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    Wetransfer driftsforstyrrelser

    50 Wetransfer incidents · december 2022 — official updates, affected components, duration and resolution details.

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    Increased latency on upload and download

    Startede 8. juli 2026 kl. 12.52 UTC · 3h 2m

    IssuesMindre hændelse
    Berørte komponenter
    DownloadsUploads
    1. 8. juli 2026 kl. 12.52 UTCinvestigating

      We are currently investigating this issue.

    2. 8. juli 2026 kl. 15.53 UTCresolved

      This incident has been resolved.

    Partial outage on the WeTransfer website

    Startede 18. juni 2026 kl. 13.39 UTC · 55m

    OutageStørre hændelse
    Berørte komponenter
    DownloadsPreviewsWebsiteTransfer MobileUploads
    1. 18. juni 2026 kl. 13.39 UTCinvestigating

      The issue has been identified, we are deploying a fix.

    2. 18. juni 2026 kl. 13.42 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18. juni 2026 kl. 14.35 UTCresolved

      The incident has been resolved

    WeTransfer website not loading

    Startede 18. juni 2026 kl. 13.05 UTC · 0m

    Pending
    1. 18. juni 2026 kl. 13.06 UTCresolved

      We've identified the issue and a fix has been rollout.

    Degraded download performances for some transfers

    Startede 15. juni 2026 kl. 14.57 UTC · 0m

    Pending
    Berørte komponenter
    Downloads
    1. 15. juni 2026 kl. 14.57 UTCresolved

      We've identified the issue causing some downloads - particularly of some larger transfers - to fail before completing. A fix has been rollout.

    Elevated Errors on MacOS and iOS apps

    Startede 15. april 2026 kl. 08.00 UTC · 0m

    IssuesMindre hændelse
    1. 16. april 2026 kl. 14.22 UTCresolved

      Creating transfers and navigating the transfer list were not working on the native macOS app and on the native iOS app (versions below 3.3.38). The root cause has been identified and a fix has been released on Apr 16, 2026, 8:45 am UTC.

    Degraded upload performances

    Startede 23. februar 2026 kl. 11.27 UTC · 1h 30m

    OutageStørre hændelse
    Berørte komponenter
    Uploads
    1. 23. februar 2026 kl. 11.27 UTCinvestigating

      We are currently investigating this issue.

    2. 23. februar 2026 kl. 12.57 UTCresolved

      This incident has been resolved.

    WeTransfer performances degraded

    Startede 1. december 2025 kl. 08.59 UTC · 2h 46m

    IssuesMindre hændelse
    Berørte komponenter
    Downloads
    1. 1. december 2025 kl. 08.59 UTCidentified

      Transfers just created might need a few minutes before they’re ready to download. We have identified the root cause and working on a solution

    2. 1. december 2025 kl. 12.43 UTCresolved

      This incident has been resolved.

    WeTransfer outage

    Startede 21. november 2025 kl. 16.17 UTC · 10m

    OutageStørre hændelse
    Berørte komponenter
    DownloadsWebsiteUploads
    1. 21. november 2025 kl. 16.17 UTCidentified

      We are experiencing issues due to an outage of one of our providers. They have identified the issue and are working on a fix.

    2. 21. november 2025 kl. 16.26 UTCresolved

      This incident has been resolved.

    Major outage on wetransfer.com

    Startede 31. oktober 2025 kl. 17.56 UTC · 12m

    OutageStørre hændelse
    Berørte komponenter
    DownloadsEmailWebsiteUploads
    1. 31. oktober 2025 kl. 17.56 UTCinvestigating

      We are currently investigating this issue.

    2. 31. oktober 2025 kl. 18.02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 31. oktober 2025 kl. 18.08 UTCresolved

      This incident has been resolved.

    Service Degradation in US due to Infrastructure provider operational issue

    Startede 20. oktober 2025 kl. 15.01 UTC · 7h 12m

    IssuesMindre hændelse
    Berørte komponenter
    DownloadsWebsiteUploads
    1. 20. oktober 2025 kl. 15.01 UTCmonitoring

      Performances are still degraded in US due to some issues of our Infrastructure provider

    2. 20. oktober 2025 kl. 22.13 UTCresolved

      This incident has been resolved.

    Service Degradation in US due to Infrastructure provider operational issue

    Startede 20. oktober 2025 kl. 08.00 UTC · 2h 57m

    OutageStørre hændelse
    Berørte komponenter
    Uploads
    1. 20. oktober 2025 kl. 10.30 UTCmonitoring

      We are experiencing some issues due to an outage of our infrastructure provider

    2. 20. oktober 2025 kl. 10.31 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 20. oktober 2025 kl. 10.58 UTCresolved

      This incident has been resolved.

