Very Good Security driftsforstyrrelser

1. 9. juli 2026 kl. 11.51 UTCresolved

   2. juli 2026 23: 24 UTC Planlagt - VGS vil udføre planlagt vedligeholdelse i LIVE US miljøet. Under dette vedligeholdelsesvindue, oprettelsen af nye organisationer og hvælvinger, nye brugerregistreringer, ny service konto oprettelse, og opdateringer til SSO konfigurationer vil være midlertidigt utilgængelige. VGS Dashboard vil fungere i readon- tilstand for varigheden af dette vindue. Kunder kan opleve korte perioder med forhøjet respons latency og fejl i op til 1 minut. 9. juli 2026 06: 00 UTC Aktiv - Planlagt vedligeholdelse starter. 9. juli 2026 11: 03 UTC Aktiv - Den planlagte vedligeholdelse på LIVE miljøet er blevet udvidet til 12 PM UTC og er stadig i gang. VGS Dashboard vil fungere i read- only tilstand for varigheden af dette vindue. Kunder kan opleve korte perioder med forhøjet respons latency og fejl i op til 1 minut. 9. juli 2026 11: 51 UTC Afsluttet - Den planlagte vedligeholdelse er afsluttet.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 16. juni 2026 kl. 07.21 UTCresolved

   15. juni 2026 21: 36 UTC Undersøgelse - Vi undersøger i øjeblikket en delvis nedbrydning af SFTP Proxy og Managed File Tokenization tjenester på VGS Sandbox. Brugere kan opleve intermitterende latency, timeouts, eller mislykkede forbindelser, når de foretager SFTP proxy anmodninger i Sandbox miljøet. Vores ingeniørhold diagnosticerer aktivt årsagen til at genoprette fuld ydeevne. Vi vil levere opdateringer, efterhånden som flere oplysninger bliver tilgængelige. 15. juni 2026 22: 52 UTC Efterforskning - Vores ingeniørhold fortsætter med at undersøge den nedbrudte ydeevne af SFTP Proxy og Managed File Tokenization tjenester på VGS Sandbox. Vi arbejder aktivt på at identificere den egentlige årsag og genoprette fuld funktionalitet. Vi vil give yderligere opdateringer, efterhånden som flere oplysninger bliver tilgængelige. 16. juni 2026 00: 13 UTC Identificeret - Vores ingeniørhold har identificeret årsagen til den nedbrudte ydeevne af SFTP Proxy og Managed File Tokenization services på VGS Sandbox. Vores team arbejder aktivt på at finde en løsning. Vi vil give en anden opdatering senest 1: 30 UTC. Juni 16, 2026 01: 35 UTC Overvågning - Vores ingeniørhold har indsat en rettelse til den nedbrudte ydeevne af SFTP Proxy og Managed File Tokenization services på VGS Sandbox. Vi overvåger i øjeblikket systemet for at bekræfte, at spørgsmålet er helt løst. Forvent den næste opdatering senest 2: 30 UTC. 16 juni 2026 02: 38 UTC Overvågning - Vi har bekræftet, at SFTP Proxy i Sandbox fungerer som forventet. Vores team fortsætter med at teste og overvåge MFT ydeevne i sandkassen for at sikre fuld funktionalitet. Vi vil give en anden opdatering, når fuld funktionalitet er bekræftet 16. juni 2026 07: 21 UTC Resolved - MFT og SFTP Proxy i sandkassen er blevet bekræftet operationelle og fungerer som forventet.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 15. juni 2026 kl. 06.01 UTCresolved

   15. juni 2026 05: 06 UTC Undersøgelse - Vi undersøger i øjeblikket et problem, hvor brugerne ikke kan oprette eller opdatere ruter i Sandbox-miljøet. Vores ingeniørhold arbejder aktivt på at løse dette. Vi vil give en yderligere opdatering snart. 15. juni 2026 05: 55 UTC Overvågning - Ruteskabelsen og opdateringsfunktionen er blevet genoprettet i Sandbox-miljøet. Vi overvåger aktivt for at sikre fortsat stabilitet og vil om nødvendigt foretage yderligere opdateringer. 15. juni 2026 06: 01 UTC Løs - Ruteskabelsen og opdateringsfunktionen i Sandbox-miljøet er blevet fuldt restaureret. Alle operationer fungerer nu som forventet.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 25. maj 2026 kl. 15.06 UTCresolved

