Störungsverlauf von Affinity

1. 3. September 2026 um 22:15 UTCidentified

   Benutzer können aufgrund eines Problems mit unserem Cloud-Service-Provider Fehler oder eine Unfähigkeit haben, auf den Dienst zuzugreifen. Wir werden innerhalb von 60 Minuten ein weiteres Update bereitstellen.

2. 3. September 2026 um 22:35 UTCmonitoring

   Wir sehen Anzeichen einer Erholung und überwachen aktiv alle Dienste. Wir werden ein weiteres Update veröffentlichen, sobald wir bestätigen können, dass das Problem vollständig gelöst ist.

3. 3. September 2026 um 23:18 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 11. August 2026 um 20:24 UTCresolved

   Wir haben die Ursache des Problems identifiziert, das Affinity Analytics betrifft, der Fix wurde implementiert und bereitgestellt. Affinity Analytics war zwischen 19:00 und 19:15 Uhr UTC intermittierend nicht verfügbar.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 9. Juli 2026 um 02:50 UTCidentified

   We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.

2. 10. Juli 2026 um 19:03 UTCidentified

   We are continuing to work on a fix for this issue.

3. 10. Juli 2026 um 19:04 UTCresolved

   This incident has been resolved.

1. 30. Juni 2026 um 16:06 UTCidentified

   Einige Benutzer der Windows Outlook Desktop App können die SSO-Anmeldung beim Affinity Outlook Add-in nicht abschließen. Dies ist auf eine kürzliche Änderung am Ende von Microsoft zurückzuführen, die sich darauf auswirkt, wie Outlook unter Windows Authentifizierungsumleitungen verarbeitet. Mac Outlook ist nicht betroffen. Als Workaround können Benutzer über die Webanwendung auf Affinity zugreifen.

2. 10. Juli 2026 um 20:28 UTCidentified

   Wir untersuchen ein Update für die Affinity-Plattform, das das Problem, das durch die kürzliche Änderung von Microsoft verursacht wurde, umgeht und das Anmeldeverhalten von SSO für Benutzer von Windows Outlook Desktop App wiederherstellt. Mac Outlook und die Affinity-Webanwendung sind nicht betroffen und können in der Zwischenzeit als Workaround verwendet werden.

3. 23. Juli 2026 um 15:03 UTCresolved

   Dieses Problem ist jetzt gelöst. Kunden, die betroffen waren, müssen sich an den Affinity-Support unter [email protected] wenden, um Anweisungen zur Konfigurationsänderung zu erhalten.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 29. Juni 2026 um 18:24 UTCinvestigating

   We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

2. 29. Juni 2026 um 21:43 UTCmonitoring

   We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

3. 30. Juni 2026 um 14:49 UTCmonitoring

   The services are fully operational. We are continuing to monitor for any further issues.

4. 2. Juli 2026 um 13:09 UTCresolved

   This incident has been resolved.

1. 20. Mai 2026 um 17:23 UTCinvestigating

   We are currently investigating an issue impacting Affinity CRM

2. 20. Mai 2026 um 17:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20. Mai 2026 um 19:42 UTCresolved

   This incident has been resolved.

1. 13. April 2026 um 21:14 UTCinvestigating

   We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.

2. 13. April 2026 um 22:40 UTCidentified

   We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618 An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.

3. 16. April 2026 um 13:28 UTCresolved

   This has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.

1. 31. März 2026 um 15:53 UTCidentified

   Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 1. April 2026 um 01:09 UTCresolved

   This incident has been resolved.

1. 24. März 2026 um 20:15 UTCresolved

   Between 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.

1. 17. März 2026 um 02:23 UTCidentified

   Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 17. März 2026 um 13:28 UTCresolved

   This incident has been resolved.

1. 20. Februar 2026 um 15:14 UTCmonitoring

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 20. Februar 2026 um 18:59 UTCresolved

   This incident has been resolved.

1. 13. Februar 2026 um 00:23 UTCidentified

   We have identified the root cause of the issue impacting Affinity Web application. Our team is now working on a fix.

2. 13. Februar 2026 um 00:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13. Februar 2026 um 00:43 UTCresolved

   This incident has been resolved.

1. 27. Januar 2026 um 19:13 UTCinvestigating

   We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.

2. 27. Januar 2026 um 20:29 UTCidentified

   We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.

3. 27. Januar 2026 um 21:35 UTCmonitoring

   We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.

4. 27. Januar 2026 um 22:28 UTCresolved

   This incident has been resolved. All systems are fully operational.

1. 22. Januar 2026 um 21:20 UTCmonitoring

   We are monitoring an elevated error rate affecting Microsoft/Azure users due to an ongoing service disruption with Microsoft. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

2. 23. Januar 2026 um 13:53 UTCresolved

   This incident has been resolved.

1. 15. Januar 2026 um 16:02 UTCidentified

   We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

2. 15. Januar 2026 um 16:24 UTCresolved

   This incident has been resolved.

1. 8. Januar 2026 um 15:44 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 8. Januar 2026 um 22:48 UTCresolved

   This incident has been resolved.

1. 17. Dezember 2025 um 23:32 UTCinvestigating

   We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

2. 18. Dezember 2025 um 10:19 UTCmonitoring

   A fix has been implemented and we are monitoring progress of processing the backlog.

3. 18. Dezember 2025 um 19:04 UTCresolved

   This incident has been resolved.

1. 20. November 2025 um 19:03 UTCinvestigating

   We are currently investigating an issue impacting Affinity Analytics.

2. 20. November 2025 um 20:39 UTCidentified

   Affected customers may experience data freshness delays of up to 24 hours as we actively work on a full restore. The issue has been identified and our team has a fix scheduled for deployment during our upcoming maintenance window.

3. 21. November 2025 um 18:51 UTCresolved

   This incident has been resolved.

1. 17. November 2025 um 23:52 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 18. November 2025 um 09:33 UTCidentified

   All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

3. 18. November 2025 um 13:56 UTCidentified

   We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

4. 18. November 2025 um 20:35 UTCidentified

   We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

5. 18. November 2025 um 21:56 UTCresolved

   This incident has been resolved.

1. 14. November 2025 um 18:22 UTCidentified

   We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

2. 14. November 2025 um 19:44 UTCmonitoring

   fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

3. 15. November 2025 um 16:57 UTCresolved

   This incident has been resolved.