Störungsverlauf von Airbrake

1. 27. Oktober 2026 um 20:10 UTCresolved

   Wir untersuchen Fehler-Dashboard-Graphen, die bei bestimmten Projekten nicht geladen werden. Die Kontonutzung am Tag kann weiterhin in Ihren Kontoeinstellungen beobachtet werden. Wir werden Sie aktualisieren, sobald wir die Ursache identifiziert haben. Wenn Sie Fragen haben, kontaktieren Sie uns bitte unter [email protected]. Update: Wir haben ein Infrastrukturproblem identifiziert und behoben, das sich auf die Verfügbarkeit des Dienstes auswirkt. Der Service wurde wiederhergestellt, und wir überwachen weiterhin den Zustand des Systems und arbeiten an zusätzlichen Maßnahmen, um ein Wiederauftreten zu verhindern.

2. 27. Oktober 2026 um 21:51 UTCpostmortem

   Wir identifizierten und adressierten ein Infrastrukturproblem, das sich auf die Serviceverfügbarkeit auswirkte. Der Service wurde wiederhergestellt, und wir überwachen weiterhin den Zustand des Systems und arbeiten an zusätzlichen Maßnahmen, um ein Wiederauftreten zu verhindern.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 14. Juli 2026 um 02:34 UTCinvestigating

   Our dashboard graphs are currently not loading as expected. We are investigating the root cause and will share an update as soon as we have more information. All metrics may be affected including error counts in digest emails.

2. 14. Juli 2026 um 03:10 UTCidentified

   We have identified the issue affecting service availability and are working through recovery steps. We are continuing to work on restoring normal operation and will share another update as soon as service is stable.

3. 14. Juli 2026 um 03:29 UTCresolved

   The incident has been resolved and metrics are back online. There will be a dip in metric count graphs while the incident was experienced. Error event data was recorded normally and was unaffected. We apologize for the inconvenience. If you have any questions please reach us at [email protected].

1. 1. Juni 2026 um 14:22 UTCinvestigating

   Airbrake is currently experiencing an issue with email notification delivery. Errors are being processed as normal. We will update this incident as we work to resolve this issue.

2. 1. Juni 2026 um 15:53 UTCresolved

   We've resolved an issue with our email notifications. The issue was caused by email asset delivery which we've resolved. We apologize for any inconvenience. Please email support at [email protected] if you have any questions or concerns.

1. 7. Mai 2026 um 02:55 UTCresolved

   A subset of customers experienced an issue where the error dashboard list was not loading properly. This may have resulted in error filtering being faulty or the errors list being blank. The issue was escalated to our techops team which resolved the issue. We apologize for the inconvenience that this has caused. If you have any questions or concerns, please reach us at [email protected].

1. 24. Juli 2025 um 00:38 UTCinvestigating

   We are currently investigating an issue causing individual project dashboard and settings pages to be unavailable. We apologize for the inconvenience. Please email us at [email protected] if you have any questions.

2. 24. Juli 2025 um 01:22 UTCmonitoring

   The error dashboard and settings pages are available again. We're continuing to monitor and investigate the issue.

3. 24. Juli 2025 um 17:24 UTCresolved

   The issue causing intermittent dashboard loading issues has been resolved. If you have any questions, please reach us at [email protected]. We apologize for the inconvenience.

1. 13. Juli 2025 um 14:54 UTCinvestigating

   We are currently investigating an issue causing the login page and dashboard to fail loading due to an error. Please reach out to [email protected] if you have any questions. We apologize for the inconvenience.

2. 13. Juli 2025 um 17:03 UTCmonitoring

   The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution. Please reach us at [email protected] if you have any questions.

3. 14. Juli 2025 um 00:58 UTCmonitoring

   The web app is experiencing errors which is preventing users from accessing the error dashboard. This is an issue that resurfaced after being resolved earlier today. We will update this post after further investigation.

4. 14. Juli 2025 um 18:05 UTCmonitoring

   The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution again. Please reach us at [email protected] if you have any questions.

5. 22. Juli 2025 um 20:06 UTCresolved

   This incident has been resolved.

