Störungsverlauf von Appspace

1. 14. Juli 2026 um 11:14 UTCinvestigating

   Untersuchung - 14. Juli, 00:45 CDT Wir untersuchen Berichte über Fehler und langsame Performance in der Public Cloud. Einige Geräte laden möglicherweise keine Inhalte, und einige Anmeldungen oder Anfragen können langsam oder zeitlos sein. Wir werden bald ein Update teilen.

2. 14. Juli 2026 um 11:15 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen. Überwachung — Jul 14, 02:40 CDT Wir haben die Ursache gefunden und eine Lösung gefunden. Die Dienste erholen sich und wir beobachten genau, um sicherzustellen, dass alles stabil bleibt.

3. 14. Juli 2026 um 11:15 UTCresolved

   Aufgelöst - Jul 14, 03:05 CDT Dieser Vorfall ist nun gelöst. Public Cloud-Dienste funktionieren wieder normal. Vielen Dank für Ihre Geduld.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 1. Juli 2026 um 13:41 UTCinvestigating

   We are currently investigating reports of users being unable to log in to public cloud servers, along with reports of slow performance. Some customers may experience authentication failures, timeouts, or degraded response times. We will update once we have identified the issue.

2. 1. Juli 2026 um 19:48 UTCmonitoring

   A fix has been deployed and we're seeing positive performance improvements.

3. 7. Juli 2026 um 17:37 UTCresolved

   This incident has been resolved.

1. 9. Juni 2026 um 13:06 UTCinvestigating

   Our team is currently investigating an issue with today's scheduled Weekly Release. Out of an abundance of caution, we are pausing the rollout until this is resolved. We appreciate your patience and will share updates here as they become available.

2. 9. Juni 2026 um 18:35 UTCidentified

   We have successfully identified the root cause of the issue have halted any further impact. While the issue is fully contained, implementing the full recovery and fix will take some additional time. We are actively working through the resolution steps and will provide our next update as soon as we have a clearer timeline for completion.

3. 7. Juli 2026 um 17:37 UTCresolved

   Weekly deploys have been pushed out and everything is now following the regular release schedules.

1. 13. Mai 2026 um 15:38 UTCinvestigating

   We are currently investigating an issue in our Public Cloud environment that is causing error when trying to view or create channels, registering new devices, and viewing devices and their previews.

2. 13. Mai 2026 um 16:10 UTCidentified

   The issue has been identified and our engineering team is currently working on a fix. We will continue to update as we have more information.

3. 13. Mai 2026 um 16:13 UTCidentified

   We are continuing to work on a fix for this issue.

4. 13. Mai 2026 um 19:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 13. Mai 2026 um 21:27 UTCresolved

   This incident has been resolved.

1. 28. April 2026 um 17:11 UTCinvestigating

   We are currently experiencing an outage affecting our public clouds. Some or all services may be unavailable or responding slowly. Our team is actively investigating.

2. 28. April 2026 um 19:05 UTCmonitoring

   We have implemented a fix and are continuing to monitor

3. 29. April 2026 um 13:27 UTCinvestigating

   We have noticed this issue reoccurring with intermittent login failures. We are continuing to investigate

4. 29. April 2026 um 16:10 UTCinvestigating

   We are still activity investigating this issue.

5. 29. April 2026 um 17:13 UTCmonitoring

   We have deployed a fix that has improved overall performance. Some slowness may still be observed, and our team continues to monitor and investigate.

6. 30. April 2026 um 15:01 UTCmonitoring

   Our team is continuing to implement fixes to address the ongoing performance issues. Some slowness may still be observed during this time.

7. 1. Mai 2026 um 14:14 UTCmonitoring

   We are continuing to work on resolving the ongoing performance issues. Some slowness may still be observed. We will share another update as soon as more progress has been made.

8. 1. Mai 2026 um 16:12 UTCidentified

   Our Engineering team is continuing to work to solve the underlying performance issue that is impacting Public Cloud. We will continue to provide updates and once we have an ETA for resolution, we will update accordingly.

9. 1. Mai 2026 um 17:19 UTCmonitoring

   The Public Cloud Platform performance is improving, and our Engineering team is continuing to work to further improve performance.

10. 1. Mai 2026 um 18:04 UTCmonitoring

    We are continuing to monitor for any further issues.

11. 1. Mai 2026 um 18:05 UTCmonitoring

    Performance has returned for Public Cloud. Both the Cloud Platform and Engineering team are monitoring to ensure performance continues.

12. 5. Mai 2026 um 14:44 UTCresolved

    The changes applied over the weekend have remained stable and performance is back to normal.

1. 1. April 2026 um 18:33 UTCinvestigating

   We are currently investigating reports of intermittent issues and slow performance within the Appspace platform. Our engineering team is looking into the root cause, and we will provide an update as soon as more information is available.

2. 3. April 2026 um 18:42 UTCmonitoring

   A fix has been implemented and we are monitoring improvements

3. 6. April 2026 um 21:09 UTCmonitoring

   After implementing the fix the Appspace platform is no longer experiencing degraded performance and is fully operational.

4. 6. April 2026 um 21:09 UTCresolved

   This incident has been resolved.

1. 10. März 2026 um 13:36 UTCinvestigating

   We are currently investigating reports of intermittent login failures and performance degradation affecting our Public Cloud environments.

2. 10. März 2026 um 18:40 UTCresolved

   The issue was identified and remediated. The Public Cloud environment is operational.

1. 28. Januar 2026 um 22:16 UTCinvestigating

   We are currently investigating an issue where some users may find the Preview and Public Cloud downloads page is not displaying the full list of available download packages.

