser er ikke gået så glat som forventet. Vi arbejder i øjeblikket på at få den tilbage og køre ordentligt.

3. 16. september 2026 kl. 16.26 UTCidentified

   Vi har ikke været i stand til at begrænse spørgsmålet til acceptable niveauer, uden at det har resulteret i forringelse af tjenesten. Der vil i morgen blive behov for et nærmere nøje kig for at løse denne hændelse. Kunder, der bruger Product Review widgets med gennemgang deling (de berørte kunder) ville se, at de stadig arbejder og fremviser deres egne produktanmeldelser. Kun delte anmeldelser vil ikke være synlige.

4. 17. september 2026 kl. 08.43 UTCmonitoring

   Vi mener ikke, at problemet er blevet løst, og at produkt gennemgang widgets med gennemgang deling bør fungere som forventet. Vi vil fortsætte med at overvåge et par timer bare for en sikkerheds skyld.

5. 17. september 2026 kl. 10.47 UTCresolved

   Efter at have overvåget denne funktion i nogen tid nu, mener vi, at denne hændelse er nu løst, og alt fungerer som forventet

Automatisk oversat fra den officielle hændelsesopdatering.

1. 24. marts 2026 kl. 21.18 UTCinvestigating

   We are currently investigating this issue which may be impacting some users in accessing their business product catalog.

2. 24. marts 2026 kl. 21.46 UTCinvestigating

   We are continuing to investigate this issue. The product catalog and related areas of the B2B app are currently impacted, along with potential impact on some widgets.

3. 24. marts 2026 kl. 22.36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24. marts 2026 kl. 23.43 UTCresolved

   This incident has been resolved.

1. 24. marts 2026 kl. 13.00 UTCinvestigating

   We are currently investigating this issue.

2. 24. marts 2026 kl. 13.36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24. marts 2026 kl. 14.29 UTCresolved

   This incident has been resolved.

1. 14. november 2025 kl. 07.21 UTCinvestigating

   We're experiencing an elevated level of TrustBox errors and are currently looking into the issue.

2. 14. november 2025 kl. 07.55 UTCinvestigating

   We are continuing to investigate this issue.

3. 14. november 2025 kl. 08.22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14. november 2025 kl. 09.22 UTCresolved

   This incident has been resolved.

1. 10. november 2025 kl. 02.55 UTCinvestigating

   This incident has been resolved.

2. 10. november 2025 kl. 05.41 UTCinvestigating

   We are continuing to investigate this issue.

3. 10. november 2025 kl. 05.43 UTCresolved

   This incident has been resolved.

1. 17. juni 2025 kl. 12.33 UTCinvestigating

   Invitation history is not loading correctly for some users and invitation changes are slow to update.

2. 17. juni 2025 kl. 13.39 UTCmonitoring

   We’ve identified the cause of the issue and made changes to mitigate. We continue to monitor the situation.

3. 18. juni 2025 kl. 09.20 UTCresolved

   All systems continue to operate as expected.

1. 12. juni 2025 kl. 18.46 UTCidentified

   Some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 12. juni 2025 kl. 19.09 UTCidentified

   Due to 3rd party provider outage, some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and is actively monitoring the situation. We apologise for any inconvenience.

3. 12. juni 2025 kl. 20.03 UTCmonitoring

   Our 3rd-party provider has applied a fix, and we continue to monitor platform health.

4. 13. juni 2025 kl. 06.02 UTCresolved

   This incident has been resolved.

1. 12. juni 2025 kl. 11.12 UTCinvestigating

   We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.

2. 12. juni 2025 kl. 11.13 UTCinvestigating

   This incident may also affect some functionality for users of our business app, including flagging reviews. Thank you for your patience and understanding while we aim to resolve this issue as soon as possible.

3. 12. juni 2025 kl. 11.19 UTCidentified

   We have identified the root cause and taken steps to resolve the issue.

4. 12. juni 2025 kl. 11.20 UTCmonitoring

   We have resolved the root cause and continue to monitor the situation. Affected B2B / business app functionality has been restored, and any delayed publishing of reviews should be addressed in the next 30 minutes.

5. 12. juni 2025 kl. 11.23 UTCresolved

   The incident has now been resolved. Thank you for your patience and unerstanding.

1. 30. maj 2025 kl. 13.51 UTCinvestigating

   Some users are having trouble signing up for a free business account using the Google Sign-up option. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 30. maj 2025 kl. 13.53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 30. maj 2025 kl. 14.13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 30. maj 2025 kl. 14.19 UTCresolved

   This incident has been resolved.

