Störungsverlauf von Beamery

1. 23. September 2026 um 09:34 UTCinvestigating

   Wir untersuchen derzeit einige Ungenauigkeiten (veraltete Daten) in Berichten innerhalb unserer Berichtsfunktion. Es sind keine Daten verloren gegangen und wir werden so schnell wie möglich ein Update bereitstellen. Wir entschuldigen uns für alle Unannehmlichkeiten, Beamery Engineering

2. 24. September 2026 um 08:21 UTCidentified

   Wir haben das Problem identifiziert und eine Datenaktualisierung in allen Produktionsumgebungen initiiert, um die Ungenauigkeiten in den Berichten zu beheben. Wir werden ein weiteres Update zu den Zeitplänen für die Fertigstellung später in dieser Woche bereitstellen. Wir entschuldigen uns für alle Unannehmlichkeiten, Beamery Engineering

3. 24. September 2026 um 13:50 UTCidentified

   Privat- und EU-Mieterberichte innerhalb des CRM sollten nun behoben werden und genaue Daten enthalten. US Tenants Berichte sind noch in Arbeit und ein Update wird so bald wie möglich zur Verfügung gestellt werden. Wir entschuldigen uns für alle Unannehmlichkeiten, Beamery Engineering

4. 28. September 2026 um 13:27 UTCmonitoring

   Alle Mieterberichte sollten nun mit genauen Daten behoben werden. Wir entschuldigen uns für alle Unannehmlichkeiten, Beamery Engineering

5. 30. September 2026 um 12:18 UTCresolved

   Dieses Problem ist nun gelöst. Danke für Deine Geduld, Beamery Engineering

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 1. September 2026 um 14:27 UTCinvestigating

   Wir untersuchen Berichte von EU-Nutzern, die beim Zugriff auf die [Beamery-Homepage] (https://beamery.eu/ "Beamery-Homepage") auf US-Anmeldeseiten weitergeleitet werden. Wenn dieses Problem auftritt, verwenden Sie bitte diesen Link zum Login: [https://login.beamery.eu/sso](https://login.beamery.eu/sso "https://login.beamery.eu/sso")

2. 1. September 2026 um 15:18 UTCresolved

   Wir haben ein Problem identifiziert und behoben, das dazu geführt hat, dass einige EU-Benutzer auf die [beamery.com](http://beamery.com "beamery.com")-Anmeldeseite anstelle von [beamery.eu](http://beamery.eu "beamery.eu") umgeleitet wurden. Der Fix ist jetzt live und für die Mehrheit der Benutzer ist keine Aktion erforderlich. Wenn Sie immer noch auf die falsche Anmeldeseite gesendet werden, handelt es sich um eine zwischengespeicherte Weiterleitung in Ihrem Browser und nicht um einen laufenden Fehler. Um es zu lösen, löschen Sie entweder Ihren Browser-Cache oder gehen Sie direkt zu Ihrer regionalen Anmeldeseite: EU: [https://login.beamery.eu/sso](https://login.beamery.eu/sso "https://login.beamery.eu/sso") US: [https://login.beamery.com/sso](https://login.beamery.com/sso "https://login.beamery.com/sso") Wenn Sie die Seite in einem privaten oder inkognito Fenster öffnen, wird auch die zwischengespeicherte Umleitung umgangen, wenn Sie Ihren Cache lieber nicht löschen möchten.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 20. August 2026 um 08:08 UTCinvestigating

   Wir haben Probleme beim Parsen von Lebensläufen, unser Team untersucht derzeit. Es geht kein Lebenslauf verloren und wir werden alles so schnell wie möglich neu verarbeiten. Vielen Dank für Ihre Geduld, Beamery Engineering

2. 20. August 2026 um 14:45 UTCmonitoring

   CV Parsing wurde nun wieder aufgenommen. Wir verarbeiten fehlgeschlagene Parses neu und erwarten keinen Datenverlust. Vielen Dank für Ihr Verständnis, Beamery Engineering

3. 20. August 2026 um 18:14 UTCresolved

   CV Parsing ist seit 14:21 UTC in Betrieb. Alle Lebensläufe, die zwischen 18:30 UTC am 19. August fehlgeschlagen waren und dann erneut verarbeitet wurden. Wir entschuldigen uns für alle Unannehmlichkeiten, Beamery Engineering

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 18. Juni 2026 um 10:46 UTCinvestigating

   We are investigating reports that some CRM system-generated emails may be delivered to recipients' spam or junk folders rather than their inboxes. This does not affect outbound candidate-facing emails, which are sending and delivering as normal. We will provide an update as soon as we have more information.

2. 18. Juni 2026 um 11:01 UTCmonitoring

   We have implemented a fix for the affected CRM system-generated emails and are now monitoring deliverability to confirm messages are reaching inboxes as expected. As a precaution, we are also carrying out a final sweep to check for any other areas that may have been impacted. Outbound candidate-facing emails remain unaffected throughout. We will confirm once the fix is fully verified.

3. 18. Juni 2026 um 12:55 UTCresolved

   The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience.

