Störungsverlauf von Apphud

1. 30. Juli 2026 um 15:06 UTCinvestigating

   Wir haben ein Problem mit der Auftragsverarbeitung im Hintergrund, was zu Verzögerungen bei Analysen und Ereignisdaten führt. SDK APIs sind nicht betroffen. Es wird erwartet, dass die Daten innerhalb von etwa 30 Minuten in Echtzeit aufholen. Wir entschuldigen uns für die Unannehmlichkeiten.

2. 30. Juli 2026 um 15:06 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

3. 30. Juli 2026 um 16:19 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 27. Juni 2026 um 19:16 UTCinvestigating

   We are currently investigating this issue. There is problem at our data center. We are in close touch with cloud provider. Our engineers our trying to do their best to solve the issue ASAP

2. 27. Juni 2026 um 19:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 27. Juni 2026 um 19:43 UTCmonitoring

   A fix has been implemented by our Cloud Provider and we are monitoring the results.

4. 27. Juni 2026 um 20:26 UTCresolved

   This incident has been resolved. Cloud Provider has fixed the issue.

1. 9. März 2026 um 09:58 UTCinvestigating

   We experienced an issue where App Store Server Notifications and Google Play Real-Time Developer Notifications were not being delivered to Apphud servers. As a result, some subscription events such as renewals, cancellations, or billing issues may not have been processed in real time. The issue has now been identified and fixed. We will replay all missed server notifications and process them accordingly. Subscription renewals and other events will be updated based on their original effective timestamps (for example, renewal or expiry time), so historical data and analytics will remain accurate.

2. 9. März 2026 um 09:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12. März 2026 um 04:56 UTCresolved

   This incident has been resolved.

1. 24. Februar 2026 um 11:52 UTCmonitoring

   We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

2. 5. März 2026 um 07:52 UTCresolved

   This incident has been resolved.

1. 24. Februar 2026 um 11:48 UTCinvestigating

   We are currently investigating this issue.

2. 24. Februar 2026 um 11:48 UTCresolved

   This incident has been resolved.

1. 23. Februar 2026 um 08:40 UTCinvestigating

   We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

2. 23. Februar 2026 um 08:40 UTCresolved

   This incident has been resolved.

1. 22. Februar 2026 um 10:52 UTCinvestigating

   We received reports about increased response times for SDK API calls, specifically affecting paywalls and placements fetching. The issue has been identified and a fix has already been deployed. We are actively monitoring the system to ensure stability and normal performance levels. We apologize for the inconvenience and will provide updates if necessary.

2. 22. Februar 2026 um 10:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22. Februar 2026 um 10:54 UTCresolved

   This incident has been resolved.

1. 22. Februar 2026 um 10:37 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 15 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. 22. Februar 2026 um 10:55 UTCresolved

   This incident has been resolved.

1. 19. Februar 2026 um 11:51 UTCinvestigating

   We’ve received reports that A/B test analytics were displaying 0 trials, even though trials were actually recorded. Our team is currently investigating the issue. In the meantime, refreshing the page should resolve the problem and display the correct data. We’ll provide an update once the issue is fully resolved.

2. 22. Februar 2026 um 10:36 UTCresolved

   This incident has been resolved.

1. 11. Februar 2026 um 13:10 UTCinvestigating

   We are currently investigating this issue.

2. 11. Februar 2026 um 13:10 UTCresolved

   This incident has been resolved.

1. 4. Februar 2026 um 11:45 UTCresolved

   This incident has been resolved.

1. 27. Januar 2026 um 16:58 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 40 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. 27. Januar 2026 um 16:58 UTCresolved

   This incident has been resolved.

1. 21. Januar 2026 um 17:35 UTCresolved

   Due to a bug introduced during recent maintenance, experiments that were in a Running state as of January 19 until January 21 17:45 UTC were unintentionally paused. The issue has been fixed, and all affected experiments have been unpaused and are running normally. Data for the affected period may be incomplete. No action is required. We are sorry for the inconvenience.

1. 19. Januar 2026 um 10:28 UTCinvestigating

   Due to a recent platform upgrade, the iOS mobile app is temporarily not functioning. An updated version will be released to the App Store, and users will need to update to the latest version. We’ll notify you when the update is available.

2. 22. Januar 2026 um 08:12 UTCresolved

   The updated app version in now available in the App Store: https://apps.apple.com/us/app/apphud-the-official-app/id1587154106

1. 30. November 2025 um 14:00 UTCinvestigating

   We are currently investigating this issue.

2. 30. November 2025 um 14:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 30. November 2025 um 14:11 UTCresolved

   This incident has been resolved.

1. 24. November 2025 um 16:46 UTCinvestigating

   We are currently investigating this issue.

2. 24. November 2025 um 16:55 UTCresolved

   This incident has been resolved.

1. 18. November 2025 um 13:55 UTCinvestigating

   We experience partial API issues caused by major Cloudflare outage: https://www.cloudflarestatus.com/

2. 18. November 2025 um 14:24 UTCinvestigating

   Update: SDK seems to be working without any disruptions, since it's not using Cloudflare. Only Apphud dashboard is not accessible in certain countries

3. 18. November 2025 um 14:59 UTCinvestigating

   We are continuing to investigate this issue.

4. 18. November 2025 um 14:59 UTCresolved

   This incident has been resolved.

1. 8. Juli 2025 um 16:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 8. Juli 2025 um 16:03 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 8. Juli 2025 um 16:03 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 8. Juli 2025 um 16:19 UTCresolved

   This incident has been resolved.

1. 1. Juli 2025 um 07:31 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks The current delay is approximately 1.5 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. 1. Juli 2025 um 08:58 UTCresolved

   This incident has been resolved.

1. 24. Juni 2025 um 12:02 UTCinvestigating

   We are currently investigating this issue.

2. 24. Juni 2025 um 12:11 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * Analytics data freshness * CSV and ETL exports The current delay is approximately 1–2 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

3. 24. Juni 2025 um 14:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25. Juni 2025 um 09:15 UTCresolved

   This incident has been resolved.