Udemy driftsforstyrrelser

1. 3. september 2026 kl. 19.56 UTCinvestigating

   Vi har indsnævret en sandsynlig årsag til SSO login problemer og er rullende tilbage en nylig udgivelse som en korrigerende handling. Vi overvåger nøje og vil levere en opdatering snart.

2. 3. september 2026 kl. 20.03 UTCmonitoring

   Vi har rullet den seneste udgivelse, der var årsag SSO login problemer, og vi ser login fejl vende tilbage til normale niveauer. Vi fortsætter med at overvåge nøje for at bekræfte, at problemet er helt løst.

3. 3. september 2026 kl. 20.14 UTCresolved

   Den seneste udgivelse forårsager SSO login spørgsmål er blevet rullet tilbage, og login funktionalitet er vendt tilbage til normal. Denne hændelse er nu løst. Vi undskylder for eventuelle ulemper.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 23. august 2026 kl. 17.03 UTCinvestigating

   Vi undersøger rapporter om, at nogle brugere ikke kan logge ind på Udeman. Vores ingeniørhold arbejder aktivt på et fix. Vi vil levere opdateringer, efterhånden som flere oplysninger bliver tilgængelige.

2. 24. august 2026 kl. 00.18 UTCinvestigating

   Vi er i øjeblikket ved at undersøge rapporter af brugere støder på en applikationsfejl ("client- side undtagelse"), når du indlæser Udemys web login side. Arbejde rundt: Udemy Mobile App (iOS og Android) er fuldt operationelle og upåvirket af dette problem. Imputerede elever og instruktører rådes til at logge ind via den mobile app, mens vi arbejder på en rettelse for web-adgang. Vi arbejder aktivt med ingeniørarbejde for at løse dette så hurtigt som muligt. Vi vil fortsætte med at sende opdateringer inden for den næste time eller så snart nye oplysninger bliver tilgængelige.

3. 24. august 2026 kl. 00.51 UTCidentified

   Vores hjemmeside oplever i øjeblikket et stabilitetsproblem - vores ingeniørteam arbejder i øjeblikket på at løse det. Dette kan påvirke Udemy.com elever adgang til platformen via desktop web browsere. Symptomer er login fejl og klient- side ansøgning fejl, når du forsøger at få adgang til webstedet på desktop browsere (Chrome, Firefox, Brave). Anbefalet arbejde rundt: Den mobile oplevelse er upåvirket. Du kan fortsætte med at få adgang til dine kurser ved hjælp af Udemy Mobile App eller en mobil webbrowser, mens vi arbejder på en opløsning. Vores team har identificeret årsagen og et fix er i øjeblikket i gennemgang. Vi vil give en yderligere opdatering inden for den næste time. For live status opdateringer, skal du abonnere på vores status side. Vi sætter pris på din tålmodighed.

4. 24. august 2026 kl. 01.26 UTCresolved

   Vores engineering team har løst problemet påvirker logged- i elever på Udemy.com. Brugere oplevede programfejl på hjemmesiden og min læringsside, når adgang til webstedet via desktop web browsere. Et fix er blevet anvendt fuldt ud, og problemet opstår ikke længere. Der kræves ingen handling i din ende. Vi undskylder forstyrrelsen og takker dig for din tålmodighed.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 5. august 2026 kl. 07.48 UTCidentified

   We are seeing reports of SSO login failures of Udemy Business users. Our engineers have been aware of the issue and are now working to resolve it. Users may see the error message "We’re experiencing some issues with our website" while logging in via SSO.

2. 5. august 2026 kl. 07.50 UTCidentified

   We are continuing to work on a fix for this issue.

3. 5. august 2026 kl. 18.44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5. august 2026 kl. 22.42 UTCresolved

   Resolved – SSO Login Issues August 5, 2026 | 06:53 UTC – 08:44 UTC We have resolved an issue that affected SSO-based login for some Udemy Business users. During this window, a subset of users experienced login failures when attempting to authenticate via SSO. The issue was caused by a degradation in a third-party identity service and has been fully resolved. We apologize for the inconvenience and are taking steps to improve our detection and response for similar third-party disruptions in the future.

