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    Störungsverlauf von Codetree

    27 Codetree incidents · Oktober 2015 — official updates, affected components, duration and resolution details.

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    Web service outage

    Beginn 27. Juni 2023 um 07:45 UTC · 14h 7m

    OutageKritischer Vorfall
    1. 27. Juni 2023 um 07:45 UTCinvestigating

      Web service became unstable and no longer accessible

    2. 27. Juni 2023 um 07:46 UTCidentified

      The issue has been identified and currently being fixed

    3. 27. Juni 2023 um 21:52 UTCresolved

      AWS Fargate changed the way containers share volumes within a task. This change in behavior caused a deployment failure along with failures on rollback. The solution required redesigning the container infrastructure to not require shared volumes

    Search / Indexing degraded

    Beginn 23. Juni 2021 um 05:00 UTC · 14h 45m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web App
    1. 23. Juni 2021 um 19:18 UTCidentified

      Search and Indexing services are degraded and we are working to fix this issue. When data is saved / updated, you may receive an error, but in most cases, all data is persisted (but not indexed).

    2. 23. Juni 2021 um 19:28 UTCmonitoring

      A fix has been promoted and looking to see if performance improves

    3. 24. Juni 2021 um 14:38 UTCresolved

      resolved

    Slow Performance and Rendering failutes

    Beginn 28. September 2020 um 17:42 UTC · 4h 34m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web App
    1. 28. September 2020 um 17:42 UTCinvestigating

      We are currently investigating slow performance with Codetree site.

    2. 28. September 2020 um 22:16 UTCresolved

      This incident has been resolved.

    Burndown Activities unavailable

    Beginn 17. Juni 2020 um 11:36 UTC · 1h 48m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web App
    1. 17. Juni 2020 um 11:36 UTCidentified

      The issue with burndown activities data has been identified and is being resolved

    2. 17. Juni 2020 um 13:24 UTCresolved

      this incident is resolved and ongoing monitoring is in place

    Degraded Experience

    Beginn 2. Juni 2020 um 15:04 UTC · 4h 10m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Web App
    1. 2. Juni 2020 um 15:04 UTCinvestigating

      We are currently investigating a degradation of performance and partial outage today.

    2. 2. Juni 2020 um 19:14 UTCresolved

      This incident has been resolved; We'll continue to monitor to ensure all clients are back to normal

    Github authentication is degraded

    Beginn 25. November 2019 um 03:04 UTC · 1h 57m

    IssuesGeringfügiger Vorfall
    1. 25. November 2019 um 03:04 UTCidentified

      Github authentication and API services are degraded due to Github itself currently experiencing issues

    2. 25. November 2019 um 03:49 UTCmonitoring

      continuing to monitor Github for a resolution to their performance issues: https://www.githubstatus.com/incidents/4sh7f76nh5gq

    3. 25. November 2019 um 06:28 UTCresolved

      Github resolved their outage as of 5:01 UTC

    Rendering some issues is failing

    Beginn 11. November 2019 um 18:00 UTC · 9h 53m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Web App
    1. 12. November 2019 um 03:19 UTCidentified

      Some community members are having difficulty opening some issues due to a rendering error

    2. 12. November 2019 um 03:21 UTCidentified

      We have identified the problem with a recent release and are working on a fix.. We hope to have something within the next hour or so

    3. 12. November 2019 um 03:49 UTCmonitoring

      A fix has been implemented and we are monitoring results

    4. 12. November 2019 um 03:53 UTCresolved

      This incident has been resolved.

    Intermittent Performance Issues

    Beginn 24. September 2019 um 09:30 UTC · 6h 15m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web App
    1. 24. September 2019 um 13:10 UTCidentified

      We are currently experiencing issues with our caching and client side notifications, overall degrading the experience. We have identified a couple of the issues and working to get fixes in place as soon as possible

    2. 24. September 2019 um 13:10 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 30. September 2019 um 15:38 UTCresolved

      This incident has been resolved.

    Rebuilding Search Indices

    Beginn 16. August 2019 um 05:32 UTC · 2h 53m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web App
    1. 16. August 2019 um 05:32 UTCinvestigating

      We are currently experiencing some issues with search; The search indices are being rebuilt

    2. 16. August 2019 um 05:33 UTCidentified

      The issue has been identified and the index is being rebuilt

    3. 16. August 2019 um 14:25 UTCresolved

      The index issues have been resolved

    GitHub Service is down

    Beginn 22. Juli 2019 um 15:54 UTC · 48m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Web App
    1. 22. Juli 2019 um 15:54 UTCidentified

