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    Störungsverlauf von Ck 12 Foundation

    25 Ck 12 Foundation incidents · Januar 2019 — official updates, affected components, duration and resolution details.

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    Site unavailable

    Beginn 4. Juni 2025 um 21:00 UTC · 0m

    Pending
    1. 4. Juni 2025 um 23:52 UTCresolved

      CK-12 was unavailable from 2:00 PM to 3:15 PM PST. The issue has been resolved, and we apologize for any inconvenience caused.

    Assessment pages (Practice and Quiz) not loading properly

    Beginn 9. April 2024 um 13:30 UTC · 3h 35m

    Pending
    1. 9. April 2024 um 14:56 UTCmonitoring

      We noticed an increase in errors around 6:30am PT this morning. We have identified the issue and implemented a fix.

    2. 9. April 2024 um 17:05 UTCresolved

      This incident has been resolved.

    Assignment Submissions Failing

    Beginn 13. März 2024 um 16:25 UTC · 2h 47m

    Pending
    1. 13. März 2024 um 16:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13. März 2024 um 16:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13. März 2024 um 19:12 UTCresolved

      This incident has been resolved.

    Elevated Errors and Slowdown

    Beginn 21. Februar 2024 um 20:29 UTC · 1h 50m

    OutageSchwerwiegender Vorfall
    1. 21. Februar 2024 um 20:29 UTCinvestigating

      We are currently investigating this issue.

    2. 21. Februar 2024 um 20:37 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21. Februar 2024 um 20:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21. Februar 2024 um 22:19 UTCresolved

      This incident has been resolved.

    Investigating an issue with sign in

    Beginn 12. Januar 2023 um 17:48 UTC · 6h 14m

    Pending
    1. 12. Januar 2023 um 17:48 UTCinvestigating

      We are currently investigating an issue with signing in.

    2. 13. Januar 2023 um 00:02 UTCresolved

      This incident has been resolved.

    Some FlexBooks are not loading correctly

    Beginn 14. September 2022 um 16:05 UTC · 13h 56m

    Pending
    1. 14. September 2022 um 16:05 UTCinvestigating

      We are currently investigating this issue.

    2. 14. September 2022 um 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15. September 2022 um 06:01 UTCresolved

      This incident has been resolved.

    Elevated errors when assigning practice

    Beginn 31. Mai 2022 um 16:00 UTC · 0m

    Pending
    1. 31. Mai 2022 um 23:43 UTCresolved

      For about 90 minutes we noticed that some users had trouble assigning practice to their classes. If you faced any issues from 9:00 AM PT - 10:30AMPT this was related to a production issue that is now resolved. If you continue to face any problems please reach out to [email protected] for additional assistance. We apologize for any inconvenience caused.

    Site Unresponsive Pages not loading

    Beginn 14. Januar 2022 um 15:00 UTC · 3h 34m

    Pending
    1. 14. Januar 2022 um 16:56 UTCinvestigating

      We are currently investigating this issue.

    2. 14. Januar 2022 um 17:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. Januar 2022 um 18:34 UTCresolved

      This incident has been resolved.

    Slowness and Timeouts

    Beginn 13. September 2021 um 18:51 UTC · 6h 18m

    Pending
    1. 13. September 2021 um 18:51 UTCinvestigating

      We are investigating an issue where sign ins are slow and some timeouts are occuring

    2. 13. September 2021 um 21:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. September 2021 um 01:09 UTCresolved

      This incident has been resolved.

    Timeouts and Slowdown

    Beginn 24. August 2021 um 17:22 UTC · 2h 37m

    Pending
    1. 24. August 2021 um 17:22 UTCmonitoring

      A fix has been implemented and we are monitoring the response times

    2. 24. August 2021 um 19:59 UTCresolved

      Our fix has stabilized www.ck12.org. We will continue to monitor this issue.

    Timeouts and Slowdown

    Beginn 23. August 2021 um 19:00 UTC · 0m

    Pending
    1. 24. August 2021 um 17:20 UTCresolved

      We are currently investigating this issue.