1. 16. Juni 2025 um 20:48 UTCinvestigating

   We're investigating an issue where the metric graphs for errors are not displaying properly. Please reach out to us at [email protected] if you have any questions. We apologize for the inconvenience. Error monitoring other than metrics is unaffected.

2. 17. Juni 2025 um 01:41 UTCresolved

   A resolution has been implemented for the metrics API issues that resulted in error graphs to not be visible on the dashboard. We're continuing to monitor the service. Please let us know if you have any questions at [email protected].

1. 27. Mai 2025 um 17:46 UTCinvestigating

   We have identified an issue affecting a certain subset of customers and are currently working on remediation. We'll keep this issue updated. Please reach out to [email protected] if you have further questions.

2. 29. Mai 2025 um 00:24 UTCinvestigating

   We have resolved the backend issue where a subset of Airbrake projects' experienced blank error dashboards. The backlog in error events have been processed. Please reach out to [email protected] if you have further questions.

3. 3. Juni 2025 um 01:16 UTCresolved

   Update: A subset of customers experienced service disruptions due to an unresponsive backend API instance. This was triggered by a log storage issue that correlated with a surge in error ingestion traffic. We are actively investigating automated solutions to prevent similar occurrences in the future. We apologize for any inconvenience this caused, please reach out with any questions to [email protected].

1. 31. Oktober 2023 um 22:31 UTCidentified

   Our alerts notifications have been disabled. Digests and other notification types (like Slack) are unaffected. We are working with our email service provider to reenable our alerts domain and will follow up as there is more information. Reach us at [email protected] if you have any questions.

2. 1. November 2023 um 18:47 UTCidentified

   Our email provider has reenabled our alerts domain. All email notifications should be operational again. We still have our sign-up page disabled to implement an additional verification measure and will close this incident when the new sign-up page is live. If you have any questions, please reach us at [email protected].

3. 1. November 2023 um 19:04 UTCmonitoring

   Updating the status to "monitoring" as alert emails are fixed. We will update the status to "resolved" when the new sign-up page is live.

4. 2. November 2023 um 23:55 UTCresolved

   This issue has been resolved. Our emails have been flowing for the past day and our sign-up page is live again. We apologize for any inconvenience. If you have any questions, please reach us at [email protected].

1. 25. Oktober 2023 um 17:42 UTCidentified

   We have identified an issue with delivering email alerts. We are investigating the cause of the disruption and will report more as we gather more info. Errors are still being recorded and are being delivered to your error dashboards. Integration alerts are also unaffected.

2. 25. Oktober 2023 um 19:23 UTCresolved

   This issue has been resolved. Emails are being delivered again. Reach out to [email protected] if you have any questions.

1. 11. Mai 2023 um 23:34 UTCidentified

   We have identified an issue affecting a certain subset of customers and are currently working on remediation. You may notice a delay in Error processing. We'll keep this issue updated. Please reach out to [email protected] if you have further questions.

2. 12. Mai 2023 um 16:11 UTCresolved

   We apologize for any inconvenience this caused. The incident has been resolved and normal operations have resumed.

1. 15. März 2023 um 14:53 UTCinvestigating

   We are currently investigating a delay in error processing. Errors on your error dashboard and error email notifications might take longer to appear than usual. We will share updates as we make progress in addressing this issue. If you have any questions or concerns, please reach us at [email protected]. We apologize for any inconvenience.

2. 15. März 2023 um 16:38 UTCidentified

   We have identified the issue and are currently working to process the backlog of notifications. We will continue to monitor the situation and provide updates.

3. 15. März 2023 um 22:25 UTCresolved

   The backlog in error notifications has been processed. Users should get error emails and see errors show up on their dashboards without delays again. We apologize for any inconvenience. If you have any questions, please reach us at [email protected].

1. 28. Dezember 2022 um 20:41 UTCinvestigating

   We are currently investigating increased errors.

2. 29. Dezember 2022 um 01:13 UTCresolved

   This incident has been resolved. Services should be back to normal.

1. 24. August 2022 um 16:51 UTCidentified

   We've identified an issue with our queue. Notification delivery is currently delayed. Thanks for your patience and sorry for any inconvenience this causes. If you have any issues or questions please email [email protected]

2. 24. August 2022 um 19:22 UTCidentified

   We are continuing to work on a fix for this issue.

