Wir erleben ein erhöhtes Maß an Fehlern in unserem CMP und untersuchen derzeit das Problem.
identified
Das Problem wurde identifiziert und ein Fix wird implementiert.
monitoring
Ein Fix wurde implementiert und wir überwachen die Ergebnisse.
resolved
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Cookiebot CMP (EU CDN) not accessible
Beginn 18. Juni 2025 um 04:45 UTC · 0m
OutageKritischer Vorfall
Betroffene Komponenten
CMP - Consent Banner
resolved
This incident only affected Cookiebot Consent Banners with the EU CDN feature in use.
postmortem
On **June 18, 2025**, the **Cookiebot Consent Management Platform \(CMP\)** experienced a significant service disruption that affected websites using the **EU CDN feature** for the Consent Banner.
The incident resulted in three key issues:
* **Consent Banner Rendering Failure**: Consent banners were not displayed on impacted websites, limiting users’ ability to review or provide consent — potentially affecting transparency and compliance.
* **Consent Ingestion Issues**: User consent data was not reliably captured or processed during the affected period, which may have implications for regulatory compliance depending on configuration.
* **Blocking Script Behavior**: The CMP script exhibited blocking behavior in some cases, which may have negatively impacted page load performance and interfered with other client-side scripts.
**Impact Scope:**
This incident **only affected Cookiebot Consent Banners utilizing the EU CDN option**. Other configurations were not impacted.
**Timeline:**
The issue began at **10:00 AM UTC** and was resolved by **4:45 PM UTC**, lasting approximately **6 hours and 45 minutes**.