Wave driftsforstyrrelser

1. 13. oktober 2026 kl. 15.27 UTCmonitoring

   Vi har identificeret en in- app fejl på Sales & Payments > Betalingsside for nogle Wave Payments brugere. Brugerne kan se en forkert estimeret indskudsdato mandag den 12. oktober. Denne dato har ikke i tilstrækkelig grad bidraget til den helligdag, der fandt sted i går. Udbetalinger er behandling som forventet, og vil stadig ankomme i vores standard hverdage tidslinjer, som udelukker weekender og helligdage. Vi undskylder for den uklare oplevelse.

2. 13. oktober 2026 kl. 17.14 UTCresolved

   Vi har identificeret en in- app fejl på Sales & Payments > Betalingsside for nogle Wave Payments brugere. Brugerne kan se en forkert estimeret indskudsdato mandag den 12. oktober. Denne dato har ikke i tilstrækkelig grad bidraget til den helligdag, der fandt sted i går. Udbetalinger er behandling som forventet, og vil stadig ankomme i vores standard hverdage tidslinjer, som udelukker weekender og helligdage. Vi har udgivet en rettelse, der vil undgå problemet i fremtidige tilfælde, men nogle betalinger kan stadig vise en forkert 12. oktober udbetaling dato. Vi undskylder for den uklare oplevelse.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 5. oktober 2026 kl. 16.13 UTCinvestigating

   Vi undersøger i øjeblikket dette spørgsmål.

2. 5. oktober 2026 kl. 16.15 UTCinvestigating

   Vi fortsætter med at undersøge dette spørgsmål.

3. 5. oktober 2026 kl. 16.56 UTCidentified

   Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

4. 5. oktober 2026 kl. 17.10 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

5. 5. oktober 2026 kl. 17.15 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 1. oktober 2026 kl. 15.28 UTCinvestigating

   Vi er i øjeblikket ved at undersøge et problem, der forårsager nogle latency på tværs af flere sider af Wave. Brugeradgang kan blive påvirket, og vi vil dele mere information, når den er tilgængelig.

2. 1. oktober 2026 kl. 15.42 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

3. 1. oktober 2026 kl. 15.53 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 22. september 2026 kl. 06.49 UTCinvestigating

   Vi undersøger rapporter om, at kunderne ikke kan få adgang til Wave. Yderligere opdateringer at følge.

2. 22. september 2026 kl. 07.22 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

3. 22. september 2026 kl. 07.30 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 8. august 2026 kl. 01.35 UTCinvestigating

   We are investigating reports of delays or failures occurring with receipt scan uploads. Further updates to follow.

2. 8. august 2026 kl. 01.54 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. Further updates will be posted as new information becomes available.

3. 8. august 2026 kl. 01.55 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8. august 2026 kl. 02.32 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. We are continuing to monitor the issue.

5. 8. august 2026 kl. 03.10 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads may still be affected. We are continuing to monitor the issue.

6. 8. august 2026 kl. 04.09 UTCresolved

   This incident has been resolved. Receipts may take a few minutes to fully upload. If you attempted a receipt upload between 7:13 PM and 11:08 PM on Friday, August 7, 2026, please re-upload your receipt.

1. 29. juli 2026 kl. 19.43 UTCinvestigating

   Vi undersøger rapporter om, at e-mails fakturaer og skøn ikke indeholder forretningslogoet på vedlagte PDF. Forretningslogoet er heller ikke inkluderet på fakturaer eller e-mails, der eksporteres som PDF-filer. Yderligere opdateringer at følge.

2. 29. juli 2026 kl. 20.06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29. juli 2026 kl. 20.20 UTCresolved

   This incident has been resolved.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 23. juni 2026 kl. 16.57 UTCinvestigating

   Vi undersøger et problem, der forhindrer nogle brugere i at gemme deres timesedler til løn. Brugerne opfordres til at fejlfinde deres browsere for at se, om dette løser problemet. Vi vil dele opdateringer, når de bliver tilgængelige.

2. 23. juni 2026 kl. 18.59 UTCmonitoring

   Der er blevet gennemført en ordning for timeshets-spørgsmålet, og vi overvåger.

3. 23. juni 2026 kl. 19.20 UTCresolved

   Spørgsmålet er løst. Vi undskylder afbrydelsen.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 18. juni 2026 kl. 15.17 UTCmonitoring

   Wave is currently impacted by an payroll incident occurring with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. Our 3rd party partner expects these payments to still land today, though arriving later than expected. Further updates will be posted as new information becomes available.

2. 18. juni 2026 kl. 18.42 UTCmonitoring

   Wave is monitoring the payroll incident that occurred with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. All impacted delayed payments will still land today.