3. 24. August 2022 um 19:23 UTCidentified

   Queues are back to normal and notifications are once against being delivered.

4. 24. August 2022 um 19:25 UTCresolved

   This incident has been resolved.

1. 25. April 2022 um 10:53 UTCinvestigating

   Some users may not be able to access the Airbrake web app. We have all hands on deck troubleshooting this dashboard outage and look forward to getting it back online ASAP. Thanks for your patience and sorry for any inconvenience this causes. If you have any issues or questions please email [email protected]

2. 25. April 2022 um 11:13 UTCresolved

   This incident has been resolved, the Airbrake web app is now working as expected. If you have any issues or questions please email [email protected]

1. 11. November 2021 um 14:12 UTCinvestigating

   Some users may not be able to load error, performance, or deploy data in their dashboard. The API is accepting errors as usual and you should be able to continue troubleshooting errors as soon as the dashboard has been restored. Thanks for your patience and sorry for any inconvenience this causes. If you have any issues or questions please email [email protected].

2. 11. November 2021 um 14:53 UTCresolved

   The cause of the incident has been identified and resolved. Systems have returned to their operational states.

1. 2. Oktober 2021 um 20:36 UTCinvestigating

   We are currently investigating degraded performance on a database shard. Some customers may experience delays processing error and APM data.

2. 2. Oktober 2021 um 20:39 UTCinvestigating

   We are continuing to investigate this issue.

3. 2. Oktober 2021 um 20:45 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2. Oktober 2021 um 20:53 UTCmonitoring

   A fix has been implemented and we are monitoring while the backlog of notice data / APM events are being processed.

5. 2. Oktober 2021 um 21:07 UTCresolved

   The backlog of notice and apm data has been processed and shard performance has stabilized. Please reach out to support ([email protected]) with further questions.

1. 22. Oktober 2020 um 14:57 UTCinvestigating

   Some users may not be able to access the error dashboard. The API is accepting errors as usual and you should be able to continue troubleshooting your errors as soon as the dashboard has been restored. We have all hands on deck troubleshooting this dashboard outage and look forward to getting it back online ASAP. Thanks for your patience and sorry for any inconvenience this causes. If you have any issues or questions please email [email protected]

2. 22. Oktober 2020 um 15:30 UTCresolved

   This incident has been resolved.

1. 25. Juni 2020 um 15:02 UTCinvestigating

   We are currently investigating API errors which are affecting some projects.

2. 25. Juni 2020 um 15:51 UTCinvestigating

   We are continuing to investigate an issue.

3. 25. Juni 2020 um 16:56 UTCidentified

   We have identified an issue where for some requests, our API is failing due to data caching errors. Affected users might experience their error dashboards failing to load and a delay in email notifications. If you have any questions or concerns, reach out to [email protected].

4. 25. Juni 2020 um 21:33 UTCidentified

   We are continuing to investigate the issue causing a delay in processing performance data. Customer's project dashboards and email notifications should be returning to normal. If you experience any issues or have any questions, reach us at [email protected]

5. 25. Juni 2020 um 22:51 UTCidentified

   We are continuing to work on a fix for this issue.

6. 26. Juni 2020 um 04:37 UTCresolved

   We've applied a change that relieved the load on our production database that was causing a delay in processing performance data. Delays in application performance should be resolving. If you continue to experience any issues, please let us know at [email protected].

1. 18. Juni 2020 um 18:48 UTCinvestigating

   We are currently investigating API errors which are affecting some projects.

2. 18. Juni 2020 um 18:53 UTCinvestigating

   We are continuing to investigate this issue.

3. 18. Juni 2020 um 19:00 UTCinvestigating

   We've received reports of issues with tracking deploys, we are investigating this and believe it to be a related symptom. If you are experiencing this issue please let us know [email protected], we apologize for any inconvenience this causes.

4. 18. Juni 2020 um 19:31 UTCmonitoring

   All systems are back to normal, we will continue to monitor the situation. If you experience any issues sending errors or tracking deploys for your project, please let us know [email protected]

5. 18. Juni 2020 um 21:27 UTCresolved

   The overloaded ingress server which caused issues with deploy and error tracking was scaled up and the issues have been resolved. If you have any questions, please reach out to us at [email protected].