2. 29. Januar 2026 um 01:24 UTCresolved

   This incident has been resolved.

1. 6. Januar 2026 um 16:21 UTCinvestigating

   We are currently investigating reports of degraded performance affecting some public cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.

2. 6. Januar 2026 um 22:37 UTCmonitoring

   We have identified the issue and applied temporary remediation steps to restore service. Our engineers are actively working on a permanent solution. We will continue to monitor the situation closely and provide updates on our status page as new information becomes available.

3. 6. Januar 2026 um 22:42 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 9. Januar 2026 um 17:00 UTCresolved

   This incident has been resolved.

1. 15. Dezember 2025 um 16:02 UTCinvestigating

   We are currently investigating reports of degraded performance affecting some private cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.

2. 15. Dezember 2025 um 19:50 UTCidentified

   We have identified a solution and working on rolling this out to the private cloud customers

3. 15. Dezember 2025 um 20:28 UTCmonitoring

   A fix has been implemented

4. 16. Dezember 2025 um 05:56 UTCresolved

   This incident has been resolved.

1. 25. November 2025 um 20:41 UTCinvestigating

   We're currently investigating reports that the Public Cloud Download Page is inaccessible. Users cannot access any app packages when trying to access the page or download resources.

2. 25. November 2025 um 20:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 25. November 2025 um 21:03 UTCresolved

   This underlying issues has been Identified and resolved. App packages can be accessed and downloaded.

1. 27. Oktober 2025 um 15:52 UTCinvestigating

   We are currently investigating reports of slow or failed login attempts impacting users on the Public Cloud environment. Affected users may experience delays during authentication or receive timeout errors when attempting to sign in.

2. 27. Oktober 2025 um 16:18 UTCmonitoring

   The issue has been identified and a fix has been applied. We will continue to monitor to ensure platform stability.

3. 27. Oktober 2025 um 21:32 UTCresolved

   The fix that was applied has resolved the issue.

1. 14. Oktober 2025 um 14:12 UTCinvestigating

   We’re currently investigating reports of increased latency affecting some services hosted on the Public Cloud. Users may experience slower response times or brief delays when accessing certain parts of the platform. Our teams are actively monitoring the issue and working to identify the cause. We’ll provide an update as soon as more information becomes available.

2. 14. Oktober 2025 um 18:29 UTCinvestigating

   The issue has been identified and mitigated. We will continue to monitor to ensure platform stability.

3. 14. Oktober 2025 um 21:18 UTCresolved

   The issue affecting Public Cloud services has been fully resolved. Platform performance has returned to normal and all systems are operating as expected.

1. 9. Oktober 2025 um 21:31 UTCinvestigating

   We are currently investigating an issue impacting the Appspace Public Cloud environment. Users may experience inability to access the platform, load content, or perform publishing actions.

2. 9. Oktober 2025 um 23:03 UTCmonitoring

   We have identified and resolved the issue affecting service. Our team will continue to monitor the environment to ensure the resolution remains stable.

3. 10. Oktober 2025 um 00:54 UTCresolved

   This incident has been resolved.

1. 29. September 2025 um 14:10 UTCresolved

   Public cloud is experiencing issues and the team is looking into the issue. This has been resolved and all functions should be handling as normal.

1. 8. September 2025 um 14:17 UTCinvestigating

   We are currently investigating errors while logging in to cloud.preview.appspace.com

2. 8. September 2025 um 16:13 UTCmonitoring

   We have implemented a fix and monitoring.

3. 8. September 2025 um 16:58 UTCresolved

   This incident has been resolved.

1. 2. September 2025 um 15:00 UTCinvestigating

   Some customers have experienced some slow logins, we are investigating the issue.

2. 2. September 2025 um 17:03 UTCmonitoring

   We have implemented a fix and things are acting as normal

3. 2. September 2025 um 18:51 UTCresolved

   This incident has been resolved.

1. 28. August 2025 um 15:36 UTCinvestigating

   We are seeing some loss of communication for devices showing loss of connection for public cloud customers. Currently investigating scale of impact and fix.

2. 28. August 2025 um 16:32 UTCidentified

   We have identified the issue and are applying a fix. We will update again once fix has been fully implemented.

3. 28. August 2025 um 17:02 UTCmonitoring

   The fix has been fully implemented and communication to devices has been restored. We will continue to monitor the situation to verify device communication status.

4. 28. August 2025 um 18:21 UTCresolved

   The fix has continued to hold, the issue is resolved.

1. 21. August 2025 um 17:33 UTCinvestigating

   We are currently investigation an issue where codes are sometimes not generating. Investigating and will provide updates when we have them.

2. 22. August 2025 um 15:10 UTCidentified

   We have identified a fix that significantly reduces the impact of the issue. Our development team is currently testing these changes to ensure they do not cause further disruption to the service.

3. 26. August 2025 um 16:02 UTCidentified

   We have implemented a fix and the system has remained stable.

4. 26. August 2025 um 16:02 UTCresolved

   This incident has been resolved.

1. 14. August 2025 um 21:48 UTCinvestigating

   We are currently investigating intermittent login failures affecting some users on all Public Cloud environments. Users may experience occasional errors or delays when attempting to log in. Our engineering team is actively working to identify the root cause and implement a fix. Further updates will be provided as they become available.

2. 18. August 2025 um 21:16 UTCresolved

   All login functionality has been verified as working as expected, and users should no longer experience errors or delays when accessing Public Cloud environments.