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    Störungsverlauf von Alexishr

    35 Alexishr incidents · Juni 2025 — official updates, affected components, duration and resolution details.

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    Delayed results in Employee Surveys

    Beginn 15. Juni 2026 um 10:03 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 15. Juni 2026 um 10:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    Major HRM Classic outage

    Beginn 30. April 2026 um 06:12 UTC · 3m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Simployer Classic Logon
    1. 30. April 2026 um 06:12 UTCinvestigating

      Our systems are experiencing a major outage. We apologize for the inconveniance, and we are working to restore the systems as fast as possible. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    2. 30. April 2026 um 06:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30. April 2026 um 06:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30. April 2026 um 06:14 UTCresolved

      This incident has been resolved.

    Changes in processing activities for a Simployer sub-processor

    Beginn 29. April 2026 um 14:11 UTC · 0m

    Pending
    Betroffene Komponenten
    Changes in sub-processors
    1. 29. April 2026 um 14:11 UTCresolved

      Dear Customer, Transparency matters to us, so we want to keep you informed about a change to how we deliver AI-powered features in Simployer. To improve AI model resilience we have added Google Vertex AI as an additional AI platform alongside Microsoft Azure OpenAI. Both platforms operate within the EU. Google is already a listed sub-processor in our Data Processing Agreement — we are expanding the scope of their processing activities, not introducing a new sub-processor. Our Trust Center documentation has been updated to reflect this change. You can read the full details here: https://www.simployer.com/support/documentation/simployer-trust-center/other-useful-content/agreements/changes-in-the-msa No action is needed on your part. If you have any questions or concerns, we are happy to help at [email protected]. Best regards, Simployer

    Planned maintenance – Employee Survey

    Beginn 28. April 2026 um 10:21 UTC · 8d 7h

    MaintenanceWartungsereignis
    1. 28. April 2026 um 10:21 UTCscheduled

      Edit: new date and time. We will perform scheduled maintenance on Wednesday, May 6 at 18:00 (local time). This update includes important security improvements and upgrades to core services in Employee Survey. Impact: Employee Survey may be temporarily unavailable during the maintenance window. We will monitor the system throughout the release and provide updates if needed.

    2. 6. Mai 2026 um 15:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 6. Mai 2026 um 16:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 6. Mai 2026 um 18:00 UTCcompleted

      The scheduled maintenance has been completed.

    Scheduled maintenance Capitech

    Beginn 15. April 2026 um 12:43 UTC · 42d 12h

    MaintenanceWartungsereignis
    1. 15. April 2026 um 12:43 UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. 27. Mai 2026 um 21:30 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 27. Mai 2026 um 22:30 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 28. Mai 2026 um 01:30 UTCcompleted

      The scheduled maintenance has been completed.

    Maintenance Capitech

    Beginn 15. April 2026 um 12:40 UTC · 14d 12h

    MaintenanceWartungsereignis
    1. 15. April 2026 um 12:40 UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. 29. April 2026 um 21:30 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 29. April 2026 um 22:30 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 30. April 2026 um 01:30 UTCcompleted

      The scheduled maintenance has been completed.

    Scheduled maintenance Capitech

    Beginn 8. Januar 2026 um 07:24 UTC · 157d 18h

    MaintenanceWartungsereignis
    1. 8. Januar 2026 um 07:24 UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. 25. März 2026 um 22:30 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 25. März 2026 um 23:30 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 26. März 2026 um 02:30 UTCcompleted

      The scheduled maintenance has been completed.

    Automatic patching

    Beginn 6. Juni 2025 um 08:22 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Beginn 6. Juni 2025 um 08:22 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Beginn 6. Juni 2025 um 08:22 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Beginn 6. Juni 2025 um 08:22 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Beginn 6. Juni 2025 um 08:22 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Beginn 6. Juni 2025 um 08:22 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Beginn 6. Juni 2025 um 08:22 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Beginn 6. Juni 2025 um 08:22 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Beginn 6. Juni 2025 um 08:19 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:19 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Beginn 6. Juni 2025 um 08:19 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:19 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Beginn 6. Juni 2025 um 08:19 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:19 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Beginn 6. Juni 2025 um 08:18 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:18 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Beginn 6. Juni 2025 um 08:18 UTC · 0m

    MaintenanceWartungsereignis
    Betroffene Komponenten
    Simployer Classic Logon
    1. 6. Juni 2025 um 08:18 UTCscheduled

      Automatic patching window where all VM and other components might be patched.