Störungsverlauf von B2c2

UAT Outage

Beginn 24. Juni 2026 um 17:38 UTC 6m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

24. Juni 2026 um 17:38 UTCidentified
The issue has been identified and a fix is being implemented.
24. Juni 2026 um 17:44 UTCresolved
This incident has been resolved.

Degraded Pricing/Trading - UAT

Beginn 3. Juni 2026 um 18:02 UTC 3h 2m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

3. Juni 2026 um 18:02 UTCinvestigating
We are currently investigating degraded pricing and trading for some instruments in the UAT environment. Further updates will be announced as soon as they are made available.
3. Juni 2026 um 21:04 UTCresolved
This incident has been resolved.

Pricing instability - OTC Portal

Beginn 11. Mai 2026 um 13:02 UTC 29m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

11. Mai 2026 um 13:02 UTCinvestigating
We are currently investigating this issue.
11. Mai 2026 um 13:15 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11. Mai 2026 um 13:30 UTCresolved
This incident has been resolved.

OTC Pricing Outage (UAT)

Beginn 11. Mai 2026 um 09:59 UTC 57m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

11. Mai 2026 um 09:59 UTCinvestigating
We are currently investigating this issue.
11. Mai 2026 um 10:41 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11. Mai 2026 um 10:57 UTCresolved
This incident has been resolved.

OTC Pricing Outage (UAT)

Beginn 16. März 2026 um 03:22 UTC 12h 40m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

16. März 2026 um 03:22 UTCinvestigating
OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.
16. März 2026 um 15:09 UTCidentified
We are currently investigating this issue.
16. März 2026 um 15:39 UTCmonitoring
A fix has been implemented and we are monitoring the results.
16. März 2026 um 16:02 UTCresolved
This incident has been resolved.

OTC Pricing Outage

Beginn 20. Februar 2026 um 16:56 UTC 34m

OutageKritischer Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

20. Februar 2026 um 16:56 UTCinvestigating
OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.
20. Februar 2026 um 17:02 UTCinvestigating
We are continuing to investigate this issue.
20. Februar 2026 um 17:20 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20. Februar 2026 um 17:30 UTCresolved
This incident has been resolved.

Partial OTC CFD order outage

Beginn 13. Februar 2026 um 10:59 UTC 5m

Pending

Betroffene Komponenten

OTC API - RESTOTC API - FIX

13. Februar 2026 um 10:59 UTCinvestigating
We are currently investigating this issue.
13. Februar 2026 um 11:01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
13. Februar 2026 um 11:04 UTCresolved
This incident has been resolved.

Partial Outage - OTC

Beginn 28. Januar 2026 um 18:27 UTC 48m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

28. Januar 2026 um 18:27 UTCinvestigating
We are currently investigating this issue.
28. Januar 2026 um 19:05 UTCmonitoring
OTC pricing and trading has remained stable. We are monitoring the platform for any issues.
28. Januar 2026 um 19:14 UTCresolved
This incident has been resolved.

OTC Outage

Beginn 20. Januar 2026 um 20:22 UTC 21m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

20. Januar 2026 um 20:22 UTCinvestigating
We are currently investigating this issue.
20. Januar 2026 um 20:25 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20. Januar 2026 um 20:42 UTCresolved
This incident has been resolved.

UAT Pricing Instability

Beginn 4. November 2025 um 11:29 UTC 1h 49m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

4. November 2025 um 11:29 UTCinvestigating
We are currently investigating this issue.
4. November 2025 um 13:10 UTCmonitoring
A fix has been implemented and we are monitoring the results.
4. November 2025 um 13:18 UTCresolved
This incident has been resolved.

Pricing Outage

Beginn 10. Oktober 2025 um 21:20 UTC 39m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

10. Oktober 2025 um 21:20 UTCinvestigating
We are currently investigating this issue.
10. Oktober 2025 um 21:34 UTCmonitoring
A fix has been implemented and we are monitoring the results.
10. Oktober 2025 um 21:35 UTCmonitoring
We are continuing to monitor for any further issues.
10. Oktober 2025 um 21:58 UTCresolved
This incident has been resolved.

UAT Pricing Issues

Beginn 10. Oktober 2025 um 13:53 UTC 24m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

10. Oktober 2025 um 13:53 UTCidentified
The issue has been identified and a fix is being implemented.
10. Oktober 2025 um 14:17 UTCresolved
This incident has been resolved.

Pricing instability

Beginn 9. Oktober 2025 um 15:48 UTC 46m

Pending

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

9. Oktober 2025 um 15:48 UTCmonitoring
A fix has been implemented and we are monitoring the results.
9. Oktober 2025 um 16:34 UTCresolved
This incident has been resolved.

UAT Pricing Issues

Beginn 18. Juli 2025 um 07:22 UTC 1h 49m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

18. Juli 2025 um 07:22 UTCidentified
The issue has been identified and a fix is being implemented.
18. Juli 2025 um 09:12 UTCresolved
This incident has been resolved.

Pricing Issues

Beginn 18. Juli 2025 um 05:38 UTC 1h 41m

OutageKritischer Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

18. Juli 2025 um 05:38 UTCinvestigating
We are currently investigating this issue.
18. Juli 2025 um 05:40 UTCidentified
The issue has been identified and a fix is being implemented.
18. Juli 2025 um 06:44 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18. Juli 2025 um 07:19 UTCresolved
This incident has been resolved.

Partial FIX connectivity outage

Beginn 8. Juni 2025 um 12:58 UTC 46m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

OTC API - FIX

8. Juni 2025 um 12:58 UTCinvestigating
We are currently investigating this issue.
8. Juni 2025 um 13:43 UTCresolved
This incident has been resolved.

UAT Maintenance

Beginn 22. Mai 2025 um 13:29 UTC 53m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

22. Mai 2025 um 13:29 UTCinvestigating
We are currently investigating this issue.
22. Mai 2025 um 13:35 UTCinvestigating
We are continuing to investigate this issue.
22. Mai 2025 um 14:22 UTCresolved
This incident has been resolved.

Partial FIX, OTC Portal and REST UAT order execution outage

Beginn 25. April 2025 um 10:24 UTC 14m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC Portal

25. April 2025 um 10:24 UTCidentified
The issue has been identified and a fix is being implemented.
25. April 2025 um 10:37 UTCresolved
This incident has been resolved.

WS and Screen Pricing Outage

Beginn 24. April 2025 um 22:34 UTC 23m

Pending

Betroffene Komponenten

OTC API - WebSocketOTC Portal

24. April 2025 um 22:34 UTCinvestigating
We are currently investigating this issue.
24. April 2025 um 22:51 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24. April 2025 um 22:57 UTCresolved
This incident has been resolved.

OTC Pricing Outage

Beginn 8. April 2025 um 21:31 UTC 13m

Pending

Betroffene Komponenten

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

8. April 2025 um 21:31 UTCinvestigating
We are currently investigating this issue.
8. April 2025 um 21:44 UTCresolved
This incident has been resolved.