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    Störungsverlauf von Bitpay

    49 Bitpay incidents · Oktober 2020 — official updates, affected components, duration and resolution details.

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    Rechnungszahlungen mit DOGE sind derzeit deaktiviert.

    Beginn 20. August 2026 um 18:05 UTC · 4d 3h

    Pending
    Betroffene Komponenten
    API Invoice - DOGE
    1. 20. August 2026 um 18:05 UTCinvestigating

      Wir haben Rechnungszahlungen mit DOGE deaktiviert, während wir ein verwandtes Problem untersuchen.

    2. 24. August 2026 um 21:46 UTCresolved

      DOGE wurde wieder aktiviert.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Optimismus derzeit deaktiviert

    Beginn 7. Juli 2026 um 18:24 UTC · 1h 52m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    API Invoice - ETH
    1. 7. Juli 2026 um 18:24 UTCinvestigating

      Aufgrund eines Problems haben wir Zahlungen im Optimism-Netzwerk ausgesetzt. Die Ermittlungen gehen weiter.

    2. 7. Juli 2026 um 18:57 UTCidentified

      Das Problem wurde identifiziert und ein Fix wird implementiert.

    3. 7. Juli 2026 um 20:16 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Intermittent Inaccessibility

    Beginn 29. April 2026 um 17:15 UTC · 1h 7m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Bitpay HealthCheckBitpay HealthCheck (Sandbox)
    1. 29. April 2026 um 17:15 UTCidentified

      Some users are experiencing difficulties connecting to BitPay.com. We have identified the root cause and are working on deploying a fix.

    2. 29. April 2026 um 18:03 UTCidentified

      This issue has been resolved

    3. 29. April 2026 um 18:21 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 29. April 2026 um 18:22 UTCresolved

      This incident has been resolved.

    ETH and USDC on the BASE network are currently disabled.

    Beginn 15. Februar 2026 um 04:36 UTC · 18d 17h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API Invoice - USDCAPI Invoice - ETH
    1. 15. Februar 2026 um 04:36 UTCinvestigating

      We have identified an error affecting payments on the Base network. We have disabled payments with ETH and USDC on the Base network at this time while we are investigating. Payments via the Ethereum, Arbitrum, and Optimism networks are not affected.

    2. 5. März 2026 um 21:47 UTCresolved

      This incident has been resolved.

    Solana Network Disabled for Payments

    Beginn 20. September 2025 um 00:06 UTC · 115d 18h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API Invoice
    1. 20. September 2025 um 00:06 UTCinvestigating

      Due to an issue we are experiencing, we have disabled the Solana network for payments.

    2. 13. Januar 2026 um 18:49 UTCresolved

      This incident has been resolved.

    ETH and USDC on the BASE network are currently disabled.

    Beginn 28. Mai 2025 um 16:55 UTC · 1d 21h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API Invoice
    1. 28. Mai 2025 um 16:55 UTCinvestigating

      Due to an issue we were experiencing, we've disabled ETH and USDC on the BASE network. The appropriate teams are looking into when we can re-enable these currencies. All other currencies remain operational.

    2. 30. Mai 2025 um 14:27 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Beginn 6. April 2025 um 02:43 UTC · 14h 53m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API Invoice
    1. 6. April 2025 um 02:43 UTCinvestigating

      We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

    2. 6. April 2025 um 17:36 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Beginn 5. April 2025 um 21:52 UTC · 4h 48m

    Pending
    Betroffene Komponenten
    API Invoice
    1. 5. April 2025 um 21:52 UTCinvestigating

      We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

    2. 6. April 2025 um 02:40 UTCresolved

      This incident has been resolved.

    Polygon Network Issues on Invoice

    Beginn 20. Februar 2025 um 02:55 UTC · 18h 50m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API Invoice - MATIC
    1. 20. Februar 2025 um 02:55 UTCinvestigating

      We are investigating issues with payments on the Polygon network. Until we have resolved the issue we are disabling payments via Polygon.

    2. 20. Februar 2025 um 15:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20. Februar 2025 um 21:46 UTCresolved

      This incident has been resolved.

    Unable to create invoices

    Beginn 11. März 2024 um 16:51 UTC · 2h 15m

    OutageKritischer Vorfall
    Betroffene Komponenten
    API InvoiceAPI Invoice - BUSDAPI Invoice - USDCAPI Invoice - ETHAPI Invoice - XRPAPI Invoice - PAXAPI Invoice - DOGEAPI Invoice - BCHAPI Invoice - GUSDAPI Invoice - BTC
    1. 11. März 2024 um 16:51 UTCinvestigating

      We have been notified that some customers are unable to create invoices on the BitPay platform. We are currently investigating the issue.

    2. 11. März 2024 um 19:06 UTCresolved

      This incident has been resolved.

