Wufoo driftsforstyrrelser

1. 21. oktober 2026 kl. 18.38 UTCinvestigating

   We have temporarily taken our Wufoo service offline to perform urgent preventive security maintenance.  Please note that there is no evidence of a security breach or compromise to our systems or customer data. We are proactively taking these measures as a preemptive step to ensure full protection across our service. Our engineering and security teams are actively applying the necessary updates and testing. We expect to bring Wufoo back online as soon as maintenance is complete. Thank you for your patience and understanding.

2. 21. oktober 2026 kl. 22.43 UTCmonitoring

   Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data. We're monitoring closely. In the short term, file uploads may not work as expected, and some upload limits may apply. Our teams are working to bring uploads fully back to normal.

3. 21. oktober 2026 kl. 23.18 UTCresolved

   Incident is Resolved. Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data.

1. 15. oktober 2026 kl. 23.04 UTCinvestigating

   Vi undersøger i øjeblikket dette spørgsmål.

2. 16. oktober 2026 kl. 00.42 UTCmonitoring

   Et fix er blevet gennemført. Gemmer form bør fungere, men vi overvåger resultatet i en periode, før kalde denne hændelse som løst.

3. 16. oktober 2026 kl. 02.05 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 14. juli 2026 kl. 19.16 UTCinvestigating

   Dette problem forhindrer kunderne i at nå en levende agent eller indsende en e-mail-support sag gennem det. Brugerne vil se "Der var et problem forbundet til støtte. Prøv igen senere" eller "Der var et teknisk problem forbinder dig til vores support team. Prøv igen senere". Vi ved det og undersøger det.

2. 14. juli 2026 kl. 19.58 UTCidentified

   Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

3. 14. juli 2026 kl. 20.00 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

4. 14. juli 2026 kl. 20.06 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 5. februar 2026 kl. 17.48 UTCinvestigating

   We are currently investigating this issue.

2. 5. februar 2026 kl. 17.54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5. februar 2026 kl. 18.10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5. februar 2026 kl. 18.15 UTCresolved

   This incident has been resolved.

1. 20. oktober 2025 kl. 14.55 UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).

2. 20. oktober 2025 kl. 19.34 UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. 28. august 2025 kl. 09.12 UTCinvestigating

   We are currently investigating an issue with the Zapier integration.

2. 28. august 2025 kl. 10.23 UTCresolved

   This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.

1. 16. maj 2025 kl. 13.38 UTCinvestigating

   We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.

2. 16. maj 2025 kl. 14.13 UTCresolved

   This incident has been resolved.

1. 6. februar 2025 kl. 22.34 UTCresolved

   We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.

1. 3. december 2024 kl. 20.35 UTCinvestigating

   We are currently investigating this issue.

2. 3. december 2024 kl. 21.35 UTCinvestigating

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.

3. 4. december 2024 kl. 00.01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4. december 2024 kl. 16.56 UTCmonitoring

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.

5. 5. december 2024 kl. 03.32 UTCmonitoring

   Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

6. 9. april 2025 kl. 20.34 UTCresolved

   Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

1. 26. november 2024 kl. 02.29 UTCinvestigating

   We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.

2. 26. november 2024 kl. 02.30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26. november 2024 kl. 02.35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26. november 2024 kl. 02.43 UTCmonitoring

   A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.

5. 26. november 2024 kl. 09.04 UTCresolved

   This incident has been resolved.

1. 12. november 2024 kl. 19.04 UTCresolved

   Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.

1. 24. april 2024 kl. 16.53 UTCinvestigating

   We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.

2. 24. april 2024 kl. 19.50 UTCinvestigating

   We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.

3. 24. april 2024 kl. 20.35 UTCidentified

   We have identified the issue and are working on implementing a fix.

4. 24. april 2024 kl. 21.18 UTCresolved

   This issue has been resolved.

1. 31. januar 2023 kl. 17.35 UTCinvestigating

   We are seeing errors and slow performance across for some pages are investigating the issue. We will relay information as it becomes available.

2. 31. januar 2023 kl. 18.12 UTCresolved

   This incident has been resolved.

1. 11. august 2022 kl. 01.53 UTCidentified

   Wufoo is currently down. We have identified the issue and are working on a fix.

2. 11. august 2022 kl. 02.12 UTCmonitoring

   We're releasing a fix and are currently monitoring the site.

3. 11. august 2022 kl. 02.18 UTCresolved

   This incident has been resolved.

1. 3. juni 2022 kl. 01.11 UTCinvestigating

   We are currently investigating this issue.

2. 3. juni 2022 kl. 01.27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3. juni 2022 kl. 01.33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3. juni 2022 kl. 01.42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 3. juni 2022 kl. 01.46 UTCresolved

   This incident has been resolved.

1. 15. december 2021 kl. 15.54 UTCinvestigating

   We have identified an issue with all outbound communications. As such all integrations and payments requiring access to a 3rd party system will be impacted.

2. 15. december 2021 kl. 16.19 UTCmonitoring

   Issue has been identified in an upstream provider and has been addressed.

3. 15. december 2021 kl. 17.40 UTCresolved

   This incident has been resolved.

1. 28. oktober 2021 kl. 19.47 UTCinvestigating

   We are currently investigating this issue.

2. 28. oktober 2021 kl. 21.49 UTCmonitoring

   Outbound message delivery has resumed but it will take time for all queued messages to be delivered. We are continuing to monitor this issue.

3. 29. oktober 2021 kl. 00.23 UTCresolved

   This incident has been resolved.

1. 21. oktober 2021 kl. 22.33 UTCinvestigating

   We are currently investigating issues pertaining to our Dropbox integration. At this time modifying or adding configuration as well as uploading files to Dropbox is not functional.

2. 21. oktober 2021 kl. 23.27 UTCresolved

   This incident has been resolved.

1. 14. september 2021 kl. 00.18 UTCidentified

   Select outbound integrations may experience issues during this incident.

2. 14. september 2021 kl. 00.33 UTCresolved

   This incident has been resolved.

1. 3. marts 2021 kl. 22.39 UTCinvestigating

   We are currently investigating the issue.

2. 4. marts 2021 kl. 00.04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4. marts 2021 kl. 00.50 UTCresolved

   This incident has been resolved.