Störungsverlauf von Brainpop

1. 26. Oktober 2026 um 18:07 UTCinvestigating

   Wir sind uns eines Problems bewusst, das verhindert, dass Videos über BrainPOP-Produkte geladen werden. Wir haben die Ursache mit einem unserer Dienstleister identifiziert, der aktiv an einem Fix arbeitet. Weitere Website-Features bleiben verfügbar. Wir werden ein Update veröffentlichen, sobald Videos wieder funktionieren. Wir entschuldigen uns für die Störung Ihres Klassenzimmers.

2. 26. Oktober 2026 um 19:18 UTCmonitoring

   Ein Fix wurde implementiert und Videos werden wieder über BrainPOP-Produkte geladen. Wir überwachen weiterhin, um zu bestätigen, dass alles vollständig wiederhergestellt ist.

3. 26. Oktober 2026 um 20:01 UTCresolved

   Dieses Problem ist gelöst. Der Ausfall wurde durch ein Problem mit einem unserer Drittanbieter verursacht. Videos waren heute Nachmittag etwa 2 Stunden lang für BrainPOP-Produkte nicht verfügbar und werden jetzt normal geladen. Vielen Dank für Ihre Geduld und wir entschuldigen uns für die Störung Ihres Klassenzimmers.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 28. September 2026 um 14:20 UTCinvestigating

   Wir untersuchen derzeit ein Problem, das Anmeldefehler bei einigen Benutzern verursacht, die sich über Google Single Sign-On (SSO) anmelden. Dies betrifft eine Untergruppe von Schul- und Bezirkskonten. Unser Engineering-Team arbeitet aktiv daran, die Ursache zu identifizieren, und wir werden ein Update veröffentlichen, sobald wir weitere Informationen haben.

2. 28. September 2026 um 16:14 UTCresolved

   Dieser Vorfall wurde behoben. Früher heute, einige Benutzer erlebt Login-Fehler über Google Single Sign-On (SSO), Auswirkungen auf eine Teilmenge der Schule und Bezirk Konten. Unser Engineering-Team identifizierte die zugrunde liegende Ursache und setzte einen Fix ein, der als Wiederherstellung des normalen Zugriffs verifiziert wurde. Google SSO Login funktioniert normal. Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursacht haben könnte.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 20. Juli 2026 um 18:10 UTCinvestigating

   Wir haben ein Problem mit der Datenbankleistung identifiziert, das heute einige Funktionen im Zusammenhang mit Konto- und Schüleraktivitäten betrifft. Einige Benutzer können Fehler oder Verzögerungen bei der Kontoerstellung, dem Kontostatus oder der Speicherung / Synchronisierung von Aktivitäten und Fortschritten feststellen. Wir wenden jetzt einen Fix an. Während dieses Fensters (ca. 1 Stunde) können einige Funktionen, die das Speichern oder Synchronisieren von Schüleraktivitäten beinhalten, vorübergehend beeinträchtigt oder nicht verfügbar sein. Es wird erwartet, dass die meisten Funktionen der Website normal bleiben. Wir werden ein Update posten, sobald der Fix abgeschlossen und bestätigt ist.

2. 20. Juli 2026 um 20:49 UTCresolved

   Der Fix wurde angewendet und wir haben bestätigt, dass die Kontoerstellung, der Kontostatus und das Speichern/Synchronisieren von Aktivitäten normal funktionieren. Alle betroffenen Funktionen sind wieder normal. Vielen Dank für Ihre Geduld, während wir dies gelöst haben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 18. Mai 2026 um 13:01 UTCinvestigating

   this is a test

2. 18. Mai 2026 um 13:02 UTCresolved

   test complete

1. 12. Mai 2026 um 15:56 UTCinvestigating

   We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution. We will provide updates as the situation develops. We apologize for the inconvenience.

2. 12. Mai 2026 um 18:11 UTCinvestigating

   We are continuing to investigate this issue.

3. 12. Mai 2026 um 18:14 UTCresolved

   We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability. We will follow up with a full incident report. We apologize for the disruption.

1. 12. Mai 2026 um 14:12 UTCinvestigating

   We are currently investigating an issue that may be affecting some users. During this time, you may experience: - Errors or timeouts when loading content - Activity or progress not saving - Pages that are slow to load or unresponsive We are actively working to resolve this and will provide an update shortly. Thank you for your patience.

2. 12. Mai 2026 um 14:50 UTCinvestigating

   We are continuing to investigate this issue. BrainPOP is currently unavailable. Our team is actively working on a resolution and we will provide another update shortly. We apologize for the inconvenience.

3. 12. Mai 2026 um 15:04 UTCresolved

   BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report. We apologize for the disruption.

1. 15. April 2026 um 17:51 UTCinvestigating

   We’re currently experiencing intermittent performance issues across all sites. Some pages may load slowly or may not load at all. Our team is actively working to resolve this as quickly as possible. We’ll share updates here as soon as we have more information.

2. 15. April 2026 um 18:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 15. April 2026 um 18:10 UTCresolved

   The issue has now been resolved. We’ve verified that the site is functioning normally and performance has returned to expected levels. Thank you for your patience while we worked through this.

1. 20. Oktober 2025 um 13:44 UTCinvestigating

   We are currently experiencing service issues due to an outage at Amazon Web Services (AWS), which is impacting many cloud-hosted websites and services. AWS has reported increased error rates and latencies across multiple services. Because BrainPOP is hosted via AWS infrastructure, this outage is affecting our connection, causing slower load times and intermittent accessibility. While the AWS issue is ongoing you may experience: - Slower than normal page loads - Intermittent outages or temporarily unreachable features We’re closely monitoring the situation and working to restore full performance as quickly as possible. For real-time updates on the AWS service status, please check: https://health.aws.amazon.com/health/status Thank you for your patience and understanding. We’ll post another update once the situation is fully resolved.