1. 24. juni 2026 kl. 18.46 UTCidentified

   Vi er i øjeblikket klar over et problem, hvor nogle video uploads kan opleve udvidede behandlingstider. Uploadede videoer kan forblive i en "Processing" tilstand længere end forventet. Hvem er påvirket: Instruktører uploader videoindhold på platformen.

2. 24. juni 2026 kl. 18.56 UTCidentified

   Vi er i øjeblikket klar over et problem, hvor nogle medier uploads kan opleve udvidede behandlingstider. Uploadede medier, herunder videoer og billeder, kan forblive i en "Processing" tilstand længere end forventet.

3. 24. juni 2026 kl. 22.28 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 27. maj 2026 kl. 11.01 UTCinvestigating

   Our site is experiencing an issue with purchasing courses and subscriptions - We're looking into this, and we'll report back as more information becomes available.

2. 27. maj 2026 kl. 11.30 UTCresolved

   We have resolved the issue on our site, and performance is back to normal. We appreciate your patience.

1. 15. maj 2026 kl. 19.35 UTCinvestigating

   We are currently investigating this issue.

2. 15. maj 2026 kl. 20.06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15. maj 2026 kl. 20.15 UTCresolved

   This incident has been resolved.

1. 8. maj 2026 kl. 01.19 UTCinvestigating

   We are currently investigating an issue that may affect some logged-in users. Our engineering team is actively working to resolve it. We will provide updates as more information becomes available.

2. 8. maj 2026 kl. 01.55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8. maj 2026 kl. 02.12 UTCidentified

   We are currently experiencing service disruptions due to a third-party infrastructure issue. Some users may experience degraded performance or intermittent errors. Current status: We have identified the root cause and are working with our infrastructure provider to restore full service. We are seeing signs of recovery and expect continued improvement. We apologize for the inconvenience and will provide updates as the situation progresses.

4. 8. maj 2026 kl. 03.30 UTCidentified

   Service disruption. We are currently stable but still open to impact from the AWS issues. AWS is currently trying to restore a cooling system that caused an overheating event within the datacenter. Next schedule update is around 10pm PT. You may see errors when trying to sign in or watch content. It's still ongoing, we will share more updates as they come in. Thank you for your patience.

5. 8. maj 2026 kl. 06.06 UTCmonitoring

   Amazon is starting to recover according to the latest updates, but we are seeing some elevated errors again. We are continuing to monitor.

6. 8. maj 2026 kl. 10.01 UTCmonitoring

   We are seeing recovery in all impacted areas of our site. We are continuing to monitor for any further issues.

7. 8. maj 2026 kl. 17.55 UTCmonitoring

   We are continuing to monitor for any further issues.

8. 8. maj 2026 kl. 17.57 UTCresolved

   The issue caused by a third-party infrastructure problem has been resolved. Systems are now back to normal, and services are running as expected. We’ll keep monitoring closely, but things are looking good on our side.

1. 5. maj 2026 kl. 12.23 UTCinvestigating

   Our site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.

2. 5. maj 2026 kl. 17.15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5. maj 2026 kl. 19.27 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 5. maj 2026 kl. 19.31 UTCresolved

   This incident has been resolved.

1. 20. april 2026 kl. 15.45 UTCinvestigating

   Our site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.

2. 20. april 2026 kl. 16.03 UTCinvestigating

   We are continuing to investigate this issue.

3. 20. april 2026 kl. 16.14 UTCmonitoring

   We are seeing signs of recovery following earlier performance degradation across the platform. Users should experience improved load times, and services are stabilizing. Our engineering team continues to monitor closely to ensure full resolution. We will provide another update once monitoring is complete or if any changes occur.