    Course copy assignments not loading

    Beginn 31. März 2021 um 13:17 UTC · 7d 21h

    Pending
    1. 31. März 2021 um 13:17 UTCinvestigating

      We are experiencing an issue preventing course copy assignments from loading. We are investigating. We apologize for the inconvenience.

    2. 8. April 2021 um 10:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. April 2021 um 10:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8. April 2021 um 10:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8. April 2021 um 10:35 UTCresolved

      This incident has been resolved.

    Practice Service Interruption

    Beginn 3. Februar 2021 um 15:00 UTC · 0m

    Pending
    1. 3. Februar 2021 um 16:54 UTCresolved

      Practice and Quiz had a higher number of errors than usual. We were alerted of the issue and resolved it around 8:30am PST. This issue started around 7AM PST today. We are continuing to monitor and apologize for any inconvenience caused.

    Performance Degradation

    Beginn 22. Oktober 2020 um 13:30 UTC · 0m

    Pending
    1. 22. Oktober 2020 um 15:38 UTCresolved

      We noticed a slow down in some of our backend services. We have deployed a fix and the issue 7:30am PT.

    FlexBook 2.0 not loading in Safari

    Beginn 22. Oktober 2020 um 06:26 UTC · 3h 23m

    Pending
    1. 22. Oktober 2020 um 06:26 UTCinvestigating

      We are currently facing issues with FlexBook 2.0 loading in Safari. Our team is actively working on a fix

    2. 22. Oktober 2020 um 06:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22. Oktober 2020 um 09:47 UTCidentified

      We have identified the issue and are applying a fix.

    4. 22. Oktober 2020 um 09:49 UTCresolved

      This incident has been resolved with the previous patch.

    Assignment creation failing

    Beginn 9. Oktober 2020 um 05:07 UTC · 10h 53m

    Pending
    1. 9. Oktober 2020 um 05:07 UTCinvestigating

      We are investigating an issue preventing assignment creation. We are working on a fix. We apologize for the inconvenience.

    2. 9. Oktober 2020 um 05:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9. Oktober 2020 um 12:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9. Oktober 2020 um 16:00 UTCmonitoring

      This issue is resolved with our latest fix. If you are facing any issues please send an email to [email protected]

    5. 9. Oktober 2020 um 16:00 UTCresolved

      This incident has been resolved.

    Group creation failures

    Beginn 6. Oktober 2020 um 16:30 UTC · 0m

    Pending
    1. 9. Oktober 2020 um 05:05 UTCresolved

      We experienced an issue where group creations were failing. We administered a fix. The issue occurred from 9:45 am - 11:45am PT

    Site slow down

    Beginn 14. September 2020 um 15:30 UTC · 0m

    Pending
    1. 14. September 2020 um 16:14 UTCresolved

      We noticed a spike in usage that cause a slowdown. We have added a fix and services are up and running correctly now.

    Elevated Practice/Quiz Errors and slowdown

    Beginn 3. September 2020 um 16:45 UTC · 6h 29m

    Pending
    1. 3. September 2020 um 16:45 UTCinvestigating

      We are currently investigating this issue.

    2. 3. September 2020 um 16:45 UTCinvestigating

      We are investigating and issue with practice / quiz errors and slowdown

    3. 3. September 2020 um 19:04 UTCidentified

      We identified a connectivity issue which is resolved now. We are making some improvements to prevent this issue from happening in the future.

    4. 3. September 2020 um 19:05 UTCmonitoring

      We are currently monitoring the issue.

    5. 3. September 2020 um 23:14 UTCresolved

      This issue has remained stable since 9:20am PST this morning.

    Unexpected Maintenance Page

    Beginn 24. August 2020 um 19:30 UTC · 0m

    Pending
    1. 25. August 2020 um 21:18 UTCresolved

      System was down for unexpected maintenance from 12:20 - 12:45pm.