3. 19. juni 2026 kl. 01.05 UTCresolved

   As it turns out, some impacted payroll deposits will be delayed past June 18th. We have reached out to those impacted employers directly. Beyond those impacted, the incident has been resolved between our 3rd party partner and their banking partner.

1. 1. juni 2026 kl. 22.46 UTCidentified

   We are investigating reports that customers are unable to access Wave. Further updates to follow.

2. 1. juni 2026 kl. 23.31 UTCresolved

   We have resolved the issues that were affecting the sign in page.

1. 22. maj 2026 kl. 19.46 UTCmonitoring

   We have identified an issue that led to a delay in payout delivery for some U.S. Wave Payments customers. The issue has been resolved, and we will reach out to impacted customers with further details.

2. 26. maj 2026 kl. 15.49 UTCresolved

   We have reached out to the impacted customers, and the issue is resolved.

1. 8. maj 2026 kl. 14.43 UTCinvestigating

   We are investigating an issue that is causing login and page errors for some users across the Wave platform. We will share updates when they become available.

2. 8. maj 2026 kl. 15.30 UTCresolved

   The issue has been resolved. We apologize for the interruption to your Wave experience today.

1. 8. maj 2026 kl. 03.23 UTCinvestigating

   We are currently investigating an increase in errors across Wave. Some users may experience difficulty accessing certain pages or their Wave account altogether.

2. 8. maj 2026 kl. 03.41 UTCresolved

   The issue has been resolved. We apologize for the interruption today.

1. 5. maj 2026 kl. 21.18 UTCinvestigating

   We are currently investigating an issue that is preventing a subset of users from logging into their Wave accounts properly. We will share more information as it becomes available.

2. 5. maj 2026 kl. 22.36 UTCresolved

   The issue has been resolved. We apologize for the interruption today.

1. 29. april 2026 kl. 17.32 UTCinvestigating

   We have identified and are investigating an issue causing scheduled recurring invoices to not be generated. Automatic recurring charges that happen through those recurring invoices are also impacted due to this. Creating and sending individual invoices, as well as payments against individual invoices are not affected at this time. We thank you for your patience and we will share updates on next steps as they become available.

2. 29. april 2026 kl. 19.35 UTCmonitoring

   We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

3. 29. april 2026 kl. 21.47 UTCresolved

   We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

1. 20. april 2026 kl. 17.16 UTCinvestigating

   We are currently investigating an issue leading to increased errors on invoicing-related pages in Wave, for some Wave users and/or their clients.

2. 20. april 2026 kl. 18.31 UTCresolved

   This incident has been resolved. Thank you for your patience and we apologize for the interruption today.

1. 14. april 2026 kl. 20.25 UTCidentified

   Some clients of Wave Payment users are unable to input their Credit Card details for Payment processing through Wave generated Invoices and Payment Links. We are looking into this.

2. 14. april 2026 kl. 20.36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14. april 2026 kl. 21.01 UTCresolved

   This incident has been resolved.

1. 13. april 2026 kl. 18.20 UTCinvestigating

   We are investigating reports that users are unable to sign in to Wave through their mobile app. While we investigate, users can still access Wave through our web application. You can access the web application through a desktop browser or your mobile browser through https://my.waveapps.com/login/

2. 14. april 2026 kl. 13.35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14. april 2026 kl. 19.44 UTCmonitoring

   We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app

4. 14. april 2026 kl. 20.06 UTCresolved

   We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app

1. 9. april 2026 kl. 13.51 UTCmonitoring

   Wave is currently impacted by an incident occurring with our Payroll partner. Payroll users might find that taking Payroll related actions is delayed or some pages are not loading. Our partner has released a fix and we are monitoring. Further updates will be posted as new information becomes available.

2. 9. april 2026 kl. 17.06 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 9. april 2026 kl. 17.07 UTCresolved

   Issue is now resolved. We thank you for your patience.

1. 20. marts 2026 kl. 16.26 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Google Play billing is experiencing an issue, impacting existing Wave customers on Android from upgrading to Pro or Receipts Plans via mobile. New Wave customers on Android are also blocked from completing sign-up via mobile. Web application access and sign-up is not impacted. Further updates will be posted as new information becomes available.

2. 20. marts 2026 kl. 21.05 UTCresolved

   This incident has been resolved on the Google Play side, and Android billing should now work as expected.

1. 12. marts 2026 kl. 17.23 UTCinvestigating

   We are investigating reports that invoices and estimate emails are not sending to recipients. Further updates to follow.

2. 12. marts 2026 kl. 17.51 UTCresolved

   Issues with invoice and estimate emails not being sent to recipients has been resolved. We apologize for the inconvenience during this time.