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    Xander driftsforstyrrelser

    53 Xander incidents · maj 2025 — official updates, affected components, duration and resolution details.

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    Bidders kan støde på status Fejl 429, når upload Creatives til Revision via API

    Startede 13. juli 2026 kl. 23.30 UTC · 15h 59m

    Pending
    1. 13. juli 2026 kl. 23.30 UTCinvestigating

      Vi er klar over et problem, der forhindrer nogle tilbudsgivers kreative revisioner i at blive behandlet. Vores ingeniørhold arbejder i øjeblikket på en rettelse, og vi vil give en opdatering så hurtigt som muligt. Tak for din tålmodighed! Komponent (er): API Anslag: - Bidders upload Kreatives kan afbrydes af Status Error 429 (TOO ANMODNING) Ikke påvirket: - Ad servering - Bidding - Rapportering Geografisk (e): Global (Global) Status: Vi vil give en opdatering, så snart mere information er tilgængelig. Tak for din tålmodighed.

    2. 14. juli 2026 kl. 01.29 UTCidentified

      Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

    3. 14. juli 2026 kl. 15.29 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Monetize og Invest UI og API Emne Lagring Linje Genstande

    Startede 1. juli 2026 kl. 10.38 UTC · 4h 5m

    Pending
    1. 1. juli 2026 kl. 10.38 UTCinvestigating

      Vi undersøger i øjeblikket følgende spørgsmål: Komponent (er): Brugergrænseflade, API Anslag: - Oprettelse og redigering linje element objekter Ikke påvirket: - Ad servering - Bidding - Rapportering Geografisk (e): Global (Global) Status: Vi vil give en opdatering, så snart mere information er tilgængelig. Tak for din tålmodighed.

    2. 1. juli 2026 kl. 14.43 UTCresolved

      Resolved - Vores ingeniørhold har identificeret den grundlæggende årsag og rullet tilbage ændringen ansvarlig for problemet. Tjenesten er nu blevet fuldt restaureret, og normal funktionalitet er genoptaget. Vi undskylder for eventuelle ulemper.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Kan ikke oprette eller redigere linjefelter i UI

    Startede 23. juni 2026 kl. 21.43 UTC · 0m

    IssuesMindre hændelse
    1. 23. juni 2026 kl. 21.43 UTCresolved

      Den 23. juni 2026, mellem ca. 4: 16 PM og 5: 38 PM EST, brugere kan have oplevet en 404 fejl, når de forsøger at oprette eller redigere linje elementer via UI. Vores ingeniørhold har identificeret årsagen og rullede ændringen tilbage ansvarlig for problemet. Tjenesten er nu blevet fuldt restaureret, og normal funktionalitet er genoptaget. Vi undskylder for eventuelle ulemper.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Stale Reporting Data

    Startede 12. juni 2026 kl. 09.13 UTC · 8h 50m

    Pending
    1. 12. juni 2026 kl. 09.13 UTCinvestigating

      We are aware of an issue causing delays in several reports in Monetize and Curate. When running a report, users may find that the most recent data are over 6 hours old. Our engineering team is aware of the issue and working on a fix. Thank you for your patience! In the meantime, please try different reports such as Network Analytics Report, as this will have all the data.

    2. 12. juni 2026 kl. 12.29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12. juni 2026 kl. 18.03 UTCresolved

      This incident has been resolved

    Prebid Services in Frankfurt data center is experiencing connectivity issues

    Startede 12. maj 2026 kl. 09.25 UTC · 6h 7m

    Pending
    1. 12. maj 2026 kl. 09.25 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available

    2. 12. maj 2026 kl. 09.39 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 12. maj 2026 kl. 15.32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting Data Experiencing Delays

    Startede 5. maj 2026 kl. 12.34 UTC · 23h 17m

    Pending
    1. 5. maj 2026 kl. 12.34 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting pages, API Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 5. maj 2026 kl. 16.52 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 5. maj 2026 kl. 20.09 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6. maj 2026 kl. 11.51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive: Platform outage impacting UIs, APIs, and adserving

    Startede 1. maj 2026 kl. 20.58 UTC · 0m

    Pending
    1. 1. maj 2026 kl. 20.58 UTCresolved

      The incident has been fully resolved.: Component(s): Ad Serving, API, UI Impact(s): Monetize and Curate Not Impacted: . Geolocation(s): Global (Global) Status: Event occurred between 18:40 UTC to 19:35 UTC. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting data is stale

