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    Störungsverlauf von Auth0

    12 Auth0 incidents · April 2026 — official updates, affected components, duration and resolution details.

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    Quota Utilization Page Issue auf Support Center

    Beginn 23. Juli 2026 um 16:06 UTC · 0m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Auth0 CA-1

      Automatisch aus der offiziellen Störungsmeldung übersetzt.

      Wir haben ein Problem festgestellt.

      Beginn 14. Juli 2026 um 02:49 UTC · 2h 40m

      OutageSchwerwiegender Vorfall
      Betroffene Komponenten
      Auth0 US-1 - Tenant LogsAuth0 US-1
      1. 14. Juli 2026 um 02:49 UTCinvestigating

        Wir untersuchen derzeit einen Vorfall, der sich auf unsere Dienste ausgewirkt hat. Unser Team arbeitet aktiv daran, die Ursache zu verstehen und das Problem zu mildern. Wir werden Updates bereitstellen, wenn wir mehr Informationen sammeln.

      2. 14. Juli 2026 um 03:08 UTCidentified

        Wir haben ein Problem mit unserem Mieter-Logs-Streaming-Service identifiziert. Wir werden weitere Updates mit Änderungen im Vorfallsstatus und im Zuge unserer Bemühungen zur Minderung bereitstellen.

      3. 14. Juli 2026 um 03:42 UTCidentified

        Wir haben ein Problem mit unserem Mieter-Logs-Streaming-Service identifiziert. Wir untersuchen weiterhin die Ursache und werden weitere Updates mit Änderungen im Vorfallsstatus und im Zuge unserer Bemühungen zur Minderung bereitstellen. Dieses Problem hat keine Auswirkungen auf die zentralen Authentifizierungsdienste.

      4. 14. Juli 2026 um 04:26 UTCidentified

        Wir untersuchen weiterhin die Ursache in unserem Mieterprotokoll-Streaming-Service. Die Mandantenprotokolle sind über das Auth0 Management Dashboard zugänglich. Wir werden das nächste Update um 7 Uhr UTC mit allen Änderungen des Vorfallstatus und als unsere Minderungsbemühungen voranbringen. Dieses Problem hat keine Auswirkungen auf die zentralen Authentifizierungsdienste.

      5. 14. Juli 2026 um 05:29 UTCresolved

        Die Dienste wurden wiederhergestellt. Wir entschuldigen uns aufrichtig für die Auswirkungen, die dies auf Sie und Ihre Benutzer hatte.

      Automatisch aus der offiziellen Störungsmeldung übersetzt.

      We have detected an issue.

      Beginn 26. Juni 2026 um 06:57 UTC · 53m

      OutageSchwerwiegender Vorfall
      Betroffene Komponenten
      Auth0 US-1 - AuthenticationAuth0 US-1
      1. 26. Juni 2026 um 06:57 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 26. Juni 2026 um 07:23 UTCmonitoring

        The service has recovered from the issue and we're monitoring the environment to ensure stability.

      3. 26. Juni 2026 um 07:50 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 8. Juli 2026 um 17:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf)

      Elevated Errors on US-5 Public Cloud Environment

      Beginn 22. Juni 2026 um 15:48 UTC · 40m

      OutageSchwerwiegender Vorfall
      Betroffene Komponenten
      Auth0 US-5 - AuthenticationAuth0 US-5
      1. 22. Juni 2026 um 15:41 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 22. Juni 2026 um 15:48 UTCidentified

        An elevated volume of errors are being observed on the US-5 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 22. Juni 2026 um 16:22 UTCmonitoring

        After performing our previous step in disabling ingress load shedding on the US-5 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.

      4. 22. Juni 2026 um 16:28 UTCresolved

        After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2. Juli 2026 um 02:21 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)

      Elevated Errors on AU-1 Public Cloud Environment

      Beginn 22. Juni 2026 um 15:21 UTC · 1h 7m

      OutageSchwerwiegender Vorfall
      Betroffene Komponenten
      Auth0 AU - Authentication
      1. 22. Juni 2026 um 15:21 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 22. Juni 2026 um 15:48 UTCidentified

        An elevated volume of errors are being observed on the AU-1 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 22. Juni 2026 um 16:22 UTCmonitoring

        After performing our previous step in disabling ingress load shedding on the AU-1 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.

      4. 22. Juni 2026 um 16:28 UTCresolved

        After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2. Juli 2026 um 02:22 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-06-22\_-\_Elevated\_Errors\_on\_AU-1\_and\_US-5\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)

      We have detected an issue.

