Global Amazon Outage
Resolved
This incident has been resolved.
Oct 20, 3:15 PMResolved Oct 22, 9:19 PMNoneAPIavochato.com
Status Provider
Home
/
Status
/
Service
Operational
Avochato Status
Business text messaging software for connecting with customers and improving communication.
Source
auto
Category
Communication
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 5m ago
3
Components
0
Active incidents
0
Maintenance
100%
90d uptime
Global Amazon Outage
Oct 20, 3:15 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
100%
Known uptime
1 known history days
3
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
12
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
API
Operational
1
Mobile
Operational
1
avochato.com
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
0
outage days
0
maintenance days
89
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Issues with Amazon Web Services
Resolved
This incident has been resolved.
Jun 9, 4:18 PMResolved Jun 16, 3:15 PMNoneavochato.comMobile
Issues with cloud provider
Resolved
The issue was resolved at 10:40am PT. Avochato continues to monitor and investigate the root case for the latency.
Apr 25, 4:30 PMResolved Apr 25, 7:33 PMNoneavochato.comMobile
Issue importing contacts with custom fields.
Postmortem
## What Happened An underlying database table hit a primary key limit that had not properly been migrated to 8 bytes. Today, we hit the limit on the maximum primary key for that table. This resulted in inboxes using Custom Fields feature see intermittent failures with various features that tried to update the value of custom fields on their contacts. This included creating contacts via API, uploading contacts to broadcast audience lists, editing contacts in the app, and handling answers to survey questions if the surveys stored data on custom fields. Inboxes that did not use the Custom Fields feature were not impacted. Sending messages with $custom\_field embeded in the message were not impacted. Contact uploads for that did not include custom field column names were not impacted even if they had custom fields, and should have finished accordingly. ## Resolution We have fully migrated the impacted table to use the correct primary key size limit and existing uploads continued as usual and reindex the results. We were able to do this without much disruption, though load times for inboxes with many contacts with custom fields may have been slower than usual during the day. Contact uploads that failed were retried after our database migration completed, so if you had a broadcast audience upload that failed, please double check your audience, as it should have all the contacts \(and their custom fields\) accounted for. Impacted surveys will have properly continued down their execution path. ## Next Steps All our new tables for the past few years already use 8 bytes to represent primary keys where appropriate. However, we plan on migrating all existing integer primary keys to use 8 bytes to avoid this issue in the future for any other tables. Thanks for your patience and trusting Avochato with your contact data, Christopher
Oct 24, 11:45 AMResolved Oct 24, 10:19 PMMinorAPIavochato.com
Carrier issues with calls and texts
Resolved
Avochato continues to monitor the carrier resolution for calls across inboxes.
Sep 5, 2:23 AMResolved Sep 5, 3:49 AMNoneavochato.comMobile
Issues loading embedded analytics dashboards and related CSV downloads
Resolved
We have dug into the underlying connection issue with the Google team and patched the servers. Please contact our support team if you're still having issues accessing the analytics in your Avochato account.
Jul 21, 3:32 AMResolved Jul 22, 5:24 PMNoneavochato.com
Viewing issues on wide mode inbox view and on wide screen monitors
Resolved
This issue is now resolved.
Jul 8, 2:31 PMResolved Jul 8, 9:18 PMNoneavochato.com
Delays in loading inbox messages
Resolved
This incident has been resolved.
Apr 30, 5:05 PMResolved Apr 30, 8:15 PMNoneavochato.comMobile
AT&T network outage
Resolved
This incident has been resolved.
Feb 22, 3:01 PMResolved Feb 23, 4:14 PMNone
Delays retrieving data from cloud service provider
Resolved
On Friday 12/15, Avochato's cloud provider confirmed the issue has been identified on their end. A temporary solution was provided until the investigation is completed. Avochato will update this issue as additional information is received.
Dec 14, 7:45 PMResolved Dec 20, 12:23 AMNoneavochato.com
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Database Update and Patch
Completed
The scheduled maintenance has been completed.
Mar 30, 2:00 AMResolved Mar 30, 3:30 AMMaintenanceAPIavochato.com
Database Update and Patch
Completed
The scheduled maintenance has been completed.
May 1, 6:00 AMResolved May 1, 6:58 AMMaintenanceAPIavochato.com
Database Update and Patch
Completed
The scheduled maintenance has been completed.
Mar 14, 5:00 AMResolved Mar 14, 6:00 AMMaintenanceAPIavochato.com
Database Migration
Completed
The scheduled maintenance has been completed.
Oct 2, 6:45 AMResolved Oct 2, 7:30 AMMaintenanceAPIavochato.com
Server Maintenance Window
Completed
The scheduled maintenance has been completed.
May 21, 6:00 AMResolved May 21, 7:00 AMMaintenanceAPIavochato.com
Server Maintenance Window
Completed
The scheduled maintenance has been completed.
Jan 16, 7:30 AMResolved Jan 16, 8:00 AMMaintenanceAPIavochato.com
Server Maintenance Window
Completed
The scheduled maintenance has been completed.
Sep 4, 7:00 AMResolved Sep 4, 8:02 AMMaintenanceAPIavochato.com
Updates to Internal Architecture
Completed
The scheduled maintenance has been completed.
Jul 24, 6:00 AMResolved Jul 24, 6:30 AMMaintenanceAPIavochato.com
Planned Service Disruption: Avochato Platform Upgrade
Completed
The scheduled maintenance has been completed.
Oct 4, 7:00 AMResolved Oct 4, 7:34 AMMaintenanceAPIavochato.com
Database Maintenance
Completed
The scheduled maintenance has been completed.
Jun 20, 6:11 AMResolved Jun 20, 6:30 AMMaintenanceAPIavochato.com
About the Avochato status page integration
Uptimus tracks the official Avochato status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.avochato.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Avochato components
Tracked components
Showing 1 to 3 of 3 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
avochato.com | Operational | Component | Not recorded |
API | Operational | Component | Not recorded |
Mobile Avochato mobile applications | Operational | Component | Not recorded |
Get notified when Avochato changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Avochato on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Avochato down right now?
Avochato is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Avochato?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Avochato?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.