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    Unbounce driftsforstyrrelser

    54 Unbounce incidents · april 2023 — official updates, affected components, duration and resolution details.

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    Gendannelse af faktureringsfunktioner - nu overvågning

    Startede 19. oktober 2026 kl. 23.31 UTC · I gang

    IssuesMindre hændelse
    Berørte komponenter
    Web Application (app.unbounce.com)
    1. 19. oktober 2026 kl. 23.31 UTCidentified

      Fakturering fungerer midlertidigt. Dette påvirker handlinger som: - Opgradering - Nedgradering - Annulleringer - Tilmeldinger Vores udviklingsteam arbejder aktivt på at løse dette problem. Vi vil opdatere dette rum, når mere information er tilgængelig.

    2. 20. oktober 2026 kl. 14.28 UTCmonitoring

      Billingfunktioner er blevet genoprettet.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Forsinkelse i leads leveret til Mailchimp

    Startede 28. september 2026 kl. 16.08 UTC · 1h 32m

    IssuesMindre hændelse
    Berørte komponenter
    Third-Party Integrations
    1. 28. september 2026 kl. 16.08 UTCinvestigating

      Unbounce oplever i øjeblikket en forsinkelse i levering fører til Mailchimp. Lead data vil stadig blive leveret og er stadig ved at blive indsamlet af Unbounce. Leads kan ses i view fører del af siden oversigt skærmen og kan eksporteres som en csv fil. Vi undersøger i øjeblikket dette spørgsmål og arbejder på at få det løst hurtigst muligt. Abonner på denne statusside for at modtage meddelelser om opdateringer som de er tilgængelige.

    2. 28. september 2026 kl. 16.12 UTCidentified

      Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

    3. 28. september 2026 kl. 17.12 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    4. 28. september 2026 kl. 17.39 UTCresolved

      Hændelsen er løst. Leads er i stand til at få leveret til Mailchimp som sædvanlig igen. Alle spor er blevet sendt til Mailchimp.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Elevated Page Server Errors (Asia Pacific Region)

    Startede 14. august 2026 kl. 15.28 UTC · 2h 15m

    OutageStørre hændelse
    Berørte komponenter
    Page Servers
    1. 14. august 2026 kl. 15.28 UTCinvestigating

      We're investigating elevated errors on our page servers, currently isolated to the Asia Pacific (APAC) region. Visitors from that region attempting to view live Unbounce pages may see a gateway error instead of the page loading. No other regions are currently affected.

    2. 14. august 2026 kl. 16.07 UTCmonitoring

      A fix has been implemented and we are now monitoring for recovery of Page Server in the Asia Pacific region.

    3. 14. august 2026 kl. 16.52 UTCmonitoring

      Health checks have returned to 100% as of 9:17 AM PST. Visitors from Asia Pacific region should be able to view live Unbounce pages without any errors now. Our engineering team is continuing to monitor traffic to ensure error rates stabilize completely.

    4. 14. august 2026 kl. 17.42 UTCresolved

      This incident has been resolved.

    Nogle Navigation Links mangler i øjeblikket i app.unbounce.com

    Startede 22. juli 2026 kl. 18.06 UTC · 22m

    IssuesMindre hændelse
    Berørte komponenter
    Web Application (app.unbounce.com)
    1. 22. juli 2026 kl. 18.06 UTCinvestigating

      Vi er i øjeblikket ved at undersøge et problem med manglende navigations links i app.unbounce.com. I venstre side-menuen mangler disse links i øjeblikket: - Popups & Sticky Bars - Integrationer - Brugere - Scripthåndtering - Labs Vores udviklingsteam arbejder aktivt på at løse dette problem. Vi vil opdatere dette rum, når mere information er tilgængelig.

    2. 22. juli 2026 kl. 18.20 UTCmonitoring

      Et fix er blevet implementeret, og vi overvåger resultaterne. Alle navigationslinks er tilgængelige igen.

    3. 22. juli 2026 kl. 18.28 UTCresolved

      Denne hændelse er blevet løst. Alle navigationslinks i venstre side-menuen er nu tilgængelige.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Service Disruption Affecting Some Integrations

    Startede 25. maj 2026 kl. 14.33 UTC · 1d 9h

    OutageStørre hændelse
    Berørte komponenter
    Third-Party Integrations
    1. 25. maj 2026 kl. 14.33 UTCinvestigating

      We are currently investigating an issue impacting some integrations. Affected users may experience delayed or failed delivery of integration events and notifications.

    2. 25. maj 2026 kl. 15.00 UTCidentified

      The issue has been identified, and our engineering team is actively working on a fix.