    WeTransfer Outage

    Startede 26. september 2025 kl. 09.50 UTC · 30m

    OutageStørre hændelse
    Berørte komponenter
    DownloadsEmailWebsiteTransfer MobileUploads
    1. 26. september 2025 kl. 10.12 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 26. september 2025 kl. 10.17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26. september 2025 kl. 10.20 UTCresolved

      This incident has been resolved.

    [Test] Not a real incident

    Startede 22. august 2025 kl. 12.08 UTC · 1m

    Pending
    Berørte komponenter
    Website
    1. 22. august 2025 kl. 12.08 UTCinvestigating

      We are currently investigating this issue.

    2. 22. august 2025 kl. 12.09 UTCresolved

      This incident has been resolved.

    Major outage on wetransfer.com

    Startede 21. august 2025 kl. 13.15 UTC · 58m

    OutageStørre hændelse
    1. 21. august 2025 kl. 13.27 UTCinvestigating

      We are currently investigating this issue.

    2. 21. august 2025 kl. 14.13 UTCresolved

      This incident has been resolved.

    Partial outage across WeTransfer services

    Startede 23. maj 2025 kl. 23.45 UTC · 30m

    OutageStørre hændelse
    Berørte komponenter
    DownloadsEmailWebsiteTransfer MobileUploads
    1. 24. maj 2025 kl. 00.14 UTCinvestigating

      We are currently investigating the issues.

    2. 24. maj 2025 kl. 00.14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 24. maj 2025 kl. 00.53 UTCresolved

      This incident has been resolved.

    Email provider outage

    Startede 23. april 2025 kl. 21.46 UTC · 3h 19m

    OutageKritisk hændelse
    Berørte komponenter
    Email
    1. 23. april 2025 kl. 21.46 UTCidentified

      We are currently unable to send transactional and notification emails due to an ongoing outage at our email service provider. Our team is monitoring the situation and will post updates here as they become available. As a temporary measure, we recommend: - Signing up with Google, which doesn't rely on the email-verification steps. - Using link transfers instead of email transfers whenever possible. These options will let you continue using our service while the email-delivery issue is being resolved.

    2. 24. april 2025 kl. 01.04 UTCresolved

      This incident has been resolved.

    Major outage on wetransfer.com

    Startede 26. marts 2025 kl. 11.20 UTC · 20m

    OutageKritisk hændelse
    Berørte komponenter
    DownloadsEmailWebsiteTransfer MobileUploads
    1. 26. marts 2025 kl. 11.41 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 26. marts 2025 kl. 11.41 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 26. marts 2025 kl. 11.43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26. marts 2025 kl. 11.50 UTCresolved

      This incident has been resolved.

    Major outtage across most WeTransfer products

    Startede 17. marts 2025 kl. 08.15 UTC · 1h 0m

    OutageKritisk hændelse
    1. 17. marts 2025 kl. 10.29 UTCresolved

      Due to an issue during our scheduled maintenance, we saw a major outtage across most WeTransfer products.

    Temporary Slowness in the EU region

    Startede 20. november 2024 kl. 10.56 UTC · 48m

    IssuesMindre hændelse
    Berørte komponenter
    DownloadsWebsiteTransfer MobileUploads
    1. 20. november 2024 kl. 10.56 UTCidentified

      We’re currently experiencing reduced performance with uploads and downloads. Our team is aware of the issue and is actively working to resolve it. Thank you for your patience!

    2. 20. november 2024 kl. 11.34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20. november 2024 kl. 11.44 UTCresolved

      We’re happy to share that the earlier performance issues with uploads and downloads have been successfully mitigated. Everything should now be running smoothly, and users can expect normal functionality again. Thank you for your patience while we worked to resolve this issue—we truly appreciate your understanding. If you encounter any lingering issues, please don’t hesitate to reach out to our support team.

    Users are unable to download new Paper Store Journals

    Startede 21. august 2024 kl. 15.02 UTC · 1h 38m

    IssuesMindre hændelse
    1. 21. august 2024 kl. 15.02 UTCidentified

      We have identified an issue affecting new Paper Store journal downloads, which could cause the Paper app to crash. Our team are currently working on a fix. We apologise for the inconvenience.

    2. 21. august 2024 kl. 16.41 UTCresolved

      We have mitigated the issue and new Paper Store journal downloads are available again!