      GitHub API and other services are currently degraded and unreliable for usage

    2. 22. Juli 2019 um 16:42 UTCresolved

      GitHub seems to be running smoothly again

    503 error affecting a fraction of accounts accessing the issue list view

    Beginn 27. Juni 2019 um 13:00 UTC · 4h 3m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Web App
    1. 27. Juni 2019 um 15:35 UTCidentified

      There seems to be an issue with a recent change to the issues view for a handful of accounts. If you run into this issue, you should still be able to access your project view the board view. https://codetree.com/projects/:project_id/board

    2. 27. Juni 2019 um 15:42 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 27. Juni 2019 um 17:03 UTCresolved

      fix has been pushed and issue has been resolved

    Caching server failure

    Beginn 21. März 2019 um 19:52 UTC · 33m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web App
    1. 21. März 2019 um 19:52 UTCidentified

      A caching server failed leading a small portion of users to not be able to access the site. We are restoring service now

    2. 21. März 2019 um 20:07 UTCmonitoring

      Caching services restored and full connectivity is available again

    3. 21. März 2019 um 23:03 UTCresolved

      This incident has been resolved.

    Search is not returning desired results

    Beginn 7. März 2019 um 17:11 UTC · 3h 44m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Web App
    1. 7. März 2019 um 17:11 UTCidentified

      We are currently investigating this issue

    2. 7. März 2019 um 17:56 UTCidentified

      Search Indexing server failed due to an AWS us-east event today. New Search Indexing instance is online and indexes are currently being rebuilt

    3. 7. März 2019 um 20:55 UTCresolved

      Search Indexes have all been refreshed and operations are back to normal

    flapping instance

    Beginn 6. Februar 2019 um 18:48 UTC · 2h 34m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web App
    1. 6. Februar 2019 um 18:48 UTCinvestigating

      We are currently investigating intermittent 500 gateway issues

    2. 6. Februar 2019 um 21:22 UTCresolved

      This incident has been resolved.

    Website Outagage

    Beginn 31. Januar 2019 um 01:14 UTC · 21m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web App
    1. 31. Januar 2019 um 01:14 UTCinvestigating

      We are currently experiencing intermittent access to website. investigation ongoing

    2. 31. Januar 2019 um 01:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 31. Januar 2019 um 01:24 UTCinvestigating

      resolved connectivity failure

    4. 31. Januar 2019 um 01:34 UTCresolved

      connectivity has been restored; access will continued to be monitored for the next couple of hours

    Delays syncing from GitHub

    Beginn 5. September 2018 um 15:23 UTC · 50m

    IssuesGeringfügiger Vorfall
    1. 5. September 2018 um 15:23 UTCinvestigating

      We are experiencing some delays syncing issues from GitHub. We are investigating the cause of the issue.

    2. 5. September 2018 um 16:14 UTCresolved

      We're back up and issues are syncing from GitHub normally again. You may see a slight delay as we process the backlog.

    GitHub API outage is impacting Codetree

    Beginn 11. Januar 2018 um 15:26 UTC · 18m

    IssuesGeringfügiger Vorfall
    1. 11. Januar 2018 um 15:26 UTCinvestigating

      GitHub is experiencing an API outage that is causing occasional errors with Codetree. Until GitHub resolves their outage Codetree service won't be 100%.

    2. 11. Januar 2018 um 15:44 UTCresolved

      GitHub has "addressed the source of the exceptions and are continuing to monitor as the site recovers." At Codetree we're doing the same.

    GitHub API Slowness

    Beginn 31. Mai 2017 um 14:46 UTC · 4m

    IssuesGeringfügiger Vorfall
    1. 31. Mai 2017 um 14:46 UTCmonitoring

      GitHub is experiencing API slowness which is affecting Codetree performance.

    2. 31. Mai 2017 um 14:50 UTCresolved

      GitHub API slowdown has been resolved.

    Outage

    Beginn 22. März 2017 um 00:03 UTC · 28m

    OutageSchwerwiegender Vorfall
    1. 22. März 2017 um 00:03 UTCinvestigating

      We are experiencing an outage right now. We're investigating and will update as soon as we know more.

    2. 22. März 2017 um 00:16 UTCidentified

      The issue has been caused by an outage with the company hosting our Redis instance. We've contacted support and will update when we know more.

    3. 22. März 2017 um 00:31 UTCresolved

      The outage has been resolved and we're back up.

    Outage

    Beginn 11. Februar 2017 um 00:38 UTC · 41m

    OutageKritischer Vorfall
    1. 11. Februar 2017 um 00:38 UTCidentified

      We've identified the cause and are working towards a resolution.

    2. 11. Februar 2017 um 01:18 UTCresolved

      The incident has been resolved and all systems are back online.