   25. maj 2026 12: 31 UTC Planlagt - VGS vil udføre planlagt vedligeholdelse på LIVE miljøet. Under dette vedligeholdelsesvindue, oprettelsen af nye organisationer og hvælvinger, nye brugerregistreringer, ny service konto oprettelse, og opdateringer til SSO konfigurationer vil være midlertidigt utilgængelige. VGS Dashboard vil fungere i readon- tilstand for varigheden af dette vindue. Kunder kan opleve korte perioder med forhøjet respons latency i op til 1 minut, og muligvis 5xx svar. Dette er en fortsættelse af vedligeholdelsen, der netop sluttede. 25. maj 2026 12: 32 UTC Aktiv - Planlagt vedligeholdelse starter. 25. maj 2026 15: 06 UTC Færdig - Den planlagte vedligeholdelse er afsluttet Mange tak for din tålmodighed og forståelse.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 25. maj 2026 kl. 12.00 UTCresolved

   18. maj 2026 23: 38 UTC Planlagt - VGS vil udføre planlagt vedligeholdelse på LIVE miljøet. Under dette vedligeholdelsesvindue, oprettelsen af nye organisationer og hvælvinger, nye brugerregistreringer, ny service konto oprettelse, og opdateringer til SSO konfigurationer vil være midlertidigt utilgængelige. VGS Dashboard vil fungere i readon- tilstand for varigheden af dette vindue. Kunder kan opleve korte perioder med forhøjet respons latency i op til 1 minut, og muligvis 5xx svar. 25. maj 2026 06: 00 UTC Aktiv - Planlagt vedligeholdelse starter. 25. maj 2026 12: 00 UTC Afsluttet - Planlagt vedligeholdelse er færdig.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 21. maj 2026 kl. 11.00 UTCresolved

   May 15, 2026 11:37 UTC Scheduled - VGS will be performing a scheduled maintenance on the LIVE-US environment. During this maintenance window, customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 21, 2026 10:00 UTC Active - Scheduled maintenance is starting. May 21, 2026 11:00 UTC Completed - Scheduled maintenance is complete.

1. 18. maj 2026 kl. 10.26 UTCresolved

   May 14, 2026 00:29 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 18, 2026 06:00 UTC Active - Scheduled maintenance is starting. May 18, 2026 08:59 UTC Active - The scheduled maintenance on the LIVE environment has been extended to 12 PM UTC and is still ongoing. Customers may continue to experience brief periods of elevated response latency and possible 5xx responses. We are actively working to complete the maintenance as quickly as possible and will provide another update once it concludes. May 18, 2026 10:26 UTC Completed - Scheduled maintenance is complete.

1. 17. maj 2026 kl. 12.03 UTCresolved

   May 17, 2026 09:32 UTC Investigating - We are currently experiencing partial performance degradation affecting the Forward HTTP Proxy service. Our engineering team is actively investigating the issue and working to restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available. May 17, 2026 10:19 UTC Investigating - We are continuing to investigate performance degradation affecting both Forward and Reverse Proxy services. Our Engineering team is actively working to identify the cause and restore full performance. We will provide further updates as soon as more information becomes available. May 17, 2026 11:08 UTC Monitoring - Our Engineering team has applied improvements, and we are now seeing service performance recover. The service has been operating normally for the last 30 minutes. We continue to closely monitor the situation to ensure stability and will share further updates as more information becomes available. May 17, 2026 12:03 UTC Resolved - After close monitoring, we have confirmed that the HTTP proxy service is stable and operating normally. No further issues have been observed.

1. 13. maj 2026 kl. 22.00 UTCresolved

   May 4, 2026 19:49 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE-EU environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 13, 2026 18:00 UTC Active - Scheduled maintenance is starting. May 13, 2026 22:00 UTC Completed - Scheduled maintenance is complete.