    3. 25. maj 2026 kl. 17.36 UTCmonitoring

      Our engineering team has implemented a fix, and lead delivery to integrations is now processing again. The system is currently working through a backlog of delayed integration events, and we expect catch-up processing to continue for several hours. During this time, newly submitted leads and integration deliveries may still experience delays while the backlog is being processed. We will continue to share updates as progress is made.

    4. 25. maj 2026 kl. 22.02 UTCmonitoring

      The backlog of delayed integration events has now been processed, and new events should be processed normally again in real time. Next, our Engineering team will work on backfilling any events impacted by the outage and syncing integration errors to the UI.

    5. 26. maj 2026 kl. 19.59 UTCmonitoring

      The integration events affected by the incident have all been backfilled. As a next step, our engineers will work towards syncing integration errors to the UI. Thank you for your patience so far, and don't hesitate to reach out to our Support Team if you have any questions. We'll continue to share updates as progress is made.

    6. 27. maj 2026 kl. 00.18 UTCresolved

      This incident has been resolved. We've backfilled the events impacted by the outage and have completed syncing integration errors to the UI.

    Unable to Connect Custom Domains

    Startede 4. marts 2026 kl. 18.33 UTC · 5h 59m

    OutageStørre hændelse
    Berørte komponenter
    Third Party Providers
    1. 4. marts 2026 kl. 18.33 UTCinvestigating

      We are currently investigating issues with custom domain registration functionality due to a Cloudflare outage.

    2. 4. marts 2026 kl. 23.24 UTCmonitoring

      A fix has been implemented, and we are actively monitoring to ensure continued stability. Custom domain registration is now operating as expected.

    3. 5. marts 2026 kl. 00.32 UTCresolved

      This incident has been resolved. Custom domain registration is now operating as expected. Please feel free to reach out to our Support Team if you have any questions.

    Issues with In-App Cancellation Requests

    Startede 20. februar 2026 kl. 16.11 UTC · 27m

    IssuesMindre hændelse
    Berørte komponenter
    Web Application (app.unbounce.com)
    1. 20. februar 2026 kl. 16.11 UTCinvestigating

      We are currently investigating our in-app cancellation requests being blocked by an external form error. Please contact our support team at https://unbounce.com/contact-us/support/ to have cancellations manually processed.

    2. 20. februar 2026 kl. 16.38 UTCresolved

      In-App Cancellations are fully functional.

    Click Conversions Not Being Captured

    Startede 13. februar 2026 kl. 22.40 UTC · 54m

    OutageStørre hændelse
    1. 13. februar 2026 kl. 22.40 UTCmonitoring

      Earlier today, Unbounce experienced an issue where link click conversions were not being captured as expected between 9:02 AM and 2:19 PM PST. Our team has identified the root cause and implemented a fix. Conversion tracking for link clicks is now functioning normally, and we are actively monitoring to ensure continued stability. Conversions that occurred during the impacted window may not have been recorded. We are currently investigating whether these conversions can be recovered retroactively and will provide further updates as soon as more information is available. We apologize for the disruption and appreciate your patience. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 13. februar 2026 kl. 23.34 UTCresolved

      This incident has been resolved. Conversion tracking on link clicks are now functioning normally. We are currently working on restoring the clicks conversions that may have been affected during the incident window. We will provide further communication if any additional action is required. Thank you for your patience while we worked through this issue.

    Some Leads mistakenly filtered as spam on non-secured (http) landing pages

    Startede 15. januar 2026 kl. 20.22 UTC · 20d 3h

    IssuesMindre hændelse
    Berørte komponenter
    Web Application (app.unbounce.com)
    1. 15. januar 2026 kl. 20.22 UTCidentified

      Due to an issue with a 3rd party provider, we are seeing some leads mistakenly marked as spam when a form is filled out on a non-secured (http) landing page. No data is lost and once our 3rd party provider has resolved the issue on their end, we will be able to recover any leads erroneously marked as spam and we will reach out to affected customers on an individual basis. Thank you for your patience. We'll update here once this issue has been resolved. We always recommend enabling and forcing SSL/https to secure any landing page (more on that here: https://documentation.unbounce.com/hc/en-us/articles/204756634-How-Do-I-Secure-my-Landing-Page-Domain-with-SSL)

    2. 19. januar 2026 kl. 21.24 UTCmonitoring

      Our 3rd party provider has resolved the issue on their end and leads are being categorized as expected.

    3. 5. februar 2026 kl. 00.07 UTCresolved

      Any leads erroneously marked as spam have been restored to the Unbounce App for the affected accounts as of January 23rd. Thank you for your patience while we resolved this issue and restored the missing data.