    Lightning Payments Temporarily Disabled

    Beginn 1. Dezember 2023 um 22:06 UTC · 2d 18h

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    API Invoice - BTC
    1. 1. Dezember 2023 um 22:06 UTCinvestigating

      We are currently seeing an issue where Bitcoin Lightning Network payments are having incorrect fees assigned, and as such are causing payment exceptions. We have deactivated Lightning payments while the appropriate team is investigating this issue.

    2. 4. Dezember 2023 um 16:56 UTCresolved

      The underlying issue has been resolved, and we have reactivated Lightning payments.

    Sporadic Errors With BitPay Wallet

    Beginn 14. November 2023 um 00:29 UTC · 4m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    XRPBTCETH & ERC20Bitcore Wallet ServiceBCHDOGE
    1. 14. November 2023 um 00:29 UTCinvestigating

      Some users are seeing sporadic errors when attempting to use or load a wallet in the BitPay Wallet app. We are currently investigating this issue.

    2. 14. November 2023 um 00:32 UTCresolved

      This incident has been resolved.

    ETH Slowness

    Beginn 6. November 2023 um 23:56 UTC · 0m

    Pending
    Betroffene Komponenten
    ETH & ERC20
    1. 6. November 2023 um 23:56 UTCresolved

      We experienced some issues with our ETH nodes. We have resolved the issue; some users may see delays for the next few hours as our systems recover.

    MATIC and other Polygon Payments Disabled

    Beginn 13. Oktober 2023 um 14:10 UTC · 2d 23h

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    API Invoice - MATIC
    1. 13. Oktober 2023 um 14:10 UTCinvestigating

      We have disabled MATIC payments and other payments on the Polygon network while we investigate an issue.

    2. 16. Oktober 2023 um 14:04 UTCresolved

      This incident has been resolved.

    BTC Mainnet Synching Slowly

    Beginn 10. Mai 2023 um 15:23 UTC · 3h 41m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    BTC
    1. 10. Mai 2023 um 15:23 UTCinvestigating

      We are experiencing slow updates to BTC balances in the BitPay Wallet app. Our appropriate technical teams are aware of the issue and are investigating. This does not affect the sending of funds.

    2. 10. Mai 2023 um 19:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10. Mai 2023 um 19:03 UTCresolved

      This incident has been resolved.

    Slowness Reported

    Beginn 22. Dezember 2022 um 18:34 UTC · 1h 25m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API InvoiceBitpay HealthCheck
    1. 22. Dezember 2022 um 18:34 UTCinvestigating

      We are currently seeing some slowness with BitPay systems that may result in service degradation. The appropriate teams are currently looking into this issue.

    2. 22. Dezember 2022 um 19:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22. Dezember 2022 um 19:59 UTCresolved

      This incident has been resolved.

    ETH and ERC-20 Tokens Disabled

    Beginn 19. Dezember 2022 um 19:46 UTC · 1h 16m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API Invoice - BUSDAPI Invoice - USDCAPI Invoice - ETHAPI Invoice - GUSD
    1. 19. Dezember 2022 um 19:46 UTCinvestigating

      We are disabling ETH and ERC-20 tokens while we perform a system upgrade. We anticipate ETH and ERC-20 tokens will be available again in approximately 90 minutes.

    2. 19. Dezember 2022 um 21:03 UTCresolved

      We have re-enabled ETH and ERC-20 tokens.

    Instability with BitPay.com

    Beginn 25. November 2022 um 18:55 UTC · 2h 18m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API InvoiceBitpay HealthCheckBitcore Wallet Service
    1. 25. November 2022 um 18:55 UTCinvestigating

      We are currently experiencing instability with BitPay.com and associated applications. The appropriate teams are investigating.

    2. 25. November 2022 um 19:27 UTCmonitoring

      Stability has been restored and our development teams are monitoring.

    3. 25. November 2022 um 21:13 UTCresolved

      This incident has been resolved.

    Lightning Payments Temporarily Disabled

    Beginn 18. November 2022 um 16:52 UTC · 22h 6m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API Invoice
    1. 18. November 2022 um 16:52 UTCinvestigating

      We have received reports of Lightning Network payments not appropriately applying to invoices; we have disabled payment via Lightning while we investigate this issue.

    2. 18. November 2022 um 21:50 UTCidentified

      The issue has been identified and we are working to put a fix in place.

    3. 19. November 2022 um 14:58 UTCresolved

      This incident has been resolved.

    Sporadic black screen or white screen issues

    Beginn 14. November 2022 um 21:51 UTC · 2d 19h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Bitcore Wallet Service
    1. 14. November 2022 um 21:51 UTCinvestigating

      Some users are still experiencing a white or black screen when attempting to use the BitPay app. If you experience either a white or black screen, please fully close the app and reopen. We're continuing to monitor this situation.

    2. 17. November 2022 um 17:02 UTCresolved

      This incident has been resolved.