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    53 Wileyplus incidents · september 2019 — official updates, affected components, duration and resolution details.

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    Service Alert - WileyPLUS Udbrud

    Startede 24. september 2026 kl. 11.23 UTC · 11m

    IssuesMindre hændelse
    Berørte komponenter
    WileyPLUS
    1. 24. september 2026 kl. 11.23 UTCinvestigating

      Vi modtager i øjeblikket rapporter om flere mislykkede log- i forsøg på wleyplus.com. Vi undersøger og vil sende yderligere opdateringer, når yderligere oplysninger er tilgængelige. Vi undskylder for eventuelle ulemper.

    2. 24. september 2026 kl. 11.34 UTCresolved

      Et problem med log in blev rapporteret, identificeret og hurtigt løst af vores interne IT team. Vi undskylder for ulejligheden.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Service Alert - WileyPLUS Login udfald

    Startede 17. september 2026 kl. 13.49 UTC · 27m

    IssuesMindre hændelse
    Berørte komponenter
    WileyPLUS
    1. 17. september 2026 kl. 13.49 UTCinvestigating

      Vi undskylder for denne ulejlighed, men WileyPLUS login omdirigering er i øjeblikket ikke tilgængelig på grund af tekniske spørgsmål. Vi arbejder på at løse dette problem hurtigst muligt. I mellemtiden kan du logge ind på https: / / www.wleyplus.com / go / login Tjek venligst tilbage for opdateringer.

    2. 17. september 2026 kl. 14.17 UTCresolved

      Vi er glade for at kunne meddele, at de tidligere problemer, som WileyPLUS oplevede, er blevet løst. Vi undskylder for den ulejlighed, du har oplevet som følge heraf. Hvis du har brug for teknisk assistance, bedes du kontakte vores tekniske support team. Overvej venligst at abonnere på vores SMS-meddelelsestjeneste for eventuelle efterfølgende statusopdateringer. For at gennemgå WileyPLUS platform status på ethvert tidspunkt, kan du besøge http: / / status.wleyplus.com.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Service Alert - WileyPLUS udfald

    Startede 18. august 2026 kl. 15.58 UTC · 54m

    Pending
    Berørte komponenter
    WileyPLUS
    1. 18. august 2026 kl. 15.58 UTCidentified

      WileyPLUS oplever i øjeblikket tekniske problemer og er ikke tilgængelig for kunderne. Vi arbejder på at løse problemet. Tak for din tålmodighed. Vi undskylder for ulejligheden. Tjek venligst tilbage for opdateringer.

    2. 18. august 2026 kl. 16.24 UTCidentified

      WileyPLUS fortsætter med at opleve tekniske problemer og er ikke tilgængelig for kunderne. Vi arbejder på at løse problemet. Vi undskylder for ulejligheden.

    3. 18. august 2026 kl. 16.52 UTCresolved

      Vi er glade for at kunne meddele, at de tidligere problemer, som WileyPLUS oplevede, er blevet løst. Vi undskylder for den ulejlighed, du har oplevet som følge heraf. Bemærk venligst, at du måske skal opdatere din browser for at forbinde, men hvis du fortsætter med at opleve problemer eller har brug for teknisk bistand, bedes du kontakte vores tekniske support team på https: / / support.wleyplus.com / s / Overvej venligst at abonnere på vores SMS-meddelelsestjeneste for eventuelle efterfølgende statusopdateringer. For at gennemgå WileyPLUS platform status på ethvert tidspunkt, kan du besøge https: / / status.wleyplus.com.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Service Alert – WileyPLUS Outage

    Startede 7. maj 2026 kl. 20.27 UTC · 15h 11m

    OutageKritisk hændelse
    Berørte komponenter
    WileyPLUS
    1. 7. maj 2026 kl. 20.27 UTCinvestigating

      We continue to investigate a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.

    2. 7. maj 2026 kl. 21.39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7. maj 2026 kl. 23.06 UTCinvestigating

      Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.

    4. 8. maj 2026 kl. 11.38 UTCresolved

      This incident has been resolved.

    Intermittent eBook Errors

    Startede 30. april 2026 kl. 15.44 UTC · 2d 4h

    IssuesMindre hændelse
    Berørte komponenter
    WileyPLUS
    1. 30. april 2026 kl. 15.44 UTCinvestigating

      Some customers are reporting intermittent errors when accessing their WileyPLUS eBook.  We are investigating the issue as our top priority and working to resolve it as soon as possible.  If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team

    2. 1. maj 2026 kl. 13.44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2. maj 2026 kl. 20.00 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Startede 20. februar 2026 kl. 18.37 UTC · 1h 14m

    OutageKritisk hændelse
    Berørte komponenter
    WileyPLUS
    1. 20. februar 2026 kl. 18.37 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 20. februar 2026 kl. 19.32 UTCidentified

      We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.

    3. 20. februar 2026 kl. 19.46 UTCidentified

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    4. 20. februar 2026 kl. 19.51 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Assessments

    Startede 19. februar 2026 kl. 15.57 UTC · 15m

    OutageStørre hændelse
    Berørte komponenter
    WileyPLUS
    1. 19. februar 2026 kl. 15.57 UTCinvestigating

      We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 19. februar 2026 kl. 16.12 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Startede 4. februar 2026 kl. 18.30 UTC · 0m

    Pending
    1. 4. februar 2026 kl. 19.07 UTCresolved

      Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

    Service Alert - WileyPLUS Registration Issues (Microsoft Outage)

    Startede 22. januar 2026 kl. 23.58 UTC · 13h 14m

    IssuesMindre hændelse
    Berørte komponenter
    WileyPLUS
    1. 22. januar 2026 kl. 23.58 UTCidentified

      Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.

