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    Störungsverlauf von Cisco Iot

    51 Cisco Iot incidents · Juni 2021 — official updates, affected components, duration and resolution details.

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    EU-Hierarchiedienst untersucht

    Beginn 13. Juli 2026 um 08:29 UTC · 42m

    Pending
    1. 13. Juli 2026 um 08:29 UTCinvestigating

      Ein teilweiser Ausfall wurde für den Organisationshierarchiedienst in der EU festgestellt. Wir untersuchen.

    2. 13. Juli 2026 um 08:50 UTCinvestigating

      Die Org-Hierarchie-Komponente wurde stillgelegt, was diesen Vorfall beendet.

    3. 13. Juli 2026 um 09:11 UTCresolved

      Die Org-Hierarchie-Komponente wurde stillgelegt, was diesen Vorfall beendet.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    App Manager Services degraded

    Beginn 27. Februar 2025 um 14:35 UTC · 1d 0h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    App Manager ServiceApp Manager Service
    1. 27. Februar 2025 um 14:35 UTCinvestigating

      App Mgmt Operations on externally managed devices are affected. The issue is being investigated.

    2. 27. Februar 2025 um 14:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27. Februar 2025 um 20:22 UTCinvestigating

      Already onboarded devices are not impacted. New onboarding of externally managed devices and their app management is affected.

    4. 28. Februar 2025 um 09:18 UTCidentified

      The cause of the issue has been identified and the engineering team is working on a fix.

    5. 28. Februar 2025 um 12:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 28. Februar 2025 um 14:57 UTCresolved

      This incident has been resolved.

    US Device Management Services Investigating

    Beginn 7. Januar 2025 um 09:08 UTC · 52m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Device Management
    1. 7. Januar 2025 um 09:08 UTCinvestigating

      A partial outage was identified for Device Management Services in US. We are investigating.

    2. 7. Januar 2025 um 09:59 UTCresolved

      This is an operator induced error. Please ignore.

    Partial outage for Secure Equipment Access service in EU

    Beginn 27. November 2024 um 17:51 UTC · 14h 56m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Secure Equipment Access Service
    1. 27. November 2024 um 17:51 UTCidentified

      Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.

    2. 28. November 2024 um 08:47 UTCresolved

      A fix was implemented, validated, and deployed.

    US Cyber Vision Service Investigating

    Beginn 31. Mai 2024 um 09:17 UTC · 19m

    OutageSchwerwiegender Vorfall
    1. 31. Mai 2024 um 09:17 UTCinvestigating

      A partial outage was identified for Cyber Vision Service in US. We are investigating.

    2. 31. Mai 2024 um 09:36 UTCresolved

      Please ignore. This is a false trigger related to our internal tests.

    EU Sign In Services Investigating

    Beginn 8. April 2024 um 00:21 UTC · 1h 11m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sign In
    1. 8. April 2024 um 00:21 UTCinvestigating

      There is a partial outage identified for Sign In Services in the EU. We are investigating.

    2. 8. April 2024 um 01:32 UTCresolved

      This notification does not impact production operations and is tooling-related which will be fixed shortly.

    US Cyber Vision Service Investigating

    Beginn 15. März 2024 um 08:09 UTC · 2h 4m

    OutageSchwerwiegender Vorfall
    1. 15. März 2024 um 08:09 UTCinvestigating

      A partial outage was identified for Cyber Vision Service in US. We are investigating.

    2. 15. März 2024 um 09:25 UTCinvestigating

      Issue appears to be sanity testing related. The situation has stabilized.

    3. 15. März 2024 um 10:12 UTCresolved

      The Issue has been resolved, and Cyber Vision Service in US is Operational.

    Slowness in incoming Audit events

    Beginn 4. Februar 2024 um 03:00 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 4. Februar 2024 um 04:55 UTCresolved

      An interruption to some of the internal services was observed and this caused a brief lag in viewing audit events. All service functionalities are restored.

    EU Cyber Vision Service Investigating

    Beginn 2. Februar 2024 um 06:22 UTC · 31m

    OutageSchwerwiegender Vorfall
    1. 2. Februar 2024 um 06:22 UTCinvestigating

      A partial outage was identified for Cyber Vision Service in EU. We are investigating.

    2. 2. Februar 2024 um 06:53 UTCresolved

      False test trigger post deployment update, Please ignore.

    EU Device Management Services Investigating

    Beginn 8. Oktober 2023 um 03:05 UTC · 2h 39m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Secure Equipment Access Service
    1. 8. Oktober 2023 um 03:05 UTCinvestigating

      A partial outage was identified for Device Management Services in EU. We are investigating.

    2. 8. Oktober 2023 um 03:19 UTCinvestigating

      Secure Equipment Access is currently degraded and sessions may not be available. Cisco Engineering teams are aware and working to resolve the issue. We apologize for any inconvenience.

    3. 8. Oktober 2023 um 03:50 UTCidentified

      The issue has been identified and a fix has been implemented. We are currently Monitoring to ensure services are stable. Thank you for your patience and we apologize for any inconvenience.

