Ubiquiti driftsforstyrrelser

1. 26. oktober 2026 kl. 21.00 UTCinvestigating

   En delmængde af UniFi Talk installationer kan opleve telefoni problemer, der påvirker indgående og udgående opkald. Installer, der bruger Advanced Call Routing, påvirkes.

2. 26. oktober 2026 kl. 21.20 UTCmonitoring

   Vi overvåger for at bekræfte, at tjenesten er genoprettet. Hvis du stadig har problemer med indgående eller udgående opkald, bedes du kontakte UniFi Support.

3. 27. oktober 2026 kl. 00.10 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 24. juli 2026 kl. 11.32 UTCinvestigating

   Vi undersøger i øjeblikket dette spørgsmål.

2. 24. juli 2026 kl. 11.39 UTCinvestigating

   Vi fortsætter med at undersøge dette spørgsmål.

3. 24. juli 2026 kl. 12.03 UTCidentified

   Spørgsmålet er blevet identificeret, og vi ser en gradvis genopretning.

4. 24. juli 2026 kl. 12.16 UTCidentified

   Vi fortsætter med at arbejde på en løsning på dette problem.

5. 24. juli 2026 kl. 12.23 UTCmonitoring

   Inddrivelse er i gang, og vi overvåger service ydeevne.

6. 24. juli 2026 kl. 13.48 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 16. juli 2026 kl. 09.05 UTCinvestigating

   Vi undersøger forhøjede 5xx fejl, der kan påvirke alle UI Cloud-tjenester, herunder web portaler, API 'er, autentificering, og cloud- managed applikationer. Spørgsmålet synes at være relateret til en igangværende AWS CloudFront hændelse påvirker kunder, der bruger CloudFront VPC Origin. Vi overvåger situationen aktivt, vurderer virkningen på tværs af vores platform og arbejder med AWS, som de undersøger. Vi vil levere opdateringer, efterhånden som flere oplysninger bliver tilgængelige.

2. 16. juli 2026 kl. 11.32 UTCresolved

   De forhøjede 5xx fejl, der påvirker UI Cloud-tjenester er blevet løst, og service er vendt tilbage til normal drift. Vi vil dele yderligere oplysninger, hvis yderligere handling eller opfølgning er påkrævet.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 26. februar 2026 kl. 17.41 UTCidentified

   The issue has been identified.

2. 26. februar 2026 kl. 17.41 UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. 26. februar 2026 kl. 17.42 UTCidentified

   We are continuing to monitor this issue.

4. 27. februar 2026 kl. 02.23 UTCresolved

   This incident has been resolved.

1. 20. oktober 2025 kl. 09.51 UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. 20. oktober 2025 kl. 12.17 UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. 21. oktober 2025 kl. 07.14 UTCresolved

   This incident has been resolved.

1. 24. september 2025 kl. 10.25 UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. 24. september 2025 kl. 12.37 UTCmonitoring

   We are continuing to monitor for any further issues

3. 24. september 2025 kl. 13.56 UTCresolved

   This incident has been resolved.

1. 6. marts 2025 kl. 17.15 UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 6. marts 2025 kl. 17.17 UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. 6. marts 2025 kl. 17.43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6. marts 2025 kl. 20.16 UTCresolved

   This incident has been resolved.

1. 10. december 2024 kl. 10.26 UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. 10. december 2024 kl. 19.05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10. december 2024 kl. 22.54 UTCresolved

   This incident has been resolved.

1. 1. november 2024 kl. 09.54 UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. 2. november 2024 kl. 09.33 UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. 2. november 2024 kl. 10.04 UTCidentified

   An issue has been identified and we are implementing a fix.

4. 2. november 2024 kl. 10.38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2. november 2024 kl. 11.22 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3. november 2024 kl. 12.15 UTCresolved

   This incident has been resolved.

1. 20. september 2024 kl. 11.21 UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20. september 2024 kl. 12.32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20. september 2024 kl. 12.59 UTCresolved

   This incident has been resolved.

1. 29. august 2024 kl. 09.28 UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 29. august 2024 kl. 10.32 UTCresolved

   This incident has been resolved.

1. 16. april 2024 kl. 00.48 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16. april 2024 kl. 02.50 UTCresolved

   This incident has been resolved.

1. 16. februar 2024 kl. 08.59 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16. februar 2024 kl. 11.15 UTCmonitoring

   We are continuing to monitor for any further issues

3. 16. februar 2024 kl. 12.05 UTCresolved

   This incident has been resolved.

1. 31. januar 2024 kl. 20.40 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 31. januar 2024 kl. 21.30 UTCresolved

   This incident has been resolved.

1. 26. januar 2024 kl. 08.46 UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. 26. januar 2024 kl. 09.01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26. januar 2024 kl. 09.49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26. januar 2024 kl. 11.28 UTCresolved

   This incident has been resolved.

1. 20. december 2023 kl. 13.09 UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. 20. december 2023 kl. 14.10 UTCresolved

   This incident has been resolved.

1. 18. september 2023 kl. 21.15 UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. 19. september 2023 kl. 06.38 UTCinvestigating

   We are continuing to investigate this issue.

3. 19. september 2023 kl. 06.40 UTCresolved

   This incident has been resolved.

1. 18. september 2023 kl. 18.56 UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. 18. september 2023 kl. 20.23 UTCinvestigating

   We are continuing to investigate this issue.

3. 18. september 2023 kl. 20.24 UTCresolved

   This incident has been resolved.

1. 24. april 2023 kl. 20.32 UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. 24. april 2023 kl. 21.11 UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. 24. april 2023 kl. 21.16 UTCresolved

   This incident has been resolved.

1. 20. april 2023 kl. 17.21 UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20. april 2023 kl. 17.23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20. april 2023 kl. 18.13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 20. april 2023 kl. 18.31 UTCresolved

   This incident has been resolved.