    2. 23. januar 2026 kl. 01.07 UTCidentified

      Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.

    3. 23. januar 2026 kl. 02.21 UTCidentified

      Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/

    4. 23. januar 2026 kl. 02.33 UTCmonitoring

      At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.

    5. 23. januar 2026 kl. 13.12 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Cloudflare Outage - November 18th 2025

    Startede 18. november 2025 kl. 14.30 UTC · 46m

    Pending
    Berørte komponenter
    WileyPLUS
    1. 18. november 2025 kl. 14.30 UTCidentified

      We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.

    2. 18. november 2025 kl. 15.01 UTCmonitoring

      The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.

    3. 18. november 2025 kl. 15.16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - Standalone WileyPLUS Latency

    Startede 23. oktober 2025 kl. 12.27 UTC · 1h 36m

    Pending
    Berørte komponenter
    WileyPLUS
    1. 23. oktober 2025 kl. 12.27 UTCidentified

      Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.

    2. 23. oktober 2025 kl. 14.03 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Startede 20. oktober 2025 kl. 13.53 UTC · 13h 58m

    Pending
    Berørte komponenter
    WileyPLUS
    1. 20. oktober 2025 kl. 13.53 UTCidentified

      Due to a major service interruption with AWS (Amazon Web Services), WileyPLUS is currently unavailable to users who log in at wileyplus.com (standalone). Our vendor is working to resolve this issue as soon as possible. Please check back for updates. https://health.aws.amazon.com/health/status

    2. 20. oktober 2025 kl. 15.09 UTCidentified

      WileyPLUS continues to experience technical issues and some content is still unavailable to some customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 20. oktober 2025 kl. 17.43 UTCidentified

      WileyPLUS continues to experience technical issues as a result of the AWS outage. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 21. oktober 2025 kl. 02.04 UTCidentified

      WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    5. 21. oktober 2025 kl. 03.51 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved, but we continue to closely monitor our systems. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Chat is down

    Startede 14. juni 2025 kl. 22.26 UTC · 3h 8m

    OutageKritisk hændelse
    Berørte komponenter
    WileyPLUS
    1. 14. juni 2025 kl. 22.26 UTCinvestigating

      We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 15. juni 2025 kl. 01.34 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Service Interruption

    Startede 12. juni 2025 kl. 20.09 UTC · 44m

    OutageStørre hændelse
    Berørte komponenter
    WileyPLUS
    1. 12. juni 2025 kl. 20.09 UTCidentified

      We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.

    2. 12. juni 2025 kl. 20.53 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12. juni 2025 kl. 20.53 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Startede 9. maj 2025 kl. 22.10 UTC · 1h 1m

    Pending
    Berørte komponenter
    WileyPLUS
    1. 9. maj 2025 kl. 22.10 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 9. maj 2025 kl. 23.10 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9. maj 2025 kl. 23.11 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Startede 3. marts 2025 kl. 15.12 UTC · 12m

    IssuesMindre hændelse
    Berørte komponenter
    WileyPLUS
    1. 3. marts 2025 kl. 15.12 UTCidentified

      Please be advised that some customers are experiencing issues submitting answers to certain questions. This is due to an outage being experienced by our vendor. We expect the issue to be resolved soon. We will post an update when the issue is resolved. Thank you for your patience. We apologize for any inconvenience. The WileyPLUS Team.

    2. 3. marts 2025 kl. 15.24 UTCresolved

      The previous issue with submitting answers to questions has been resolved. All customers continuing to face issues submitting answers should contact technical support. https://support.wileyplus.com

    Service Alert - WileyPLUS outage

    Startede 30. september 2024 kl. 12.46 UTC · 30m

    OutageKritisk hændelse
    Berørte komponenter
    WileyPLUS
    1. 30. september 2024 kl. 12.46 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 30. september 2024 kl. 13.16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Startede 30. april 2024 kl. 14.10 UTC · 1h 36m

    IssuesMindre hændelse
    Berørte komponenter
    WileyPLUS
    1. 30. april 2024 kl. 14.10 UTCinvestigating

      Some customers are currently experiencing a problem with Learnosity questions in WileyPLUS. Our vendor is currently working to completely restore services. https://status.learnosity.com/. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 30. april 2024 kl. 14.10 UTCinvestigating

      We are continuing to monitor this issue.

    3. 30. april 2024 kl. 15.46 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Startede 13. februar 2024 kl. 17.16 UTC · 20m

    OutageKritisk hændelse
    Berørte komponenter
    WileyPLUS
    1. 13. februar 2024 kl. 17.16 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 13. februar 2024 kl. 17.35 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS assignments

    Startede 13. december 2023 kl. 15.54 UTC · 3h 49m

    OutageStørre hændelse
    Berørte komponenter
    WileyPLUS
    1. 13. december 2023 kl. 15.54 UTCidentified

      We are currently experiencing a problem with some WileyPLUS Assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 13. december 2023 kl. 17.03 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 13. december 2023 kl. 17.58 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 13. december 2023 kl. 18.31 UTCmonitoring

      Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.

    5. 13. december 2023 kl. 18.43 UTCmonitoring

      We apologize for the issues with WileyPLUS Assignments. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.

    6. 13. december 2023 kl. 19.44 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.