1. 12. maj 2026 kl. 16.00 UTCresolved

   May 4, 2026 19:42 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE AP environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 12, 2026 12:00 UTC Active - Scheduled maintenance is starting. May 12, 2026 16:00 UTC Completed - Scheduled maintenance is complete.

1. 8. maj 2026 kl. 23.49 UTCresolved

   May 8, 2026 00:56 UTC Investigating - Our engineering team is monitoring an active incident reported by AWS in us-east-1, including elevated DynamoDB API errors and EC2 instance availability issues in one availability zone. VGS operates across multiple availability zones; however, the DynamoDB issue is region-wide. You may have observed brief intermittent errors from VGS services starting around 23:38 UTC. A total service interruption is not expected, but you may continue to experience intermittent errors or minor latency while this issue persists. We apologize for any inconvenience and will continue to provide updates as AWS works toward a resolution. For more details on the AWS incident, see: https://health.aws.amazon.com/health/status May 8, 2026 02:14 UTC Monitoring - Our team is continuing to monitor the incident with AWS in us-east-1. You may experience intermittent errors or latency from VGS services while this persists. For details: https://health.aws.amazon.com/health/status May 8, 2026 03:21 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. AWS has indicated that progress toward resolution is slower than anticipated. You may continue to experience intermittent errors or latency from VGS services during this time. We expect to receive the next update from their team by 10:00 PM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 05:27 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. AWS is observing early signs of recovery. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 11:30 PM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 06:53 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is working towards recovery for the impacted components. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 01:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 08:54 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is still working toward full recovery for the impacted components, though it is taking longer than initially anticipated. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 03:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 11:10 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is making progress on recovery, though full resolution is expected to take several more hours. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 6:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 14:06 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is actively working towards full recovery, though it is still expected to take several more hours. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 9:00 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 20:14 UTC Monitoring - Our team continues to monitor the ongoing AWS incident in us-east-1. Recovery is progressing more slowly than previously anticipated, and some VGS services may continue to experience intermittent errors or degraded performance for the next several hours. We will provide another update by 4:00 PM PDT or sooner if the situation changes. For details: https://health.aws.amazon.com/health/status May 8, 2026 23:30 UTC Monitoring - We are seeing positive signs of progress on the AWS incident in us-east-1. The number of affected services is beginning to improve, though some intermittent errors or degraded performance may persist while recovery efforts continue. We will provide another update as soon as we have new information. For details: https://health.aws.amazon.com/health/status May 8, 2026 23:49 UTC Resolved - AWS continues to work toward full resolution of the underlying incident in us-east-1, and their traffic mitigation efforts appear to have addressed potential instability on our end. Our team's monitoring has seen no impact to VGS services today. We will continue to monitor internally until the AWS incident is resolved and will reopen this incident if any impairment to VGS services is detected.

1. 7. maj 2026 kl. 17.00 UTCresolved

   May 7, 2026 02:43 UTC Scheduled - VGS will be performing scheduled maintenance on all Sandbox environments. During this maintenance window, CMP and Vault services will be impacted. Customers may experience brief periods of elevated response latency for around 1-2 minutes during this window. May 7, 2026 16:00 UTC Active - Scheduled maintenance is starting. May 7, 2026 17:00 UTC Completed - Scheduled maintenance is complete.

1. 6. maj 2026 kl. 02.08 UTCresolved

   May 5, 2026 22:40 UTC Investigating - We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this. May 5, 2026 22:47 UTC Investigating - We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this. May 5, 2026 23:41 UTC Investigating - Our engineering team is continuing to investigate the log delivery delay affecting the VGS Dashboard. We are actively working to restore delivery times to normal levels and will share another update shortly. May 6, 2026 01:07 UTC Monitoring - The log delivery delays on the VGS Dashboard have been mitigated. We are now seeing logs flowing to the dashboard, and we are monitoring the service as it continues to stabilize and catch up. Thank you for your patience. May 6, 2026 02:08 UTC Resolved - The log delivery delays on the VGS Dashboard have been resolved. All systems are operating normally. Thank you for your patience.