Störungsverlauf von Brivo

1. 24. August 2026 um 22:52 UTCinvestigating

   Wir arbeiten derzeit daran, Probleme mit der Panelkommunikation zu lösen. Ereignisse und Panel-Befehle werden möglicherweise nicht normal verarbeitet.

2. 24. August 2026 um 23:08 UTCidentified

   Wir arbeiten derzeit daran, Probleme mit der Panelkommunikation zu lösen. Ereignisse und Panel-Befehle werden möglicherweise nicht normal verarbeitet.

3. 24. August 2026 um 23:10 UTCresolved

   Dies war eine kurze Unterbrechung, die sich seitdem erholt hat. Der Service funktioniert normal.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 24. August 2026 um 15:44 UTCinvestigating

   Wir arbeiten derzeit daran, Probleme mit der Panelkommunikation zu lösen. Ereignisse und Panel-Befehle werden möglicherweise nicht normal verarbeitet.

2. 24. August 2026 um 16:28 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 22. August 2026 um 13:56 UTCinvestigating

   Wir arbeiten derzeit daran, Probleme mit der Panelkommunikation zu lösen. Ereignisse und Panel-Befehle werden möglicherweise nicht normal verarbeitet.

2. 22. August 2026 um 16:03 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 16. Juli 2026 um 17:13 UTCresolved

   Normale Operationen wurden für die Brivo API wiederhergestellt. Vor kurzem wurde ein Update durchgeführt, das dazu führte, dass die API 400 Bad Request-Fehler für Anfragen mit zusätzlichen, nicht unterstützten Abfrageparametern zurückgab. Wir haben uns zurückgezogen, um sicherzustellen, dass Ihre zuvor erfolgreichen Anfragen weiterhin wie erwartet funktionieren. Der Vorfall ereignete sich von 3:30 Uhr ET bis 5:20 Uhr ET.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 1. Juni 2026 um 18:24 UTCinvestigating

   We are currently investigating issues logging into Brivo applications.

2. 1. Juni 2026 um 19:00 UTCidentified

   Brivo Login is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible. The issue has been identified and a fix is being implemented.

3. 1. Juni 2026 um 19:19 UTCmonitoring

   A fix has been implemented by the service provider, and we are monitoring the results.

4. 1. Juni 2026 um 19:41 UTCresolved

   This incident has been resolved.

1. 29. Mai 2026 um 15:37 UTCidentified

   Assigning new mobile passes is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

2. 29. Mai 2026 um 23:17 UTCresolved

   This incident has been resolved.

1. 21. Mai 2026 um 15:10 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 21. Mai 2026 um 15:22 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 21. Mai 2026 um 15:25 UTCresolved

   This incident has been resolved.

1. 14. Mai 2026 um 16:38 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 14. Mai 2026 um 16:42 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 14. Mai 2026 um 18:03 UTCresolved

   This incident has been resolved.

1. 13. Mai 2026 um 20:54 UTCinvestigating

   We are currently investigating tenant synchronization issues with some Entrata properties.

2. 13. Mai 2026 um 21:08 UTCresolved

   This is a configuration issue

1. 1. Mai 2026 um 17:28 UTCidentified

   We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.

2. 1. Mai 2026 um 22:40 UTCresolved

   This incident has been resolved.

1. 24. April 2026 um 00:04 UTCinvestigating

   We are currently investigating issues with our API. Integrations and our Mobile Applications may not be performing normally.

2. 24. April 2026 um 00:25 UTCresolved

   This incident has been resolved.

1. 17. April 2026 um 05:35 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 17. April 2026 um 06:05 UTCidentified

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

3. 17. April 2026 um 06:09 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

4. 17. April 2026 um 06:11 UTCresolved

   This incident has been resolved.

1. 14. April 2026 um 17:42 UTCinvestigating

   We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.

2. 14. April 2026 um 18:21 UTCidentified

   The issue has been identified, and we are implementing a fix.

3. 14. April 2026 um 18:33 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

4. 14. April 2026 um 18:37 UTCresolved

   This incident has been resolved.

1. 23. März 2026 um 13:24 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 23. März 2026 um 14:21 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 23. März 2026 um 14:47 UTCresolved

   This incident has been resolved

1. 11. März 2026 um 09:29 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 11. März 2026 um 09:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11. März 2026 um 10:04 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results. Some degradation of performance on Brivo Smart Home may be experienced at this time.

4. 11. März 2026 um 11:18 UTCresolved

   This incident has been resolved.

1. 9. März 2026 um 18:09 UTCidentified

   We are aware that some panels are not following Daylight Savings Time. The issue has been identified, and a fix is being implemented.

2. 9. März 2026 um 21:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 9. März 2026 um 23:26 UTCresolved

   This incident has been resolved

1. 5. März 2026 um 20:27 UTCresolved

   From 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.

1. 3. März 2026 um 19:39 UTCinvestigating

   We are currently experiencing issues with our toll-free numbers. Brivo Customer Care is still available through our interactive chat or by calling 855-500-0027. We apologize for the inconvenience.

2. 3. März 2026 um 22:22 UTCresolved

   All toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.

1. 18. Februar 2026 um 12:20 UTCidentified

   We are currently addressing an issue preventing new users from redeeming their Brivo Mobile Pass in the EU region. Other Brivo Mobile Pass functionality, including unlocking doors in the EU region or redeeming new Passes in the US region, is unaffected at this time.

2. 18. Februar 2026 um 13:46 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

3. 18. Februar 2026 um 14:26 UTCresolved

   This incident has been resolved.

1. 21. Januar 2026 um 07:44 UTCinvestigating

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

2. 21. Januar 2026 um 07:45 UTCidentified

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

3. 21. Januar 2026 um 09:36 UTCidentified

   We continue to work on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

4. 21. Januar 2026 um 09:49 UTCinvestigating

   A fix has been implemented and we are monitoring the results.

5. 21. Januar 2026 um 14:06 UTCresolved

   This incident has been resolved.