1. 16. maj 2025 kl. 12.03 UTCmonitoring

   Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 16. maj 2025 kl. 12.23 UTCresolved

   This incident has been resolved.

1. 3. april 2025 kl. 08.36 UTCinvestigating

   We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

2. 3. april 2025 kl. 11.55 UTCinvestigating

   We continue to investigate this issue and will provide further updates when they become available.

3. 3. april 2025 kl. 13.16 UTCidentified

   We believe we have identified a contributing factor to this incident and are testing a potential fix. Some customers may continue to see stale product information and we plan to reprocess product updates once we have confidence that a fix has been found.

4. 3. april 2025 kl. 13.51 UTCmonitoring

   A fix has been deployed. We'll begin to cautiously reprocess delayed product updates whilst continuing to monitor the situation.

5. 4. april 2025 kl. 08.56 UTCmonitoring

   We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events and anticipate completing this data reconciliation by early afternoon, ~13:00 UTC.

6. 7. april 2025 kl. 07.27 UTCmonitoring

   We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events. This has taken a little longer than expected. We'll provide an update on progress by 11:00 UTC.

7. 8. april 2025 kl. 07.44 UTCresolved

   This incident has been resolved.

1. 3. april 2025 kl. 08.35 UTCresolved

   We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

1. 27. marts 2025 kl. 11.12 UTCidentified

   Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 27. marts 2025 kl. 11.41 UTCidentified

   Users may be experiencing a partial outage with Zapier integration invitations. The Trustpilot team has identified the issue and is currently working on a permanent solution. In the meantime, if you need to send invitations via Zapier urgently, we recommend re-authenticating the Zapier integration. We apologize for any inconvenience this may cause.

3. 27. marts 2025 kl. 13.29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27. marts 2025 kl. 13.33 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 27. marts 2025 kl. 14.50 UTCresolved

   This incident has been resolved.

1. 14. marts 2025 kl. 16.58 UTCinvestigating

   Degraded performance on consumer profile pages. We are currently investigating.

2. 14. marts 2025 kl. 19.21 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14. marts 2025 kl. 22.28 UTCresolved

   This incident has been resolved.

1. 11. marts 2025 kl. 12.51 UTCinvestigating

   At the moment we're experience data replication issues in our backend. We're currently working on this issue. We're sorry for any inconveniences.

2. 11. marts 2025 kl. 12.54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11. marts 2025 kl. 13.18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11. marts 2025 kl. 13.57 UTCresolved

   The fix has now been confirmed.

1. 29. januar 2025 kl. 10.05 UTCinvestigating

   We are currently investigating this issue.

2. 29. januar 2025 kl. 11.42 UTCmonitoring

   We have identified the issue, deployed a fix to address the issue, and we continue to monitor the situation.

3. 29. januar 2025 kl. 11.43 UTCmonitoring

   The fix that we've deployed may mean you need to sign out of your b2b account, and sign back in again.

4. 29. januar 2025 kl. 16.50 UTCresolved

   Thanks for your patience. Having monitored the situation for some time, we're happy that it is now resolved.

1. 28. januar 2025 kl. 15.29 UTCinvestigating

   Currently, business users are unable to log in to the B2B app using SSO.

2. 28. januar 2025 kl. 15.29 UTCinvestigating

   We are continuing to investigate this issue.

3. 28. januar 2025 kl. 16.15 UTCmonitoring

   A fix has been implemented. We are currently monitoring the situation.

4. 28. januar 2025 kl. 16.21 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 28. januar 2025 kl. 16.28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 28. januar 2025 kl. 16.32 UTCresolved

   This incident has been resolved.

1. 28. november 2024 kl. 15.28 UTCinvestigating

   We're aware of an issue delaying the sending of review invitations emails and custom template emails. We're currently investigating.

2. 28. november 2024 kl. 16.20 UTCinvestigating

   We are continuing to investigate this issue.

3. 28. november 2024 kl. 17.29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 28. november 2024 kl. 17.58 UTCmonitoring

   A fix has been implemented. We are actively processing through the queue of delayed review invitation emails, and will continue to monitor progress.

5. 3. december 2024 kl. 05.56 UTCresolved

   This incident has been resolved.

1. 25. oktober 2024 kl. 11.50 UTCinvestigating

   We are currently experiencing intermittent loading issues with our B2B application. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

2. 25. oktober 2024 kl. 12.19 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25. oktober 2024 kl. 13.10 UTCmonitoring

   B2B app performance has been restored to normal, and we are actively monitoring our systems. Thank you for your patience and understanding.

4. 25. oktober 2024 kl. 16.15 UTCresolved

   This incident has now been resolved and the B2B app is fully functional. Thank you for your patience and understanding.