2. 20. Oktober 2025 um 13:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20. Oktober 2025 um 19:36 UTCmonitoring

   As AWS continues to resolve their ongoing infrastructure issues, BrainPOP site performance has improved. Many users can now access and use the site normally, though some may still experience occasional slowness or brief interruptions. We are actively monitoring the situation and will provide additional updates as needed.

4. 20. Oktober 2025 um 20:03 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 20. Oktober 2025 um 23:45 UTCresolved

   As of 5:15 PM EST, BrainPOP website performance has returned to normal. All systems are operational, and users should now be able to log in and navigate the site without issues. The earlier slowdown and intermittent outages were caused by a widespread AWS infrastructure issue, which has now been resolved. We’ll continue to monitor performance closely, but no further impact is expected at this time. Thank you for your patience while we worked through this incident.

1. 10. März 2025 um 13:35 UTCinvestigating

   Dear BrainPOP Users, We are currently experiencing performance issues across all BrainPOP sites. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as we work toward a resolution. Thank you for your understanding, and we’ll have BrainPOP back up and running soon!

2. 10. März 2025 um 13:36 UTCinvestigating

   We will provide updates as we work toward a resolution.

3. 10. März 2025 um 14:55 UTCinvestigating

   We are continuing to investigate this issue.

4. 10. März 2025 um 15:55 UTCresolved

   Dear BrainPOP Users, We’re happy to share that BrainPOP.com is now back up and running. Our team has implemented a fix, and the site should be fully accessible again. We are actively monitoring the system to ensure stability and will continue to monitor performance. If you experience any issues, please refresh your browser or contact our support team. Thank you for your patience and understanding—we appreciate you!

1. 2. Juli 2024 um 12:55 UTCinvestigating

   Users in some regions may be experiencing 504 errors playing movies. We're looking into this issue with our CDN provider.

2. 2. Juli 2024 um 14:25 UTCinvestigating

   We are continuing to investigate this issue with our provider.

3. 2. Juli 2024 um 16:30 UTCidentified

   A workaround fix was applied and is working on BrainPOP movies. We should have an update on the other products in the next 30 minutes.

4. 2. Juli 2024 um 17:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2. Juli 2024 um 17:29 UTCresolved

   This incident has been resolved.

1. 20. Mai 2024 um 15:21 UTCinvestigating

   We are currently investigating an issue with LTI login errors to our application homepages. We are actively looking into this issue and will provide an update as soon as possible!

2. 20. Mai 2024 um 17:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20. Mai 2024 um 18:02 UTCresolved

   This incident has been resolved.

1. 11. Januar 2024 um 21:25 UTCinvestigating

   Users may be experiencing errors playing some of our movies. We're looking into this issue with our CDN provider.

2. 11. Januar 2024 um 22:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12. Januar 2024 um 15:36 UTCresolved

   This incident has been resolved.

1. 17. August 2023 um 14:14 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 17. August 2023 um 14:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17. August 2023 um 14:46 UTCresolved

   This incident has been resolved.

1. 28. November 2022 um 14:42 UTCidentified

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 28. November 2022 um 15:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 28. November 2022 um 16:01 UTCresolved

   This incident has been resolved.

1. 1. August 2021 um 00:00 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and looking into it!

2. 1. August 2021 um 00:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 1. August 2021 um 00:06 UTCresolved

   This incident has been resolved.

1. 19. Juli 2021 um 19:54 UTCinvestigating

   We are investigating an issue with our Store Checkout flows, causing users to receive a spinner on order submission. Credit cards are not being charged in these cases.

2. 19. Juli 2021 um 20:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19. Juli 2021 um 20:28 UTCidentified

   We are continuing to work on a fix for this issue.

4. 19. Juli 2021 um 21:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19. Juli 2021 um 21:25 UTCresolved

   This incident has been resolved.

1. 12. Januar 2021 um 19:01 UTCidentified

   Users may be experiencing site slowness, errors logging in, or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 12. Januar 2021 um 19:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12. Januar 2021 um 19:29 UTCresolved

   This incident has been resolved.

1. 4. Dezember 2020 um 19:16 UTCidentified

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 4. Dezember 2020 um 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4. Dezember 2020 um 22:23 UTCresolved

   This incident has been resolved.

1. 19. November 2020 um 18:21 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 19. November 2020 um 18:38 UTCmonitoring

   Site performance has recovered, but we are still investigating the root cause of these issues and will continue to monitor.

3. 19. November 2020 um 19:16 UTCresolved

   This incident has been resolved.

1. 9. Oktober 2020 um 11:41 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 9. Oktober 2020 um 12:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 9. Oktober 2020 um 13:54 UTCidentified

   Our site issues appear to be related to an AWS outage in the Northeast Region. We are attempting to work around this issue to restore services to our sites, and will continue to update.

4. 9. Oktober 2020 um 15:14 UTCidentified

   We have not been able to work around this outage to restore service to our sites, but are still working on mitigating the issue.

5. 9. Oktober 2020 um 17:01 UTCidentified

   We are continuing to work on a fix for this issue.

6. 9. Oktober 2020 um 17:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 9. Oktober 2020 um 17:49 UTCmonitoring

   We are continuing to monitor for any further issues, but site service has been restored.

8. 9. Oktober 2020 um 18:10 UTCresolved

   This incident has been resolved.