    Live ubpages.com Pages Not Loading

    Startede 15. december 2025 kl. 05.36 UTC · 2h 9m

    OutageStørre hændelse
    Berørte komponenter
    Page Servers
    1. 15. december 2025 kl. 05.36 UTCidentified

      Unbounce is currently experiencing an outage on ubpages.com. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We have identified the issue and are currently working towards resolution.

    2. 15. december 2025 kl. 06.00 UTCmonitoring

      The resolution has been implemented and are seeing recovery. We will continue to monitor as the recovery propagates across the network.

    3. 15. december 2025 kl. 07.45 UTCresolved

      The issue should now be resolved as we see traffic volumes have now returned to normal.

    Live Pages Not Loading

    Startede 5. december 2025 kl. 08.47 UTC · 25m

    OutageStørre hændelse
    1. 8. december 2025 kl. 19.00 UTCresolved

      On December 5, 2025, between 08:47 and 09:12 UTC, Cloudflare experienced an outage that affected all Unbounce pages. During this period, all live pages were unavailable, and no data was collected. The Unbounce app (unbounce.com) was also inaccessible. Once Cloudflare resolved the issue, all pages were live again and data collection resumed as normal. If you have any questions or concerns regarding this incident, please contact our Support Team.

    Leads Delayed Due to 3rd Party Incident

    Startede 17. november 2025 kl. 13.00 UTC · 0m

    OutageStørre hændelse
    1. 19. november 2025 kl. 20.06 UTCresolved

      Due to an incident that one of our 3rd party partners experienced, some legitimate leads received on November 17th, 2025 between approximately 5am PT - 6:40am PT were incorrectly marked as spam. We will be resubmitting those leads today (November 19th, 2025) and that work should be complete by end of day.

    E-mail notification integration not working

    Startede 10. november 2025 kl. 14.35 UTC · 10h 52m

    IssuesMindre hændelse
    Berørte komponenter
    Third-Party Integrations
    1. 10. november 2025 kl. 14.35 UTCinvestigating

      Unbounce is currently experiencing an issue where the e-mail notification integration doesn't send over the notification e-mail. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 10. november 2025 kl. 15.38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10. november 2025 kl. 19.36 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 10. november 2025 kl. 21.16 UTCmonitoring

      Email notifications are now sending as expected and we are working to resend notifications that were missed during the outage.

    5. 11. november 2025 kl. 01.27 UTCresolved

      Email Notifications are fully restored and we expect any delayed notifications from the outage period to re-send by the end of day Wednesday (PT). Thank you for your patience while we investigated and resolved this issue. If you continue to see issues with notification delivery, please contact Support via the question mark (?) icon near the top right of the Unbounce app.

    Page Publishing Issues

    Startede 29. oktober 2025 kl. 15.08 UTC · 32m

    OutageStørre hændelse
    Berørte komponenter
    Web Application (app.unbounce.com)
    1. 29. oktober 2025 kl. 15.08 UTCinvestigating

      We’re currently investigating an issue preventing pages from being published in Unbounce. Users may see the “We’re publishing your page” message indefinitely, and the publishing process does not complete. Our team is actively working to identify the cause and restore full publishing functionality as soon as possible. We’ll provide updates here as they become available.

    2. 29. oktober 2025 kl. 15.22 UTCmonitoring

      Publishing pages is operational again, and we are monitoring to ensure everything remains stable.

    3. 29. oktober 2025 kl. 15.40 UTCresolved

      Publishing functionality is fully restored. All pages that were previously stuck in publishing have now been published. No further action is required from users.

    Ubpages.com domain issues

    Startede 27. oktober 2025 kl. 13.51 UTC · 2h 35m

    OutageStørre hændelse
    Berørte komponenter
    Page Servers
    1. 27. oktober 2025 kl. 13.51 UTCinvestigating

      The ubpages.com domain is currently experiencing intermittent issues. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 27. oktober 2025 kl. 16.07 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27. oktober 2025 kl. 16.22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27. oktober 2025 kl. 16.25 UTCresolved

      This incident has been resolved.

    App.unbounce.com Currently Not Available

    Startede 20. oktober 2025 kl. 11.34 UTC · 11h 53m

    OutageStørre hændelse
    Berørte komponenter
    Web Application (app.unbounce.com)
    1. 20. oktober 2025 kl. 11.34 UTCidentified

      Due to an outage with our provider AWS (Amazon Web Services) the Unbounce app has been down for the past 2-3hours. Our systems are coming back to life and most of Unbounce is functional now. Publishing pages still isn't possible for the time being. We'll update this space once we have more updates.