4. 20. april 2026 kl. 16.25 UTCresolved

   This incident has been resolved. Performance has returned to normal across the platform. Our engineering team has confirmed stability and will continue to monitor as a precaution. Thank you for your patience while we worked to address this.

1. 16. april 2026 kl. 01.09 UTCinvestigating

   We’re currently investigating an issue where some users see a blank area instead of the video player when trying to watch Udemy courses in a web browser. Our engineering team is working to identify the cause and restore normal video playback. Workaround: Some users may be able to access and watch their courses by: – Using the Udemy mobile app (iOS or Android), or – Trying a different browser or device. We’ll share another update here as soon as we have more information.

2. 16. april 2026 kl. 01.34 UTCmonitoring

   Fix deployed for blank video player issue We’ve deployed a change intended to fix the issue where some users saw a blank area instead of the course video player when watching Udemy courses in a web browser. Initial checks indicate that video playback is working as expected again, but we are continuing to monitor error rates and user feedback to ensure the issue is fully resolved. If you still see a blank area instead of the video player, please refresh your browser. If the issue persists, contact Udemy Support so we can investigate further.

3. 16. april 2026 kl. 01.59 UTCresolved

   Our engineering team has implemented a fix, and course access is now functioning as expected.

1. 13. april 2026 kl. 13.30 UTCinvestigating

   Our Udemy.com site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.

2. 13. april 2026 kl. 15.09 UTCresolved

   This incident has been resolved.

1. 12. april 2026 kl. 16.36 UTCinvestigating

   We are currently investigating an issue where some learners may be receiving an usually high number of email notification from the platform. Our engineering team is actively working to identify the root cause and mitigate the impact. We understand this may be disruptive and appreciate your patience while we resolve the issue.

2. 13. april 2026 kl. 16.21 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13. april 2026 kl. 16.27 UTCresolved

   This incident has been resolved.

1. 9. april 2026 kl. 09.48 UTCinvestigating

   Our site is experiencing a stability issue. Symptoms are blank pages and slowness on the site. We're looking into this, and we'll report back as more information becomes available.

2. 9. april 2026 kl. 09.54 UTCmonitoring

   Current Status: Recovery in Progress We’re starting to see positive signs of recovery on the site. Our engineering team will continue monitoring to ensure full restoration. Thank you for your continued patience.

3. 9. april 2026 kl. 10.36 UTCresolved

   We have resolved the stability issue on our site, and performance is back to normal. We appreciate your patience.

1. 6. april 2026 kl. 17.18 UTCidentified

   Non-cached course landing pages may fail to load for users, resulting in errors when accessing course content.

2. 6. april 2026 kl. 17.44 UTCidentified

   We are continuing to work on a fix for this issue.

3. 6. april 2026 kl. 17.50 UTCidentified

   Some course pages may not load and instead show an error, preventing learners from accessing the course content.

4. 6. april 2026 kl. 18.44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 6. april 2026 kl. 22.53 UTCresolved

   This incident has been resolved.

1. 30. marts 2026 kl. 10.07 UTCinvestigating

   We are investigating an issue where learner course progress appears as less than 100% in reports and dashboards, despite the fact that they have already received completion certificates. Our engineering team is currently working to resolve it.

2. 30. marts 2026 kl. 16.09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 30. marts 2026 kl. 23.09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 1. april 2026 kl. 10.04 UTCmonitoring

   We’re seeing gradual recovery in the course completion ratio. We will continue to monitor the results.

5. 2. april 2026 kl. 18.19 UTCresolved

   This incident has been resolved.

1. 20. marts 2026 kl. 15.37 UTCinvestigating

   We are investigating an issue where some learners are unable to complete coding exercises. After running or modifying the base code and clicking Run tests, the execution hangs for 1–2 minutes and then returns the error message “Something is wrong in our systems.”

2. 20. marts 2026 kl. 16.26 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20. marts 2026 kl. 17.00 UTCresolved

   This incident has been resolved.