    Startede 27. april 2026 kl. 14.30 UTC · 1d 2h

    Pending
    1. 27. april 2026 kl. 14.30 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27. april 2026 kl. 16.26 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 27. april 2026 kl. 23.57 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 28. april 2026 kl. 17.07 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some Ad Requests from Xbox to Monetize Member 280 being filtered

    Startede 24. april 2026 kl. 17.59 UTC · 2h 44m

    Pending
    1. 24. april 2026 kl. 17.59 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Increase in filtered requests from Xbox is leading to drop in impressions Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24. april 2026 kl. 18.24 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 24. april 2026 kl. 19.43 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 24. april 2026 kl. 20.43 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Startede 27. marts 2026 kl. 02.13 UTC · 2h 9m

    Pending
    1. 27. marts 2026 kl. 02.13 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Some users unable to log in Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27. marts 2026 kl. 04.22 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Startede 9. marts 2026 kl. 20.09 UTC · 1h 17m

    Pending
    1. 9. marts 2026 kl. 20.09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI, Monetize and Curate Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize and Curate Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 9. marts 2026 kl. 21.21 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 9. marts 2026 kl. 21.26 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curate members may experience loss of source deals

    Startede 27. februar 2026 kl. 02.57 UTC · 21h 35m

    Pending
    1. 27. februar 2026 kl. 02.57 UTCidentified

      We have identified the following issue:: Component(s): Partner/Deal pages, Curated deals Impact(s): Curate members may experience significant loss of source/publisher deals. Not Impacted: UI API Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2) Status: Our engineers are actively working towards the resolution of the identified issue, buyers will be unable to access source deals until resolved. We will provide an update as soon as possible. Thank you for your patience.

    2. 27. februar 2026 kl. 17.10 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 28. februar 2026 kl. 00.32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive - UI instability between 1910 - 1940 UTC in LAX on 6 February 2026

    Startede 6. februar 2026 kl. 19.56 UTC · 0m

    Pending
    1. 6. februar 2026 kl. 19.56 UTCresolved

      The incident has been fully resolved.: Component(s): UI Impact(s): Data unavailable through affected service(s) Slower report retrieval Page load failures and errors in user interface Not Impacted: Bidding Geolocation(s): North America - West Coast (LAX1) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curator Analytics Report is unavailable

    Startede 6. februar 2026 kl. 11.09 UTC · 2h 38m

    Pending
    1. 6. februar 2026 kl. 11.09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Curator Analytics Report Impact(s): Unable to pull a Curator Analytics Report via UI and API Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 6. februar 2026 kl. 13.47 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    DV360 Google bidder is currently unavailable

    Startede 30. januar 2026 kl. 18.17 UTC · 3h 47m

    Pending
    1. 30. januar 2026 kl. 18.17 UTCidentified

      We have identified the following issue:: Component(s): Ad Serving Impact(s): Some campaigns using DV360 may experience limited delivery during this period Not Impacted: N/A Geolocation(s): Global (Global) Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

    2. 30. januar 2026 kl. 21.09 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 30. januar 2026 kl. 22.05 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Delays in how quickly updates would be visible and take effect

    Startede 16. januar 2026 kl. 13.31 UTC · 0m

    Pending
    1. 16. januar 2026 kl. 13.31 UTCresolved

      The incident has been fully resolved.: Component(s): Console Bidder, Impbus Impact(s): Any changes carried out between 11:43 UTC and 13:16 UTC would not have been reflected in the platform. Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting and LLD experiencing delays

    Startede 15. januar 2026 kl. 15.26 UTC · 23h 26m

    Pending
    1. 15. januar 2026 kl. 15.26 UTCmonitoring

      We have patched the issue and are monitoring our systems closely.: Component(s): Forecasting, Reporting pages, Reporting, Log Level Data Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.

    2. 16. januar 2026 kl. 14.51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI intermitent issues

    Startede 15. januar 2026 kl. 10.15 UTC · 1d 2h

    Pending
    1. 15. januar 2026 kl. 10.15 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 15. januar 2026 kl. 22.47 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 15. januar 2026 kl. 23.00 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 16. januar 2026 kl. 12.18 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize UI Unavailable

    Startede 14. januar 2026 kl. 10.21 UTC · 8h 41m

    Pending
    1. 14. januar 2026 kl. 10.21 UTCinvestigating

      We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 14. januar 2026 kl. 15.54 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 14. januar 2026 kl. 19.01 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some hosted video and audio creatives remain in asset processing status

    Startede 24. december 2025 kl. 15.33 UTC · 8h 30m

    Pending
    1. 24. december 2025 kl. 15.33 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24. december 2025 kl. 17.37 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 25. december 2025 kl. 00.03 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.