    2. 20. oktober 2025 kl. 11.57 UTCmonitoring

      Publishing pages is possible now again.

    3. 20. oktober 2025 kl. 15.08 UTCmonitoring

      Due to the AWS outage it's currently not possible to publish/unpublish global scripts via the Script Manager. Smart Traffic also doesn't function sporadically, causing the default variant to be served.

    4. 20. oktober 2025 kl. 16.21 UTCmonitoring

      Smart Traffic functions as normal again. Currently, global scripts still aren't able to published via the Script Manager.

    5. 20. oktober 2025 kl. 18.03 UTCmonitoring

      Page publishing is failing again due the the AWS outage. This issue should be resolved after AWS has resolved the outage. We'll be back with an update when that happens.

    6. 20. oktober 2025 kl. 20.55 UTCmonitoring

      Publishing pages and Global Scripts via the Script Manager should be functional again, but some sporadic errors may come up until the AWS outage is fully resolved. Also, a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations. We will begin processing these leads until we're sure that the AWS services can handle them reliably.

    7. 20. oktober 2025 kl. 23.28 UTCresolved

      This incident has been resolved. The AWS issue was closed and all Unbounce features are now operating as normal. Please note that a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations, but they haven't been lost. We will begin processing these leads tomorrow when circumstances have settled.

    App.unbounce.com pages list sporadically not loading

    Startede 3. september 2025 kl. 16.42 UTC · 3h 27m

    IssuesMindre hændelse
    Berørte komponenter
    Web Application (app.unbounce.com)
    1. 3. september 2025 kl. 16.42 UTCinvestigating

      When visiting app.unbounce.com customers may experience intermittent issues with the page list not loading (showing up as blank). It's good to note that refreshing app.unbounce.com usually makes the page list show up again. Our developers are investigating and this space will be updated once we have more information.

    2. 3. september 2025 kl. 17.32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3. september 2025 kl. 20.09 UTCresolved

      This incident is now resolved. A fix was implemented and the intermittent issues have stopped. Please don't hesitate to reach out to our support team if you have any questions.

    Newly Added Domains Stuck in "Configuring" State

    Startede 21. juli 2025 kl. 23.29 UTC · 12h 22m

    OutageStørre hændelse
    Berørte komponenter
    SSL Certificate Provisioning
    1. 21. juli 2025 kl. 23.29 UTCinvestigating

      Unbounce is currently experiencing an issue with configuring custom domains that have just been added. All existing domains are unaffected. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 22. juli 2025 kl. 00.04 UTCmonitoring

      We have identified that the issue is caused by Let's Encrypt – the 3rd party SSL certificate provider we use. They are currently experiencing an outage that affects how our domains get new SSL certificates. For more information on the outage, check out their status page: https://letsencrypt.status.io/. We are monitoring the status of the Let's Encrypt outage and we'll be back with more updates at a later time.

    3. 22. juli 2025 kl. 04.25 UTCmonitoring

      We have seen recovery of Let's Encrypt – the 3rd party SSL certificate provider we use. All impacted domains have recovered. New custom domains may remain in a configuring state for longer than normal, as the 3rd party system recovers from the resulting high traffic volumes.

    4. 22. juli 2025 kl. 11.51 UTCresolved

      This incident has been resolved.

    App.unbounce.com Currently Not Available

    Startede 8. juli 2025 kl. 23.07 UTC · 28m

    OutageKritisk hændelse
    Berørte komponenter
    Web Application (app.unbounce.com)
    1. 8. juli 2025 kl. 23.07 UTCmonitoring

      We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Live landing pages are not affected. Our development team is actively working on resolving this issue. We will update this space when more information is available.

    2. 8. juli 2025 kl. 23.11 UTCmonitoring

      The app is operational again and we're continuing to monitor the status.

    3. 8. juli 2025 kl. 23.35 UTCresolved

      This incident is now resolved. The app is now loading and operating as normal.

    Delay in Leads Delivered to Mailchimp

    Startede 8. juli 2025 kl. 18.07 UTC · 4h 24m

    IssuesMindre hændelse
    Berørte komponenter
    Third-Party Integrations
    1. 8. juli 2025 kl. 18.07 UTCidentified

      Unbounce is currently experiencing a delay in delivering leads to Mailchimp. Lead data will still be delivered and is still being collected by Unbounce. Leads can be viewed in the view leads section of the page overview screen and can be exported as a csv file. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 8. juli 2025 kl. 22.32 UTCresolved

      This issue has now been resolved. Any leads that came in during the incident have been processed and should now be visible in Mailchimp and any new leads pushed via the Mailchimp integration are being processed as per normal. Thank you for your patience while we addressed this issue.