Vonage Api driftsforstyrrelser

1. 13. juli 2026 kl. 21.23 UTCinvestigating

   We are currently observing SMS delivery degradation for domestic pre-registered brands. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 14. juli 2026 kl. 00.05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14. juli 2026 kl. 00.32 UTCresolved

   This incident has been resolved.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 13. juli 2026 kl. 20.58 UTCinvestigating

   We are aware of issues that may be impacting your Voice and SMS API services. We are working to resolve the issue as soon as possible. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

2. 13. juli 2026 kl. 22.01 UTCidentified

   Following a service interruption reported by our third party vendor, we continue to monitor the impact to some Vonage services, which may have impacted your outbound Voice and SMS API services in the US and EU regions. Our vendor has identified the issue and applied initial mitigations, and we remain closely engaged with them as they work to resolve the issue. We'll provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

3. 13. juli 2026 kl. 23.04 UTCmonitoring

   Thank you for your patience following our third party vendor's reported service interruption earlier today which may have impacted your outbound Voice and SMS API services in the US and EU regions. Our vendor has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 2 hours and once full service is restored. If you have any questions, please contact api.support.vonage.com.

4. 13. juli 2026 kl. 23.57 UTCresolved

   Vonage services have been fully restored following today’s service interruption reported by our vendor, which began at 2026-07-13 19:31 UTC. Full resolution of the incident has been confirmed effective 2026-07-13 22:07 UTC. Thank you for your patience and understanding as we worked with our vendor to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 13. juli 2026 kl. 20.31 UTCinvestigating

   Please be advised that we are observing SMS delivery degradation towards Axaiata. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 13. juli 2026 kl. 23.27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14. juli 2026 kl. 00.14 UTCresolved

   This incident has been resolved.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 13. juli 2026 kl. 16.26 UTCinvestigating

   We are currently observing SMS delivery degradation towards Nigeria-MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 13. juli 2026 kl. 20.51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13. juli 2026 kl. 22.49 UTCresolved

   This incident has been resolved.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 13. juli 2026 kl. 15.53 UTCinvestigating

   We are currently experiencing message delivery issues impacting SMS traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages. Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 13. juli 2026 kl. 17.00 UTCinvestigating

   We are continuing to investigate this issue.

3. 13. juli 2026 kl. 21.04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13. juli 2026 kl. 22.47 UTCresolved

   This incident has been resolved.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 9. juli 2026 kl. 21.20 UTCinvestigating

   Vær venligst opmærksom på, at vi observerer SMS levering nedbrydning mod Natcom. Vi arbejder sammen med vores transportører for at løse problemet og vil udstede en opdatering, så snart der foreligger flere oplysninger. Hvis du har spørgsmål, bedes du kontakte api.support.vonage.com

2. 10. juli 2026 kl. 04.57 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

3. 10. juli 2026 kl. 05.26 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 9. juli 2026 kl. 10.13 UTCinvestigating

   Vi oplever i øjeblikket problemer med levering af meddelelser, der påvirker SMS-trafikken mod T- Mobile USA. Som et resultat, kan du opleve forsinkelser, fejl eller manglende leveringskvitteringer for udgående meddelelser. Vores leverandør er opmærksom på dette spørgsmål og undersøger den grundlæggende årsag som en hastesag. Vi vil sende en opdatering, så snart mere information bliver tilgængelig. Hvis du har spørgsmål, bedes du kontakte api.support.vonage.com

2. 9. juli 2026 kl. 10.20 UTCinvestigating

   Vi fortsætter med at undersøge dette spørgsmål.

3. 9. juli 2026 kl. 12.05 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

4. 9. juli 2026 kl. 13.28 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 9. juli 2026 kl. 08.07 UTCinvestigating

   Vær opmærksom på, at vi er blevet underrettet om en meddelelse levering nedbrydning mod MTN netværk i Sydafrika. Vi arbejder sammen med vores transportører for at løse problemet og vil udstede en opdatering, så snart der foreligger flere oplysninger. Hvis du har spørgsmål, bedes du kontakte api.support.vonage.com

2. 9. juli 2026 kl. 08.43 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

3. 9. juli 2026 kl. 09.41 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 8. juli 2026 kl. 17.03 UTCinvestigating

   Vær venligst opmærksom på, at vi observerer SMS levering nedbrydning mod Telstra. Vi arbejder sammen med vores transportører for at løse problemet og vil udstede en opdatering, så snart der foreligger flere oplysninger. Hvis du har spørgsmål, bedes du kontakte api.support.vonage.com

2. 9. juli 2026 kl. 00.22 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

3. 9. juli 2026 kl. 01.05 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 8. juli 2026 kl. 15.18 UTCresolved

   Vonage tjenester er blevet fuldt restaureret efter en kort afbrydelse til PSTN opfordrer til Singapore-regionen, der begyndte på 2026-07- 08 14: 14 UTC. Fuld opløsning er bekræftet effektiv 2026- 07- 08 14: 56 UTC. Påvirkede kunder vil modtage en formel RFO. Tak for din tålmodighed og forståelse, da vi arbejdede for at genoprette tjenester så hurtigt som muligt. Hvis du har spørgsmål, bedes du kontakte api.support.vonage.com.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 7. juli 2026 kl. 10.58 UTCinvestigating

   We are observing SMS delivery degradation towards MIC/Zantel Tanzania network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 7. juli 2026 kl. 11.24 UTCresolved

   This incident has been resolved.

