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    Störungsverlauf von Cloudapp

    50 Cloudapp incidents · Juni 2017 — official updates, affected components, duration and resolution details.

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    Increased error rates with workflow automations

    Beginn 20. Oktober 2025 um 16:16 UTC · 8h 39m

    Pending
    Betroffene Komponenten
    Website
    1. 20. Oktober 2025 um 16:16 UTCinvestigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 20. Oktober 2025 um 16:17 UTCmonitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 20. Oktober 2025 um 19:02 UTCmonitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 21. Oktober 2025 um 00:55 UTCresolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    Beginn 2. Mai 2023 um 20:15 UTC · 3h 57m

    OutageKritischer Vorfall
    Betroffene Komponenten
    WebsiteViewerAPI
    1. 2. Mai 2023 um 21:03 UTCmonitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 3. Mai 2023 um 01:12 UTCresolved

      Resolved and now experiencing peak performance

    Degraded performance

    Beginn 24. April 2023 um 15:00 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 24. April 2023 um 16:49 UTCresolved

      This incident has been resolved.

    Degraded performance

    Beginn 8. November 2022 um 15:00 UTC · 1h 28m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    ViewerAPI
    1. 8. November 2022 um 16:22 UTCmonitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 8. November 2022 um 16:28 UTCresolved

      This incident has been resolved.

    cl.ly domain interruption

    Beginn 17. Mai 2022 um 14:17 UTC · 0m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Viewer
    1. 17. Mai 2022 um 14:17 UTCresolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    Beginn 26. April 2022 um 14:00 UTC · 0m

    Pending
    1. 26. April 2022 um 15:11 UTCresolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    Beginn 31. März 2022 um 19:30 UTC · 0m

    Pending
    1. 11. April 2022 um 15:34 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    Beginn 1. März 2022 um 08:00 UTC · 30d 23h

    Pending
    1. 11. April 2022 um 15:39 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    Beginn 7. Dezember 2021 um 18:18 UTC · 9h 30m

    Pending
    Betroffene Komponenten
    WebsiteViewerAPI
    1. 7. Dezember 2021 um 18:18 UTCmonitoring

      We are monitoring the platform.

    2. 8. Dezember 2021 um 03:48 UTCresolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    Beginn 7. Dezember 2021 um 16:10 UTC · 2h 7m

    OutageKritischer Vorfall
    Betroffene Komponenten
    WebsiteViewerAPI
    1. 7. Dezember 2021 um 16:10 UTCmonitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 7. Dezember 2021 um 16:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 7. Dezember 2021 um 18:17 UTCresolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    Beginn 9. August 2021 um 15:17 UTC · 2h 38m

    Pending
    Betroffene Komponenten
    WebsiteViewerAPI
    1. 9. August 2021 um 15:17 UTCidentified

      We are currently investigating the issue

    2. 9. August 2021 um 17:55 UTCresolved

      This incident has been resolved.

    Slow loading in viewer and website

    Beginn 20. April 2021 um 15:23 UTC · 54m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    WebsiteViewer
    1. 20. April 2021 um 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20. April 2021 um 16:16 UTCresolved

      This incident has been resolved.

    Experiencing downtime

    Beginn 22. Februar 2021 um 18:58 UTC · 6m

    OutageKritischer Vorfall
    Betroffene Komponenten
    API
    1. 22. Februar 2021 um 18:58 UTCinvestigating

      We are currently investigating this issue.

    2. 22. Februar 2021 um 19:05 UTCresolved

      This incident has been resolved.

    Viewer outage

    Beginn 19. Februar 2021 um 16:55 UTC · 30m

    Pending
    Betroffene Komponenten
    Viewer
    1. 19. Februar 2021 um 16:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19. Februar 2021 um 17:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19. Februar 2021 um 17:25 UTCresolved

      This incident has been resolved.

    Upload performance issue.

    Beginn 6. Januar 2021 um 17:40 UTC · 4h 30m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    API
    1. 6. Januar 2021 um 17:40 UTCinvestigating

      We are currently investigating this issue.

    2. 6. Januar 2021 um 22:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6. Januar 2021 um 22:09 UTCresolved

      This incident has been resolved.

    Google Authentication Down

    Beginn 15. Juli 2020 um 19:03 UTC · 1h 21m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Website
    1. 15. Juli 2020 um 19:03 UTCinvestigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 15. Juli 2020 um 20:24 UTCresolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    Beginn 12. Juni 2020 um 16:50 UTC · 34m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Viewer
    1. 12. Juni 2020 um 16:50 UTCinvestigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 12. Juni 2020 um 16:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12. Juni 2020 um 17:14 UTCmonitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 12. Juni 2020 um 17:24 UTCresolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    Beginn 19. Mai 2020 um 18:39 UTC · 48m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Website
    1. 19. Mai 2020 um 18:39 UTCinvestigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 19. Mai 2020 um 18:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19. Mai 2020 um 19:27 UTCresolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    Beginn 27. März 2020 um 16:00 UTC · 9m

    IssuesGeringfügiger Vorfall
    1. 27. März 2020 um 16:00 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 27. März 2020 um 16:10 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Beginn 24. März 2020 um 15:59 UTC · 1m

    Pending
    Betroffene Komponenten
    WebsiteViewerAPI
    1. 24. März 2020 um 15:59 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 24. März 2020 um 16:00 UTCresolved

      Resolved and now experiencing peak performance