1. 6. Mai 2026 um 20:39 UTCidentified

   We're currently experiencing a delay in data synchronization in our Sandbox (US) environment due to an issue with one of our database nodes provided by our cloud infrastructure provider. **What this means for you** Features that rely on search indexing — including People Grid, recipes, and related functionality — may temporarily display or operate on outdated data. **Impact** • No data loss is expected. • Updates made during this period are not lost; they will be processed once synchronization resumes. • Other Sandbox functionality remains available and production environments are not impacted. We are actively monitoring the recovery of the affected node, after which data synchronization will automatically resume and catch up on any pending updates. We'll post further updates as the situation progresses. Thank you for your patience.

2. 6. Mai 2026 um 21:13 UTCmonitoring

   Data synchronization in our Sandbox (US) environment has been restored and is now processing normally. Any backlog has been fully caught up, and there is no longer any customer impact. Features that rely on search indexing — including People Grid, recipes, and related functionality — are once again operating on up-to-date data. We are continuing to monitor the environment closely while the underlying infrastructure recovery completes in the background. This work is not expected to affect service. Thank you for your patience.

3. 7. Mai 2026 um 09:02 UTCresolved

   The earlier data synchronization issue in our Sandbox (US) environment has been fully resolved. All services are operating normally, and features relying on search indexing, including People Grid, recipes, and related functionality, are running on up-to-date data. No data was lost during the incident, and all delayed updates have been successfully processed. Thank you for your patience while we worked through this.

1. 17. März 2026 um 16:15 UTCinvestigating

   Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal.

2. 17. März 2026 um 16:59 UTCidentified

   The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load.

3. 17. März 2026 um 19:26 UTCidentified

   CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced.

4. 17. März 2026 um 23:17 UTCmonitoring

   Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.

5. 18. März 2026 um 09:35 UTCresolved

   Elastic CPU returned to normal following mitigations, normal service resumed.

1. 19. Februar 2026 um 16:25 UTCinvestigating

   Individual Events cannot be accessed via the Events Tab in the Beamery UI at this time. Beamery engineering is actively investigating a resolution to this issue.

2. 19. Februar 2026 um 16:54 UTCresolved

   Beamery Engineering team has now released a fix for this issue, and access to events UI is now restored as expected.

1. 13. Februar 2026 um 17:18 UTCinvestigating

   We are currently experiencing disruptions across our Workday Integration caused by service outages to Workday, specifically affecting the WD3 and WD3 Non-Prod hosts. Our engineering team is actively investigating this issue and monitoring the situation.

2. 16. Februar 2026 um 09:37 UTCresolved

   As of 03:00 UTC on 14th February, the service outage experienced by Workday is no longer occurring. The Beamery<>Workday Integration is functioning as expected. Please reach out to [email protected] if you have any queries.

1. 14. Januar 2026 um 22:00 UTCinvestigating

   We are aware of issues, with candidates being unable to login to the Candidate Portal, we are currently investigating.

2. 14. Januar 2026 um 23:23 UTCresolved

   We have identified a fix, this has been deployed and tested and we can confirm that the issue has been resolved.

1. 8. Dezember 2025 um 11:14 UTCresolved

   The Cloudflare outage has been restored and Beamery Sandbox US is back online.

2. 8. Dezember 2025 um 11:14 UTCmonitoring

   Cloudflare have implemented a fix which has restored Beamery Sandbox, we're continuing to monitor the situation.

3. 8. Dezember 2025 um 11:14 UTCinvestigating

   Beamery is investigating issues with our Sandbox US tenant relating to a Cloudflare outage following scheduled maintenance.   https://www.cloudflarestatus.com/

1. 2. Dezember 2025 um 21:14 UTCresolved

   All services are operating normally

2. 2. Dezember 2025 um 21:14 UTCidentified

   Cloudflare service causing access issues to Beamery

3. 2. Dezember 2025 um 21:14 UTCmonitoring

   Cloudflare service outage is continuing to cause intermittent access issues to Beamery services. We are closely monitoring the situation.

1. 2. Dezember 2025 um 21:20 UTCinvestigating

   We are investigating an increase in errors using Beamery. This is related to the major AWS outage causing a major incident on one of our third-party providers.

2. 2. Dezember 2025 um 21:20 UTCresolved

   All services are operating normally.

3. 2. Dezember 2025 um 21:20 UTCmonitoring

   All services are operating normally. Some customers based in the US may still experience loading issues on the Beamery application until the third-party fully resolves their issue. We have observed improvements and expect full resolution soon.

1. 2. Dezember 2025 um 21:28 UTCinvestigating

   LinkedIn CRM Connect sync is delayed

2. 2. Dezember 2025 um 21:28 UTCresolved

   Errors are back down and normal operations have resumed

1. 2. Dezember 2025 um 21:32 UTCinvestigating

   Across all environments, several modules within Beamery CRM are not functioning as expected, including: • Extension - Generate Email • Candidate Portals • Job Description Generation • Job Description Parsing • Recipes AI Search Beamery Engineering is currently investigating, and further updates will be provided. We thank you for your patience.

2. 2. Dezember 2025 um 21:32 UTCresolved

   All services are operating normally

1. 2. Dezember 2025 um 21:39 UTCinvestigating

   Some customers are unable to access Beamery via SSO

2. 2. Dezember 2025 um 21:39 UTCresolved

   All affected customers have been contacted with resolution steps and we have confirmed the issue is no longer present for all who have completed the steps.