1. 6. juli 2026 kl. 23.40 UTCinvestigating

   Please be advised that we are observing SMS delivery degradation towards 1&1. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 7. juli 2026 kl. 00.13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7. juli 2026 kl. 00.44 UTCresolved

   This incident has been resolved.

1. 6. juli 2026 kl. 21.51 UTCinvestigating

   Please be advised that we are observing SMS delivery degradation towards Lumitel. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 7. juli 2026 kl. 05.52 UTCresolved

   This incident has been resolved.

1. 6. juli 2026 kl. 17.31 UTCinvestigating

   We are aware of issues that may be impacting your Voice API Speech Recognition and Text to Speech failures in both EU regions. Our engineers are working to quickly resolve the issue. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

2. 6. juli 2026 kl. 17.44 UTCinvestigating

   We are continuing to investigate this issue.

3. 6. juli 2026 kl. 18.35 UTCidentified

   We have identified the issue that may be impacting your Voice API Speech Recognition (ASR) and Text-to-Speech (TTS) service in the EU region and have applied initial mitigations. We will continue to provide further updates within 2 hours, and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

4. 6. juli 2026 kl. 19.38 UTCresolved

   Vonage services have been fully restored following today’s service interruption impacting Voice API Speech Recognition and Text to Speech in both EU regions, which began at 2026-07-06 16:37:00 UTC. Full resolution has been confirmed effective 2026-07-06 17:22:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

1. 6. juli 2026 kl. 08.44 UTCinvestigating

   Please be advised that we are observing SMS delivery degradation towards TPG Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 6. juli 2026 kl. 12.53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6. juli 2026 kl. 13.20 UTCresolved

   This incident has been resolved.

1. 6. juli 2026 kl. 02.49 UTCinvestigating

   We have detected degradation affecting 10DLC numbers towards multiple networks. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

2. 6. juli 2026 kl. 14.25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7. juli 2026 kl. 01.04 UTCresolved

   This incident has been resolved.

1. 5. juli 2026 kl. 05.12 UTCinvestigating

   We are aware of issues with a third-party provider affecting the Email channel for Verify V2 requests, which may be impacting some Vonage customers' email delivery, resulting in errors and delays. We'll provide further updates within 2 hours. Thank you for your patience and understanding.

2. 5. juli 2026 kl. 05.47 UTCidentified

   We have identified that the issue impacting your Verify V2 email channel, resulting in errors and delays in email delivery, is caused by our third-party email provider. The provider has identified the root cause, and their engineering team is actively working on implementing a fix. We will continue to provide further updates within 2 hours, and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

3. 5. juli 2026 kl. 06.51 UTCmonitoring

   Vonage services continue to show signs of recovery following today's interruption to the Verify V2 email channel. Our engineering team is actively monitoring the service to confirm full stability, and we remain engaged with our third-party provider as recovery continues. We will continue to provide further updates within 2 hours, and once full service is confirmed as restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

4. 5. juli 2026 kl. 07.14 UTCresolved

   Vonage services have been fully restored following today's service interruption to the Verify V2 email channel, which began at 2026-07-05 04:20 UTC. Full resolution has been confirmed by our third-party provider effective 2026-07-05 06:00 UTC. Thank you for your patience and understanding as we worked with our third-party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

1. 3. juli 2026 kl. 22.09 UTCinvestigating

   We are currently observing a degradation impacting SMS and Voice delivery to Lycamobile in the United Kingdom. We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 4. juli 2026 kl. 08.24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4. juli 2026 kl. 08.47 UTCresolved

   This incident has been resolved.

1. 2. juli 2026 kl. 13.42 UTCinvestigating

   We have identified and subsequently resolved an issue impacting DTMF not working for WebRTC Agents, with the disruption occurring Start date time 2026-07-01T10:45:00.000+0000 UTC. Recovered: 2026-07-02T06:52:00.000+0000 UTC. Region-APSE2 Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

2. 2. juli 2026 kl. 13.54 UTCresolved

   This incident has been resolved.

1. 2. juli 2026 kl. 08.56 UTCinvestigating

   We observed SMS delivery degradation towards Altice network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 3. juli 2026 kl. 04.24 UTCresolved

   This incident has been resolved.