1. 12. marts 2026 kl. 16.15 UTCinvestigating

   We are currently investigating an issue affecting Single Sign-On (SSO) for some users following a recent authentication service migration. At this time, most existing users can log in via SSO but may have experienced failures earlier. New users attempting to sign up via SSO are still impacted. They may see a generic error message or be redirected back to the login page after attempting SSO. We will provide updates here as we make progress. As a temporary workaround, where available in your organization, users may log in using a non‑SSO method (e.g., email and password) while we complete our SSO remediation.

2. 12. marts 2026 kl. 16.35 UTCinvestigating

   SSO login has been restored. We are now focused on a remaining issue where some users cannot authenticate to the Udemy Business MCP Server for AI tool integrations. Our team is investigating and deploying fixes.

3. 12. marts 2026 kl. 18.57 UTCresolved

   All SSO login/sign-up issues and Udemy Business MCP authentication issues have been resolved. Both standard SSO access and MCP-based AI tool integrations are now working normally.

1. 11. marts 2026 kl. 02.12 UTCinvestigating

   We are aware of an issue with the Course Progress where lectures are not being marked as complete. Our team is actively investigating and working to restore normal performance as quickly as possible. Further updates will be posted here.

2. 11. marts 2026 kl. 02.39 UTCidentified

   The course-taking feature on our site is currently experiencing stability issues - our engineering team is currently working to resolve it. This impacts both Udemy Business and Udemy.com. Symptoms are lectures are not able to be marked as complete, even after watching the content fully.

3. 11. marts 2026 kl. 08.24 UTCmonitoring

   [Update] - Course completion seems to be fixed for new lectures consumed. Our engineering teams are now working on backfilling the data for the impacted interval. We truly appreciate your patience and understanding.

4. 12. marts 2026 kl. 02.45 UTCresolved

   We have resolved the issue with the Course completion feature on our site, but some users who watched the full course content during the incident may still see the lectures not being marked as completed. We appreciate your patience. [Action needed] Udemy is working to fix this issue automatically as part of the cleanup tasks from this incident, but it may take more time. If you urgently need this to be resolved, please contact support who can support you further.

1. 5. marts 2026 kl. 11.27 UTCinvestigating

   The Labs feature on our UB site is currently experiencing stability issues - our engineering team is currently working to resolve it.

2. 5. marts 2026 kl. 15.14 UTCmonitoring

   [Monitoring] Stability Issues: Jupyter Notebook Lab Our investigation confirmed that stability issues were isolated to Jupyter Notebook Labs. The root cause has been addressed, and we are now in a monitoring phase while the system returns to normal operating parameters.

3. 5. marts 2026 kl. 16.14 UTCresolved

   Resolved: Stability Issues - Jupyter Notebook Labs Status Update Message Resolved - The stability issues affecting Jupyter Notebook Labs have been fully resolved. After a period of monitoring, we have confirmed that the system is stable and operating at normal parameters. We apologize for any disruption this may have caused.

1. 2. marts 2026 kl. 23.39 UTCinvestigating

   We are aware of an issue causing slow loading times across parts of our site. We are still investigating the full impact, but at this time we know that performance is degraded for some users. Our team is actively investigating and working to restore normal performance as quickly as possible. Further updates will be posted here.

2. 2. marts 2026 kl. 23.56 UTCmonitoring

   Our engineering team has reverted the recent change that caused course landing pages to fail to load for all users. Course landing pages are now loading again and overall site performance is improving. We are continuing to monitor closely to ensure everything remains stable. We’ll post a final update once performance is fully confirmed as normal.

3. 3. marts 2026 kl. 00.04 UTCresolved

   We’ve resolved the issue that prevented course landing pages from loading for Market Place and Personal Plan Grow with Google subscribers. Course landing pages are now loading normally again. We understand this disruption may have impacted your learning plans, and we’re sorry for the inconvenience this caused. This incident did not impact Udemy Business users.