Störungsverlauf von Cradlepoint

1. 21. August 2026 um 20:58 UTCmonitoring

   Die Datenverarbeitung des NetCloud Managers läuft für Geoview (sowohl über NCM-Benutzeroberfläche als auch über API) hinterher, was zu Ungenauigkeiten in den gemeldeten Daten führt. Ein Fix wurde implementiert und wir überwachen die Ergebnisse. Es sind keine Daten verloren gegangen und wir erwarten, dass das System in Kürze aufgeholt wird.

2. 22. August 2026 um 04:25 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 24. Juli 2026 um 11:28 UTCinvestigating

   NetCloud Manager ist derzeit intermittierend nicht verfügbar. Wir erleben einen unerwarteten Netzwerkausfall aufgrund eines Ausfalls bei einem unserer Drittanbieter. Unser Ingenieurteam untersucht das Problem.

2. 24. Juli 2026 um 11:59 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

3. 24. Juli 2026 um 12:35 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

4. 24. Juli 2026 um 12:48 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 8. Juli 2026 um 22:49 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 8. Juli 2026 um 23:14 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8. Juli 2026 um 23:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9. Juli 2026 um 00:30 UTCresolved

   This incident has been resolved.

1. 16. Juni 2026 um 15:15 UTCinvestigating

   The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

2. 16. Juni 2026 um 15:37 UTCresolved

   This incident has been resolved.

1. 27. Mai 2026 um 19:40 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

2. 27. Mai 2026 um 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27. Mai 2026 um 20:33 UTCresolved

   This incident has been resolved.

1. 26. März 2026 um 21:06 UTCinvestigating

   NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

2. 26. März 2026 um 21:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 26. März 2026 um 22:04 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 26. März 2026 um 23:56 UTCidentified

   We are continuing to work on a fix for this issue.

5. 27. März 2026 um 00:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 27. März 2026 um 01:00 UTCresolved

   This incident has been resolved.

1. 13. März 2026 um 22:13 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 13. März 2026 um 22:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13. März 2026 um 22:45 UTCresolved

   This incident has been resolved.

1. 3. März 2026 um 00:34 UTCinvestigating

   Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

2. 3. März 2026 um 00:38 UTCinvestigating

   We are currently investigating this issue.

3. 3. März 2026 um 18:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5. März 2026 um 16:32 UTCresolved

   Oracle has confirmed that issue has been resolved.

1. 2. März 2026 um 01:46 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2. März 2026 um 02:30 UTCinvestigating

   We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

3. 2. März 2026 um 03:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2. März 2026 um 03:23 UTCresolved

   This incident has been resolved.

1. 13. Februar 2026 um 17:58 UTCinvestigating

   Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

2. 13. Februar 2026 um 19:37 UTCidentified

   We have identified the issue and are working with our third party provider to resolve as quickly as possible.

3. 17. Februar 2026 um 16:01 UTCidentified

   We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

4. 18. Februar 2026 um 17:26 UTCresolved

   This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

1. 25. Januar 2026 um 22:08 UTCinvestigating

   We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

2. 26. Januar 2026 um 01:55 UTCidentified

   The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

3. 26. Januar 2026 um 19:46 UTCinvestigating

   We are continuing to investigate this issue.

4. 26. Januar 2026 um 19:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 27. Januar 2026 um 04:38 UTCresolved

   This incident has been resolved.

1. 18. November 2025 um 11:53 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 18. November 2025 um 11:59 UTCidentified

   The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

3. 18. November 2025 um 14:11 UTCidentified

   We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

4. 18. November 2025 um 14:50 UTCmonitoring

   Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

5. 18. November 2025 um 16:09 UTCmonitoring

   We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

6. 18. November 2025 um 17:12 UTCmonitoring

   The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

7. 18. November 2025 um 17:30 UTCresolved

   The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

1. 2. September 2025 um 20:02 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2. September 2025 um 20:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2. September 2025 um 21:40 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2. September 2025 um 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2. September 2025 um 22:57 UTCresolved

   This incident has been resolved.

1. 21. August 2025 um 18:34 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 21. August 2025 um 19:14 UTCinvestigating

   Our engineering team is continuing to work on addressing the issue

3. 21. August 2025 um 20:16 UTCidentified

   We have a fix for the issue in progress and are preparing to deploy the change.

4. 21. August 2025 um 22:35 UTCidentified

   We have a fix for the issue in progress and are continuing preparations to deploy the change.

5. 22. August 2025 um 00:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 22. August 2025 um 01:02 UTCresolved

   This incident has been resolved.

1. 22. März 2025 um 01:07 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 22. März 2025 um 01:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22. März 2025 um 01:58 UTCresolved

   This incident has been resolved.

1. 4. Februar 2025 um 21:37 UTCinvestigating

   NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 4. Februar 2025 um 22:12 UTCinvestigating

   We are continuing to investigate this issue. We apologize for any inconvenience.

3. 4. Februar 2025 um 23:10 UTCidentified

   We have identified the root cause and we are continuing to work on addressing the issue.

4. 4. Februar 2025 um 23:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 5. Februar 2025 um 00:49 UTCresolved

   This incident has been resolved.

1. 21. Januar 2025 um 18:32 UTCinvestigating

   NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

2. 21. Januar 2025 um 18:49 UTCidentified

   The issue has been identified and we are working to address and restore service as soon as possible.

3. 21. Januar 2025 um 19:15 UTCidentified

   We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

4. 21. Januar 2025 um 19:53 UTCidentified

   We continue to actively work on a fix for this issue to restore services as soon as possible.

5. 21. Januar 2025 um 20:15 UTCmonitoring

   A fix has been applied and we are closely monitoring while the services are recovering.

6. 21. Januar 2025 um 20:57 UTCmonitoring

   We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

7. 21. Januar 2025 um 21:35 UTCmonitoring

   We are continuing to closely monitor until all services fully recover.

8. 21. Januar 2025 um 22:44 UTCmonitoring

   We are continuing to monitor for any further issues.

9. 22. Januar 2025 um 01:39 UTCresolved

   This incident is resolved. We apologize for any inconvenience

1. 7. Oktober 2024 um 22:46 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Device Configuration and Device online state. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 7. Oktober 2024 um 23:51 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 8. Oktober 2024 um 01:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8. Oktober 2024 um 03:22 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 12. Juni 2024 um 13:19 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect features. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 12. Juni 2024 um 13:55 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 12. Juni 2024 um 14:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12. Juni 2024 um 15:05 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 25. April 2024 um 16:42 UTCinvestigating

   We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 26. April 2024 um 03:34 UTCresolved

   This incident is resolved. We apologize for any inconvenience.