      Beginn 11. Juni 2026 um 05:49 UTC · 1h 21m

      OutageSchwerwiegender Vorfall
      1. 11. Juni 2026 um 05:49 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 11. Juni 2026 um 06:55 UTCmonitoring

        We are currently monitoring the incident

      3. 11. Juni 2026 um 07:10 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 23. Juni 2026 um 22:07 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf)

      Elevated Errors on US-1 Public Cloud

      Beginn 1. Juni 2026 um 18:23 UTC · 1h 0m

      OutageSchwerwiegender Vorfall
      Betroffene Komponenten
      Auth0 US-1 - Authentication
      1. 1. Juni 2026 um 18:23 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 1. Juni 2026 um 18:32 UTCidentified

        We have identified elevated errors indicating an infrastructural issue that is impacting the US-1 Public Cloud environment. We're currently formulating mitigating actions. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 1. Juni 2026 um 19:11 UTCmonitoring

        The Engineering team has applied a fix for the issue and we're monitoring the environment to ensure stability. Errors rates on the affected environment are beginning to subside. Due to resource exhaustion observed on the infrastructure supporting the environment, we have scaled up these resources to mitigate impact. A full investigation into the root cause of the issue will continue. We'll provide further update as our status changes.

      4. 1. Juni 2026 um 19:23 UTCresolved

        We've monitored the environment to ensure stability after applying our fix, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 9. Juni 2026 um 22:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf](https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf)

      [Retroactive] Elevated Errors in Authentication API

      Beginn 21. Mai 2026 um 18:10 UTC · 1m

      OutageSchwerwiegender Vorfall
      Betroffene Komponenten
      Auth0 EU-1 - Authentication
      1. 21. Mai 2026 um 18:10 UTCidentified

        On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API. Impacted users would have experienced 5xx error codes when attempting to log in. There is no active impact, and no actions are required from our customers.

      2. 21. Mai 2026 um 18:11 UTCresolved

        The errors have self-resolved, and the services have been stable. We will continue to investigate the issue's root cause and provide an analysis within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 1. Juni 2026 um 20:16 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf)

      Elevated Errors on Public Cloud Environments

      Beginn 28. April 2026 um 10:00 UTC · 11h 31m

      IssuesGeringfügiger Vorfall
      Betroffene Komponenten
      Auth0 US-1 - Authentication
      1. 28. April 2026 um 10:00 UTCidentified

        We're currently investigating a disruption to Auth0 Services on the Public Cloud environment. Our third-party Edge provider has confirmed an issue originating from within their services. This event specifically impacts customers who are utilizing self-managed custom domains for Authentication, MFA, and Management API. We're closely monitoring for progress from our provider following their investigation. We'll provide updates as we gather more information and as our status changes.

      2. 28. April 2026 um 21:32 UTCresolved

        Our third-party Edge provider has reported that their service disruption has been mitigated within their environment. We've observed recovery for all previously affected Auth0 services and now see stability in the Public Cloud environment. After no further recurrence of the issue, we're now marking this incident as resolved. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.

      3. 8. Mai 2026 um 19:38 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Increased\_Error\_Rates\_on\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/20260428_-_Increased_Error_Rates_on_Public_Cloud_Environments.pdf)

      Regional Connectivity Issues in CA Public Cloud

      Beginn 28. April 2026 um 05:03 UTC · 44m

      OutageSchwerwiegender Vorfall
      Betroffene Komponenten
      Auth0 CA-1 - Authentication
      1. 28. April 2026 um 05:03 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 28. April 2026 um 05:30 UTCidentified

        Our Engineering team has identified the root cause of this issue and our mitigation efforts are underway. We will provide an additional update once those mitigation efforts have been completed.

      3. 28. April 2026 um 05:46 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 8. Mai 2026 um 19:29 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Error\_Rates\_caused\_by\_Regional\_Infrastructure\_Failure.pdf](https://cdn.auth0.com/blog/20260428_-_Error_Rates_caused_by_Regional_Infrastructure_Failure.pdf)

      Elevated Errors on Public Cloud Environments

      Beginn 22. April 2026 um 18:29 UTC · 31m

      OutageSchwerwiegender Vorfall
      Betroffene Komponenten
      Auth0 EU-1 - Authentication
      1. 22. April 2026 um 18:29 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 22. April 2026 um 19:01 UTCresolved

        Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 7. Mai 2026 um 16:36 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)

      Elevated Errors on Public Cloud Environments

      Beginn 22. April 2026 um 18:29 UTC · 32m

      OutageSchwerwiegender Vorfall
      Betroffene Komponenten
      Auth0 US-3 - Authentication
      1. 22. April 2026 um 18:29 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 22. April 2026 um 19:01 UTCresolved

        Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 7. Mai 2026 um 16:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)