    4. 8. Oktober 2023 um 04:47 UTCmonitoring

      A fix has been implemented and all services are fully available. Cisco will continue to monitor the service to ensure no further impact. We apologize for any inconvenience.

    5. 8. Oktober 2023 um 05:44 UTCresolved

      All Services are operating normally. We apologize for any inconvenience.

    EU Organization Hierarchy Service Investigating

    Beginn 8. Oktober 2023 um 03:05 UTC · 27m

    Pending
    Betroffene Komponenten
    Organization Hierarchy Service
    1. 8. Oktober 2023 um 03:05 UTCinvestigating

      A partial outage was identified for Organization Hierarchy Service in EU. We are investigating.

    2. 8. Oktober 2023 um 03:32 UTCinvestigating

      Organization Hierarchy is unaffected at this time. Marking this incident as resolved. We apologize for any inconvenience.

    3. 8. Oktober 2023 um 03:32 UTCresolved

      This incident has been resolved.

    US Sign In Services Investigating

    Beginn 30. Mai 2023 um 23:55 UTC · 10m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sign In
    1. 30. Mai 2023 um 23:55 UTCinvestigating

      There is a partial outage identified for Sign In Services in the US. We are investigating.

    2. 31. Mai 2023 um 00:05 UTCresolved

      The Issue has been resolved, and Sign In Services in US are Operational.

    A partial outage was identified for Device Management Services in EU.

    Beginn 30. März 2023 um 05:02 UTC · 4h 1m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Device Management
    1. 30. März 2023 um 05:02 UTCinvestigating

      We are currently investigating the issue.

    2. 30. März 2023 um 06:50 UTCmonitoring

      Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

    3. 30. März 2023 um 09:03 UTCresolved

      This incident has been resolved.

    A partial outage was identified for Device Management Services in EU. We are investigating.

    Beginn 1. März 2023 um 12:06 UTC · 2h 21m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Device ManagementAudit Service
    1. 1. März 2023 um 12:06 UTCinvestigating

      We are currently investigating this issue.

    2. 1. März 2023 um 13:30 UTCmonitoring

      Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 1 hour for any service instability.

    3. 1. März 2023 um 14:27 UTCresolved

      This incident has been resolved.

    A partial outage was identified for Device Management Services in EU. We are investigating.

    Beginn 15. Februar 2023 um 11:38 UTC · 8h 13m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Device ManagementSecure Equipment Access Service
    1. 15. Februar 2023 um 11:38 UTCinvestigating

      We are currently investigating this issue.

    2. 15. Februar 2023 um 17:45 UTCmonitoring

      Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

    3. 15. Februar 2023 um 19:51 UTCresolved

      This incident has been resolved.

    We are observing issues with device connectivity to the IoT Operations Dashboard

    Beginn 27. September 2022 um 08:35 UTC · 31m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Device Management
    1. 27. September 2022 um 08:35 UTCinvestigating

      We are currently investigating this issue.

    2. 27. September 2022 um 08:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27. September 2022 um 09:06 UTCresolved

      We have remediated the issue. The system is operational now

    We are observing issues with device connectivity to the IoT Operations Dashboard

    Beginn 20. September 2022 um 17:04 UTC · 18m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Device Management
    1. 20. September 2022 um 17:04 UTCinvestigating

      We are currently investigating this issue.

    2. 20. September 2022 um 17:06 UTCinvestigating

      The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

    3. 20. September 2022 um 17:22 UTCresolved

      We have remediated the issue. The system is operational now

    We are observing issues with device connectivity to the IoT Operations Dashboard.

    Beginn 7. September 2022 um 19:24 UTC · 24m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Device Management
    1. 7. September 2022 um 19:24 UTCinvestigating

      We are currently investigating this issue.

    2. 7. September 2022 um 19:29 UTCinvestigating

      The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

    3. 7. September 2022 um 19:47 UTCresolved

      We have remediated the issue. The system is operational now

    US:Device Management Service Degradation

    Beginn 2. September 2022 um 01:04 UTC · 26m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Device Management
    1. 2. September 2022 um 01:04 UTCinvestigating

      We are seeing a service degradation affecting the device generated events displayed on IoT Operations Dashboard. There is no impact to device functionality. We are actively looking into this issue.

    2. 2. September 2022 um 01:29 UTCresolved

      We have determined there is no service impact. The issue of device generated events is being tracked here https://cdetsng.cisco.com/webui/#view=CSCwc87478

    US Secure Equipment Access Service Investigating

    Beginn 15. Juli 2022 um 01:36 UTC · 18m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Secure Equipment Access Service
    1. 15. Juli 2022 um 01:36 UTCinvestigating

      A partial outage was identified for Secure Equipment Access Service in US. We are investigating.

    2. 15. Juli 2022 um 01:54 UTCresolved

      The Issue has been resolved, and Secure Equipment Access Service in US is Operational.